We were very disappointed with our stay at Peppers, M.I. Problems included a poor standard of room cleaning (eg, the floor of our 3 bedroom suite was dirty for much of our week-long stay, with rat or mouse droppings once found under the TV unit). The rooms were cleaned late in the day (about mid-afternoon), and as only 2 very... more

Great accommodation, great staff set on an ideal location. Price was great, given that breakfast was included. I really don't understand how some of the reviewers can complain about Blue on Blue. This was probably the most relaxing place that I have ever stayed in. Also, the place is about 50m from the boat terminal, so to complain about not... more

We were pleased when we arrived at 11.00am and our room was ready, and the room was lovely - it had air conditioning, was decorated to a very high specification, lovely large terrace, really great. The pool is huge and was incredibly quiet, and the setting is great. However, we did have some problems which could be rectified with the... more

The perfect unique place>. Magnetic island is beautiful relaxed island. we jumed on the sunferry and took the relaxed ride to the island where we where greeted with our hotels freindly staff (smiling hugely). our luagage was whisked along with us 30 mtrs to the resort enterance. the resort and the kind staff explained they have been open since september... more

My husband and I had two nights away from our 2 small children and were looking forward to a weekend of luxurious indulgence at Peppers Blue on Blue. If you are looking for luxury - you might be a little disappointed! We were not met at Nelly Bay ferry terminal by a porter (as frequently stated in resort literature) and... more

Peppers Blue on Blue is clearly lacking in proper management. Our stay was a disaster from start to finish. When we got off the ferry there was nobody there to greet us, so we were shocked that one of the ferry staff had to help us with our baggage to the reception area which clearly is not part of their... more

Brand new resort with some very obvious Managemant problems. We were not greeted by conceirge on arrival as promised so we lugged our bags across to the hotel ourselves. Check in was a mess. Climb the stairs to the room which was,at best, average for a 5 star establishment. Waited an eternity for our bags. We could see they had... more

The hotel was located conveiently 20 metres from the ferry terminal in Nelly Bay. We were greated by a freidnly porter who took our luggage ;to our room. We were greater by the friendly front desk staff who quicly checked us in. The room was lcoated on the third floor, the top florr, however with only steps to get up,... more