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All 9 Emerald hotels

Western Gateway Motel

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Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
Hotel amenities
Western Gateway Motel
Ranked #9 of 9 Hotels in Emerald
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4 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My wife and I were travelling across Australia as part of our honeymoon and I have never received such horrendous service and accommodation before. Not only was the restaurant over priced and understaffed, but the food was terrible and the taste made us feel nauseous. There are many hotels within Emerald that have friendlier staff and cheaper prices. This stay... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2014 via mobile

Booked and paid for cooked breakfast to find they left cereal and a piece of toast each $35 for two Told by manager they had group cancel so didn't open restaurant Not sure I was convinced by this explanation they had no one booked in at all Suggest many other options available in Emerald so try them out

Was this review helpful? Yes
Townsville, Australia
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 14, 2013

It was during the Australia Day 2013 Queensland & NSW floods. We were travelling from Townsville when the Bruce HWY was cut by flood waters. So we had to drive back to the north and out to the west to get around. We found the staff very receptive to our needs and gave us an upgrade room with an hour’s... More

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed August 20, 2012

What should have been a simple business trip turned into a nightmare so bad I spent part of the night finding an alternate - and was glad I did. Staying "in" the hotel meant in dodgy apartments across the road - with no heating, broken window blinds and construction immediately outside the doors at 6am (we only discovered this when... More

Was this review helpful? Yes 6

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Additional Information about Western Gateway Motel

Address: Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
Location: Australia > Queensland > Emerald
Bar / Lounge Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 9 Hotels in Emerald
Price Range (Based on Average Rates): $$

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