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Premier Inn East Grinstead

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London Road | Felbridge, East Grinstead RH19 2QR, England
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Premier Inn East Grinstead
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Premier Inn East Grinstead
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203 reviews from our community

Traveler rating
    89
    75
    26
    12
    1
See reviews for
65
62
14
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (43)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (53)
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    (43)
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Boston lincs
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed at this premier inn while visiting friends. Stayed here before back in June and the young lad on reception remembered us from then. Lady in the morning was very nice as well can't remember her name. Clean rooms we had a room at the back this time nice and quiet. But I must admit I think Lenny Henry must... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I recently needed to stay overnight near East Grinstead and opted for the Premier Inn as they usually offer good value for money. I was a little disappointed this time as the cheapest flexible room available was £89. It was a typical Premier Inn and on arrival I had to ring the bell and wait a few minutes before someone... More 

Review collected in partnership with premierinn.com

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sussex
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean comfortable rooms. Star inn next door serves good breakfast in nice atmosphere. Staff friendly but seems to be a shortage of staff as had to wait at reception a while before anyone appeared bus service outside hotel good for visiting East grinstead

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UK
Top Contributor
199 reviews 199 reviews
36 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night following an excellent visit wine tasting at Jilly Goolden's nearby Wine Room. We arrived early, way before checking-in but the helpful staff found a room that we could check into straight away. This is a typical PI, clean and comfortable and we enjoyed our stay.

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LLANDYSUL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

Stayed 1 night to shorten a long journey. Staff very friendly, had a good night's sleep, had a good breakfast in Star Inn which was served pdq. Not a new hotel, but very comfortable and made to feel a person rather than a booking number.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your kind review. The team work very hard here to make sure your stay is very enjoyable and at The Star pub . Thank you once again for your review we hope to welcome you back to Premier Inn in the future. Kind Regards Jessica Courtney East Grinstead Premier Inn More 

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

Booked here as was nearest hotel to family for a New Years Eve party. What you'd expect from a Premier Inn, quality and comfort and convenience, and this time, also at a really good price point. The breakfast in the linked pub next door was also very good and freshly cooked.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn. We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More 

Derby, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

My wife and I stayed in this hotel on an overnight stay prior to our flight from Gatwick Airport. Having stayed in Premier Inn hotels quite a bit we knew what to expect, but the service we received was excellent and the hotel is in a great location for East Grinstead town centre, and the APH airport parking for Gatwick,... More 

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, If you would like to book here again here is our direct number 01342 326089. Jessica Courtney Reception Team member More 

Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 11, 2014

We stayed here for two (Thursday and Friday) nights. Easy to get to, really friendly and welcoming staff, two good nights sleep. Some Premier Inns occasionally can look a little tired - this one doesn't. Recommended.

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More 

Havant, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

Quite a small Hotel but plenty of parking and excelent reception staff, very clean and a fantastic meal at "The Star" next door (although service a bit slow). On a main road but as we were at the back of the hotel we heard no outside noise at all, there was slight noise from outher rooms in the hotel.

Review collected in partnership with premierinn.com

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EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest Thank you kindly for taking the time to review your recent stay at Premier Inn East Grinstead. It is great to hear such lovely feedback about us and the star pub. I will pass the feedback to the Pub aswell. Thank you kindly for your feedback and we look forward to seeing again in the future. Jessica Courtney... More 

Exeter, United Kingdom
Top Contributor
135 reviews 135 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 10, 2014

This place is in a great location. Close to east grinstead and Lingfield which are great routes into London. The rooms are not too thin and you can hear some movement around you but besides that, its all okay. Book in advance and get some cheaper rooms. the staff are friendly and parking is fine.

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead It is great to hear such lovely feedback about the hotel. Thank you kindly for your feedback and we look forward to seeing again in the future. Here is our direct line if you need to book again 01342 326089. Kind... More 

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