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All 8 Castle Donington hotels

Thistle East Midlands Airport

4.0 of 5 Hotel   |   East Midlands International Airport, Castle Donington DE74 2SH, England
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Thistle East Midlands Airport
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A recent review
4 of 5 stars reviewed 3 days ago
Potts13 Leeds, United Kingdom
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413 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Leeds, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel before going on holiday. Very surprised to find it such a lovely hotel. Check in very efficient, staff friendly and very nice room. We had steak in the hotel bar which was excellent and enjoyed the relaxed setting. Convenient to walk to the airport and this is the nearest hotel. Already booked to stay again when... More

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Barnsley, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed the night before an early morning next day flight, with parking included. We did not visit the bar or restaurant, as we brought our own picnic, with wine. The room was clean and fine for our needs. The bed was a little too firm and the duvet and pillows not too comfortable, as synthetic filling, but I did get... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest, thank you for your post on Trip Advisor. Your comments are very valuable to us as we work hard in our aim to exceed the expectations of all of our guests. I do hope we will have the opportunity to welcome you back to our hotel, sometime in the near future. Regards Richard Parker General Manager. More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night with my husband who was on business. I arrived at hotel first, the receptionist Hana was the most unfriendliest, almost ignorant receptionist I have ever had the pleasure to meet! Obviously needs training in customer service! A smile is not so difficult surely! Rooms are dated, double bed with extremely uncomfortable pillows. Service in restaurant... More

Was this review helpful? Yes 4
Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest, thank you for your feedback concerning your recent stay. I was very sorry to learn of the poor welcome and delay in food & beverage service you encountered. Please be assured we have dealt with your concerns immediately to ensure our usually very high standards of service delivery are met by all of our guests consistently. I do... More

Leeds, UK
Top Contributor
81 reviews 81 reviews
46 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night before an early morning flight and parked for 3 days. On the plus side the hotel is 5- 10 minutes’ walk from the airport and car parking was smooth and convenient. Staff throughout were polite and helpful. We ate in the hotel restaurant where we were greeted by a list of things not available which was... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor and I was sorry to learn that a few menu items were not available over the meal period you ate - although this is a rare occurrence, I fully appreciate it is not a positive reflection of our usual high standard of service. Since your post we have brought forward... More

lincoln
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been to the Thistle Hotel many times, stayed one night before our flight the next day, enjoyed the bar meal, always have a great steak and the breakfast was the best ever, the breakfast service was first class. However...... we would have liked to have another stay in June, just one night with 15 nights parking, to find... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest, thank you for your feedback and I am sorry to learn you were unable to book your accommodation due the high demand in the local area. Hope to see you return soon. Regards Richard Parker General Manager. More

Sunderland, United Kingdom
Top Contributor
72 reviews 72 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here before as part of a National Holidays excursion and following another National Holidays trip ended up here again. Thankfully it's still as good as the last time I was here! The location is a bit remote but then again if you're flying from the airport it's perfect (it is after all an airport hotel). Greeted by warm... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest, welcome back and thank you for your lovely post on Trip Advisor. Hope to see you again very soon. Regards Richard Parker General Manager More

Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With my RyanAir flight leaving at 'sparrows ...' I booked into this hotel. Spent a pleasant hour or so in the pool, sauna, steam room and off to bed at 9 pm. Nice room, but the floorboards outside my room creaked everytime other guests passed. Didn't hear planes, but thereagain EMA is not that busy compared with others. Disappointed I... More

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Stamford
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night before leaving on holiday on a "Holiday extras" stay and park deal. This was incredible value for a weeks parking plus dinner and overnight stay at about £75. The hotel is walking distance to the terminal, so it was ideal. Hotel itself was fine, due for a refurb perhaps, but rooms clean, quiet, and comfortable. Food... More

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Torquay, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at East Midlands on several occasions, both for business and leisure. This occassion was a leisure visit with my partner and son. As usual we were well looked after by the very friendly staff in all areas. During our stay we visited the Tamworth Snow Dome which is only 40 minutes drive down the road, it was... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest, thanks for your second great posting and we are really glad you delivered another great stay. We have a growing number of guests who use the Snow Dome as it is indeed very close to the hotel. Hope to see you soon. Regards Richard Parker, General Manager More

Mirfield, West Yorks
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not the best hotel I have stopped at but certainly not the worst, staff very friendly, bar and food expensive, rooms clean but very retro (as in old fixtures and fittings). Ideal for early morning flight with it being walking distance from the terminal which is why we stopped there.

Was this review helpful? Yes
Richard P, General Manager at Thistle East Midlands Airport, responded to this review

Dear Guest thanks you for your post on Trip Advisor and we are glad you found our location very handy for your pre-flight needs. We will take on board your comments about our menu pricing and give this careful consideration although we do regularly check competitor pricing. Hope to see you back soon. Regards Richard. More

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Additional Information about Thistle East Midlands Airport

Also Known As:
Thistle East Midlands Airport Hotel
Thistle East Midlands Airport Hotel Castle Donington
Hotel Thistle East Midlands Airport
Thistle East Midlands Airport Castle Donington, United Kingdom
Address: East Midlands International Airport, Castle Donington DE74 2SH, England
Location: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Family Hotel in Castle Donington
#5 Romantic Hotel in Castle Donington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle East Midlands Airport 4*
Official Description (provided by the hotel):
It is good to know we're the only Hotel on the Airport perimeter but sleep easy as we are set back from the runway! With 164 bedrooms including standard, executive and plenty of family rooms, all of which have air conditioning. There's fast & free Wi-Fi with plenty of secure onsite parking.A choice of relaxing dining options round the clock. Relax in our Otium Leisure Club.We are the closet 4 star hotel to Donington Park, near Alton Towers and accessible to Derby, Nottingham and Leicester with great Motorway and Rail access to all points of the UK. ... more   less 
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