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9/11 Cook Road, Magnetic Island, Queensland 4819, Australia
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8 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Whistler, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 1, 2013 via mobile

Not really a hostel. Not really a hotel. Not too sure what to label it as. Regardless. Stayed in a 4 bed room which turned out to be a private for my friend and I. Staff were super friendly and spread people throughout the rooms instead of cramming is all into one room. Beds and sheets were clean. AC worked... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2012

I stayed for 3 nights due to my Open Water course. Very welcoming and friendly staff, loved their dog Ned. Free wifi, nice pool. Rooms were nice and i stayed out on my porch a long time watching some racoons, porcupines and other wildlife which I found very interesting. My bed was a bit uncomfirtable though, but not much to... More 

Was this review helpful? Yes 4
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 28, 2012

We are glad to have chosen this accommodation. The hotel is now well managed by the family owners. The poor reviews were due to a bad manager who is no longer there. We stayed in a clean ground floor apartment with full kitchen utilities, one bedroom with queen sized bed and a second bedroom with two single beds. A/c only... More 

Was this review helpful? Yes 4
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 8, 2012

We stayed here even though we had read some bad reviews, as when we arrived, without a booking, the place was so welcoming and felt like a true island home. We are so glad we stayed. The location is great - walking distance to one of the best beaches, shops and local Hotel. The hospitality was honest and made our... More 

Was this review helpful? Yes 3
Queenstown, New Zealand
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 24, 2011

We booked this over the internet, based mainly on the price because we were on a budget - last holiday before baby arrived. The location was ok, near a snorkelling beach but anything good we can say ended there. We had booked 5 nights and on arrival were asked to pay, which we did, as we thought that was how... More 

Was this review helpful? Yes 6

Travelers are raving about these Magnetic Island hotels

Bath, United Kingdom
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 21, 2011

This place and its owners are beyond budget. The staff were rude drunks who had parties so loud we could not sleep. They don't employ anyone to clean the pool or rooms and don't do it themselves. Our "appartment" was absolutely filthy when we arrived and they refused to do anything about it. Would not stay there again if paid... More 

Was this review helpful? Yes 4
Auckland Central, New Zealand
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 10, 2011

Owners are rude. There was a used condom on the floor of our unit that they refused to clean. I got an ear infection after using the pool. We had a tree fall on our roof during a cyclone and they kept a weeks worth of accomadation and refused to provide alternative accomadations or a refund. Stay at own risk!

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 24, 2010

This 'resort' has the worst service I have ever experienced! I have travelled to countries where I don't speak the language and received better service. I am talking BASIC service!!! We don't stay in upscale places, usually budget hotels, caravan cabins, family-friendly hostels, etc. We had to repeatedly ask for things like toilet paper, a tea towel and a plug... More 

Was this review helpful? Yes 4

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