We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn East Grinstead

London Road | Felbridge, East Grinstead RH19 2QR, England
Hotel website
Hotel deals
Special Offer
Rooms from £57
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Certificate of Excellence 2014
Premier Inn East Grinstead
Professional photos View all
Browse nearby
Premier Inn East Grinstead
Write a Review

200 reviews from our community

Traveler rating
    89
    72
    25
    13
    1
See reviews for
65
60
14
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (39)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (44)
All months
Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

The hotel was fine, as was the service. Our experience in the next door Star Inn was dreadful. While we waited for a table to be cleared (by brushing the previous diners' crumbs onto the carpet) we noticed that the cutlery we were to be given had been placed, unprotected, on the chair seats! When my wife asked if they... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
LLANDYSUL
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed 1 night to shorten a long journey. Staff very friendly, had a good night's sleep, had a good breakfast in Star Inn which was served pdq. Not a new hotel, but very comfortable and made to feel a person rather than a booking number.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your kind review. The team work very hard here to make sure your stay is very enjoyable and at The Star pub . Thank you once again for your review we hope to welcome you back to Premier Inn in the future. Kind Regards Jessica Courtney East Grinstead Premier Inn More 

Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked here as was nearest hotel to family for a New Years Eve party. What you'd expect from a Premier Inn, quality and comfort and convenience, and this time, also at a really good price point. The breakfast in the linked pub next door was also very good and freshly cooked.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn. We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More 

Derby, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed in this hotel on an overnight stay prior to our flight from Gatwick Airport. Having stayed in Premier Inn hotels quite a bit we knew what to expect, but the service we received was excellent and the hotel is in a great location for East Grinstead town centre, and the APH airport parking for Gatwick,... More 

Was this review helpful? Yes 1
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, If you would like to book here again here is our direct number 01342 326089. Jessica Courtney Reception Team member More 

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 11, 2014

We stayed here for two (Thursday and Friday) nights. Easy to get to, really friendly and welcoming staff, two good nights sleep. Some Premier Inns occasionally can look a little tired - this one doesn't. Recommended.

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Premier Inn East Grinstead. I am glad to hear that your stay was nothing less than what you expect from East Grinstead Premier Inn, We do strive for perfection when it comes to delivering excellent customer service and I am glad to hear that we were able... More 

Havant, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

Quite a small Hotel but plenty of parking and excelent reception staff, very clean and a fantastic meal at "The Star" next door (although service a bit slow). On a main road but as we were at the back of the hotel we heard no outside noise at all, there was slight noise from outher rooms in the hotel.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest Thank you kindly for taking the time to review your recent stay at Premier Inn East Grinstead. It is great to hear such lovely feedback about us and the star pub. I will pass the feedback to the Pub aswell. Thank you kindly for your feedback and we look forward to seeing again in the future. Jessica Courtney... More 

Exeter, United Kingdom
Top Contributor
135 reviews 135 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 10, 2014

This place is in a great location. Close to east grinstead and Lingfield which are great routes into London. The rooms are not too thin and you can hear some movement around you but besides that, its all okay. Book in advance and get some cheaper rooms. the staff are friendly and parking is fine.

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead It is great to hear such lovely feedback about the hotel. Thank you kindly for your feedback and we look forward to seeing again in the future. Here is our direct line if you need to book again 01342 326089. Kind... More 

Canterbury, United Kingdom
1 review
4 of 5 stars Reviewed November 29, 2014

Room clean, staff friendly and helpful. A bit noisy as next to a main road especially if your room is at the front. Lighting in room and bathroom poor. Shower flow rather weak. Overall good value for money including very good breakfast.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you firstly for taking the time to review your recent stay at Premier Inn East Grinstead Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review. I very much look forward to welcoming you back again... More 

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014 via mobile

Excellent. Stayed last night. Spotless, quiet, warm room. Lovely friendly staff. Excellent meals in the Star Inn the adjoining pub. Recommend to all. Price we paid £45 for a family room, which was spacious and comfortable. Only negative if you could call it that was bath mat was too small and floor ended up a bit wet.

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for your comments. I am very pleased you enjoyed a good night sleep with us. At Premier Inn we strive to offer a Good Night Guaranteed and I am so pleased this is reflected in your guest experience. I will be happy to pass on your comments to both our Housekeeping and Reception Teams. We hope... More 

Reading, Berkshire, UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

This was our first time in a Premier Inn - and we were impressed with the cleanliness, comfort and excellent customer service. We stayed two nights for a friend's 50th birthday party nearby, and fitted in a trip on the Bluebell Steam Railway as well.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
EastGrinsteadPI, Manager at Premier Inn East Grinstead, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review. We are always grateful to receive feedback from our business travellers, and I am pleased we could make your business trip comfortable. I very much look forward to welcoming you back again soon. Should you have any requirements please contact the hotel directly on 01343 326... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Premier Inn East Grinstead? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn East Grinstead

Address: London Road | Felbridge, East Grinstead RH19 2QR, England
Phone Number:
Location: United Kingdom > England > West Sussex > East Grinstead
Price Range (Based on Average Rates): $
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn East Grinstead reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn East Grinstead Hotel East Grinstead
Premier Inn East Grinstead West Sussex, UK

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay