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BEST WESTERN PREMIER Yew Lodge Hotel

Certificate of Excellence
33 Packington Hill | Derby, Kegworth DE74 2DF, England
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1 room 1 adult
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BEST WESTERN PREMIER Yew Lodge Hotel
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1,061 Reviews from our TripAdvisor Community

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Haworth, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent reception staff check in quick and easy. Arrived yo stay overnight and park while away abroad. Not a problem transfer quick and easy. While we were there we arrived early enough to use the pool and spa which was included a real bonus. Left too early for breakfast but had a meal at the attached restaurant which I will... More 

Helpful?
Thank Bev0508
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

The staff are rude, unhelpful and unprofessional. The food in the restaurant is dire (when it finally arrives)! The cleanliness left a lot to be desired, particularly the toilets. This is without a doubt the worst hotel I've ever stayed in.

Helpful?
Thank laura s
Birtley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed Sunday night at short notice got a good deal. Rooms where great, close to airport but you Can not hear aircraft. Great breakfast plenty of choice great service. Special mention must be said for the night porters who went the extra step for us with food after service two great guys. One downside thought alcoholic drinks where a tad... More 

Helpful?
Thank gaz5374
Leicester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights (30/31st Jan) and it was the best hotel we have ever stayed in in this country. The staff were so friendly and couldn't do enough for you. Everything was clean and smart and the food was out of this world. Like Arnie - we will be back!!

Helpful?
Thank Ann K
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear Ann, Thank you very much for such a wonderful review. I'm so pleased that you enjoyed your stay with us. I will be sure to pass your comments to all of our teams here at the Best Western Premier Yew Lodge Hotel and I look forward to welcoming you back should you visit the area again. Kindest Regards Yvonne... More 

Stoke-on-Trent, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a beautiful hotel! Everything about this hotel was just fantastic! From reception to housekeeping, the spa, the restaurant this place is brilliant. We had a beautiful room that was spotless, very comfortable and with everything and more that we needed. Nothing was too much trouble. We had a 2 night stay and used the restaurant which was very classy,... More 

Helpful?
2 Thank Elaine W
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear Elaine, Thank you so much for taking the time out to write us such a wonderful review. I will ensure all your feedback in cascaded to all our teams here at the hotel to ensure we keep up the brilliant service that you mentioned. I'm glad to hear that your stay was enjoyable and relaxing as this is exactly... More 

Nottinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spa facilities are small but adequate. Good value for money. Rooms were warm and comfortable. Marco restaurant was good but noisy. Staff very friendly. We had been looking forward to a relaxing Spa weekend and although we enjoyed our time as a group, we were one of a number of people who had complained about a large group of young... More 

Helpful?
2 Thank 833helensp
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear Helen, Thank you for writing us a lovely review. I'm so pleased you found the bedrooms comfortable and enjoyed the offerings of the spa area. I will be sure to pass on to all the staff members your comments regarding friendly service during your stay with us. I'm disappointed to hear your feedback regarding children running around the hotel.... More 

Grtr. Manchester
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a lovely hotel , nice decor and furnishings. Very good reception area and excellent staff. The rooms were spacious and with very comfortable beds and nice bathrooms.......spotlessly clean !! All staff were very pleasant and helpful at all times. Breakfasts were very good ......usual Best Western standards . The only slight disappointment was the restaurant but you can't... More 

Helpful?
Thank BrummiePaul
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear BrumminePaul, Thank you for your pleasant review. I'm so glad that you enjoyed your stay here at the hotel. You mention the service of all the staff was to a high standard. I will most definitely ensure these comments are passed on to all the relevant team members. I hope to welcome you back to the hotel should you... More 

Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the planning with the lovely Clare through to our wedding day, this was a perfect experience. My bridesmaids, pageboy and I stayed the afternoon before and had afternoon tea, delicious !! The actual day went like clockwork, many thanks to our awesome MC and his team, truly fantastic. The food for both the daytime and evening buffets was delicious... More 

Helpful?
1 Thank Pamela B
GMYewLodge, Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear Mr and Mrs Hammond Thank you for your kind review and we are delighted that you and your whole family had an amazing day. We are really pleased you enjoyed the food from the buffets to the afternoon tea with your family. Clare and Mark really enjoyed looking after you all and if we can help you with anything... More 

York, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at hotel for an overnight stay before next day flight .Staff on reception were efficient and friendly .The room was very good well worth the money,how ever alas that can not be said for the food ,how on earth Marco would want to put his name on serving up such disgusting food it was appalling he is not doing... More 

Helpful?
1 Thank reecebyron91
GMYewLodge, Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear reecebyron91 Thank you for taking the time to write a review of our hotel and I am delighted to hear that you found the reception welcome friendly and efficient and the room value for money. I'm sorry to hear that you didn't like the Restaurant meal, without knowing when you ate and what you ate I cannot comment specifically... More 

Coventry, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked in on a Wowcher deal, which included room, breakfast & 2 course Marco Pierre White meal at the hotel. When we arrived we were apprehensive as some of the reviews were very harsh & to be far the outside of the Hotel is very concrete and angled. Once you hit reception what a charmer. Lovely decor &... More 

Helpful?
Thank Sally_B54
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review

Dear Sally, Thank you very much for your all your positive feedback! I will ensure this is cascaded back to all the team members that you have mentioned. I'm delighted to hear that every aspect of your stay was enjoyable and met your expectations. I look forward to welcoming you back to the hotel very soon. Kindest Regards Yvonne Hyde... More 

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