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Premier Inn East Midlands Airport

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Herald Way | Pegasus Business Park, Castle Donington DE74 2TC, England
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Premier Inn East Midlands Airport
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Premier Inn East Midlands Airport
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539 Reviews from our TripAdvisor Community

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Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (539)
  • Mar-May only
    (125)
  • Jun-Aug only
    (158)
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    (126)
  • Dec-Feb only
    (130)
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wolverhampton
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here before jetting off to Spain last week and I cannot fault the whole booking/check in process. Staff were good and the meals - although a bit pricey - were great too. The bed was ridiculously comfortable and will most definitely stay at a premier inn again. However the only reason I ticked 3 stars is because the... More 

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doncaster
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

the staff are great the food in the restaurant was really good,the rooms were spacious not a problem at all well worth the stopover before we flew on holiday on site parking which you have to pay for and it has a large car park

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Telford, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed this last weekend here as we were watching the truck racing at donnington park, were given room number 16 the beds were so uncomfortable none of us could get any sleep, the springs were sticking in our backs and my daughter had to sleep on top of her duvet just so she had a bit more comfort We mentioned... More 

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Northampton, United Kingdom
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

we have stayed here before and enjoyed our stay but this time it was very disappointing. there was no air con in the room and we were not warned, so our room was boiling and being a ground floor room the window couldn't be opened wider then an inch. the toilet was hard to flush and the bath tap leaked.... More 

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London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Had long drive for 4 hours from London and arrived near midnight. The night porter checked us in and gave us the furthest room away from the reception and claimed that it was the only room left. We stayed on 27 Jan 2015. The room had a pungent smell of damp and mould which did not clear despite the bathroom... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn East Midlands Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations on a number of fronts. I would like the opportunity to investigate further and will be in touch... More 

Medway, United Kingdom
5 of 5 stars Reviewed 1 week ago

I had a great 2 nights stay. Great room and great food. The happy hour at the bar was great value for money buy one get one free. 4 pints of lager £7.30 can't beat that. The car park was big with plenty of space. Came in handy as drive a long wheel base van.

Review collected in partnership with premierinn.com

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London, United Kingdom
1 of 5 stars Reviewed 2 weeks ago

Not that great. Crap view of the airport. Cannot do business via email. Just fax, Circa 1986. Chef pooed himself with 6 people in the restaurant so closed for 45 minuets. Went to raddison blue. Much nicer. Made me put bags on my feet with muddy shoes. I don't pay for the cleaning in the price? Aircon turned out to... More 

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NE Lincs
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night before we flew on holiday. Parking on-site which is a bonus. After a full day at work and a 2 hour drive we received a very warm and friendly welcome at reception by Julie who told us everything we needed to know - lovely lady. Went in the restaurant served at the bar by Jose... More 

Review collected in partnership with premierinn.com

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Annan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a airport hotel and is very close to the terminal. Otherwise, there is nothing else within walking distance. It was a hot day/night and the air con was broken. There was a fan provided but it was still hot in the room. The other issue was the car parking entry and exit system this was also broken. On... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After a great stay at the Grimsby Premier Inn we decided to stay at East Midlands as we had an early flight. We arrived at 2.20, the room wasn't ready for another 40mins. There was no offer of a complimentary drink and we were not informed when the room was ready. On checking in we were informed that happy hour... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn East Midlands Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this due to the temperature of the room. I would like the opportunity to investigate further and will... More 

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