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All 4 Hepburn Springs hotels

Peppers Mineral Springs Hotel

4.0 of 5 Hotel   |   124 Main Road, Hepburn Springs, Victoria 3461, Australia
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Peppers Mineral Springs Hotel
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72%
Ranked #2 of 4 hotels in Hepburn Springs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jimmydash Clitheroe
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255 people have reviewed this hotel

Traveler rating
    115
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    37
    23
    14
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Clitheroe
Top Contributor
163 reviews 163 reviews
95 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved this place, really well fitted out and traditional. Menu was excellent, wines perfect and service great. A great place for a quiet getaway, nice quality throughout. Log fire roaring away in the dining room in winter. A definite return place.

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was fortunate enough to be whisked away on a romantic weekend. The rooms were beautiful, the location was tranquil, quiet and felt secluded. The Garden Spa room had a spa on the deck... bubbles, kookaburras in the trees, some light tunes and privacy - it was so relaxing. The buffet breakfast was perfect and the Argus restaurant was 5... More

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Sydney Australia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited as a guest on a training course/ seminar. I expected high quality but still was blown away by the facilities. It is a beautiful high end property with unique charm and set up. Food is matching standard - we had both buffet lunches and table d'hotel dinners. Some of the dishes are right there fine dining. All ingredients... More

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Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear MysteryShopper71, Thank you for your review, our staff will be pleased to hear your feedback; they strive to exceed our guests’ expectations. We hope that next time you are able to experience the Mineral Spa which is a sanctuary for relaxation; our guests leave the Mineral Spa relaxed and re-energised. I am glad that you enjoyed your experience; we... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed lady night at Peppers and made full use of the facilities. Had a massage at the spa. Very relaxing. Had dinner in the the fining room, The Argus. Highly recommended. Much improved from when we were there a few years ago. Cooked breakfast definitely a plus. Used to disappointing pastries, toast and yoghurt at other similar places, so was... More

Was this review helpful? Yes 1
Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear Lean L, Thank you for your review, I am glad you enjoyed our property. Christian and Sam, our breakfast chefs, ensure only quality produce is used on The Conservatory breakfast menu - the fresh and poached fruits available on the continental buffet are handpicked from the hotel’s farm-Vale Hill. Thank you for your feedback, we look forward to welcoming... More

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in the Villa Amelie for 2 nights. The Villas were beautifully decorated. We had a wonderful stay. The bathroom was gorgeous too. Breakfast was delicious and plentiful. I loved being able to choose your hot meal from a menu so you were always served a fresh meal. As well as the buffet of fresh fruit, ham, cheeses etc;... More

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Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear Pedro_Collins68, Thanks for your review, we have such a variety of room types and would be happy to help you decide on accommodation for your next stay. Our breakfast offering in The Conservatory is such a great start to the morning and our friendly staff do everything they can to exceed expectations. Thank you again, we look forward to... More

Geelong, Australia
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked for 2 Nights and paid for a Villa, stayed only 1 night and returned home the next day.. We were looking forward to spending time at Peppers for our Anniversary (we have stayed in 5 star accommodation every year for 25 years) but due to so many issues we felt we had to leave early, we were promised by... More

Was this review helpful? Yes 5
Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear DgDeCr, Thank you for your feedback and from our original conversation we are glad to hear your wife recovered quickly. I am sorry to hear about the confusion about the pre-authorisation that has become very common in hotels. We agree that sometimes the banks can hold the amount for 6 days, and I am sorry we were unaware as... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

If you want some good old fashioned service that makes you feel like a special and valued guest then stay here! From the moment you check-in you are treated with great respect and feel instantly relaxed and pampered. This continued through EVERY aspect of our stay until we checked out. The rooms are very tastefully decorated as in hotel. Dinner... More

Was this review helpful? Yes 1
Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear HappyMummyKombiCamper, Thank you for your review, our staff work exceptionally hard to exceed expectations of our guests. I am so glad you enjoyed all aspects of your stay. The gourmet breakfast at The Conservatory certainly is an excellent way to start the day! Thank you again and we look forward to welcoming you back. More

Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 21, 2014

There is nothing wrong with average, it means other are still worse, but when they claim otherwise they should deliver. Expectations start with the web site, sure always the best photos, next the lobby and common places, great design and fittings. But how much time do you spend there? For us about 30 minuets over 3 days. Then the room,... More

Was this review helpful? Yes 5
Diana C, Guest Relations Manager at Peppers Mineral Springs Hotel, responded to this review

Dear kiwiflyer99, Thank you for your review, I am glad you enjoyed the design of our Lounge area. The Stuart Rattle designed interiors provide a relaxing atmosphere for our guests. I am sorry to hear that your room was not to your liking, we have such a variety of room types to suit everyone, we would have been more than... More

Brunswick, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 20, 2014

I thought i'd book a nice get-away for my girlfriend and myself on the Friday for the following Saturday night. I was told by someone at Peppers that all they had was a "deluxe garden room" at $750.00 a night, with a full dinner and breakfast with 60 minuets in the spa I was Excited. ($475 Room only) We arrived... More

Was this review helpful? Yes 5
David R, General Manager at Peppers Mineral Springs Hotel, responded to this review

Dear W1llknott, Thank you for your review, we appreciate all feedback as we value the opportunity to not only improve our services but to talk about any issues at hand. I also appreciate your time on the telephone when I arrived back at work on Monday. As per our conversation, it is our intention to strive to exceed all our... More

Adelaide, Australia
Top Contributor
93 reviews 93 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 14, 2014

Visited here and reviewed April last year, when we took an extended package, and had the most wonderful stay in a garden room Booked in for a 2 night stay with spa" in the house". Room was described as"Classic". I would have said "Very Basic". One big chair and a desk chair-- only way to watch TV was to sit... More

Was this review helpful? Yes
David R, General Manager at Peppers Mineral Springs Hotel, responded to this review

Dear john m, Thanks for your review, I appreciate your honesty about the room, and I am glad you like our Mineral Spa. The Water Therapy Zone is one of my favourite ways of winding down. With nine different room types on our 4 acre property, our friendly reservations staff are more than happy to help organise the right accommodation... More

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Additional Information about Peppers Mineral Springs Hotel

Address: 124 Main Road, Hepburn Springs, Victoria 3461, Australia
Location: Australia > Victoria > Hepburn Springs
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Peppers Mineral Springs Hotel 4*
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Also Known As:
Peppers Mineral Springs Retreat Hotel Hepburn Springs
Peppers Springs Retreat Hotel
Peppers Springs Retreat Hepburn

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Official Description (provided by the hotel)
Set in Victoria's picturesque Daylesford and Macedon Ranges this grand 1930's guest house has been transformed into one of regional Victoria's finest heritage country hotels with stylish art deco reception areas leafy gardens and stunning courtyards Situated in Hepburn Springs just three minutes from Daylesford Peppers Mineral Springs Hotel offers beautiful accommodation with 40 luxurious rooms including the self-contained 1864 Villa Parma with four exquisite bedrooms. ... more   less 
Number of rooms
40

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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