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BEST WESTERN Old Tollgate Hotel

Certificate of Excellence
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The Street, Bramber BN44 3WE, England
Best prices for: 1 room 1 guest
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BEST WESTERN Old Tollgate Hotel
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BEST WESTERN Old Tollgate Hotel
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297 reviews from our community

Traveler rating
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    30
    11
    6
See reviews for
51
160
5
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hove
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third stay here, we normally book a Friday night with room, dinner and breakfast which works out at great value when you break it down, but this time we had an offer of a free room from another promotion so decided to use it for a night at the Tollgate. We booked dinner separately and they had... More 

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear sasimmo64 We always appreciate it when our guests take the time to wirte a 5* review - thank you. I am delighted that your stay was an enjoyable one. Please check our own website for best available rates and our latest special offers or call direct on 01903 879494. kind regards More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautifully kept both outside and inside. We went for a short stay to see my brother in Brighton and wished we'd had more time to spend in the hotel itself. Our hotel room was nicely decorated, had a heated bathroom floor and very comfortable bed. In the morning we had a fantastic cooked breakfast (fruit and other... More 

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Alisonrp Thank you for choosing to stay with us and posting your 5* review. We hope to see you back again soon when you are able to spend more time in the hotel. Please check our website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

Uk
Top Contributor
239 reviews 239 reviews
82 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked for dinner, bed and breakfast in a superior room at this hotel in the village of Bramber. We were warmly welcomed and shown to our room in the Sunnycroft building. The ground floor room was small but perfectly formed, very cosy and comfortable. The carvery dinner was plentiful and there was quite a lot for non-meat eaters. Breakfast... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear lakegirl48 Thank you for taking the time to review our Hotel, It is always encouraging to read reviews such as yours. We are very happy to hear you enjoyed your stay and its lovely location. We hope to see you again soon so we can provide you with an excellent experience again. kind regards More 

Harrow on the Hill
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a pleasant surprise. We booked mid morning on Saturday and arrived Saturday evening. From the minute we arrived until we checked out on Sunday morning the stay was perfect. All members of staff was helpful and cheerful, the room was clean and comfortable, the food was more than adequate (we ate from the carvery) all in all great value... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear N1JMO Thank you for choosing to stay with us and I am delighted to read that you enjoyed your stay. We do strve to exceed our guests expectations, therefore it is great to read your 'perfect' review. I shall pass your comments to all staff concerned. kind regards More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although there were loads of diners , we were very quickly shown to our table . The choice of starters were amazing !!! The carvery was really good and to have it carried to your table for you is just the best !! The desserts were also lovely and the choice was fab !! We decided to have coffee after... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Thank you for taking the time to post you review. I shall pass your comments to both the Restaurant staff and chefs. We hope to see you again the next time you are in the area. kind regards More 

London
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Been staying at The Old Tollgate on and off for over thirty years. Still love the place and the atmosphere. Staff were friendly and helpful as usual. The Breakfast was Excellent! Evening meal starters lovely dessert lovely.Sadly the main course was not up to its usual standard! Had the Junior Suite and missed not having the T.V in the bedroom!

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Kim W I am very pleased to read that you enjoyed your stay here yet again, I shall pass your comments to all staff concerned. The second television is now back in this room. kind regards More 

Witham, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Looking for somewhere to stay local to Arundel & Amberly Castles the Tollgate was ideal. The room was clean and tidy with a nice big bed and spacious bathroom. We found ourselves in the Westgate side of the Hotel which is opposite the main building. The main building itself was fine with a large dining area and small lounge. The... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Stephen C It is pleasing to read that you enjoyed your recent stay with us. Please check our own website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

When we arrived at reception there were 3 members of staff - after standing there and being ignored we had to ask if we could be shown to our table of 6. The service was haphazard/ had to chase for drinks etc. the food is always excellent here but the day was let down by staff - (1 of which... More 

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Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear Allsuea5star I am disappointed to read that you did not enjoy your dining experience in our restaurant. I have passed your comments to the Restaurant Manager and to all staff concerned. I would like to assure you that this is most certailnly not our usual standard. We hope that you return and please check our website for our latest... More 

Wallsend,England.
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My colleague and I stayed at this hotel for three evenings recently and overall enjoyed the experience, The hotel is located in the small village of Bramber which is 4.5 mile to the west of Shoreham by the sea. The hotel sits opposite the remains of Bramber castle built around 1070 and next to that is the oldest post conquest... More 

Was this review helpful? Yes
Maggie P, General Manager at BEST WESTERN Old Tollgate Hotel, responded to this review

Dear GeordieRed Thank you for posting your review, I am delighted to read that you enjoyed your recent stay with us and we hope you come back again soon. Please check our website for our latest special offers or call the hotel direct on 01903 879494. kind regards More 

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