We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castaways Resort & Spa Mission Beach

Hotel website
2 Pacific Parade, Mission Beach, Queensland 4852, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Castaways Resort & Spa Mission Beach
Professional photos View all
Browse nearby
Castaways Resort & Spa Mission Beach
Add Photo Write a Review

340 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    120
    112
    49
    38
    21
See reviews for
72
171
12
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (62)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (79)
All months
1 review
2 of 5 stars Reviewed today NEW

The Staff in the restaurant are rude and obnoxious. The night we dined there our side of chips arrived after desert! Service was slow. For a resort and spa service needs to improve before i would return.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Lovely, relaxed accommodation with excellent facilities and walking distance to wonderful indoor and outdoor restaurants five minutes from hotel. Hotel situated just metres from the water. Perfect for beach walks, swimming and spectacular views of Dunk Island. Lovely restaurant, great menu and excellent cocktail bar. Most dining tables have lovely views to the water. Great accommodation, comfortable beds. Recommend level... More 

Was this review helpful? Yes
NZ
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A great position for a resort. We enjoyed our stay just due to the view and sun, The Resort has potential - in our opinion for what it is the price doesn't match when we compare with other places we have stayed. Rooms have a great view out to sea and we slept with door open and could hear the... More 

Was this review helpful? Yes 1
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Great views and position Thank you for your feedback I have noted your comments and will review your room, as we have recently upgraded our bathrooms and furnishings. I do agree with you that the rooms have great views overlooking the Corral Sea and the sound of the ocean in the morning can be magnificent. We trust that you... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The view from the hotel was truly magnificent.......water, blue skies, Palm trees and sandy beach. But this is definitely not enough to ever bring me back to this most disappointing resort..........a waste of money and time as well as a very bad taste left in my mouth. Do expect that you won't get the room you booked and paid for.... More 

Was this review helpful? Yes 4
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Only good thing about this resort was the view!” Thank you for your feedback we are of course delighted that you enjoyed your views from our rooms. In regards to you list of items, I don't propose to respond to everyone of your points, as I believe that in my absence that our Executive Assistant Manager discussed each point... More 

NSW
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 5 days late May on a Luxury Escapes Package which was an excellent deal. The resort's location could not be any better, beautiful outlook, gardens etc. Guests are blessed with a wonderful view no matter where they chose for breakfast, lunch or dinner. The rooms themselves are nice & comfortable & I can only speak in regards... More 

Was this review helpful? Yes 1
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Beautiful position on Mission Beach” Thank you for your feedback, we are f]delighted you enjoyed your stay in Mission Beach and for your comments regarding our fantastic staff. Yes fire alarms are difficult to deal with but are provided for your safety, i am sorry you were not aware of the breakfast upgrade. We will review the free continental... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The three nights we stayed at Castaways were luxurious and comfortable, the perfect break from my busy study schedule. The rooms are right on the beach and being on the ground floor is a bonus as you can walk out of your room onto the soft grass to relax overlooking dunk island. The continental breakfast is pretty boring but the... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "“Take a break in paradise!”" Thank you for your review, we are delighted you enjoyed your stay in Mission Beach and with us at Castaways Resort & Spa. Yes we agree the location is very relaxing. We are very happy that you enjoyed your morning coffee and that you were able to get a gym session. When next you... More 

Townsville, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

The room rate was $220 per night which is away over the top. Included continental breakfast but that was not advised at the time of check in. If it was buffet breakfast then the package would have been okay. No pay TV available which is not good. There was a false fire alarm at 2.30am and no one was on... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Overall Service" Thank you for your feedback which is very disappointing, I am sorry that you were inconvenienced by the fire alarm, however i sure you would not have been satisfied if we did not have a alerting system installed to protect life and property. Some of your timing details are incorrect and as we discussed on the telephone... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I bought the 5 nights at Castaways through Luxury Escapes and to be honest I thought I might get a terrible room. I took my mum with me. We were both very very happy with our stay. The staff were amazing and absolutely nothing was too much trouble. Not one person spoke rudely or didn't provide excellent service throughout the... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "VERY pleasantly surprised" Thank you for your feedback we are delighted that you enjoyed your stay in Mission Beach and your stay with us at Castaways Resort & Spa. All our rooms have Coral sea ocean views and being able to step on to the lawn then directly on to the beach does make our location superb. We are... More 

Perth
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights at the end of our 9 day trip to FNQ. I was unsure at first what to expect but from the moment we walked through the entrance I thought wow this is going to be great. Jasmine on the front desk greeted us with a big smile and friendly welcome. She was super efficient... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Absolutely love this place" Thank you for your feed back, we are delighted that you enjoyed your visit to Mission Beach and your stay at Castaways Resort and Spa. Jasmine leads our room division and is indeed a very genuine, friendly and highly valued member of our team as are all of her staff. We are indeed fortunate to... More 

Melbourne Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The view stunning, the staff in restaurant awesome, food scrumptious . Unfortunately!!!!!!!! all this was ruined because our room stunk !!!!! the kitchen exhausts,somehow engulfed our room in an oily fried stench all the time the kitchen was open We mentioned this the next day, we awaited a reply, non was forthcoming, I mentioned it again the next morning, got... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Everything fantastic BUT the room” Thank you for your feedback on our stunning views , the awesome staff in restaurant and scrumptious food. I am sorry you had an issue with your room, we have not had any concerns about this in the past and we have our maintenance team looking into you concern. I was not made aware... More 

Questions? Get answers from hotel staff and past guests. Ask a question

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Pool/beach area (22)
Viewed
Room/suite (35)
Viewed
View from room (15)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Pool/beach area (4)
Viewed
Dining (8)
Viewed
Family/play areas (8)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (4)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay