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Hilton East Midlands Airport

4.0 of 5 Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
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Hilton East Midlands Airport
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Hilton East Midlands Airport
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882 reviews from our community

Traveler rating
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    73
    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Used the Hilton for the night before a flight from EMA. Easy to find and then barriers to let you in. Told at check in that I had to pay for parking for the night!! Not happy. Room basic and clean, nice bathroom with all the usual items. Night comfy bed. But the walls were so thin that the snoring... More 

Review collected in partnership with Hilton Hotels & Resorts

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Wales, United Kingdom
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having taken a considerable amount of time to locate the hotel (sat nav failure!), on arrival at check-in, I was rather irate. Not the fault of the hotel in any shape or form. But, on mentioning my frustration to the receptionist, I was offered a complimentary drink! Amazing customer care. The room was clean and tidy, comfortable bed and a... More 

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harrogate england
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed here for 1 night in feb big car park check in very quick room was clean and quiet with a big bath not a very extensive resturant menu ok but nothing special would stay again if flying from east mids airport only 10 mins by courtesy bus

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managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for reviewing our hotel on TA and for mentioning our facilities. We're happy that your expectations were met and you will stay again. Look forward to welcoming you back Kind regards More 

Lincoln, United Kingdom
Top Contributor
109 reviews 109 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent booking system for over night stay and parking. Good reception. Room quiet which we asked for, clean and fine for our over night stay with tea and coffee making facilities. Well priced evenging meal of good quality. Very good transfer to airport and on return. Would use this hotel again.

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managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for reviewing our hotel on TA and for giving us your vote of confidence. We're delighted to have been able to meet your expectations and create the perfect platform for your holiday. Thank you for choosing to stay with us and look forward to welcoming you back again. Kind regards More 

Nottingham, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I initially booked just one night as part of the Stay & Play package which offers access to 3 theme parks/discovery centres plus breakfast in the price. The first thing I would say is DON'T use sat nav to get to the hotel as it sends you to the wrong point and you end up doing a lap of the... More 

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managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, We're delighted that you've given us such a beautiful review on TA and a 5 star rating as well; thank you so much for that and believe me this is sincerely appreciated. We have started this new package in liaison with the Leicestershire Tourist Board and we're grateful for the feedback on the outings and also the experience... More 

Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Spa was dirty. Very small changing rooms and swimming pool. No one was very interested in speaking to us or helping us. Staff not very friendly. Wouldn't use the spa facilities again. Afternoon tea was lovely. Tea sandwiches and cakes were perfect. Bar staff service was ok.

Was this review helpful? Yes
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback; this is sincerely appreciated as it allows us to introspect and improve our facilities and service to meet our guests expectations. Please accept our apologies that your Spa day wasn't the very best experience that we pride ourselves in delivering and your comments about the quality of... More 

Senior Contributor
45 reviews 45 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

good rate for stay and parking while on a trip. Reception staff were both efficient and friendly, no problem booking free transfer to airport, comfortable vehicle. Bed was small, a queen size, but room was good. They charge for wi fi.

Was this review helpful? Yes
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for reviewing our hotel on TA; we're happy you found our park and fly experience hassle free and comfortable. Thank you for mentioning the friendliness and efficiency of our reception staff; this is sincerely appreciated as these are some of our valued qualities that we aspire towards. With the wifi, while this facility is still chargeable... More 

Wakefield, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton prior to a family visit to Berlin, leaving our car parked in the hotel car park. All arrangements and payment was easy for this stay and park package. The service of staff in all areas was brilliant. Our room was beautiful and we enjoyed the swimming pool, jacuzzi and a meal in the lounge bar... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you very much for reviewing our hotel on TA and for giving us a 5 star rating. We're absolutely delighted that you had a great time here; a perfect platform for the start of your holiday. Thank you for mentioning the facilities and also for your recommendation; this is sincerely appreciated. Look forward to welcoming you back... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend surprised me with a room at the Hilton for Valentine's night. We stayed on the third floor in a deluxe room, which was very nice. Lovely clean, spacious and comfortable room. Room compromised tea and coffee, complimentary wine, bottled water, sweets and nuts, safe, television, hairdryer, ironing board and iron. Staff were very friendly, extremely helpful and courteous.... More 

Was this review helpful? Yes
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you so much for posting your feedback on TA. We're absolutely delighted to have been able to make this special occasion extra special for you and your boyfriend. Thank you for mentioning the staff and also the buffet breakfast; we're extremely pleased that you had a great time. Look forward to welcoming you back again. Kind regards More 

wakefield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

stayed at this hotel for the airport and what a find for the price the room was spotless and the bed the best i have been in very comfy and the pool area fantastico can not rate this hotel high enough do not think twice if you want to stay at the hotel i have stayed all over england in... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you very much for posting your review on TA and for giving us a 5 star rating. Your beautiful feedback has been very well received by all our colleagues and we're absolutely over the moon with your high praise. Thank you again for choosing to stay with us and for recommending us in such a fabulous way.... More 

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Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington

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