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All 4 Mission Beach hotels

Castaways Resort & Spa Mission Beach

4.0 of 5 Resort   |   2 Pacific Parade, Mission Beach, Queensland 4852, Australia
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Castaways Resort & Spa Mission Beach
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Ranked #4 of 4 hotels in Mission Beach
A recent review
4 of 5 stars reviewed 5 days ago
hemast Perth
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254 people have reviewed this hotel

Traveler rating
    87
    78
    41
    33
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53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We were referred here by local residents. Staff on every level were excellent. Really seemed to be bright and interested in what we wanted. Mission Beach is beautiful. Take an early morning walk along it. Breakfasts very good. Pricing system (included for continental; $10 for a la carte hot) was sensible. More hotels should have this easy to understand system.... More

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Mission Beach, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our organization, Australian Talent Source, hosted a three day fashion shoot in, glorious Mission Beach, on the doorstep of The Great Barrier Reef. Not only did this location provided the stunning backdrops for the shoot , wonderful food and accommodation, the management & staff were all so friendly and obliging. It was, truly, a 'five star' hospitality experience; both personally... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear “A 'five star' hospitality experience; both personally & professionally.” Thank you so much for your lovely feedback! It was great to have you here as our guests and look forward to having you back with us for more amazing shots. More

Mackay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

As family of the bride, we booked the Beach house and it was perfect! It was suitable for a pre-wedding gathering the night before, plenty of room for bride & bridesmaids to prepare on the day, a great view of the gathering guests and a simple walk to the ceremony. The reception venue was simple but elegant, with a great... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "The perfect wedding venue with everything we needed" Thank you so much for taking the time to post your feedback here in Tripadvisor. We value our guests comments and take them to heart so that we can continue to improve our resort and our services. Great to hear that you all fully enjoyed your stay and everything went according... More

Mission Beach, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our two bedroom unit at Castaways looked out directly over the pristine 25m lap pool, down to the palm trees on the edge of the beach and out across to Dunk Island. The staff were always helpful and cheerful who seemed to really enjoy their jobs and interacting with guests. I asked for recommendations on things to do and they... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Tropical Paradise with Friendly Staff" Thank you so much for taking the time to post your feedback her in Tripadvisor. It is greatly appreciated! Lovely to hear your positive feedback comments about our staff and our little piece of paradise that we have here. We hope to welcome you back soon! More

Sunshine Coast
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When we arrived, they had got our booking wrong and we had to wait a few hours for them to find us a room. We also got locked out of the room for different reasons on each of the 3 days we were there. Apart from that, beautiful location!

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Ensure you print a booking confirmation before you arrive" I am sorry to hear that you experienced some problems during your check-in. I am happy to hear however that you overall enjoyed your stay with us. We look forward to welcoming you back to us! More

Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Has the lot. Best stay on a long working and fun break. Upgraded to a two bedroom suite with spa! Views for ever even though raining and windy still sublime, quality fittings, great staff, food and wine list affordable and interesting, bar singer better than usual run of the mill one man bands. Breakfast with the little extras included in... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Surprised all round" Lovely to hear that you enjoyed your stay with us even though, from what it sounds like in your feedback comment, the weather was not great. If we could only control the weather we would have brought out lots of sunshine for you. As this was not an option, it is a delight to hear your... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Have just returned from a 4 night stay,& would like to congratulate the obligeing & courteous staff. whose endeavours made for a memorable stay. The view to the open shore line & beyond is to die for! The refurbished rooms were well appointed, with entire refurbishments due to finish in July. The restaurant meals were reasonably priced & presented, perhaps... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "If you employ good staff, you're well on the way to having a good business" First of all I would like to say very well put in your head line comment. I can only but fully agree to this and we are very luck to have been able to find and keep our gems. Thank you also for taking... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights for a wedding, it appears to have undergone renovations as the bathroom and bedrooms look brand new. We booked an ocean view room which had amazing views. Dinner was average in the restaurant which may be due to the large wedding in attendance. The hotel is perfectly situated on beachfront and the two swimming pools lead... More

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Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Beautiful Beach Resort" Thank you so much for taking time out and post a comment here on Tripadvisor. It is so lovely to hear that you enjoyed your stay with us. You are correct, we have had a light refurbishment done in a majority of our rooms. We look forward to welcoming you back to us soon. More

Toowoomba, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I visited Castaways for a two night stay last Monday and Tuesday our first visit to Far North Qld were pleasantly surprised. With a few renovations underway we were put in a beatifully large room which included breakfast. The restaurant here is a must for anyone staying in this area, laid back the quality of the food... More

Was this review helpful? Yes 3
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Beautiful views and excellent restaurant" Thank you first of all for taking the time out to write a comment here on Tripdavisor. It means a lot to us. Thank you also for giving us such a nice review. It is a delight to hear you enjoyed your visit and we hope to have you back with us soon. More

Ocean Grove, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

We had a recent stay in June 2014. It was extremely relaxing. Yes, some of the rooms are a bit tired but they are in the process of upgrading the rooms so you need to cut them some slack! We found the staff made up for any short comings in the room. Everyone was extremely friendly & helpful. We got... More

Was this review helpful? Yes 3
Emmelie J, Director of Sales at Castaways Resort & Spa Mission Beach, responded to this review

Dear "Location, Location", Thank you so much for your very positive feedback. It sounds as if you had a great time while staying with us. It is so nice to hear lovely comments about our staff as we think our staff is our absolute best asset. I will make sure Eric hears the comments you posted here. Moira and Tim,... More

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Additional Information about Castaways Resort & Spa Mission Beach

Address: 2 Pacific Parade, Mission Beach, Queensland 4852, Australia
Phone Number:
Location: Australia > Queensland > Mission Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
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Also Known As:
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach

128 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Award winning Castaways Resort on Mission Beach is your absolute beach front escape. A perfect destination for couples, families with children and groups of adults traveling together. Ideally positioned just twenty metres from white sand of Mission Beach and the sparking Coral Sea, the resort has 48 rooms, including hotel rooms, as well as one and two bedroom apartments. All rooms have views of the Coral Sea and Dunk Island. The renowned Cblu Restaurant and Cocktail Bar offers sumptuous meals and wine menu in perfect paradise. The swimming pool and spa, set in the sub-tropical environment, will have you relaxed from the moment you arrive. ... more   less 
Number of rooms
48

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