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Castaways Resort & Spa Mission Beach

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2 Pacific Parade, Mission Beach, Queensland 4852, Australia
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Castaways Resort & Spa Mission Beach
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Castaways Resort & Spa Mission Beach
Castaways Resort & Spa Mission Beach
Castaways Resort & Spa Mission Beach
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320 reviews from our community

Traveler rating
    115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on the top floor with a view over the beach, great room great location lots to do if you like chilling out on the beach small town with enough shops for food and drink, great place to stay 10 out of 10

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Beautiful" Thank you for your recent review of Castaways Resort $ Spa, we are delighted that you enjoyed you stay here in Mission Beach and at Castaways Resort & Spa, the view from the 3rd floor are spectacular but then again we like the 2nd floor rooms and the ground floor rooms as well. We look forward welcoming you... More 

Irvine, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I stopped at Castoways for one night on our drive from Cairns to Tonsville. We had our 7month old twin girls with us on the trip. While we knew there was little in the way of ativities for infants, we had a fantastic time. The layout of the hotel facilities is incredible and we simply enjoyed hanging... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Spectacular Location, Incredible Ambience, Great Service” Thank you for your positive feedback, we are delighted that you enjoyed your visit to Mission Beach and to Castaways Resort & Spa. We will certainly be sharing your comments with our team members here at the resort. We look forward to seeing you again when next you choose to visit Mission Beach,... More 

rotorua
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We paid $220 for our room,then to be told by the spa staff ,they were selling rooms at $100 that time of the year. The evening meal was sent back,the meat was raw and stringy,couldn't even eat it ,the manager said there was a new chef on and there had been a few issues. We didn't get charged for the... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Overpriced and we sent our meal back Thank you for taking the time to review our Resort, feedback sure as your allows us to constantly monitor guest experiences. I would like to correct one fact, we are not selling rooms at $100.00, this is totally incorrect and i will follow up with the drift spa staff as to why... More 

Auckland, New Zealand
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Mission Beach is a lovely location and Castaways is one of the nicest places to stay in the Mission Beach area. It has great views from the rooms and the restaurant, and pretty much sits smack on the beach front. It has a great pool, including a 25m lap pool which is great. Only downside are the rooms, they are... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Nice location.” Thank you for your feedback, we are delighted your enjoyed Mission Beach and our resort. We will review your comments and undertake a inspection of your room. We will address your comments regarding your room being tired as we undertake regular room updates on a rolling schedule. Thank you for your feedback More 

Cairns, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well it is my twentieth wedding anniversary and my wife secretly chose castaways as our destination this year. I was a little apprehensive as we drove in but when entered the check in area I knew that this was the perfect spot. A wedding had just finished. The view is amazing the pool is very inviting.We had dinner at the... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Anniversary ” Congratulations on your 12th wedding anniversary, we are delighted that you had a memorable stay with in Mission Beach and at Castaways Resort & Spa and thank you for your positive feedback, I will ensure our staff see your review. Thank you More 

Sydney
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have never stayed anywhere more beautiful than mission beach. Castaways has absolute beach front and sublime views. The rooms are spacious, comfortable, well appointed. I thought it was good value with breakfast included. Staff were friendly, efficient, professional. The restaurant was big city quality (and price) and we could have eaten our way through the tapas menu. Hope to... More 

Was this review helpful? Yes 1
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Picture postcard perfect” We are delighted that you enjoyed your stay with us in Mission Beach, we could not ask for a nicer review than the one you have provided and i am thrilled that you also found our staff friendly, efficient and professional, I am very proud of them all and will ensure that they get to read... More 

Townsville, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

What a beautiful location right on the beach. The Spa provides wonderfull services including couples services. The restaurant and bar are relaxing and friendly with tapas served in the afternoon with happy hour drinks available. The room was lovely and the daybed on the balcony meant you could lie on the daybed while watching the sunset.

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Relaxing, romantic break” Thank you so much for your review, we are delighted that you enjoyed your stay with us in Mission Beach, your comments about our absolute beach front location, our spa and very popular restaurant combined with great staff is very pleasing and will be shared with the staff who are working in these areas. Thank you More 

1 review
5 of 5 stars Reviewed March 21, 2015

We are extremely happy with this holiday venue. Location is superb. Staff are more than welcoming. Food is good. Wine prices are up there though. Would definitely return when I have saved up again to pay bar prices.

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Great Holiday, Thank you for your review and your positive comments about our resort and our staff, we think both are very special. We very much like the 2 photos which you have posted, the morning sunrises can be very spectacular ! We are disappointed that you found the prices in the bar high than you expected, we constantly... More 

Melbourne
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 4, 2015

We spent 3 nights at Castaways. This hotel is gorgeous & the location is a dream. When I opened the door to our room for the 1st time the view took my breath away. The rooms were spacious and excellent comfortable beds. A good size bathroom & balcony also. The pool area is a lovely place to relax. Just one... More 

Was this review helpful? Yes 3
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Take your breath away, Thank you for your feedback we are delighted you enjoyed your experience in Mission Beach and at Castaways Resort & Spa. Warm sunny days, wind or no wind even if we has some cloud around sunscreen is a must ! We do have sunscreen available at reception, but perhaps we should include a "Slip Slop... More 

Milton Keynes, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 2, 2015

I recently had a vowel renewal ceremony at Castaways and absolutely loved it. The Island Suites have the most beautiful views across the resort to Dunk Island and a massive spa bath. We simply could not get enough of it, so we stayed an extra night! The whole wedding side of our stay was faultless, thanks to Gemma and her... More 

Was this review helpful? Yes 1
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Brilliant wedding location, Thank you for your feedback, we are delighted that you enjoyed your special day, Thank you for your understanding of the IT issues we experienced but all up and running now. We are so glad you enjoyed your view of Dunk Island from your suite and that you guest also enjoyed our absolute beach front location.... More 

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