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Castaways Resort & Spa Mission Beach

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2 Pacific Parade, Mission Beach, Queensland 4852, Australia
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Castaways Resort & Spa Mission Beach
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Castaways Resort & Spa Mission Beach
Castaways Resort & Spa Mission Beach
Castaways Resort & Spa Mission Beach
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cloverdale, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were driving from Cairns to Magnetic Island and decided to spend a night here. We loved the location so much we stayed a second night. We stayed in 2 rooms as we hadn't made a reservation and were thankful the hotel was accommodating. The second floor room was much nicer then the 1st floor room, larger, and a better... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Beautiful Beach Front”, Thank you for your review, we are delighted that you enjoyed your stay in Mission Beach and with us at Castaways Resort & Spa. I was very please to hear that you enjoy Mission Beach so much that you stayed on a extra night, our bookings have been very solid all year so we delighted that... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a Deals.com voucher and wondered what that would deliver. The hotel is well located on the beachfront and we enjoyed great service from the staff. Our room was a little disappointing as it was the closest to the restaurant that held a couple of functions whilst we were there. Noise and privacy was an issue. The set breakfast... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Great holiday venue", Thank you for your feed back we are delighted that you enjoyed your stay, however your comments about the kitchen noise will be looked into and discussed with the staff. The 3 course meal forms part of the terms and conditions of your deal, which you accepted at the time of making your booking so perhaps... More 

Brighton and Hove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I didn't get to stay at this hotel but had dinner here and had a look around the hotel including the swimming pool area I must say what an amazing pace the rooms opening to the swimming pool looks fantastic and the food well what can I say absolutely fantastic I would come back to this hotel every day even... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "View, food, staff 5**" Thank you for your positive review and feedback which i will pass on to our staff. We think Mission Beach and Castaways Resort & Spa is a very special part of the world as well. Please call in a see us again sometime, we look forward to welcoming you back. Cheers More 

Sunshine Coast, Australia
Top Contributor
105 reviews 105 reviews
24 hotel reviews
424 helpful votes 424 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at Castaways and it certainly won't be the last. We've visited Mission Beach many times over the past 30+ yrs or so, but have always stayed elsewhere. This stay was for only 4 days, but we would've been happy to have extended this, but for our other bookings in Cooktown and Port Douglas. Our room... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Can't wait to come back again" Thank you so much for your review of Mission Beach and Castaways Resort & Spa, we were delighted to read your feedback. We will share your comments with our staff. Having the 2 pools and the beach so close and accessible to your guest is a great feature, combining this with improving customer... More 

Milton Keynes, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unfortunately, we only stayed here one night on our way down to the Gold Coast. The hotel is is a lovely position over looking the beach. Rooms are fine and staff friendly and helpful. We ate in the hotel restaurant and had a great meal. I would thoroughly recommend this hotel. I only wish I stayed longer.

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Great Stay” Thank you for your review, we agree with your comments our beach front location is spectacular. we will post your comments regarding our staff for all to see, we look forward to welcoming you back one day soon. Thank you More 

Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on the top floor with a view over the beach, great room great location lots to do if you like chilling out on the beach small town with enough shops for food and drink, great place to stay 10 out of 10

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Beautiful" Thank you for your recent review of Castaways Resort $ Spa, we are delighted that you enjoyed you stay here in Mission Beach and at Castaways Resort & Spa, the view from the 3rd floor are spectacular but then again we like the 2nd floor rooms and the ground floor rooms as well. We look forward welcoming you... More 

Irvine, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stopped at Castoways for one night on our drive from Cairns to Tonsville. We had our 7month old twin girls with us on the trip. While we knew there was little in the way of ativities for infants, we had a fantastic time. The layout of the hotel facilities is incredible and we simply enjoyed hanging... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Spectacular Location, Incredible Ambience, Great Service” Thank you for your positive feedback, we are delighted that you enjoyed your visit to Mission Beach and to Castaways Resort & Spa. We will certainly be sharing your comments with our team members here at the resort. We look forward to seeing you again when next you choose to visit Mission Beach,... More 

rotorua
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We paid $220 for our room,then to be told by the spa staff ,they were selling rooms at $100 that time of the year. The evening meal was sent back,the meat was raw and stringy,couldn't even eat it ,the manager said there was a new chef on and there had been a few issues. We didn't get charged for the... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Overpriced and we sent our meal back Thank you for taking the time to review our Resort, feedback sure as your allows us to constantly monitor guest experiences. I would like to correct one fact, we are not selling rooms at $100.00, this is totally incorrect and i will follow up with the drift spa staff as to why... More 

Auckland, New Zealand
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2015

Mission Beach is a lovely location and Castaways is one of the nicest places to stay in the Mission Beach area. It has great views from the rooms and the restaurant, and pretty much sits smack on the beach front. It has a great pool, including a 25m lap pool which is great. Only downside are the rooms, they are... More 

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David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Nice location.” Thank you for your feedback, we are delighted your enjoyed Mission Beach and our resort. We will review your comments and undertake a inspection of your room. We will address your comments regarding your room being tired as we undertake regular room updates on a rolling schedule. Thank you for your feedback More 

Cairns, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 7, 2015

Well it is my twentieth wedding anniversary and my wife secretly chose castaways as our destination this year. I was a little apprehensive as we drove in but when entered the check in area I knew that this was the perfect spot. A wedding had just finished. The view is amazing the pool is very inviting.We had dinner at the... More 

Was this review helpful? Yes
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear “Anniversary ” Congratulations on your 12th wedding anniversary, we are delighted that you had a memorable stay with in Mission Beach and at Castaways Resort & Spa and thank you for your positive feedback, I will ensure our staff see your review. Thank you More 

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