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All 10 Mission Beach hotels

Castaways Resort & Spa Mission Beach

4.0 of 5 Resort   |   2 Pacific Parade, Mission Beach, Queensland 4852, Australia
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Castaways Resort & Spa Mission Beach
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Ranked #7 of 10 hotels in Mission Beach
A recent review
3 of 5 stars reviewed 1 week ago
Twyan QLD, Australia
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237 people have reviewed this hotel

Traveler rating
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
QLD, Australia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our second stay here and decided to come back because we enjoyed our first stay so much. Definitely will be back. The location is perfect absolute beach front with a short stroll to town. The pool and common areas are excellently presented. The service is also fantastic. The rooms are spacious and clean. The bed was comfortable. The... More

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Townsville, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Last stop on our very romantic one week getaway. Staff were lovely but that's pretty much the only highlight. This was the most expensive tariff of our holiday and was disappointing for many reasons. For starters the decor was very dated and worn. The fire hose cupboard outside our room had the handle smashed in to the timber door. Our... More

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Mission Beach, Australia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 13, 2014

Room just ok, view one of the best, housekeeping friendly but genuinely? No any cultural staff there! Food???? service great! especially when waiters Lisa there, value no no, presentation ok, taste just everage and under! Please think about it!

Was this review helpful? Yes 4
Emmelie J, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear "stay at Mission Beach" Thank you for taking the time to write your feedback here on Tripadvisor. We do appreciate and value all the feedback we get as it is a way for us to keep our standards up and constantly improve. More

Bondi, Australia
Top Contributor
67 reviews 67 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 17, 2014

We had a very relaxing long weekend at Castaways. Stayed in a hotel room with a balcony, room 319. Wonderful views from the balcony and room, hypnotic listing to the waves. The resort is right on the beachfront with lovely garden settings, lots of outdoor seating and al fresco bar area. Two good size pools and nice sea breeze help... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Wonderful location" Thank you so much for taking the time to write this very nice comments about your stay at our resort. It is a delight to hear that all our service areas have received such positive feedback. We hope that you will come back for a visit in the not too distant future. More

Sydney
Top Contributor
117 reviews 117 reviews
35 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed February 16, 2014

We (my wife and 2 adult daughters) drove up and requested a last minute price for a 2 bedroom suite, to sleep 4 people. I did receive a discounted price. But when we went to the 2 bedroom suite, it was way, way too small for us. One double bed was actually in what you would expect to be the... More

Was this review helpful? Yes 3
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Nice Location. But." I am really sorry to hear this feedback and that you did not enjoy your stay with us. We offer a very wide range of different room types and do have proper 2 bedroom apartments where you have a full separate lounge room, master bedroom and second bedroom. It seems as though in this instance we... More

Kenilworth, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2014

Having arrived quite late after a very long drive, we were pleased to find the bar open. Service was great, breakfast was good. The room wasn't great, we were located opposite the lift and above the restaurant. This didn't give us the sea view we expected. To the couple with the noisiest kids in the world, please note that just... More

Was this review helpful? Yes 1
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Great Hotel and Service, not a great room" Thank you so much for taking the time to write your feedback here on Tripadvisor. I am happy to hear that you enjoyed your stay and especially our food & beverage side of things. A nice drink after arrival is always nice. I am sad to hear that you had some... More

London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 14, 2014

I have emailed Castaways twice to express our disappointment with our stay to their reservations address but have received NO REPLY or acknowledgement - maybe they can't receive them or maybe they don't care - I'm not sure. My new husband and I had been travelling for a several weeks on honeymoon. Castaways was a little above our normal budget... More

Was this review helpful? Yes 6
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Honeymoon Disappointment" I am sorry to hear that we did not live up to your expectation during you stay with us. We do take on board all feedback we receive from our guests and in all areas possible try to rectify, correct or change the cause for the negative feedback. I do hope that you enjoyed your honeymoon here... More

Fleet, Hants
Contributor
17 reviews 17 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 13, 2014

With its stunning location looking out over the ocean at Mission Beach all looked set for a memorable stay. However, it was memorable for the wrong reasons! Starting with the positives, its location right on the ocean shore with picture book coconut palms is simply idyllic. The atmospheric restaurant and bar has a good quality imaginative menu and the staff... More

Was this review helpful? Yes 3
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "It could have been stunning..." First I would like to say thank you for taking the time to write a very detailed comment here on Tripadvisor. It delights me to hear that you give our staff such positive feedback. In regards to your other comments I can only say that we aware of some of the rooms needing updating... More

Cairns, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed at Castaway Resort & Spa Mission Beach as a stop over on our way to Townsville. The hotel was easy to find and upon arrival the hotel's receptionist (Daniel) was most welcoming and informative. We were advised that all rooms were beachfront which is absolutely superb and although the property seems to have some aging, it is visible... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Amazing Beach Views" I am glad to hear that you decided to make a stop here in Mission Beach on your way to Townsville. It is a really good mid-way point. It is also great to hear that you enjoyed your stay here with us and the nice feedback you give us about our staff. Now you know where... More

Guam, Mariana Islands
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2014

First and foremost, my wife and I did NOT anticipate staying at this resort hotel during our two week long Australian holiday. We had been doing our usual spartan camping thing for the past week, and had been enjoying ourselves very well. After an all-day rafting trip we had sunburned ourselves pretty thoroughly, and we were in agreement that between... More

Was this review helpful? Yes
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Our unexpected - but amazing - stay at Castaways" It is a true delight to read your feedback here on Tripadvisor and I want to thank you for taking the time to write this. It sounds to me as if you had a great and adventurous experience while in our region and I must admit that I am slightly... More

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Additional Information about Castaways Resort & Spa Mission Beach

Also Known As:
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Resort & Spa Mission Beach Hotel
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach
Address: 2 Pacific Parade, Mission Beach, Queensland 4852, Australia
Phone Number:
Location: Australia > Queensland > Mission Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Mission Beach
#5 On the Beach Hotel in Mission Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
Official Description (provided by the hotel):
Award winning Castaways Resort on Mission Beach is your absolute beach front escape. A perfect destination for couples, families with children and groups of adults traveling together. Ideally positioned just twenty metres from white sand of Mission Beach and the sparking Coral Sea, the resort has 48 rooms, including hotel rooms, as well as one and two bedroom apartments. All rooms have views of the Coral Sea and Dunk Island. The renowned Cblu Restaurant and Cocktail Bar offers sumptuous meals and wine menu in perfect paradise. The swimming pool and spa, set in the sub-tropical environment, will have you relaxed from the moment you arrive. ... more   less 
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