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All 9 Emerald hotels

Western Gateway Motel

Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
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Western Gateway Motel
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Ranked #9 of 9 Hotels in Emerald
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5 reviews from our community

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    1
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    3
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Emerald, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

If you're fussy about how your steak is cooked then the Western Gateway take the worry out of that. Beautiful cuts of meat are simply seared and served on a hot volcanic stone that you can finish cooking just the way you like it. All served with a choice of salad, steamed veges, chips and a variety of sauces so... More

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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

My wife and I were travelling across Australia as part of our honeymoon and I have never received such horrendous service and accommodation before. Not only was the restaurant over priced and understaffed, but the food was terrible and the taste made us feel nauseous. There are many hotels within Emerald that have friendlier staff and cheaper prices. This stay... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 1, 2014 via mobile

Booked and paid for cooked breakfast to find they left cereal and a piece of toast each $35 for two Told by manager they had group cancel so didn't open restaurant Not sure I was convinced by this explanation they had no one booked in at all Suggest many other options available in Emerald so try them out

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Townsville, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 14, 2013

It was during the Australia Day 2013 Queensland & NSW floods. We were travelling from Townsville when the Bruce HWY was cut by flood waters. So we had to drive back to the north and out to the west to get around. We found the staff very receptive to our needs and gave us an upgrade room with an hour’s... More

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed August 20, 2012

What should have been a simple business trip turned into a nightmare so bad I spent part of the night finding an alternate - and was glad I did. Staying "in" the hotel meant in dodgy apartments across the road - with no heating, broken window blinds and construction immediately outside the doors at 6am (we only discovered this when... More

Was this review helpful? Yes 6

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Additional Information about Western Gateway Motel

Address: Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
Location: Australia > Queensland > Emerald
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Emerald
Price Range (Based on Average Rates): $
Number of rooms: 50
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