We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Authenticity Spa Resort

14 - 30 Waterport Road, Port Elliot, South Australia 5212, Australia (Formerly Authenticity Health & Wellness Retreat)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Authenticity Spa Resort
Professional photos View all
Browse nearby
Authenticity Spa Resort
Write a Review

37 reviews from our community

Traveler rating
    12
    8
    8
    5
    4
See reviews for
1
12
13
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (4)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (8)
All months
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Went along to Authenticity Day Spa for treatments with my mother (did not stay over). Booked online (via email) which was a simple enough process. Arrived for our appointments 10 minutes early to be greeted by a receptionist (presumably manager) who was stressed that we had not arrived early enough. We were rushed over to the main building and asked... More 

Was this review helpful? Yes 1
Prameet K, Manager at Authenticity Spa Resort, responded to this review

HI Mandi, Thank you for your review. We are looking into your review and will take your feedback on board so we can improve our service. In relation to the pregnancy massage, it is actually not safe for you to lie face down , especially with a belly hole, hence we prefer to offer the massage on your side. We... More 

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 25, 2014

We were given A gift voucher for a 2 night stay in an ensuite room. The service was next to non existent, approximately 1 hour to check in. I could not believe you could charge so much for so little we were told an ensuite room was about $318 per night on weekends. No air-conditioning, no TV , no tea... More 

Was this review helpful? Yes 5
Prameet K, Manager at Authenticity Spa Resort, responded to this review

HI Brian, Thank you for your review. We are looking into your review and will take your feedback on board so we can improve our services. We will be in touch and if you like advice you of the resolution. More 

Victor Harbor, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 11, 2014

We bought a Scoopon for a meal in the restaurant and booked in for a lunch. The Scoopon is very specific with what we could expect for our meal. I informed Authenticity that I had a Scoopon when I booked but was not informed that the meal on the Scoopon was not offered at lunch. When we realised this we... More 

Was this review helpful? Yes 5
Prameet K, Manager at Authenticity Spa Resort, responded to this review

HI Marissa C, Thank you for your review. Unfortunately the Scoopon meal deal did not work for us as planned ,and hence we do apologize for the inconvenience caused. We are in the process of evolving , and we will keep you posted on when we are ready to serve you again if you are interested. More 

Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 1, 2014

Well, I bought the scoopon voucher for a 2 day stay and then I read the tripadvisor comments so was a little worried. I needn't have been worried as our stay was lovely. The building is a magnificent old building with so much character, however, there are no ensuites to the rooms so as long as you are aware of... More 

Was this review helpful? Yes 4
Adelaide Hills, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 31, 2014

It was my birthday and I was looking forward to a lovely evening in the restaurant. The atmosphere was rather bohemian and relaxed. The waitress had not set the tables, excuse, someone was off sick!! The food was vegetarian and it was of good quality. The soup was accompanied with a dessertspoon, not a soup spoon!! We had a Scoopon... More 

Was this review helpful? Yes 4
Prameet K, Manager at Authenticity Spa Resort, responded to this review

HI Ian, I am very sorry for the incident. I would like to take this opportunity to let you know that we are dealing with the incident and will revert back to you with a resolution , if you are happy working with us moving forward. I have stepped in only recently as the Op manager and hence the delay... More 

Adelaide, Australia
Top Contributor
68 reviews 68 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 22, 2014

As well as being a spa resort Authenticity provides a great restaurant service to non guests We dined there this evening using a Scoopon voucher and were absolutely delighted with the experience Whilst this is a vegetarian restaurant even dedicated carnivores such as my wife and I were greatly impressed by the food on offer-- it was extremely tasty and... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed August 20, 2014

this beautiful,relaxing mansion far exceeded my expectations. the owner Gregory was attentive to our needs and had a calming persona. the food was tasty. the staff were attentive, . even the cleaner was friendly. the atmosphere was a feeling where I did not want to leave..the treatments were relaxing..Prameed took time out to give good advice. I will be back... More 

Was this review helpful? Yes
Adelaide, Australia
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 3, 2014

On arrival I was given a bit of a lecture of how the receptionist had tried to call me to book in extra services but never got a response. I also felt she didn't really like that it was a Scoopon purchase and would have preferred if we paid full price! She also repeatedly told us that our Steam &... More 

Was this review helpful? Yes 8
Adelaide
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 23, 2014

I spent the weekend at Authenticity and overall I enjoyed my experience there. The rooms décor is tasteful and chic; the food we had for dinner was magnificent and the service we received from the Greek waiter and Cliff at reception was delightful; Sandro, the live performer was very enjoyable too; the venue itself is absolutely beautiful and clean; We... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2014 via mobile

I bought a 2 night stay with a Groupon deal for my partners birthday. I bought it without reading the reviews and must say I was hesitant after reading some things that were written. We arrived an were originally booked in a garden room with no ensuite (which was my main concern) but we're luckily enough to be offered a... More 

Was this review helpful? Yes 2
Gregory D, Director Psychotherapist at Authenticity Spa Resort, responded to this review

We appreciate you taking the time to comment on your recent visit. First of all thank you so much for your genuine and positive review. We are pleased to hear that you have had a delightful stay and were able to enjoy what the resort has to offer, as well as appreciated our genuine hospitality.. It is a Joy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Authenticity Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Authenticity Spa Resort

Address: 14 - 30 Waterport Road, Port Elliot, South Australia 5212, Australia (Formerly Authenticity Health & Wellness Retreat)
Location: Australia > South Australia > Port Elliot
Price Range (Based on Average Rates): $$$
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Agoda so you can book your Authenticity Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Authenticity Spa Resort Port Elliot, South Australia

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Dining (8)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay