First impessions from the outside, not bad, however it is looking very tired and in need of some work on the inside. Having said that, our room was clean, and bedding clean, furnishings were very dated and the wardrobe very unstable, the bed was rock hard, Didn't sleep too well. The staff were friendly and helpful. My Husband and I... More

This Hotel needs a revamp, tired, outdated cramped! We upgraded to a club room which was tiny and included non of the added extras detailled! stains on the chair and bed, apart from that the room was clean and we didnt experience the mould and damp other guests had. STAFF: Rude unfriendly, we booked a hot stone massage the girls... More

I can't really fault the cleanliness of the rooms...but they are basic. The restaurant and bar are very expensive, as are the breakfasts (£ 12 extra) and the walk back from Ashbourne is very steep! Look out for special deals that let you use the gym and swimming pool for a pound extra a day. More

My partner and I have just stayed at this hotel through the Groupon deal that other posters have mentioned, which was £69 for 2 for the night, which included a free mini massage each and main course dinner each. All I can say is, if the massages hadn't been included in the price we would have been robbed!! First, the... More

I have visited this hotel three times in total, unfortunately I dont think I will be returning. I usually visit the hotel when visiting the nearby theme park Alton towers. I usually stay room only and grab a breakfast to go from the nearby M&S on the way to Alton Tower, as I always find that any hotel breakfast are... More

I stayed here for a groupon deal which included a free massage, and main dish for £69 for 2. As with the previous comments, the rooms were worn and not very clean, the food was average and the spa area was tatty and need of a update. Unfortunately there was a 21st party going too, so was kept up most... More

First impression as we pulled up was not good, there is a Letter E hanging down from the word sheep over the pub part of the hotel called the black sheep.Hotel just did not look right from the outside,a dirty run down look. As we walked through the door the hotel looked so run down and smelt really bad, a... More

Bought this thru groupon packaged as a 'spa break'. Oh dear, spa it ain't. In fact, a Spar would have been better! I thought it'd be bad but it was by far the worst room we have ever stayed in (camping included) we checked in and walked down the dark corridor to our room which was apparantly in the 1980's.... More

Stayed at the hotel 21st jan, First impressions was good checked in early then went and had a drink in the bar where we met all our friends 12 in total. Our room was nice and clean room 44 upstairs, our massage was at 5pm which was nice and relaxing, Pool sauna, steam room was good too. Our evening meal... More