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Premier Inn East Grinstead

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London Road | Felbridge, East Grinstead RH19 2QR, England
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Rooms from £57
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Premier Inn East Grinstead
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Premier Inn East Grinstead
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206 reviews from our community

Traveler rating
    91
    76
    26
    12
    1
See reviews for
66
63
14
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (46)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (43)
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Ulyanovsk - Russia / East Grinstead, Sussex,England
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed as a family in a family room. As always the rooms are clean and tidy, reception staff friendly and full of local information (not that we needed it after living in Grinstead for 40 years). The pub next door servers the very good breakfast, lunches and evening meals. We've stayed before and would stay again.

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London, United Kingdom
Top Contributor
320 reviews 320 reviews
64 hotel reviews
345 helpful votes 345 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there for four nights, and had a thoroughly enjoyable stay. Our welcome from Debbie and Derek on reception could not have been better. Their good-natured friendly banter made coming and going each day a pleasant experience. The rooms are standard Premier Inn, so you know what to expect, clean, comfy but basic. Our room (12) was situated at the... More 

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Exeter, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Small friendly and clean hotel offering spacious rooms, shower could be better as had low water pressure. Staff were helpful and attended to our needs throughout our two day stay. Nice pub adjacent serving a varied menu to suit our party's needs for an evening meal although could have had more staff on second morning at breakfast as were very... More 

Review collected in partnership with premierinn.com

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Boston lincs
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this premier inn while visiting friends. Stayed here before back in June and the young lad on reception remembered us from then. Lady in the morning was very nice as well can't remember her name. Clean rooms we had a room at the back this time nice and quiet. But I must admit I think Lenny Henry must... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead. We will pass the feeback to the pub and we very sorry that you did not enjoy your breakfast. Here is our direct nember if you would like to book again 01342 326089 Kind Regards Jessica Reception Team More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I recently needed to stay overnight near East Grinstead and opted for the Premier Inn as they usually offer good value for money. I was a little disappointed this time as the cheapest flexible room available was £89. It was a typical Premier Inn and on arrival I had to ring the bell and wait a few minutes before someone... More 

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your review. At Premier Inn we are committed to providing all our guest with a high level of service and comfort. We are disappointed that you were not entirely satisfied happy with your stay. We hopefully look forward to welcoming you back again soon. Next time you make your booking online please do not hesitate... More 

sussex
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean comfortable rooms. Star inn next door serves good breakfast in nice atmosphere. Staff friendly but seems to be a shortage of staff as had to wait at reception a while before anyone appeared bus service outside hotel good for visiting East grinstead

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for your review. I very much look forward to welcoming you back again soon. Should you have any requirements please contact the hotel directly... More 

UK
Top Contributor
200 reviews 200 reviews
36 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed one night following an excellent visit wine tasting at Jilly Goolden's nearby Wine Room. We arrived early, way before checking-in but the helpful staff found a room that we could check into straight away. This is a typical PI, clean and comfortable and we enjoyed our stay.

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead It is great to hear such lovely feedback about the hotel. Thank you kindly for your feedback and we look forward to seeing again in the future. Here is our direct line if you need to book again 01342 326089. Kind... More 

LLANDYSUL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2015

Stayed 1 night to shorten a long journey. Staff very friendly, had a good night's sleep, had a good breakfast in Star Inn which was served pdq. Not a new hotel, but very comfortable and made to feel a person rather than a booking number.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your kind review. The team work very hard here to make sure your stay is very enjoyable and at The Star pub . Thank you once again for your review we hope to welcome you back to Premier Inn in the future. Kind Regards Jessica Courtney East Grinstead Premier Inn More 

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

Booked here as was nearest hotel to family for a New Years Eve party. What you'd expect from a Premier Inn, quality and comfort and convenience, and this time, also at a really good price point. The breakfast in the linked pub next door was also very good and freshly cooked.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn. We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More 

Derby, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

My wife and I stayed in this hotel on an overnight stay prior to our flight from Gatwick Airport. Having stayed in Premier Inn hotels quite a bit we knew what to expect, but the service we received was excellent and the hotel is in a great location for East Grinstead town centre, and the APH airport parking for Gatwick,... More 

Was this review helpful? Yes 1
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, If you would like to book here again here is our direct number 01342 326089. Jessica Courtney Reception Team member More 

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