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Courtyard by Marriott Cleveland Beachwood

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3695 Orange Place, Beachwood, OH 44122
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Courtyard by Marriott Cleveland Beachwood
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Courtyard by Marriott Cleveland Beachwood
Courtyard by Marriott Cleveland Beachwood
Courtyard by Marriott Cleveland Beachwood
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129 reviews from our community

Traveler rating
    53
    51
    15
    6
    4
See reviews for
33
19
14
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here in early September 2014 (labor day weekend) and again this past weekend (April 16 - April 19, 2015). Both times the staff was friendly, efficient and provided excellent customer service. In September Carzel made sure that when we checked in we had the best rate available for our stay. This past weekend, Renee was helpful in... More 

Was this review helpful? Yes 1
Top Contributor
60 reviews 60 reviews
30 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here last night and was impressed with the rooms and the staff. It is clean and fresh, and really well located. The glitch came at around 1 a.m. when the fire alarm started going off. There was mass confusion. I went downstairs,and the night employee was literally spinning and losing composure, shouting at people on the phone that... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for providing us with your comments. We are terribly sorry the fire alarms caused you an inconvenience, in the middle of the night no less. It always seems the case that these things happen in the middle of the night. We're just grateful the systems functioned as they should and no one was injured and no damage done.... More 

Burnsville, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for 2 weeks for work purposes and I have nothing negative to say. King size bed was comfy as well as the pillows. Furniture modern and well kept. Very clean rooms and common areas. Everything worked well in my room. Housekeeping did an excellent job! Fitness center was nice and equipment very new and well maintained. I... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments. We're happy to hear that you enjoyed your stay and feel that your needs were met. Our staff works hard to ensure that our guests have a pleasant stay with us. We hope you'll have the opportunity to stay with us again in the future. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was out in Cleveland last weekend and the Beachwood was nicely located for my weekend plans. It was by a lot of restaurants and not too far off the freeway and major arteries. The room was nice and the pillows were amazing! I wish I had a few of these at home. Overall, the stay was great and the... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We are so pleased that you enjoyed your stay! I'm happy to tell you that you can have our pillows at home! Please visit shopmarriott.com to find and order our amazing pillows. Enjoy and thank you for choosing the Courtyard! More 

Cincinnati
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location that was close to client's location. Nice clean, comfortable property. Normally would give something like this a 4 star. However, one person, Jaleesa Spears, deserved a star of her own. Jaleesa, the bistro manager, made sure we had a place to watch the NCAA championship game, made sure we had beverages, and just did a very hospitable job.... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for providing us with your feedback. We appreciate your comments and are so pleased you enjoyed your stay. It's really important to us that we do all we can to meet your expectations and I'm happy to hear our staff did just that. Thank you for recognizing Ms. Spears. We are grateful to have her on our team... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

the room was beautiful and comfortable, and better than being at home! The staff was very nice and very helpful. I got a room with the microwave because I had brought microwavable food with me but I didn't bring a fork and I couldn't get one. Otherwise they met every need that I had.

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Hello Andrea - thank you for providing us with your feedback. We are pleased to hear that you enjoyed your accommodations in our recently renovated guestrooms. We try to do all we can to meet your needs and expectations and I'm sorry to hear you had difficulty getting some utensils for your meal. We hope we have the opportunity to... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I had to come to Cleveland, Ohio for work. Normally they put us in a Westin, but for location purposes we stayed in a Courtyard Marriott (which I wasnt thrilled about initially). But my experience was incredible because of the staff working there. We had an great friendly experience checking in with Carzel Odom. Later on that evening we went... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Hi Terri, Thank you for providing us with your feedback. We are so happy to hear that our associates did a great job taking care of you during your stay. Thank you for recognizing them and please know we do as well. They are truly assets to the team. We hope you have the opportunity to return to our hotel... More 

Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

Kudos to the staff here at The Courtyard Marriott. We had about 30 - 35 people staying here and everything was very on point. The management - Bryan and Kim were extremely accomodating, very friendly and did all they could to make sure our stay was comfortable. The morning crew - Jaleesa (amazing!!) and Terri had our breakfast set up... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Hi Jeff, Thank you for taking a moment to provide us with your feedback. We are so happy to hear that you enjoyed your stay at the Courtyard. It's important to us that we do all we can to meet your needs and make you feel comfortable throughout your stay. We hope you have the opportunity to return to our... More 

NE Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2015

I don't write reviews much, but I just had to. Stayed here four nights for Business in March 2015. Bryan the manager was the friendliest and most helpful manger I have ever seen at a hotel. He checked me in and right away I could tell he wanted to make sure my stay was pleasant. The next morning he was... More 

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you so much for your kind words regarding your last visit. We're so happy to hear that we met your needs and made you feel welcomed. We strive to exceed the expectations of all of our guests and do what we can to make everyone feel at home. We're grateful you chose to stay at the Courtyard Beachwood and... More 

Tampa, Florida
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

Was in town last week for a mini vacation visiting family and decided to stay near Chagrin Blvd in Beachwood. Wasn't sure what to expect since I know this Courtyard has been there for many years. Pleasantly surprised! Hotel lobby and rooms appeared to be renovated and looked great. Very quiet, helpful and friendly staff and close to everything. Next... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Hello and thank you for taking a moment to provide us with your feedback. We are so pleased that you enjoyed your recent stay with us! Our hotel was in fact entirely renovated in early 2014. We are happy to hear that you like our new product. We look forward to your next trip to the area and hope you... More 

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