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All 3 East Grinstead hotels

Premier Inn East Grinstead

London Road | Felbridge, East Grinstead RH19 2QR, England
Hotel amenities
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Premier Inn East Grinstead
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82%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Paul F London, United Kingdom
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152 people have reviewed this hotel

Traveler rating
    69
    55
    18
    9
    1
See reviews for
44
43
13
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Top Contributor
52 reviews 52 reviews
49 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is well maintained and the rooms are very clean and spacious. The Reception staff were very helpful and friendly and the restaurant opposite was very good. The hotel is situated on a busy road.

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Wrea Green, United Kingdom
Top Contributor
176 reviews 176 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean , well maintained and staff were welcoming and friendly. They sent me an email prior to visit with additional information and responded quickly to query. Thought one of the best Premier Inn(or similar ) experience’s I have had. Nothing fancy but the basics well done .Staff alert and welcoming - a pleasure!

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Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I found no problems at all in my stay at this hotel. The staff and those at the adjacent Chef & Brewer pub were friendly and made me feel welcome. The room was a little too warm for my preference but it was controllable had I realised before going to bed! I would have no hesitation in choosing to come... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed a number of times and have always been pleased. Its as you would expect from a Premier Inn, well maintained and clean, with plenty of parking. The staff are outstanding, they are helpful and friendly. Highly recommend.

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Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed February 24, 2014

The hotel was clean and the rooms were basic but more than functional. The shower was a bit lame, there was a distinct lack of pressure. The halls etc were all clean. I liked that there was a max vol on the tv, it stopped us from hearing our neighbours and VV. A problem bathroom fan kept us awake on... More

Review collected in partnership with premierinn.com

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Rochdale
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 18, 2014

Very friendly and efficient staff, very quiet hotel and great for a good nights sleep. Rooms very clean and very comfortable bed. The chef and brewer restaurant was one of the better ones I've eaten in, so yeah I could recommend for the business traveller

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EastGrinsteadPI, Operations Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review. We are always grateful to receive feedback from our business travellers, and I am pleased we could make your business trip comfortable. I very much look forward to welcoming you back again soon. Should you have any requirements please contact the hotel directly on 01343 326... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed February 13, 2014

Arrived quite late, there was no noise in the hotel or outside, perfect for a good nights sleep. Friendly staff and a very warm welcome. The room and bathroom were clean, as per normal for a Premier Inn

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Operations Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your kind feedback. I am elated to hear you found the hotel met the standards you have come to expect from the Premier Inn brand. I will be pleased to pass your feedback onto the team and hope to welcome you back to the hotel in the future. If you have any requests for a... More

Kingston Upon Thames, United Kingdom
1 review
4 of 5 stars Reviewed February 11, 2014

Very good stay, very comfortable bed an very clean. Staff were very helpful and friendly. I would definitely recommend staying in this particular Premiere Inn. The food was very good in the adjoining pub/restaurant although waited a little while for it to be served.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Operations Manager at Premier Inn East Grinstead, responded to this review

Dear guest. Thank you very much for taking the time to write a review on Trip Advisor. I am thrilled to hear you enjoyed your stay. Both the housekeeping and Reception teams work incredibly hard to insure Premier Inn standards are maintained and I am very pleased to hear this was reflected in your stay. I am also pleased to... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2014

Have to stay there for work and will never ever stay in this hotel again ! Never had that poor breakfast in the hotel in the whole my life!! also didn't expect I have to go outside the hotel to another place for breakfast where I was late all ready for work!! Anyway everything on my plate was awful not... More

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn East Grinstead, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com... More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014 via mobile

Stayed here for three nights as very convenient for nearby Centre for Sight. Wonderful reception staff, very helpful and knowledgeable of local area. Took time to ask after my surgery each day and happy to store medicines in their fridge. The twin room was very comfortable. Had a ground floor room at the back. Excellent soundproofing meant a good night's... More

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Additional Information about Premier Inn East Grinstead

Also Known As:
Premier Inn East Grinstead Hotel
Premier Inn East Grinstead Hotel East Grinstead
Premier Inn East Grinstead West Sussex, UK
Address: London Road | Felbridge, East Grinstead RH19 2QR, England
Location: United Kingdom > England > West Sussex > East Grinstead
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 3 hotels in East Grinstead
Price Range (Based on Average Rates): $
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