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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

3.5 of 5 3775 Park East Drive, Beachwood, OH 44122
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Certificate of Excellence 2014
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
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210 reviews from our community

Traveler rating
    131
    48
    16
    8
    7
See reviews for
77
24
8
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (30)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (80)
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Parkersburg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Food always good, beds are comfortable and the desk does not sit in front of the heating unit. There is always fresh fruit for breakfast and great salads for dinner. Even when there are many people in the hotel it is quiet.

Review collected in partnership with Embassy Suites Hotels

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Ancaster, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

We highly recommend the Embassy Suites in Beechwood, Ohio It was extremely clean, great (free) breakfast, great (free) happy hour, great price....would dfinitely stay there again:) The breakfast was not a continental....they had personally made omletes, muffins, french toast, bacon, scrambled eggs, homefries etc

Review collected in partnership with Embassy Suites Hotels

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Harmony, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The extended stay was great. Staff was very friendly and the rooms were very clean and private. Breakfast is one of the best in a hotel. The location is convenient to all shopping and restaurants. The hotel overall is extremely nice. The stay was quite so you could relax while there.

Review collected in partnership with Embassy Suites Hotels

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Pittsburgh, United States
1 review
3 of 5 stars Reviewed 1 week ago

Went to breakfast day of check out to find no flatware available. When looking into the empty container that held the forks, knives, etc I saw dirt, dust, crumbs. I ate at the office. Nice hotel but dont eat off the forks...

Review collected in partnership with Embassy Suites Hotels

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Colorado Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean, friendly staff, loved the free breakfast. I normally do not sleep well in hotels but had 3 really good night sleeps!! I would recommend this hotel and all Embassy Suites. If you go to Cleveland this is the place to stay.

Review collected in partnership with Embassy Suites Hotels

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Wickliffe, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were forced to re-route our plans and stay here due to weather conditions Our room was very nice; we had a king suite that was large enough for our family of four not to be on top of each other. Pretty comfy beds and two large flat screen tvs with ample directv offerings. Some of the staff we encountered... More 

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Steve M, General Manager at Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Beech Creek, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good dining. Complimentary breakfast was the best yet. Check in and out was efficient. Had a very nice first floor suite. Not the neatest guy in the world, but Embassy was so close to a perfect place to stay, I noticed the slightest thing out of place. Room was clean, Bathrooms throughout were clean! Not sure how long this... More 

Review collected in partnership with Embassy Suites Hotels

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Pass Christian, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

The employee who made the omelets at the morning breakfast was very friendly and made me an excellent omelet to order. All other staff were quite nice as well, but he was special. The free breakfast buffet was exceptional.

Review collected in partnership with Embassy Suites Hotels

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Hawthorne, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff has excellent customer skill and very friendly and helpful. Treated like family. The hotel is kept clean Social Hour excellent good environment. I don't have children but seems to be child friendly. The morning breakfast is great the chefs cater to your likings Congrats Embassy Beachwood.

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Mt prospect
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such a nice place to hold a wedding. While the area is not unique once inside the hotel is wonderful. Room are very large with door separating sleeping space with 'suite tv area'. Lobby is huge and allows for multiple seating options for large groups. The manager reception on Friday night was good, with complimentary cocktails and cheese and cracker... More 

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Additional Information about Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

Address: 3775 Park East Drive, Beachwood, OH 44122
Phone Number:
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Beachwood Embassy Suites
Hotel Style:
#2 Business Hotel in Beachwood
#3 Romantic Hotel in Beachwood
#3 Family Hotel in Beachwood

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