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All 6 Magnetic Island hotels

Peppers Blue On Blue Resort

4.5 of 5 Resort   |   123 Sooning Street | Nelly Bay, Magnetic Island, Queensland 4819, Australia
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Peppers Blue On Blue Resort
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72%
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed May 29, 2011
Holiday_dreamer68 Magnetic Island, Australia
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225 people have reviewed this hotel

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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Peppers Blue On Blue Resort
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Magnetic Island, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2011

After reading some reviews on trip advisor I was worried as we had already booked our stay. We planned our stay for a friends wedding and were blown away with the friendly staff, there attention to detail, and how smooth the whole weekend went. We made our booking direct with the hotel, because on so many occasions have been put... More

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GeneralManagerPBOB, General Manager at Peppers Blue On Blue Resort, responded to this review

Dear Reviewer, Thank you for your posotive feedback as sometimes it seems that the ones who have a bad experience voice more than one who has a fantastic stay. We pride our selves as becomming one of the Best island wedding destination venues and this is what will help us gain this recognition. The staffing on islands are always difficult... More

Townsville, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 25, 2011

Internet shows magnificent looking rooms with beautiful views. We booked a deluxe room and requested an ocean view. We were given a dirty, tiny, dark room with views of the roof of the adjacent IGA and ferry parking lot. To be honest, beautiful ocean views could be gained by leaning over the balcony railing whilst your spouse/partner holds your legs.... More

Was this review helpful? Yes 1
GeneralManagerPBOB, General Manager at Peppers Blue On Blue Resort, responded to this review

Dear Reviewer, I deeply apologise for the obviouse mis understanding and your un eventful experience at Peppers Blue on Blue. I can see you were disappointed with the room that you had booked and paid for, and as I read on in your complaint I can see that the staff had made a few suggestions to rectify this. We have... More

Sydney, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 24, 2011

We chose to stay at Magnetic Blue on Blue for 3 nights, as it was noted as being a Peppers hotel, for a family wedding which was being held at this hotel, we checked in, our room overlooked the carpark, quite a pleasant basic room, except for the fact that the divider on the balcony had been damaged by the... More

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GeneralManagerPBOB, General Manager at Peppers Blue On Blue Resort, responded to this review

Dear Reviewer, I would love to speak with you about your recent stay, please contact me directly as I can see a couple of concerns with your review that show consistencies with a discount environmentally friendly ECO rates now available to Peppers guests choosing to stay within a 14 day travel period. These rates are designed to be better for... More

Sydney, Australia
1 review
1 of 5 stars Reviewed May 23, 2011

Dinner plates outside room for 4 days. Rubbish left in rooms. Not a 5 star as suggested by our waitress. Nothing good to say about this wannabe international lackluster hotel.

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Canberra
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 18, 2011

With the exception of the restaurant staff, this stay has been a complete disappointment. The poor cleaning which is only saved by the fact it is a relatively new property - if the current cleaning standards continue it won't take long for this hotel to really suffer. Housekeeping are doing the bare minimum when they do eventually show up.  The... More

Was this review helpful? Yes 3
GeneralManagerPBOB, General Manager at Peppers Blue On Blue Resort, responded to this review

Thank you for your review, I have since inspected your room for cleanliness and also had it treated for pests, the cleanliness of the housekeeping was satisfactory however I did find the remains of your little mentioned friend. in speaking with the reception staff about guest satisfaction and customer service they did mention that the problem was brought to their... More

canberra
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 18, 2011

- bad service and even no service at times - our room was extremely noisy from 6am to the last ferry at 8pm - rooms weren't cleaned properly - hotel staff just let them selves into room with out knocking - restaurant was good

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 18, 2011 via mobile

We stayed for three nights here's a list if things that happened: - cockroaches first night, get room sprayed next day - room gets sprayed, but not cleaned - in room dinner 2nd night, plates go outside uncovered on the ground for the whole day, no wonder the rooms are full of roaches - second day room gets half cleaned... More

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
4 of 5 stars Reviewed March 25, 2011

We travelled here with extended family including a 12 month old child for three nights and enjoyed our stay. The staff were very friendly. The three bedroom apartment overlooking the pool was airconditioned and very clean.The pool was wonderful. The breakfasts were cooked on the spot catering for the individual and there was a wide selection.If you wanted to buy... More

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Townsville, Australia
2 reviews
1 of 5 stars Reviewed February 20, 2011

We stayed at this resort as a conference for managers. Our goup included about 50 guests whom stayed 2 nights. Over half the group complained about their rooms being dirty. Room service did not make beds! We had a 1 bed app, which only had 1 a/c in the lounge room(no ceiling fans) and did not cool the bedroom so... More

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GeneralManagerPBOB, General Manager at Peppers Blue On Blue Resort, responded to this review

Dear Lenz 76, Thank you for your recent feedback, we were very surprised to read your review as when it was received we knew what group you speaking on behalf of as it was the only group we had during this time. As we spoke with majority of the group during the stay and had such great feedback, your comments... More

Newcastle, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 25, 2011

My family and I recently spent 3 nights at Blue On Blue staying in one of the penthouses top floor big bucks.Upon arriving at the resort and going to check inn we were greated at reception and checked in all within about 30 seconds with minimal explanation of services, location of resort facilities and generlly anything it was like we... More

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Additional Information about Peppers Blue On Blue Resort

Also Known As:
Peppers Blue On Blue Hotel
Peppers Blue On Blue Hotel Magnetic Island
Peppers Blue On Hotel
Peppers Blue On Resort
Address: 123 Sooning Street | Nelly Bay, Magnetic Island, Queensland 4819, Australia
Location: Australia > Queensland > Magnetic Island
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Magnetic Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Blue On Blue Resort 4.5*
Official Description (provided by the hotel):
Peppers Blue on Blue Resort offers luxury accommodation overlooking the Magnetic Island marina and ferry terminal. Set in tropical landscaped surrounds with beautiful marina and mountain views the resort redefines the essence of island holidays on Queenslands magical Magnetic Island.Peppers Blue on Blue includes contemporary yet timelessly designed guest rooms including resort style suites and one, two and three bedroom apartments. Fully embracing its waterfront location, the resort's sleekly decorated suites boast sun drenched balconies with some featuring private plunge pools. All rooms feature free WIFI (up to 500MB), free movies, air conditioning, balcony, bathrobes, coffee/tea making facilities, flat screen TV, CD/DVD player, surround sound system, daily housekeeping service, laundry facilities, bath, hairdryer, direct dial telephone/voice mail, iron and ironing board, alarm clock/radio, mini bar, room service and movies on demand. All apartments excluding standard Hotel and Studio Rooms include a kitchen or kitchenette.Throughout the year Magnetic Island boasts fantastic weather making it the ideal place to get outdoors and take part in the abundant leisure activities available. For those who just want to relax, the endota spa combines the islands serene surrounds with the perfect blend of luxury to offer an extensive menu of treatments while the vast outdoor resort pool is the perfect destination to chill out and sip on a cocktail.Making its home at the resort is the Boardwalk Restaurant & Bar, a gourmets paradise which offers the freshest tropical menu and fine wine selection. The restaurant features a massive outdoor deck, ideal for embracing the classic Queensland climate. All windows and doors of this sleek and contemporary restaurant can be opened for a seamless transition between traditional and alfresco dining options.Magnetic Island offers a unique blend of national parks, untouched tropical beaches and bays all within easy reach of the resort. Bushwalking tracks provide an ideal opportunity to see the Australian wilderness and wildlife in its natural habitat while Magnetic Island as part of the World Heritage listed Great Barrier Reef offers numerous aquatic activities and sights. ... more   less 
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