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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

Certificate of Excellence
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3775 Park East Drive, Beachwood, OH 44122
Best prices for: 1 room 1 guest
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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
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235 reviews from our community

Traveler rating
    149
    52
    18
    9
    7
See reviews for
84
25
10
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
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English first
  • All months
    (235)
  • Mar-May only
    (55)
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    (52)
  • Dec-Feb only
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Los Angeles
1 review
3 of 5 stars Reviewed yesterday NEW

The overall service of the hotel is good but the suites themselves really need some updating. The breakfast buffet was extremely crowded and it wasn't worth the wait, so I skipped it. Bathroom is outdated and needs a proper shower stall without a moldy shower curtain. Overall, if you're looking for a hotel in the same neighborhood, I'd wait until... More 

Review collected in partnership with Embassy Suites Hotels

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Houston, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Embassy Suites in Beachwood, OH served as a fine hotel in a location that we needed for a family event. It is easy to find, not far off the highways, 271 and/or 480. As with all Embassy Suites, our room included evening hospitality with light snacks and beverages and a complimentary breakfast. The staff at the front desk and... More 

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Hettinger, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel with friendly staff. Food was good for supper and breakfast. Staff was very helpful and willing to take us by shuttle anywhere in our five mile radius. Everything looked really clean and presentable.

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Newport News, Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long day of driving and moving furniture, just seeing the Embassy Suites sign made us all feel better. We entered the lobby and were greeted warmly by the hotel staff, shown to our room and enjoyed a late dinner in the hotel restaurant. The room was clean and quiet, the bed comfortable and the bathroom clean and pleasant.... More 

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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in embassy suites for business travel - and this location is one of the most disappointing that I've been to. My non smoking room smelled of smoke, had dirty upholstery, a ripped comforter and a water stain on the wall. hmmmm. The restaurant/bar seems to have only one employee - so, not good for crowds. The breakfast buffet... More 

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Hereford, Arizona
Top Contributor
104 reviews 104 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice location maybe 20 minutes from airport (w/o traffic) and 10-15 from Case Western Reserve University. Easy to get to. The facilities were clean, quiet, comfortable. Fluffy towels! The staff were all very nice - you know in some hotels at breakfast the people working there couldn't seem to care less that you were there, but everyone at this hotel... More 

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Fort Lauderdale, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I had a great stay at the hotel. It was a little bit smaller than other Embassy Suites that I have stayed at in the past. However, the room was clean and comfortable. The breakfast was great. The location was central to the highway and also great eating establishments.

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Kirtland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Embassy Beachwood staff was incredibly friendly, in all areas of the hotel - Banquet, desk, restaurant, etc. Only stayed for one night, for a wedding, despite being close by to my house. The hotel was clean and up to date, decor was nice, etc. I would recommend this to a friends, and would seek out Embassy hotels when I... More 

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Lancaster, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been a Hilton Honors Diamond member for over 10 years and have stayed at this site many times and each time it gets better. They always make sure I am taken care of and made aware of anything that would help while I am there. Also the few times i had to make changes to my reservations it... More 

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Dayton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean and quiet; helpful & happy staff; comfortable bed; never any surprises. If you travel to Cleveland on business, can't miss...one less thing you need to be concerned with. Food is very adequate if you choose to stay in; however, hotel is close to some of the best dining in the City; particularly XO Prime Steakhouse on Chagrin Blvd.

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