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Premier Inn East Grinstead

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London Road | Felbridge, East Grinstead RH19 2QR, England
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Premier Inn East Grinstead
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Premier Inn East Grinstead
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219 Reviews from our TripAdvisor Community

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Traveler rating
    96
    82
    28
    12
    1
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69
69
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (53)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (43)
All months
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Am always very happy with premier inn(how many times do i have to stay here before i meet lenny henry though?)as always the company's most valuable asset is the staff.i could stay in "posh hotels and be called sir and all that false crap but here the staff have an efficient,polite manner that is combined with an informal familiarity that... More 

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London, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Was staying here for 1 night, after visiting for a friends wedding with my partner. The hotel itself is comfortable and has everything you need for a quick stay over. We had a lateish night, and was looking forward to breakfast which we payed for in advance. Had to wait over 20 minutes for our order to be taken, after... More 

Review collected in partnership with premierinn.com

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Brighton
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended a wedding at the Felbridge Hotel across the road, were quoted £160 for a family room, which was really expensive. So booked a family room at The Premier Inn for £56 + £17.50 for 2 adult breakfast (kids eat free). If your expecting luxury then your not going to booking Premier Inn, however, if you want a great... More 

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Kent, United Kingdom
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 22, 2015 via mobile

My girlfriend and I stayed here may this year the staff was helpful very polite the room was clean and tidy stayed in the front could hear the traffic which was great the bathroom was clean and tidy there breakfast was great nice and hot have stayed at other hotels more expensive and not had the level of service that... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Firstly I would like to express my delight that you had such an enjoyable stay with us at Premier Inn East Grinstead Premier Inn . Thank you once again for your review we hope to welcome you back to Premier Inn in the future. Here is our direct number if you would like to book again and we... More 

Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed here for two nights with our family of two adults and two two kids of 3 years and 14 months. Staff, well we met three different staff members during our stay, all three were extremely pleasant and helpful. Passing the time of day offering us help with gear and ensuring we had everything we needed. Easy 5 stars!... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Firstly I would like to express my delight that you had such an enjoyable stay with us at Premier Inn East Grinstead Premier Inn . We are pleased that you enjoyed your stay and that you meet most of team. Thank you once again for your review we hope to welcome you back to Premier Inn in the... More 

Manningtree
2 reviews
4 of 5 stars Reviewed June 3, 2015

Good place to stay for one or two nights, clean and comfortable, although on a busy road we had a room at the back which was nice and quiet couldn't hear the traffic. Staff friendly and helpful. Breakfast at the Star Inn next door is reasonable. But don't recommend having dinner there, plenty of other places to eat

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead It is great to hear such lovely feedback about the hotel, Im sorry that you had a bad Experience with the pub. I will pass your feedback to the The Star Pub Thank you kindly for your feedback and we look... More 

Cwmbran, Wales, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

We have stayed here a few times now upon visiting East Grinstead,each time has been a memorable experience,lovely to be remembered by the ladies at reception. We've also visited with our 6yr old son,who was made very welcome and then on a separate occasion took along my 23yr old daughter. I can't wait to visit again later in the year.It's... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead It is great to hear such lovely feedback about the hotel and about Myself and Debbie will pass on the feedback to Debbie. Thank you kindly for your feedback and we look forward to seeing again later in the year.. Here... More 

Margate, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed here for one night before flying from Gatwick and think as with most premier inn's they are good value. Room was really big and comfortable. Check in staff were really helpful and it is just down the road from the aph car park for gatwick. Wouldn't hesitate to stay here again before flying although I wouldn't eat at the... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your review. At Premier Inn we are committed to providing all our guest with a high level of service and comfort. We are disappointed that you were not entirely satisfied with the the star pub i will pass on your feedback to them. We hopefully look forward to welcoming you back again soon. Here is... More 

Loughborough, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

My first time at this Premier Inn and after a long journey I had a lovely friendly welcome. Check in was swift and the hotel delivered all you expect of a premier inn. Right next door to a chef and brewer! I would certainly use it again if in the area.

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your review. At Premier Inn we are committed to providing all our guest with a high level of service and comfort. We are pleased that you are happy with your stay. We hopefully look forward to welcoming you back again soon. Next time you make your booking online please do not hesitate to call us... More 

Herne Bay, United Kingdom
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed May 16, 2015

We have stayed here before the night before travelling abroad . The first time was great but the second time I felt the bed was uncomfortable. We thought we'd give it another go as we heard Premier Inn had changed their bed's, we are so pleased we did it was so comfortable!! We will go back to using this hotel... More 

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Firstly I would like to express my delight that you had such an enjoyable stay with us at Premier Inn East Grinstead Premier Inn . We are pleased that you enjoyed our bed we had the them all change at the being of the year. Thank you once again for your review we hope to welcome you back... More 

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