We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

3.5 of 5 3775 Park East Drive, Beachwood, OH 44122
Hotel deals
Hotel website
Special Offer
Dinner and Tix on Us
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
Professional photos View all
Browse nearby
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
Write a Review

170 reviews from our community

Traveler rating
    106
    39
    11
    7
    7
See reviews for
60
17
8
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (30)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (42)
All months
Brook Park, Ohio
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I love to stay at Embassy Suites. We went to the Beachwood hotel. We enjoyed out stay, but things were not as nice as we hoped. I made the reservations on a Thursday. Upon looking at my email confirmation, I saw I could upgrade my room to a premium room for $12. I called the hotel directly to see what... More

Was this review helpful? Yes
Taiwan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I spent 2 full weeks at the hotel, the front desk staff are always helpful and courteous, good selecton of breakfast and very flexible arrangement that suit all our business travellers. Good location with easy access to several near-by shops and malls, the hotel shuttle bus is also handy for those without cars. The housekeep service has good improvement area.... More

Was this review helpful? Yes
Ankara, Turkey
1 review
4 of 5 stars Reviewed 4 days ago NEW

The best of this hotel is complimentary reception at night. Susan is very friendly. Employees are very kind and genial. Blanket and pillows are very bad and uncomfortable. Internet is ok, and rooms are clean.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
indianapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel used to be old and dated but now is fresh, new, and clean. This is my preffered hotel in the Cleveland area. The staff is very courteous and nice. The resturaunt is good and the manager reception nightly is a nice perk. Great location and easy acess to interstate and nearby businesses and attractions. You cannot beat staying... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Wadsworth, United States
1 review
4 of 5 stars Reviewed 1 week ago

We arrrived at 6:30 and had not fed our children yet. We stopped by the reception on the way to the pool. We never got any beverage because there was on bartender for 60 people. We decided to eat the snacks we brought to the pool, cheese, grapes and crackers and that would be our dinner. We were told we... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
New Smyrna Beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

Expect to pay top rates unless you book ahead and have a good discount code. Nice business stay but reception may be a little too professional and forget that the guests are waiting while they talk amongst themselves. Happy stays

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

My nephew's wedding was held at the hotel and we stayed here for the weekend. The staff was friendly, polite, and helpful, and the room was spacious, clean, and comfortable. This may seem minor, but the pillows were great - not the usual too-firm kind in hotels. The complimentary breakfast had the standard buffet items and made to order omelets,... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cleveland, Ohio, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

It was my god sons 4th birthday and all he wanted to do was go swimming in doors so we chose the Embassy Suites great choice I might add the front desk agents were great the kitchen staff was awesome and even the host at the evening managers reception.. The room was better than we expected 💯.. My god son... More

Was this review helpful? Yes
GA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was extremely pleased with my stay. First impressions means a lot to me. When I walked into the lobby area, I was very impressed. It was beautiful and eloquent. The staff greeted me with a smile and check in was quick. The rooms were very nice and clean. As I walked in it felt like home. The housekeeping staff... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bakersfield, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

overall it was nice but the details were shabby, things were dirty everwhere. The headboard had smeared finger prints, bathroom door was dirty and breakfast dishes and silverware all had a film or dried food, it was not appealing. The food was good, everyone but one lady was really friendly and nice. It wasn't a horrible stay, it wasn't excellent.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

Address: 3775 Park East Drive, Beachwood, OH 44122
Phone Number:
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, Hilton Hotels, TripOnline SA, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Beachwood Embassy Suites

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay