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Courtyard by Marriott Cleveland Beachwood

3.0 of 5 3695 Orange Place, Beachwood, OH 44122
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Courtyard by Marriott Cleveland Beachwood
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Courtyard by Marriott Cleveland Beachwood
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Courtyard by Marriott Cleveland Beachwood
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119 reviews from our community

Traveler rating
    47
    47
    15
    6
    4
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ponte Vedra Beach, Florida
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at the Courtyard Marriott is highly friendly and competent. It's everything you would expect from this property and more. I came for an extended business trip and the staff made it as easy as possible. Always cleaning and always going out of their way to see what you need. The hotel is also positioned between major businesses, shopping,... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We are happy to hear that you enjoyed your recent stay at the hotel. It's important to our staff that we provide not only the best product we can but also the best service each and every day. It's great to hear that you feel we went above... More 

Buffalo, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 21, 2015

We traveled to Cleveland for our grandson's hockey tourney.This hotel is clean,comfortable and the staff went out of their way to care for the players and their families, We could gather in the lounge to party .The players (boys between 9 & 11) had a meeting room were they played knee hockey and other games. They even provided to go... More 

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

We are happy to hear that you enjoyed your recent stay with us. Hopefully the tournament was a success for your grandson! We understand the importance of catering to each and every guest and I'm happy to hear we were able to meet not only your needs but those of the team as well. Thank you for providing us with... More 

1 review
5 of 5 stars Reviewed January 20, 2015

I stayed at the Marriott Courtyard in Beachwood, Ohio earlier this month (January 2015) Our company held it's semi-annual sales meeting in the hotel and our sales and services team also stayed in the hotel. Despite the snow and sub-zero temperatures outside we enjoyed a warm and friendly staff. Our rooms were very well maintained, clean and equipped with the... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We are so pleased to hear that you enjoyed your recent stay with us and that your event was a success. Our staff works hard to provide excellent service and I'm happy we exceeded your expectations. We look forward to having you return as our guest in the... More 

1 review
5 of 5 stars Reviewed January 13, 2015

The corporate office for the company I work for is in Shaker Heights but my team all lives elsewhere. I recently brought my team to Cleveland for a few days of training and we stayed and met at the Courtyard. The meeting room was great! The room was large, comfortable and had everything we needed. With the bad weather it... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

We are so pleased to hear that your recent event was such a success. It was our pleasure to host your team for this meeting and look forward to future opportunities to do so again. I'm happy to hear we exceeded your expectations with our food and beverage and that your guests enjoyed themselves in our Bistro. We are grateful... More 

Boulder, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

It's not often I take the time to write a review of a hotel I stayed at while on a business trip. Those events are usually so busy, and I'm usually so tired when I get home, that I mostly forget. But this time was different. I have stayed at MANY Marriott Courtyards...and they are always a solid 3 out... More 

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you so much for taking the time to provide your feedback. We are so happy that you enjoyed your stay at our "new" hotel. Our staff strives to go above and beyond each and every day and I'm pleased to hear that we exceeded your expectations. It was a pleasure having your group stay with us and we hope... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed January 13, 2015

Had a great stay last week. Staff was very courteous, friendly, helpful, and attentive to my needs. I was there for a company event and we had catered breakfast and lunch, which was delicious and there was a great assortment of teas. I definitely recommend the lemon cupcakes and bbq chicken sandwiches. Lobby area was spotless and dry in spite... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We're pleased to hear that you enjoyed your stay and that we were able to meet your needs. It was a pleasure hosting your group and we look forward to the opportunity to do so again. More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 13, 2015

I recently stayed at this hotel because of a company meeting we were having. The rooms were spacious and clean. However, it is the service that sets this hotel apart. Everyone was helpful and truly was happy to answer any question we had. Very helpful staff and the little cafe/bar serves wonderful food and drinks!

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

It was our pleasure to host your event at the Courtyard Beachwood! We're pleased to hear that you enjoyed your stay and we're grateful for your comments on Trip Advisor. We hope to have your group return and look forward to the opportunity to serve you again. More 

Boston, Massachusetts
Top Contributor
95 reviews 95 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 7, 2014

I was very pleasantly surprised at how much I enjoyed this hotel. The design/decor is modern and not boringly "cookie cutter" or suburban. The room was spacious and nicely appointed. The bedroom and bathroom were spotlessly clean. The food in the cafe was delicious. The staff at the front desk were very pleasant and helpful. All good!

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you so much for your positive comments after your recent stay with us. We are so pleased to hear that you enjoyed staying at our hotel and that we exceeded your expectations. We hope to have the pleasure of hosting your family again in the future! More 

pittsburgh
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 18, 2014

Actually, if you do not want to get a quick breakfast right at the hotel, this hotel is fine. It is super convenient off of I-271 and near a zillion restaurants and shops. The decor is modern and updated. My room was very clean and the bathroom was spotless. I did not have breakfast included in my stay, which I... More 

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your thoughts and comments regarding your recent stay with us. I'm sorry that our service in the Bistro fell short on this day and was not as timely as it needed to be. Clearly you understand this was the result of being short-staffed that morning but excuses aside, we're sorry... More 

Weehawken, New Jersey
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 13, 2014

....then you can stay here. Their WiFi was terrible.. It was down my entire stay (Friday night through Monday). No effort to fix it whatsoever. The other amenities definitely did not make up for it. I'll make it a point NOT to stay here in the future.

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for providing your feedback regarding your recent stay. We sincerely apologize for the lack of internet service during your stay. We understand your frustrations regarding this important amenity and want you to know that we are working to significantly upgrade our internet service and we hope to be finished with the process by the end of the year.... More 

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Additional Information about Courtyard by Marriott Cleveland Beachwood

Address: 3695 Orange Place, Beachwood, OH 44122
Location: United States > Ohio > Beachwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cleveland Beachwood 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Beachwood Hotel Beachwood
Courtyard Beachwood
Beachwood Marriott
Beachwood Courtyard
Courtyard Cleveland Beachwood
Courtyard By Marriott Cleveland Beachwood Ohio
Hotel Style:
#4 Business Hotel in Beachwood

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