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Courtyard by Marriott Cleveland Beachwood

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3695 Orange Place, Beachwood, OH 44122
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Courtyard by Marriott Cleveland Beachwood
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Courtyard by Marriott Cleveland Beachwood
Courtyard by Marriott Cleveland Beachwood
Courtyard by Marriott Cleveland Beachwood
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122 reviews from our community

Traveler rating
    49
    48
    15
    6
    4
See reviews for
32
19
13
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

Kudos to the staff here at The Courtyard Marriott. We had about 30 - 35 people staying here and everything was very on point. The management - Bryan and Kim were extremely accomodating, very friendly and did all they could to make sure our stay was comfortable. The morning crew - Jaleesa (amazing!!) and Terri had our breakfast set up... More 

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NE Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't write reviews much, but I just had to. Stayed here four nights for Business in March 2015. Bryan the manager was the friendliest and most helpful manger I have ever seen at a hotel. He checked me in and right away I could tell he wanted to make sure my stay was pleasant. The next morning he was... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you so much for your kind words regarding your last visit. We're so happy to hear that we met your needs and made you feel welcomed. We strive to exceed the expectations of all of our guests and do what we can to make everyone feel at home. We're grateful you chose to stay at the Courtyard Beachwood and... More 

Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was in town last week for a mini vacation visiting family and decided to stay near Chagrin Blvd in Beachwood. Wasn't sure what to expect since I know this Courtyard has been there for many years. Pleasantly surprised! Hotel lobby and rooms appeared to be renovated and looked great. Very quiet, helpful and friendly staff and close to everything. Next... More 

Review collected in partnership with LENOVO W8 Tablet pre-load

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Hello and thank you for taking a moment to provide us with your feedback. We are so pleased that you enjoyed your recent stay with us! Our hotel was in fact entirely renovated in early 2014. We are happy to hear that you like our new product. We look forward to your next trip to the area and hope you... More 

Ponte Vedra Beach, Florida
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 3, 2015

The staff at the Courtyard Marriott is highly friendly and competent. It's everything you would expect from this property and more. I came for an extended business trip and the staff made it as easy as possible. Always cleaning and always going out of their way to see what you need. The hotel is also positioned between major businesses, shopping,... More 

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Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We are happy to hear that you enjoyed your recent stay at the hotel. It's important to our staff that we provide not only the best product we can but also the best service each and every day. It's great to hear that you feel we went above... More 

Buffalo, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 21, 2015

We traveled to Cleveland for our grandson's hockey tourney.This hotel is clean,comfortable and the staff went out of their way to care for the players and their families, We could gather in the lounge to party .The players (boys between 9 & 11) had a meeting room were they played knee hockey and other games. They even provided to go... More 

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

We are happy to hear that you enjoyed your recent stay with us. Hopefully the tournament was a success for your grandson! We understand the importance of catering to each and every guest and I'm happy to hear we were able to meet not only your needs but those of the team as well. Thank you for providing us with... More 

1 review
5 of 5 stars Reviewed January 20, 2015

I stayed at the Marriott Courtyard in Beachwood, Ohio earlier this month (January 2015) Our company held it's semi-annual sales meeting in the hotel and our sales and services team also stayed in the hotel. Despite the snow and sub-zero temperatures outside we enjoyed a warm and friendly staff. Our rooms were very well maintained, clean and equipped with the... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We are so pleased to hear that you enjoyed your recent stay with us and that your event was a success. Our staff works hard to provide excellent service and I'm happy we exceeded your expectations. We look forward to having you return as our guest in the... More 

1 review
5 of 5 stars Reviewed January 13, 2015

The corporate office for the company I work for is in Shaker Heights but my team all lives elsewhere. I recently brought my team to Cleveland for a few days of training and we stayed and met at the Courtyard. The meeting room was great! The room was large, comfortable and had everything we needed. With the bad weather it... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

We are so pleased to hear that your recent event was such a success. It was our pleasure to host your team for this meeting and look forward to future opportunities to do so again. I'm happy to hear we exceeded your expectations with our food and beverage and that your guests enjoyed themselves in our Bistro. We are grateful... More 

Boulder, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

It's not often I take the time to write a review of a hotel I stayed at while on a business trip. Those events are usually so busy, and I'm usually so tired when I get home, that I mostly forget. But this time was different. I have stayed at MANY Marriott Courtyards...and they are always a solid 3 out... More 

Was this review helpful? Yes 2
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you so much for taking the time to provide your feedback. We are so happy that you enjoyed your stay at our "new" hotel. Our staff strives to go above and beyond each and every day and I'm pleased to hear that we exceeded your expectations. It was a pleasure having your group stay with us and we hope... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed January 13, 2015

Had a great stay last week. Staff was very courteous, friendly, helpful, and attentive to my needs. I was there for a company event and we had catered breakfast and lunch, which was delicious and there was a great assortment of teas. I definitely recommend the lemon cupcakes and bbq chicken sandwiches. Lobby area was spotless and dry in spite... More 

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We're pleased to hear that you enjoyed your stay and that we were able to meet your needs. It was a pleasure hosting your group and we look forward to the opportunity to do so again. More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 13, 2015

I recently stayed at this hotel because of a company meeting we were having. The rooms were spacious and clean. However, it is the service that sets this hotel apart. Everyone was helpful and truly was happy to answer any question we had. Very helpful staff and the little cafe/bar serves wonderful food and drinks!

Was this review helpful? Yes
Kim K, Director of Sales at Courtyard by Marriott Cleveland Beachwood, responded to this review

It was our pleasure to host your event at the Courtyard Beachwood! We're pleased to hear that you enjoyed your stay and we're grateful for your comments on Trip Advisor. We hope to have your group return and look forward to the opportunity to serve you again. More 

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