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Grand Mercure Apartments Magnetic Island

146 Sooning Street, Nelly Bay, Magnetic Island, Queensland 4819, Australia (Formerly Mantra One Bright Point)
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1 room 1 guest
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Grand Mercure Apartments Magnetic Island
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252 Reviews from our TripAdvisor Community

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Traveler rating
    93
    81
    45
    22
    11
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66
123
7
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (55)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (55)
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Melbourne, Victoria, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

What a beautiful Resort. I find below reviews so hard to believe as we were greeted with friendly smiles, rooms beautiful and clean. Beautiful plush sheets, clean apartment and a beautiful seaside view, with a balcony. Sitting there with a glass of wine watching the ferry coming in and out, daily was my highlight. If your lucky a cheeky whale... More 

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Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Well had a weekend away on the island. The hotel was nice but i was hoping for fantastic for the cost. The staff were nice and accommodating but seemed disorganized. Rooms could be maintained a bit better but all in all not bad.

Was this review helpful? Yes 1
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After reviewing the website it looked like a nice place to stay for a girls weekend. Wrong!! The receptionist presented poorly, smelt of alcohol and was just plain rude. The room had an offensive smell, floor dirty, hair and dust everywhere. The kitchen was grotty and the furniture stained. The place needed a good spring clean. Simply put, disgusting! I... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here a few times. Have been with others and had the 3 bedroom apts. Also had the 2 bedroom units. They seem to be kept in good condition with nice linen and amenities kept well. We prefer the units on the front which hang over the ocean. Which we had booked each time. The view are awesome.

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Sydney
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled as a couple for a winter break. The apartment was sufficiently equipped and the ocean/harbour views are stunning. We received an upgrade to a 2 bedroom apartment which gave us views from the bedroom and living area. There is plenty of under cover parking on site. Water in the 2 pools near us in blocks 4 and 5 was... More 

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Warragul, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I just spent a week at these apartments with another couple. Our friends lost the toss so missed out on the room with the magnificent view. Unfortunately for them, the room they did have, they were woken every morning at 5.30am either by the cleaning staff making a racket outside or the neighbour who owned the unit... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

4 of us stayed in a lovely 2 bedroom apartment for 5 nights. Great location and great views. 4 pools, mainly used the roof top pool. back pool is great in the morning fantastic views. Rock Wallabies watching us swim!!! Room was more suitable for a couple with 2 kids as you had to walk thru the bathroom to get... More 

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Melbourne
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We found the room really comfortable and large and the view was stunning!! The owner/managers were so accommodating and friendly. I couldn't fault them either. Great place to stay - easy walk to the ferry and shops etc. Maybe the rooms needed a repaint but really it made no difference to the comfort levels. My only warning - and this... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived here with my family early (10.30am) hoping we could check in early. The room was not ready so we waited around until 4.45pm before the room was ready. The manager was not apologetic, only the young receptionist, Jack showed concern. After that, a cot was not in our room as requested and we only got one key instead... More 

Was this review helpful? Yes 3
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