We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 East Grinstead B&Bs / inns

Cranston House

Cranston Road, East Grinstead RH19 3HW, England
Hotel amenities
Save Saved
You added Cranston House to your Saves list
Cranston House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
95%
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 19, 2014
len971 Manchester, United Kingdom
  • Overview
  • Reviews (48)
  • Photos (23)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
true
Write a Review

48 people have reviewed this hotel

Traveler rating
    32
    14
    1
    0
    1
See reviews for
9
16
7
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Manchester, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 19, 2014

stayed for I night and was very happy with the room. I found the place extremely clean and the room was light and pleasant. the breakfast is very good, but would have skipped if not on expenses as it was 9 pounds. the owners were friendly and helpful. would I stay again, yes. cost of single room 47 pounds before... More

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Hello Len, Thank you for you review. I am pleased that you found your room appropriately clean. The housekeeper takes much pride in her work. I have checked my copy of your card payment slip and am glad to report that you were not charged a fee when you used your debit card to pay the bill. Your bill showed... More

Worthing, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 29, 2014

we have stayed at cranston house the last few nights, its a great guest house that really thinks about what you may need on your visit. friendly welcome, comfortable rooms and a great price. Wouldn't hesitate to stay here again. thank you!

Was this review helpful? Yes
Oeiras, Portugal
2 reviews
4 of 5 stars Reviewed May 28, 2014

I had a one night stay and my sleep was perfect! Comfortable and very quiet room, with a beautiful view. Breakfast wasn't superb but enough to starting my day. Surely I'll be back, the owners were very nice and helpfull

Was this review helpful? Yes
Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014

Great B&B with really good service. I forgot a top in the room which was promptly posted back to me. Our superior room was huge and clean. Yes, the decor is a bit dated but in relation to the price this is more than acceptable. Good working free wifi too, which to me is more important than the room decor.... More

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Hello TMHA. Thank you for your review. We are progressively redecorating the rooms with three more to go. Do return when we have finished. Brian More

Salisbury, United Kingdom
Top Contributor
104 reviews 104 reviews
33 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed May 10, 2014

I am surprised that other reviewers rate Cranston House so highly. Let me stress that there is nothing particularly wrong with it. It is just that I don't see anything that lifts it above a pretty ordinary "average". The furnishings and bedding is a long way short of excellent. The pillows in particular are not good quality. The breakfast is... More

Was this review helpful? Yes 1
Cranstonhouse, Owner at Cranston House, responded to this review

Hello Tim. Thank you for taking the trouble to write a review, I have checked the state of the pillows in the bedrooms and replaced those that are becoming substandard. You chose the herrings with poached eggs for your breakfast. I have felt of late that the quality of the herrings has not been go enough so I have now... More

Chichester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2014

Having experienced difficulties with the online booking system for Cranston House we finally booked for the 9th April 2014 paid mistakenly by debit card. When we came to print out the confirmation email on the 8th April to our horror we found it had recorded the booking for the 4th April. This was the day we made the booking not... More

Was this review helpful? Yes 1
Cranstonhouse, Owner at Cranston House, responded to this review

We are sorry that you had difficulty with the online booking system used by Cranston House. This system is hosted by The Queensborough Group in conjunction with secure.hotels.uk which is one of the leading suppliers of online booking systems to the hotel and guest house industry in the UK. I have contacted Queensborough about this matter and they replied that... More

Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

This was my second visit while my husband had treatment at Queen Victoria hospital. At such a stressful time for me, Brian and Aileen were lovely. On both occasions my room was cosy, and by that don't misread it for small, the rooms are spacious, bright, warm and welcoming with everything I needed and spotlessly clean situated in a lovely... More

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Hello Denise. We are pleased that the accommodation at Cranston House suited you while your husband had treatment at The Queen Victoria Hospital. A peaceful, cosy, clean room is ideal when in a stressful situation visiting the hospital. Good luck to you and your husband. Many thanks, Brian More

North Gloucestershire
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 28, 2014

I have just booked our 2014 stopover. Our 2013 stay was just as good as in previous years, for which I have already given detailed reviews praising the quiet situation with good off-road parking, clean well-appointed rooms, delicious breakfasts and friendly efficient service.

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Thank you for your most pleasing review and your loyalty to Cranston House. We are keen to maintain a high standard which will allow our guests to enjoy their repeated visits. We look forward to meeting you again this year. Regards, Brian More

Keighley, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2014

We stayed just one night in Cranston, but it was faultless. Huge room, clean and with excellent facilities. We looked at a few places to stay in the area and this was recommended by locals, and it lived up to expectations. Also the slightly unusual for a hotel interior, in our room, gave a personal touch to the place which... More

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Hello Ann. We are very pleased that you felt that Cranston House was faultless. Our aim is to provide accommodation that our guests will enjoy and so your comments spur us on to maintain high standards. Do come again to experience more personal touches. Thank you, Brian More

March
Contributor
16 reviews 16 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 3, 2014

We needed a base in East Grinstead so we could visit our disabled daughter over the Christmas / New Year period. The room was very clean and tidy with tea and coffee facilities provided. The bathroom was clean with modern fittings, the only down side was that the shower worked off the bath taps and not being thermostatically controlled was... More

Was this review helpful? Yes
Cranstonhouse, Owner at Cranston House, responded to this review

Hello Peter, Thank you for your positive comments. The cleaning staff will appreciate your observations about the cleanliness of your room. Thank you for your feedback about the hot/cold water balance in your shower. I have brought in the plumber to solve the problem and he had fitted a pressure reducing valve on the cold supply making it much easier... More

Owners: What's your side of the story?
If you own or manage Cranston House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Cranston House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cranston House

Address: Cranston Road, East Grinstead RH19 3HW, England
Location: United Kingdom > England > West Sussex > East Grinstead
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Priceline and BookingOdigeoWL so you can book your Cranston House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cranston House East Grinstead, West Sussex, UK

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Dining (7)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in East Grinstead with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Free Parking
Number of rooms
7

Questions & Answers

Questions? Get answers from Cranston House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer