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Ibis Wellingborough

Enstone Court, Wellingborough NN8 2DR, England
Hotel amenities
Ibis Wellingborough
Best prices for: 1 room 1 guest
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Ranked #2 of 4 Hotels in Wellingborough
A recent review
5 of 5 stars reviewed 3 weeks ago
barlydd Gerrards Cross, United Kingdom
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216 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Water, United Kingdom
Top Contributor
143 reviews 143 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was twin when order specified double. Threshold to bathroom too deep - difficult to get a wheel-chair over it. Bathroom wash basin revolting - badly cracked, and with grime/fungus around plughole. Taps confusing (turn in different directions). Toilet paper poor quality - incomplete perforations. Beds too close to desk, difficult to turn wheel-chair between the two. Fiddly soap containers.... More 

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Sir, I am really sorry to hear that your stay at Ibis Wellingborough last summer wasn’t up to expectations. I treat all feedback with the utmost seriousness and I am currently investigating your points of concern, but I am happy to confirm that many of them have been addressed already since last August. Once again, thank you for taking... More 

UK
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was adequate. Shower head didn't fit the holder so ended up with water all over floor. Right opposite McDonald's and a pub (the Priory) The breakfast was dire and so over priced they should be ashamed! Buffet style (all you can eat, but why would you?) Watery scrambled eggs, soggy what we think was omelettes, Sweaty bacon and sausages,... More 

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Sir, Thank you for taking the time to write a review about your recent visit to Ibis Wellingborough. Please accept my apologies regarding your breakfast experience. Breakfast opening times are from 6.30am to 12pm on the weekends, however, please let me assure you the food is cooked during the breakfast times. Unfortunately, the products offered and the prices are... More 

Wesham, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed one night, checked in & settled in to room noticed TV remote wouldn't work so called reception to ask for a replacement and was told "we don't offer room service can you come to reception and we will give you a replacement" ! I explained frustratedly it's not room service its maintenance if something doesn't work ! Still customer... More 

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IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Sir, I am sorry that on this occasion that you were disappointed with your stay, please let me assure you this is not our standard service. I treat all feedback with the utmost seriousness and I am currently investigating this matter. I hope that you will give us the opportunity to welcome you back to the ibis Wellingborough and... More 

Willenhall, England, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cant really complain about anything. This is a good budget hotel. The rooms were a decent size, pleasant, clean and have tea / coffee making facilities. Adjacent to the hotel is a 24 Hr McDonalds for those who wish to indulge as well as The Priory pub where they also serve food. The hotel has a small bar if you... More 

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IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Alan, I would like to thank you for your review. We are all glad to see that you enjoyed your stay with us at Wellingborough, and we really appreciate your comments regards the rooms and the Breakfast service and product offered. Once again, thank you for your feedback and we look forward to welcoming you back. Best Regards, Cristina... More 

York, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2015

I stayed here as I was working in nearby Wollaston and wanted a hotel that was good value and close to the main road - I hate finding my way down country roads/residential area's/cities with only a sat nav for support. It is definitely one of the best budget hotels that I have stayed in while working away. Good size... More 

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Thank you for taking the time to write a review about your recent visit. We are all very happy to see that you enjoyed your stay with us at Wellingborough. We have also noted your comments about the doors, which we will be addressing; all feedback is helpful to always improve the quality of service and products we offer. We... More 

Yeovil, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

Stayed here for two nights in early April. Rooms were a good size and very clean, pretty much what you would expect from this type of travellers hotel. We found the pillows to be much too firm and likewise the mattresses, my wife thought the beds were awful and didn't sleep at all well however this is all quite subjective.... More 

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Philip, Thank you for taking the time to share your experience after your recent visit to Ibis Wellingborough. I am glad to see that you enjoyed your stay and that the hotel met your expectations. Once again, thank you for your feedback and we look forward to welcoming you back. Best Regards, Cristina Serrano More 

Mablethorpe, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 13, 2015

Booked in for one night on 6/4/15 wanted somewhere close to Northampton with free parking. Went through Hotels.com, booking less than a week in advance & so only paid £35 just for room. On arrival asked for room on first floor facing car park, this was because other reviewers said pets are allowed in ground floor rooms & car park... More 

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear Sir, Thank you very much for your kind review. It is much appreciated and I can assure you that all the team will be delighted to read your comments. We look forward to welcoming you back again very soon. Kind regards, Cristina Serrano More 

Leven, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

Recently stayed here on a trip to Santa Pod raceway. Good value rooms. Clean and reasonable equipped. Rooms do look like a little worn, (not sure of age of hotel). Very friendly helpful staff. Convenient bar and breakfast area. Convenient McDonald's and brewers fayre style eatery adjacent to hotel as well.

Was this review helpful? Yes
IbisWellingboroughGM, General Manager at Ibis Wellingborough, responded to this review

Dear David, Thank you for taking the time to write a review after your stay with us at Wellingborough. I am happy to see that you had a good stay and found the room clean and the staff helpful. We look forward to welcoming you back again in your next visit to Santa Pod. Best regards, Cristina Serrano More 

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