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The Saracens Head Hotel

219 Watling Street West, Towcester NN12 6BX, England
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The Saracens Head Hotel
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The Saracens Head Hotel
The Saracens Head Hotel
The Saracens Head Hotel
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163 reviews from our community

Traveler rating
    51
    54
    28
    16
    14
See reviews for
19
62
1
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (61)
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    (38)
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Towcester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Sunday roast and desserts were nice enough but the service was awful. Totally ignored by staff, dishes weren't taken away between courses and any concerns raised were greeted with a 'do I look as if I care ' attitude, no apologies given for poor service. Staff didn't seem to know what customer service meant. Sorry, not going to be on... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Whiles2014 Thank you for your recent review of the Saracens Head Hotel. I am sorry that you found the service you received to be below standard. I did speak to one of your guests who passed his comments to me whilst leaving the restaurant and apologised for the shortfalls that you encountered. He did state the he was pleased... More 

Brentwood, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Having spent the day at Silverstone, we arrived at the hotel, a little tired and hungry, and were warmly welcomed by the member of staff on duty. The car parking facilities were ample and felt secure. We stayed in room 16: comfortable bed, decent linen and the usual amenities you'd expect. The shower/bath was hot and of a good size.... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Thank you for your five star review of the Saracens. It is pleasing to know that you thought our team are friendly and attentive. Your comments and feed back are appreciated by all of the staff and management. Please use us again if your are in the area. More 

Leigh-on Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this when we went to silverstone for day experience. Excellent setting. we were given a choice of rooms...choose room 1! Lovely comfortable bed, spacious room. Clean,cannot complain.lovely old building. Pub separated from rooms so no disturbance.food in pub smelt and tasted good. Reasonable price.breakfast included.will definitely recommend it.

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Thank you for your five star review of our Hotel. It is delightful to read your glowing comments, report and review of your recent stay. Comments such as clean rooms are music to our ears. We look forward to welcoming you again on your next stay. More 

Kingston-upon-Hull, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed just one night and although close to the main road we had a room looking onto the car park so it was quiet. The room was large although we did book a superior room, not sure what the differences are in rooms. The bath was tiny and the heated towel rail was placed too close to the toilet... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Anne Marie J Thank you for your positive review of the Saracens Head Hotel. It pleases us to know that you would recommend us and use this Hotel again. Comments such us welcoming, friendly & lovely are much appreciated. In answer to your queries the superior rooms are slightly bigger and have sofas. The hoovering of the restaurant is... More 

Wythall, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at the Saracens Hotel and found it very welcoming. The room was a good size with nice furnishings and was spotlessly clean. And we liked the oak beams on the ceiling as well. All the staff were very helpful through our stay - the restaurant staff at night and the following morning at breakfast couldn't be... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Rob W Thank you for your five star review of your stay with us. It delights us to know how much you enjoyed the Saracens Head Hotel. We are pleased that you loved the character of our historic hotel and the friendliness of the team. Please call upon us again when you are passing. Regards David Ruck General Manager. More 

Burton on Trent
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our daughter lives in Towcester so we use the Saracens Head regularly when we come down to see her. On this occasion we had booked 15 rooms for two nights so that family coming down for her wedding would have somewhere local to stay. We were offered a very favourable rate some 6 months before the event and over the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Playdays I sincerely thank you for your superb review of your stay last week at the Saracens Head Hotel. Sam is always very attentive to guests as is Amber on breakfast. The housekeeping staff will also be pleased to hear that your rooms were spotless. We look forward to you calling again and appreciate your fantastic comments and feed... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I have never eaten in a worse meal. A friend and I decided to go to the Saracens for something to eat this evening and I can safely say that we won't be doing that again. Service was terrible to none existant. We ordered a rump steak and a sirloin surf and turf, and got a cold bit of shoe... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear dc-vv Please can you call David Ruck-General Manager on 01327 350414 as I wish to speak to you as a matter of urgence regarding your dining experience at the Saracens Head. More 

Darfield
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Weekend away with my wife on one of their great value deals. Location grear though car park was difficult to get to because of road works. Rooms really good, staff very friendly and helpful and food and beer excellent. couldn't have asked for more even at their full price which is no unreasonable. Well done Saracens Head

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Steve Thank you for your fantastic comments regarding your weekend stay at the Saracens. We are enthused about your review. We can see that you love the Old English brand and everything we do for our loyal patrons. More 

Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My girlfriend and found ourselves in Towcester and in need of a room for the night. A quick search on booking.com found the last available room at The Saracens Head at a very good price. Check in was a little unusual as they were having issues with their credit card machine. The receptionist was on the phone to the engineer... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Paul S Thank you for your recent review of the Saracens Head Hotel. We are pleased that you would like to visit us again and thank you for your concerns regarding breakfast service. Regards David Ruck General Manager More 

Llanelli, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked through Booking.com and I must say that I have only booked with them once before, so I was a bit apprehensive! I needn't have been as the Hotel was lovely and part of the Old English Inn group, our room was delightful, the bed was really comfortable and freeview tv, plenty of tea, coffee and hot chocolate. We... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at The Saracens Head Hotel, responded to this review

Dear Amanda Thank you for your 10/10 rating. I look forward to seeing you again. Regards David Ruck General Manager More 

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