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Wilpena Pound Resort

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Wilpena Road | Via Hawker, Flinders Ranges National Park, South Australia 5434, Australia
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Wilpena Pound Resort
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Wilpena Pound Resort
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212 reviews from our community

Traveler rating
    50
    105
    39
    14
    4
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51
106
8
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wilpena Pound Resort
See the most recent reviews
Melbourne, Australia
Top Contributor
166 reviews 166 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 9, 2014

We stayed in early November and it was very quiet, so we didn't need to book the bistro or restaurant ... we could just walk up. We had a motel room and it was just what you'd expect from a country motel .. old building that had had a soft refurb to bring into the 21st century. Was all scrupulously... More 

Was this review helpful? Yes
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear Pointyhead_10, Thank you very much for your candid review of Wilpena Pound Resort. Our operations team are always pleased to receive feedback on our strengths and also areas for improvement. How wonderful that you have had an opportunity to experience a scenic flight and 4WD tour in the Flinders Ranges, personally I believe that a combination of the two... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

We spent two nights in the Ikara tents and thoroughly enjoyed it. There is something magical about sitting on the verandah of the tent watching the sun set across the rugged hills surrounding the pound. The staff where exceptional. I had a flat battery on my car and Tania went and got her own car to jump start my vehicle,... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear Russ844, Thank you for your very humbling feedback. We are very fortunate to have such dedicated and passionate team members, I will be sure to forward your comments to Tania in particular. We look forward to welcoming you on a return visit for your next getaway. Jason Purton Manager, Sales & Marketing More 

Sydney Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2014

We had three nights in Ikara safari camping ground in mid October and would recommend the accommodation. However, having said that I would repeat one of the suggestions recently displayed on this site by a fellow camper. We did feel the safari tents would have been greatly improved with a door on the ensuite. We did have a few minor... More 

Was this review helpful? Yes 3
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear MarySydneyAustralia, Thank you for taking the time to share your experiences with us, it is always very important to receive feedback from our guests as it ensures that we continue to maintain the highest of standards in service and quality of our facilities in all departments. Your comments in regard to the dining options have been shared with our... More 

Canberra
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 19, 2014

Such a gorgeous setting, but avoid the Aroona rooms. No views, no flow through ventilation and the only window exposes you to all passing traffic or the car park. Unit 34 is particularly exposed to noise from the bar and bistro outside seating area. The off duty staff apparently gather in the outdoor bar courtyard every evening. This area was... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear WilhelminaCanberra, Thank you for taking the time to review your recent stay at Wilpena Pound Resort. I am sorry to read that the room you stayed in did not meet your expectations on this occasion. Your thoughts and comments will be shared with our leadership team to ensure that we continue to improve the offering at Wilpena Pound Resort... More 

Seaford Rise, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 19, 2014 via mobile

Currently staying at Wilpena Pound camping ground, fantastic place to stay as the views and things to see are amazing, back at camp however things are not too good. We attempted to book a special meal at the restaurant only to be told it was fully booked that evening but no problems the next day either 6 pm or 8... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear Neil W, Thank you for taking the time to review your recent stay at Wilpena Pound Resort. It is concerning to read that your dining experience did not meet the standard we aim to achieve, please accept my apologies. We are focusing on all processes to ensure your dining experience is not repeated. It is our intention to serve... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

Had three nights in early October in the Ikara tents. The view and location is sensational: facing magnificent mountains and away from the general caravan park. The bed was very comfortable and huge: two single beds zipped together. We needed more warm clothing than we brought: at night in particular it can be very cold, and it's still chilly at... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear PeteDownUnder, Thank you for taking the time to share your experiences with us. The view from Ikara Safari Camp is most definitely stunning; we are blessed to have such a wonderful natural setting albeit extremely cold in the early mornings. We are continuing to develop and refine the experience we offer at Ikara, your thoughts and recommendations will offer... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

Phoned the 1800 number to make a reservation to back a powered site to go up to see my family. Left a message on their answering service to call me back on my mobile. Never got a call back. So we booked into Rawnsley Park Station instead. Service there was better than Wilpena's reservation services. On a better note I... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear Rene G, Thank you for offering an insight into your experience with our reservations processes. This is very concerning indeed and not at all a reflection of the standards of service to which we strive. I am sorry to hear that you did not have an opportunity to stay at Wilpena Pound Resort due to this lapse in communication.... More 

Dubbo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

From our wonderful safari tent, to the majestic range, to the welcoming bar and pool. Such a surprise oasis in the ranges. We loved everything about this - prices, location to walks - everything was just wonderful.....

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear leanne_bosweb, We are extremely fortunate to be in a wonderful natural setting and pride ourselves on ensuring the environment is the shining star of each guests visit. Thank you for your kind words, which we will be sure to share with the team. Jason Purton Manager, Sales & Marketing More 

Southampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 9, 2014

Had a great night here in one of the luxury tents . Lovely location . Restaurant food ok but if you do walk down there in the dark take a torch as very limited lighting to walk back to the tents . Very small pool for the size of the complex Well stocked shop if you are self catering Take... More 

Was this review helpful? Yes
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear lewitom, Thank you for taking the time to share your feedback with us. You will be pleased to know that we have since relocated the torch in each tent so that it is in plain sight and readily available. We hope to welcome you on a return visit to Wilpena Pound Resort for your next getaway. Jason Purton Manager,... More 

East Moonta
Top Contributor
65 reviews 65 reviews
15 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

I stayed at an unpowered campsite with my brother last week and although this campground has adequate amenities, the one thing it lacks is properly designated sites and signage. It is so difficult to find your own site, especially at night, that it is easy to get disorientated. The map supplied is out of date, not to scale and impossible... More 

Was this review helpful? Yes 1
Anthology-Team, Director of Sales at Wilpena Pound Resort, responded to this review

Dear Pauljeday, Thank you for taking the time to review your recent stay here at Wilpena Pound Resort Campground. I apologise that our camp ground facilities didn’t meet your expectations; I will ensure that your feedback is passed onto our senior management and considered for future improvements. Jason Purton Manager, Sales & Marketing More 

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