I had forgotten about the fact that this is one of the only hotels in the area which charges you for car parking for the privelige of bringing your business to the hotel. The hotel is a mediocre place which is simply convenienty placed near the M1 for meetings, but most visitors will have to park there, and once in... more

Can only say excellent, we left our car at this hotel whilst we went on holiday, the airport transfers were excellent, the staff are the nicest people i have come across for a long time, nothing was too much trouble, our children were made very welcome. We managed to get a 3 course meal for £12 as we booked through... more

We went for an overnight stay with friends to just relax and unwind. On arrival, ample parking was available, even thoguh this being a park and fly hotel for the airport. Check in was excellent, the receptionist was friendly and helpful. As both couples were gold/diamond members, we both got room upgrades, and a complientary bottle of wine + chocolates... more

I booked here purely as an Honours member and of course on the premise of a nice, clean and comfortable room. After travelling 200 miles and spending some of the day at nearby Twycross Zoo, thoughts of being able to relax and unwind with a friend and 3 year old niece was something that I looked forward to. RECEPTION- On... more

We booked a family rom with car parking for 7 days for ourselves and my daughter ahead of a holiday flying from East Mids. Check in was excellent, the receptionist was friendly and helpful. The room was a good size and clean with a double bed and sofa bed. Both were fine, comfort-wise, although the room was too hot even... more

We booked into the Hilton as we are Hilton Honours members and have stayed at this hotel as a couple approx 4 years ago and had no problems. We stayed the night before we took a flight from East Midlands Airport and took advantage of the stay one night and get 8 nights free parking. We booked a family room... more

stayed at this hotel and had jewellery disappear from room .Informed both the hotel and hilton hotels -neither has responded . Be warned your possessions aren't safe even when hidden and the hilton doesn' t want to know ! more

I don't understand the rates being quoted here, because for a double room we were charged £46 for one night; we turned down the Thistle as they were asking £85, even though we found a figure of £65 on a website previously in the day, but couldn't get internet access later when we decided where we wanted to go. We... more

Stay was OK. Rooms pleasant. I didn't understand charging for parking when I was staying overnight. I had booked a deluxe room but none of the extras were in the room but were supplied after I requested them. Ate dinner in the dining room. Service was excellent but the food was poor and very expensive. I also booked a package... more