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Chase Hotel

Inkerman Terrace, Whitehaven CA28 8AA, England
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Chase Hotel
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Chase Hotel
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65 reviews from our community

Traveler rating
    16
    21
    13
    11
    4
See reviews for
10
9
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northampton
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

10 out of 10 upon arrival best check in we have had in a long time no issues. We stayed for 3 nights the staff were exceptional nothing a problem. Beautiful area the hotel is currently going under a refurb but that didn't interfere at all. The breakfast was delicious and piping hot, plenty to go round and the food... More 

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Whitehaven, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Chase Hotel made my mum's 80th birthday celebration a most enjoyable day. The staff were all attentive and helpful and all requests were met positively. Our Sunday lunch (only £12.50 for 3 courses) was tasty and there was no hesitation to bring out extras when asked for. Well done to all on duty on Sunday & thanks again for... More 

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Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This building has been a beautiful old house , it is a functional rather than beautiful hotel. The staff were friendly if not very efficient. The food was good. Not exciting but good. The room we had was simple, very typical standard roadside hotel type of decor. It could have been anywhere. The bathroom was new and pleasant and it... More 

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Manchester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped at the Chase overnight before starting the Coast to Coast cycle route. The hotel definitely needs a refurbishment, but the staff were friendly and the food was good. My room was small, but clean. I left my car there for the best part of a week without any problem. No complaints at all.

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stayed here whilst down here on business and I'm not sure I will be booking again. By no means is this hotel terrible but it could be so much better. My room was so small I was actually quite taken aback. It was clean which makes a huge difference but it's in real need of refurbishment, particularly the bathroom.... More 

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Glasgow, United Kingdom
Top Contributor
86 reviews 86 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 25, 2015

Went there for a couple of night for work. Room was ok, a bit cold but with an additional fan in case of need. Bathroom was new and refitted. Food was outstanding and absolutely delicious. Had two dinners there and both very good. And the full English breakfast too is far better than in 4 stars hotels. I will try... More 

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Warrington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 8, 2015

I have stayed at the Chase a number of times over the past 8 years, with my latest trip being in February 2015. My visits have always been due to work - sometimes I've stayed on my own, other times I've been with colleagues. It is my preferred place to stay in Whitehaven, particularly as you can walk into the... More 

Was this review helpful? Yes 1
Derby, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 7, 2015

Went to The Chase for Sunday lunch. The staff were very friendly and efficient making us feel welcome and seating us quickly. The food was simple but nicely presented and plentiful. The dining room was quiet, clean and nicely furnished with a plenty of light. There is plenty of car parking and the hotel is close enough to the town... More 

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Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 23, 2014

I attended a funeral reception at The Chase was surprised to find that a venue which holds family events does not provide any baby changing facilities. I had to change my baby's nappy on the floor of the disabled toilet. Not only was this impractical in formal clothing but very unhygienic. Staff seemed very friendly but not hugely attentive, slow... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 23, 2014

I went here for a wake and found there was no where for me to change my baby. When i asked a member of staff i was told to "do it on the toilet floor" it would take 10min to attach a changing table to the wall and im sure there not expensive. I wont be going back here and... More 

Was this review helpful? Yes 1
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