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Premier Inn East Grinstead Hotel

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London Road | Felbridge, East Grinstead RH19 2QR, England
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Premier Inn East Grinstead Hotel
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259 Reviews from our TripAdvisor Community

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Maidstone, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here night before an early flight from Gatwick. Ideal location for both airport and airport parking. Usual Premier Inn standard and we had a comfortable, albeit short night. However, lack of a lift is an issue. We had 2 suitcases and 2 pairs of skis and lugging them up 2 flights of stairs was not easy. Also made leaving... More 

Helpful?
Thank Jo-C-72
Sutton, Surrey
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

1 x night stay, all that you would expect of a Premier Inn. Comfortable bed and pillows, shame about the lighting and the very poor shower quality. Lovely warm welcome on arrival. Nice breakfast just a stone's throw away.

Review collected in partnership with premierinn.com

Helpful?
Thank Serena K
Herne Bay, United Kingdom
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked in for the week to visit a relative who had surgery in E. Grinstead hospital s it was quite a stressful time for us. However the friendliness and concern if the staff made it a very pleasant stay. It turned very cold during our stay but the Housekeeper Lou, provided us with extra duvets and plug in radiator... More 

Helpful?
Thank SurreyRosie
Kent, United Kingdom
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Out dated. Not enough plug sockets, small T.V, room smelt damp. I spend most of my time in a P.I. and this one is so outdated it is now my least likely to ever rebook. Staff good. But food in the associated pub is terrible, most definitely do not have breakfast.

Helpful?
Thank CBH-FBII
WhitbreadHotels, Online Customer Service at Premier Inn East Grinstead Hotel, responded to this review

Hi CBH-FBII Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.... More 

Perth, Western Australia, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here overnight and was very impressed at this pleasant, good value accommodation. Staff were very friendly and helpful. Added bonus was The Star Inn next door where we had a wonderful dinner. We would definitely choose to stay here again.

Helpful?
Thank Heather I
kent
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very comfortable stay at this hotel. It was well positioned . The staff were very friendly and helpful. The room was comfortable and clean. Breakfast was more than ample and freshly cooked. Would definetly recommend .

Helpful?
Thank Deejay1055
Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Just stayed 1 night here, the rooms are clean and the bed is comfortable but the room was really cold and we could not turn the heat up, we told reception in the morning and they said they had spare heaters because other people had complained .The breakfast is served at a pub next door to the premier inn and... More 

Helpful?
Thank Steven H
High Wycombe, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A comfortable stay, but expensive for what you got. I normally stay the Holiday Inn nearby but it was full. Surprisingly, depending when you book, the Holiday Inn is cheaper and offers a level up in comfort and service. The Premier Inn did have a comfortable bed and the required facilities for a night stay, but the room seemed a... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Stephen M
Crewe, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A clean Premier Inn with friendly staff. On arriving I noticed someone had walked in with dirty muddy boots on and there was a trail of mud up the stairs and along the corridor. Hotel can't help dirty guests who don't know how to wipe their boots and it gave a bit of a bad impression. However the following day... More 

Helpful?
Thank iand999
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 4, 2016

As the headline it was on the basic side for a premier inn my 13 year old had a bad night on the sofa bed so much so in the middle of the night we had to ask for a duvet to avoid the springs coming through. Staff were really helpful, just said they would make a note of it!... More 

Helpful?
Thank geoff h
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