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All 3 East Grinstead hotels

Premier Inn East Grinstead

London Road | Felbridge, East Grinstead RH19 2QR, England
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81%
Ranked #2 of 3 hotels in East Grinstead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Jamie D Croydon, United Kingdom
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177 people have reviewed this hotel

Traveler rating
    81
    62
    22
    11
    1
See reviews for
55
54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Croydon, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Does what you expect. We managed a last minute booking which meant we were in the disabled double. We left one of our electric toothbrushes there, which we were able to recover without fuss the next day.

Review collected in partnership with premierinn.com

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Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

recently stayed at premier inn at East Grinstead, was a great stay with warm friendly staff, location was perfect for our stay. breakfast was outstanding and nothing was to much trouble for the friendly staff will be staying at this hotel again in the future

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Firstly I would like to express my delight that you had such an enjoyable stay with us at Premier Inn East Grinstead. Thank you once again for your review we hope to welcome you back to Premier Inn in the future. More

Essex
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an acceptable place to lay your head for a night or two. However, room rates are high and it does look a bit tired. Staff are pleasant and helpful and rooms are clean. The bed was too springy for me, but we did not test their money-back guarantee!

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your review. At east Grinstead Premier Inn we are committed to providing all our guest with a high level of service and comfort. We are disappointed that you were not entirely satisfied with your room during your stay and you found the bed uncomfortable, however we would be happy to refund you for your night... More

Exmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reasonably pleasant accommodation at a fair price. The friendly staff made our stay that little bit more special. The breakfast cost extra but was well worth it (especially as the children were free).

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were brilliant and a credit to the company. We booked nine rooms for the family for our son's wedding weekend and were not easy customers. We had to make a number of changes to our booking and over the weekend temporarily lost keys to five rooms so that the reception staff had to let us... More

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead We are so glad that you had a lovely wedding. I am pleased to hear that we were able to make your stay as perfect as possible and appealing to you and your family. Debbie is a real credit to Premier... More

Heathfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As usual, PI have comfortable, clean beds and facilities. A little noisy but at back of hotel so not too bad for major crossroads. Friendly and helpful staff. Great breakfast, scrambled egg def fresh, not pre-cooked. Lovely breakfast.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest Thank you kindly for taking the time to review your recent stay at Premier Inn East Grinstead. It is great to hear such lovely feedback about us and the star pub and that you enjoy the breakfast i will pass the feedback to the Pub aswell. Thank you kindly for your feedback and we look forward to seeing... More

Newry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent value for Inn and very pleasant staff, lovely and quiet, good nights sleep. Lovely breakfast and food. Area around Inn lovely and tidy, great you could sit out and enjoy a coffee or drink in grounds.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
EastGrinsteadPI, General Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly taking the time to review us here at East Grinstead Preimer Inn. We are very pleased that you enjoy yourself and also enjoy the Star Pub. We try our best to make every guest's journey one to remember and we hope to see you again soon . Here is our direct number if you would... More

York, United Kingdom
1 review
5 of 5 stars Reviewed July 22, 2014

how can anybody find fault with this hotel and excellent staff, has a brand it will be very hard to beat, friendly, comfortable, clean, Well trained staff who were confident of the brand and all looked pleased to work to make the visit a must to revisit and use the company when ever travelling.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly for taking the time to review your recent stay at Premier Inn East Grinstead. I am happy to hear that your stay with us ticked all the correct boxes for you, It is great to hear such lovely feedback about us as a team and about the hotel. I hope that you come back and... More

1 review
3 of 5 stars Reviewed July 9, 2014

Stayed for the one night. I have stayed in many PI's and this was just like all the others - comfortable and clean. Unlike some it hadn't had the face lift in the rooms but that wasn't a problem. Receptionist very welcoming - as they all are.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly for taking the time to review us here at Premier Inn East Grinstead. I am glad to see that your stay with us was nothing less of what you have come to expect of us as a brand, We try our best to make every guest's journey one to remember and we hope to see... More

Rugby, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed for two nights recently. Booking was very easy online. Staff very friendly when we arrived (even though it was very late). Our room was very comfy and had everything we needed. We stayed in a family room. Added bonus of having an electric fan to help cool the room down when it became very hot. Breakfast at the... More

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you kindly for your recent review of Premier Inn East Grinstead. I am glad that you found your stay to be nothing less than what you would expect from a Premier Inn, We try our very best to make sure that all guests are comfortable and well catered for during the stay with us. I am happy... More

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Additional Information about Premier Inn East Grinstead

Address: London Road | Felbridge, East Grinstead RH19 2QR, England
Phone Number:
Location: United Kingdom > England > West Sussex > East Grinstead
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn East Grinstead Hotel East Grinstead
Premier Inn East Grinstead West Sussex, UK

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Number of rooms
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  • At what time does the pool open each day?

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