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BEST WESTERN Old Tollgate Hotel

3.0 of 5 The Street, Bramber BN44 3WE, England
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Certificate of Excellence 2014
BEST WESTERN Old Tollgate Hotel
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BEST WESTERN Old Tollgate Hotel
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262 reviews from our community

Traveler rating
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    28
    11
    6
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45
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4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elm, Wisbech, Cambridgeshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Smooth check in. Nice room with individual adjustable thermostat for heating. Bathroom spotless and room kept clean and fresh during our stay. Only complaint was that the mattress was uncomfortable,but advised Reception on departure and they advised the Housekeeper would be informed. Breakfast was self service and excellent and plenty of choice.

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Leeds, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 6 nights and paid the supplement for a superior room. We were given a great suite on the ground floor of the new building. It was extremely comfortable in every way. The food is on a carvery basis and is actually much nicer and more varied than this type of arrangement might imply. It was hard not... More 

Review collected in partnership with Best Western GB

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Yorkshiresnail62 Thank you for taking the time to review our Hotel, It is always encouraging to read reviews such as yours. We are very happy to hear you enjoyed our Hotel and its lovely location. We hope to see you again soon so we can provide you with an excellent experience again. Please call the hotel direct on 01903... More 

Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2014

I have for many years been using the largest chain of hotels for business trips, but due to the last few stays being disappointing I decided to try another hotel. This proved to be a good choice. I booked a superior room with dinner, bed and breakfast, which was priced at the same level I would normally pay at the... More 

Was this review helpful? Yes 1
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear PAL_24 I am delighted to read that you enjoed your stay and that you found the suite to be very comfortable. I will pass your comments regarding the staff to them personally. We are always striving to exceed our guests expectations, therefore it is a delight to read comments such as yours. Please check our website for our latest... More 

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 10, 2014

Spent 2 nights on DBB offer. Room tastefully decorated, very clean and quiet even though facing main road. Bathroom works but needs updating. Food excellent and staff very attentive especially in the restaurant. A great place to stay in a beautiful rural village.

Was this review helpful? Yes 1
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Blajk Thank you for posting your recent review. I am very pleased that you enjoyed your stay and found the service attentive. I would just like to inform you that we are presently updating a number of bathrooms to a superior standard. kind regards More 

Yorkshire - England
Top Contributor
127 reviews 127 reviews
59 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed November 5, 2014

This is a very nice hotel situated a few miles outside of Worthing in Sussex. The room my wife and I had was excellent. Large, airy, well fitted out, comfortable and very quiet. The only downside was that you had to walk across the drive to get to the reception area and the restaurant and it was raining when we... More 

Was this review helpful? Yes 2
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Immigrant Tyke I am delighted to read that you enjoyed your recent stay with us. Please check our own website for our latest special offers the next time you visit. kind regards More 

Stroud, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2014

We booked this after finding it on Google as we needed somewhere close to Brighton after doing the London to Brighton Veteran Car Run that was quiet and with parking for the trailer as well. The Reception offered us a dinner, bed and breakfast package which was payable in advance. On arrival greetings were friendly and efficient. One downstairs room... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Andy W Thank you for taking the time to post your 5* review. We are always striving to exceed our guests expectations both with the service and the food. If is also pleasing to read that your stay was a relaxing and comfortable one - we hope to see you again soon. kind regards More 

Kettering, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed here for two nights on business. The room (in the adjacent annexe)was fine, pretty comfortable in fact, but the standard of service in the hotel itself was very hit and miss. Reception staff were very helpful but when my colleague and I tried to order pre-dinner drinks, we spent so much time in the 'bar' waiting to be noticed... More 

Was this review helpful? Yes 1
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

mrjburns Many thanks for taking the time to write you review. I would like to assure you that we do take our guests comments seriously and I will bring your review to the attention of our Restaurant manager. kind regards More 

Walsall, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 1, 2014

Booked a four night stay here in a superior room which had a four poster bed and a jacuzzi bath in the room as well as a seperate shower , well worth the extra. We dined in the restaurant for one night and found the buffet carvery to be very good with a good choice of starters that you served... More 

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Craigm 1960 Thank you for posting your positive review. We always appreciate receiving feedback as it helps in our efforts to exceed our guests expectations. We hope you stay with us again in the future. kind regards More 

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Additional Information about BEST WESTERN Old Tollgate Hotel

Address: The Street, Bramber BN44 3WE, England
Phone Number:
Location: United Kingdom > England > West Sussex > Bramber
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Old Tollgate Hotel 3*
Number of rooms: 38
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Also Known As:
Best Western Bramber
Bramber Best Western
BEST WESTERN Old Tollgate Hotel Bramber, West Sussex

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