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Hilton East Midlands Airport

4.0 of 5 Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
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Hilton East Midlands Airport
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Hilton East Midlands Airport
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817 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eastbourne, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I simply could not fault my last visit to this hotel. I had stayed previously and was unhappy with the service I received. I reviewed it here (see below). On viewing my candid review one of the management team contacted me immediately. This alone was appreciated and unexpected. He not only apologised for the things that I was not happy... More

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LONDON
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

As nice as the hotel was, as a solo traveler, it very important to me, to have good internet connection. It was terrible and made for a not so good weekend. Even the free internet connection in the lobby was extremely poor, which begs the question, how much better could it have been if I had paid to have it... More

Review collected in partnership with Hilton Hotels & Resorts

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Rotherham, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

booked online due to going on a weekend break from east midlands airport check in staff lovely however when arriving to our allocated room was VERY DISAPPOINTED especially for a Hilton. room very dated and old fashioned Hotel needs a total refurbishment and bringing up to date we had a table reservation in the pavilion restaurant for the evening also... More

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managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for giving us your feedback; this is sincerely appreciated as it gives us an account of our guests experience and helps us align our service to meet and exceed our guests expectations. At the outset please accept my apologies that you were disappointed with the dinner service and also the condition of the guest rooms; at... More

Senior Contributor
42 reviews 42 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a 2 day meeting. Meeting rooms were of good standard & lunch was good as well. As a member there are things u should get. This was not the case. Unsure if this is because it was a group booking. Hotel was very clean & tidy

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Newcastle, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

I had to pay Parking Charges, Internet charges as there was no reception on my Dongle and I found a £1.00 donation on my invoice that I had not agreed to. Long wait at Check out. The Hotel has competitors in the area of a similar standard that are 25% cheaper

Review collected in partnership with Hilton Hotels & Resorts

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Rotherham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton over the past couple of years had gone down in the restaurant (only the restaurant) but this has been changed and the food is absolutely excellent both value and quality of the food and service - I would definately recomment the Hilton

Review collected in partnership with Hilton Hotels & Resorts

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Oxford, United Kingdom
Top Contributor
67 reviews 67 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here whilst on a business trip. Good parking and the hotel itself is OK. It has a reasonable Gym as well. Exec members note that there is no Exec Lounge. It is a bit isolated though, so if you want to travel anywhere, go and find a restaurant for example for dinner - you'll need a car. Having said... More

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1 review
3 of 5 stars Reviewed 1 week ago

Just payed £94 for a double room including breakfast which can not be described as cheap. I was outraged at being asked for an additional £5 to park my car. In addition, bought two glasses of wine and was charged a wacking £19.80. On principle wont stay here again

Review collected in partnership with Hilton Hotels & Resorts

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Castleford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great overnight stay with great facilities. Great deal on park and fly. Hilton bus takes you to the airport and picks you up on arrival home. Takes the stress out of driving to the airport and parking

Review collected in partnership with Hilton Hotels & Resorts

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managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for posting your review on TA and for giving us a 5 star rating. We're delighted that you enjoyed your holiday and we look forward to welcome you back again. kind regards More

Lincoln, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleasant welcome from the reception team, very helpful and efficient check in. Rooms similar to other Hilton hotels in terms of decor and size, and clean. Quiet night considering proximity to the M1. Good bar service. Good location obviously for the airport but also the Notts/Derby area.

Was this review helpful? Yes
managerEMA, Front Office Manager at Hilton East Midlands Airport, responded to this review

Dear Guest, Thank you for posting your review on TA and for giving us such a lovely review. We're delighted that you enjoyed your stay and we look forward to welcoming you back again. kind regards More

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Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Castle Donington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom

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