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BEST WESTERN Old Tollgate Hotel

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The Street, Bramber BN44 3WE, England
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BEST WESTERN Old Tollgate Hotel
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325 Reviews from our TripAdvisor Community

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Traveler rating
    148
    128
    32
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • Spanish first
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    (80)
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Canterbury, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was located in the annexe called sunnycroft or sunnybank. Room was nicely fitted with walkin shower and double bed; although the workdesk could have been bigger for working on. Room mechanical ventilation system didn't seem to work, but the trusty windows opened and provided the soft smell of lavender in July with bumble bees working away, which was far more... More 

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Leicester, United Kingdom
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night whilst on business in Brighton. Having tried various hotels and being fed up of either parking problems or establishments being decorated in rainbow flags I decided to look further afield. Whilst this is ten miles out of Brighton, it's not far to commute and the peace and tranquillity compared is worth it. There is... More 

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear markyp33 Wow what an amazzing review - thank you. I will share your comments with all of my team. We do hope you choose to stay with us in the future and if so, please check our website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

Berkshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Old Tollgate has a light footprint in a lovely Sussex village. Lots to see and do in the area. WiFi across the separated buildings was a bit flaky but otherwise the facilities were excellent. On site parking without charge which I always hate. Staff made our weekend so easy and restful. Good full English and everything in the room... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear John E We really appreciate when our guests take the time to post their comments - especially when it is a 5* review. I shall pass your feedback to all staff members and we hope to see you again soon. kind regards More 

NR CAMBRIDGE
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

the location was superb, the room was superb, breakfast had a good choice but we felt overwhelmed by wedding receptions on both nights of our stay. When we arrived on Friday evening we were ushered by an employee and pointed to where our room was, we had to fight our way through wedding guests with a suitcase, we were not... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear F B NR CAMBRIDGE I am sorry to read your comments regarding your recent stay with us. We do always try inform guests on booking that we have a wedding party but unfortunately when booking through a third party site this is not always possible. Please don't let this one experience put you off as we would love to... More 

Epsom, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are fifteen cousins who meet up every two years, and I chose Old Tollgate as the venue for this year. The rooms were lovely, the food was tasty and plentiful and the staff went above and beyond their call of duty to make our stay very memorable. We had our own dinning room, at no extra expense. They printed... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear janet504170 I am delighted to read your recent review and I shall certainly pass your comments back to all staff concerned. We shall look forward to welcoming you back again in the future. kind regards More 

Milton Keynes, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night to be able to get to Brighton University early in the morning. Brighton is about 20-30 mins away by car depending on traffic. The room was clean and the bed very comfortable. The shower had separate hot and cold taps and it was very difficult to get the right temperature. Breakfast was very good with a... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear CoffeeCake00 Thank you for choosing to stay with us and for taking the time to post your review. Please check our website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

Dursley, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights so that we could visit Brighton, Chichester, Arundel and Lewes. The hotel was everything we could wish for. Room clean and quiet, breakfast good. We did not have the carvery as we went out for dinner, but it looked very good. interesting village. Bamber Castle across the road.

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Roger F I am delighted to read that you enjoyed your recent stay with us and I would like to thank you for taking the time to post your review. Kind regards More 

Tipperary
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel for 4 nights - I got a room by the lifts in the main hotel as I was on crutches. They also have a newer rooms across from the hotel. The room is large and has a lovely bathroom, large comfy bed and tv. Nice grounds, loads of parking. Great selection at breakfast, carvery looked great... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear ishivs We always appreciate our guests feedback and I would like to thank you for taking the time to post your positive review. Please check our website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

Bournemouth, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights with 6 friends, and we were thoroughly satisfied with this great place to stay. Our room was spacious, clean, bright with good quality comfortable beds, the furniture was a little dated but absolutely acceptable. It was a nice room to come back to at the end of each day. Good bathroom, spacious, lovely fluffy... More 

Was this review helpful? Yes 1
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear gingerfoxesmum Many thanks for taking the time to post your 5* review. Our guests comments are extremely valuable to us and I will share your feedback with all of my team - particularly Sarah. We shall look forward to welcoming you back again soon. Book direct with the hotel on 01903 879494 for the best available rate. kind regards More 

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