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Holiday Inn Express East Midlands Airport

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Hunter Road, Castle Donington DE74 2TQ, England
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Holiday Inn Express East Midlands Airport
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Holiday Inn Express East Midlands Airport
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincolnshire
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night, prior to flying out to Portugal on an early flight, having booked two double rooms, one of which included 8 nights parking. The staff here are some of the most professional, helpful and friendly staff that I have ever come across. On arrival we were greeted very warmly. Our room was well equipped and... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great service, great staff, one moan I have was about cold food, this was soon sorted. Rooms clean and tidy. Has an excellent package fo early morning flights that include a taxi to and from the airport

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear Ian P, Thank you so much for taking the time to write a review on your recent stay with us at the Holiday Inn Express East Midlands Airport. I'm so happy to hear that you enjoyed your stay and that the service and staff were both great. I'm also glad to hear that our park, stay and go package... More 

1 review
2 of 5 stars Reviewed 1 week ago

We wanted to park for a week and stay 1 night on our return at the Holiday Inn. When we arrived back at East Midlands Airport we had to drive from Jet Parks Plus to the hotel because there was no shuttle service. We were charged £4 for parking the night at the hotel! Quite a shame because the room... More 

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear Noel G, Thank you for taking the time to write a review on your recent stay with us. I'm very disappointed to see that you gave us a 2 star rating. As you booked through a third party travel agent, I would have thought that they would have provided you with a detailed itinerary of your parking package. Driving... More 

Grantham UK
Level Contributor
106 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Located very close to the airport, this hotel made a convenient overnight stop before an early flight. Good standard of decor and comfort throughout. Excellent bathroom (shower but no bath) and spacious, well laid out room. As good as the benchmark at this level, Premier Inn. The Holiday Inn point of difference is an inclusive breakfast that was very enjoyable,... More 

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear Rydeb0y, Thank you for taking the time to write a review on your recent stay with us at the Holiday Inn Express East Midlands Airport. I'm very happy to hear that your room was clean and comfortable and that the staff offered a friendly service. I'm also thrilled to hear that your experience with us has added Holiday Inn... More 

Newton le Willows, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay at the Holiday Inn Express while we were going to the Download Festival round the corner. The bed was incredibly comfy (possibly more so after spending the day in a field😜) The staff were all really nice and friendly. At the end of a muddy day there were plastic bags and boot covers left out... More 

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear Ninja B, Thank you so much for taking the time to write a review on your recent stay with us at the Holiday Inn Express East Midlands Airport. I'm so happy to hear that you had a fantastic stay and that your bed was comfy. I'm also glad to hear that the staff offered a friendly service and that... More 

stoke on trent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight and flew from east midlands next day could not find fault at all staff were very pleasant and polite the room was perfect and bonus of breakfast included will def book again thanks

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear Michael S, Thank you so much for your 5 star review. I'm so happy to hear that you enjoyed your stay and that the staff offered a great service. I'm also pleased to hear that your bedroom was to your satisfaction and that you enjoyed our early start breakfast. We look forward to welcoming you back to the hotel... More 

North Yorkshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Takes all the hassle out of early morning flight , food good, don't sit around in the bar after your meal go to bed ready to get up early, hotel will give you a wake up call ,also book a taxi five pounds to airport departures , just not worth walking up and down kerbs with bags and crossing roads

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear David S, Many thanks for taking the time to write a review on your recent stay with us. I'm very happy to hear that you enjoyed your stay with us and that you managed to have a hassle free trip. I hope you had a safe trip and we look forward to welcoming you back to the hotel again... More 

United Kingdom
Level Contributor
192 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night before a flight, as most people here were doing. Typical HI Express, cheap and cheerful. Bar was ok but the food was terrible. Having a captive market seems to mean you don't need to try very hard and the prices were high considering the poor quality food.

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear jeffswork, Thank you for taking the time to write a review on your recent stay with us at the Holiday Inn Express East Midlands Airport. I'm happy to see that you gave us a 4 star rating for service and that your room was to your satisfaction. I am however, disappointed to hear that you didn't enjoy our food... More 

Sheffield
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is an ideal pre- or post- flight hotel. Rooms are comfortable and have all the desirable amenities - including nice large towels and disposable face-cloths. There is also a hospitality tray. In reception is a large vending machine for snacks and drinks, plus an ice- machine and a microwave, with cutlery and crockery provided so that you can self-cater... More 

Was this review helpful? Yes 1
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear SootySheffield, Thank you so much for taking the time to write a review on your recent stay with us. I'm delighted to hear that you enjoyed your stay with us and that your room was clean and comfortable. I'm also thrilled to hear that the staff offered a friendly and efficient service and that you enjoyed our inclusive early... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel recently for 4 nights and its your typical holiday inn express. It does what it says on the tin. The hotel has gone to great lengths to sound proof the windows due to its proximity to East Midlands airport, I wish they had done the same to the adjoining doors. I had disturbed sleep for... More 

Was this review helpful? Yes
HIEMA_Deputy, Manager at Holiday Inn Express East Midlands Airport, responded to this review

Dear David W, Thank you for taking the time to write a review on your recent stay with us. I'm saddened to hear that on this occasion you didn't enjoy your stay with us due to noise coming from the room next door. We try to deal with problems the best we can and had we known about this issue,... More 

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