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Eden House Retreat

Certificate of Excellence
20 Gillies Highway, Yungaburra, Queensland 4884, Australia (Formerly Eden House Retreat and Mountain Spa)
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Eden House Retreat
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (20)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (17)
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Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place to go. Best time is at night...book a nice big table outside with a group of friends and enjoy the beautiful lights, gardens and the whole ambience. Meals sometimes take a little long but boy when they arrive, you completely forget about everything apart from that delicious mouth watering food on your plate. Wine top up offers are... More 

Was this review helpful? Yes
3355Siobhan, Manager at Eden House Retreat, responded to this review

Hi Faith, It was lovely to read your review of Eden House Restaurant and I am happy to hear you enjoyed your evening. However, this listing is the accommodation listing. The restaurant is under different management and listing. Siobhan Boyd, Accommodation and studio manager More 

Australia
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in a spa room for four nights. It is in a great location for exploring the Atherton Tablelands and for the few eating options in the village. The room was clean and comfortable, with a large bathroom.. The breakfast provided was adequate, more than enough. The manager was extremely pleasant and helpful and kept correcting so,e sloppy house... More 

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3355Siobhan, Manager at Eden House Retreat, responded to this review

Thank you for taking the time to give us a review. I learn something from each and every review we receive. I am glad to know you had a relaxing stay and appreciated the service I personally give. I am always happy to assist guests in any way I can. In defense of my housekeepers, I don't feel a mistake... More 

Bingil Bay, Australia
Level Contributor
198 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms at Eden House are still very comfortable (if looking a little tired in places) but the rest of the place has certainly seen better days. Despite what the info folder in the room, and the sign outside on the street say the restaurant is only open in the evenings on Fri and Sat. That's a real shame because... More 

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3355Siobhan, Manager at Eden House Retreat, responded to this review

Thank you for your review. I would like to point out that Eden House Retreat is not the same business model you visited in the past and is not advertised as such. The spa you visited years ago, sold by the previous owners, is no longer operating. I take on board your observation on the restaurant opening times; unfortunately as... More 

Airlie Beach, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked on the internet and as you know the photos aren't always accurate. In our case we found the rooms and service to be fantastic and the staff so helpful and courteous. Great location and so central to the tablelands.

Was this review helpful? Yes
3355Siobhan, Manager at Eden House Retreat, responded to this review

Hi Ray, thank you for taking the time to post your review, it is much appreciated. It is the best thank you our staff can receive; to know that another happy stay has been achieved. Hopefully we see you again in the near future. Siobhan Boyd, Manager More 

Port Douglas, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived the whole experience was exceptional. We stayed on a busy market weekend and were greeted immediately by the Very helpful friendly Staff. Our Villa room was ready and was clean comfortable and private. Loved the spa, the robes, fire place and the complimentary Port. Definitely good value for money and would stay again.

Was this review helpful? Yes
3355Siobhan, Manager at Eden House Retreat, responded to this review

Thank you very much for your lovely review. Again, we achieved our goal of a relaxing, comfortable and enjoyable stay :) Very happy to know. I hope I have the opportunity to welcome you again in the future. Siobhan Boyd, Manager More 

Townsville, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2015

Had heard this place was a great little stay and it didn't disappoint. The staff were awesome and very helpful. The room was large, clean and private. My girlfriend and I relaxed the afternoon away in the spa with a couple glasses of wine. Loved it!

Was this review helpful? Yes 1
3355Siobhan, Manager at Eden House Retreat, responded to this review

Thank you for your lovely observations. You have expressed exactly what we endeavour to provide; a relaxing, comfortable, enjoyable experience. I'm so glad to hear you enjoyed and thank you for taking the time to post. Siobhan Boyd, Manager More 

Townsville, Queensland, Australia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

I couldn't wait to stay at Eden house again as I stayed there a few years ago. Unfortunately it was a little disappointing with the spa retreat having downsized and set up in one of the cottages so you couldn't book a massage together. The room was freezing so the massage wasn't as enjoyable. We were supposed to receive a... More 

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3355Siobhan, Manager at Eden House Retreat, responded to this review

Hi and thank you for your review. Guest feedback is always valued, whether the guest be delighted or as in your case, sadly, somewhat underwhelmed. I sincerely apologise for champagne not having been set nicely in your room for your arrival as is our routine. Eden House no longer owns or advertises the large Mountain Spa. Having said that, I... More 

Cairns
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 18, 2015

My wife and I stayed overnight in the middle of winter last year and found the establishment to be a sensational place to stay. The room we had was roomy and well appointed with a fire place which added both warmth and atmosphere. The bed was very comfortable and the remaining amenities were great. We will be staying there on... More 

Was this review helpful? Yes 1
3355Siobhan, Manager at Eden House Retreat, responded to this review

Hi and thank you for your review. I am glad you enjoyed your stay and I agree, the fireplaces really add something special during the winters. Lovely to hear you will be back, I look forward to welcoming you again :) Siobhan Boyd, Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

Stayed for just the one night and was very cosy. Spa and gas fireplace were perfect for a cool night, as was the complimentary port. Mini bar prices were the cheapest I have ever seen. Restaurant wasn't open but looks like a good place for a wedding or function. Slept well. Had dinner down the local pub, no reason we... More 

Was this review helpful? Yes 1
3355Siobhan, Manager at Eden House Retreat, responded to this review

Hi and thank you for your review. I have been getting glowing reports about the pub food recently so I am happy you mentioned it. We like to provide as much value for money as possible. I think most people appreciate the small added extras, such as the complimentary port. I buy quite a bit so it must be good.... More 

Nth Qld
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 6, 2015

We stayed at Eden house and wasn't disappointed. Very welcomed on arrival excellent location being on the the Main Street. The villa had everything we could ask for if we was to stay in yungaburra would have no hesitation staying at Eden house retreat

Was this review helpful? Yes 1
3355Siobhan, Manager at Eden House Retreat, responded to this review

Thank you so much for your review. I am glad you posted some photos as to me they seem the same as our 'professional' photos and it is always good for prospective guests to see exactly what you see, so thank you for that. Always happy to hear of another satisfied guest :) Siobhan Boyd, Manager More 

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