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All 3 East Grinstead hotels

Premier Inn East Grinstead

London Road | Felbridge, East Grinstead RH19 2QR, England
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81%
Ranked #2 of 3 Hotels in East Grinstead
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
cymro c Conwy, United Kingdom
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180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Conwy, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Premier Inn was really good, however The Star Inn where we had breakfast was really poor. the first thing we noticed was the filthy stained tablecloths, then the cooked breakfast was really bad quality (not what I expect from Premier Inn), the second morning there was no coffee and no raspberry jam. Next time we come to visit I'll... More

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torfaen pontypool
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

i have just come back after staying for one night the rooms are a very good standard nice and clean good bed and bathroom the reception staff were very helpful i had a meal in the pub next door which was very nice i seen other reviews and most didnt like the food but changes have been made new chef... More

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Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Reasonable place to get your head down. Hasn't benefitted from the refresh a lot of the others have had yet. Once the refresh has been rolled out, it will deserve at least another star. Quiet location, so no problems with noise.

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly for your recent review of Premier Inn East Grinstead. We are having a our rooms redone this year so we hope to see you back soon. Here is our direct nember if you would like to book again 01342 326089 Kind Regards Nicola Edwards Operations Manager Premier Inn East Grinstead More

Croydon, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Does what you expect. We managed a last minute booking which meant we were in the disabled double. We left one of our electric toothbrushes there, which we were able to recover without fuss the next day.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly for your recent review of Premier Inn East Grinstead. I am glad that you found your stay to be nothing less than what you would expect from a Premier Inn, We are glad that you found your toothbushes. We hope to see you back soon Kind Regards Nicola Edwards Operations Manager East Grinstead Premier Inn More

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

recently stayed at premier inn at East Grinstead, was a great stay with warm friendly staff, location was perfect for our stay. breakfast was outstanding and nothing was to much trouble for the friendly staff will be staying at this hotel again in the future

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Firstly I would like to express my delight that you had such an enjoyable stay with us at Premier Inn East Grinstead. Thank you once again for your review we hope to welcome you back to Premier Inn in the future. More

Essex
Top Contributor
52 reviews 52 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 18, 2014

This is an acceptable place to lay your head for a night or two. However, room rates are high and it does look a bit tired. Staff are pleasant and helpful and rooms are clean. The bed was too springy for me, but we did not test their money-back guarantee!

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your review. At east Grinstead Premier Inn we are committed to providing all our guest with a high level of service and comfort. We are disappointed that you were not entirely satisfied with your room during your stay and you found the bed uncomfortable, however we would be happy to refund you for your night... More

Exmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

Reasonably pleasant accommodation at a fair price. The friendly staff made our stay that little bit more special. The breakfast cost extra but was well worth it (especially as the children were free).

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed August 12, 2014

The staff at this hotel were brilliant and a credit to the company. We booked nine rooms for the family for our son's wedding weekend and were not easy customers. We had to make a number of changes to our booking and over the weekend temporarily lost keys to five rooms so that the reception staff had to let us... More

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead We are so glad that you had a lovely wedding. I am pleased to hear that we were able to make your stay as perfect as possible and appealing to you and your family. Debbie is a real credit to Premier... More

Heathfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 11, 2014

As usual, PI have comfortable, clean beds and facilities. A little noisy but at back of hotel so not too bad for major crossroads. Friendly and helpful staff. Great breakfast, scrambled egg def fresh, not pre-cooked. Lovely breakfast.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest Thank you kindly for taking the time to review your recent stay at Premier Inn East Grinstead. It is great to hear such lovely feedback about us and the star pub and that you enjoy the breakfast i will pass the feedback to the Pub aswell. Thank you kindly for your feedback and we look forward to seeing... More

Newry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Excellent value for Inn and very pleasant staff, lovely and quiet, good nights sleep. Lovely breakfast and food. Area around Inn lovely and tidy, great you could sit out and enjoy a coffee or drink in grounds.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
EastGrinsteadPI, General Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly taking the time to review us here at East Grinstead Preimer Inn. We are very pleased that you enjoy yourself and also enjoy the Star Pub. We try our best to make every guest's journey one to remember and we hope to see you again soon . Here is our direct number if you would... More

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Additional Information about Premier Inn East Grinstead

Address: London Road | Felbridge, East Grinstead RH19 2QR, England
Phone Number:
Location: United Kingdom > England > West Sussex > East Grinstead
Price Range (Based on Average Rates): $
Number of rooms: 41
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Also Known As:
Premier Inn East Grinstead Hotel East Grinstead
Premier Inn East Grinstead West Sussex, UK

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