We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Shap hotels

BEST WESTERN Shap Wells Hotel

3.0 of 5 Hotel   |   | between the A6 and B6261, Shap CA10 3QU, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Shap Wells Hotel to your Saves list
BEST WESTERN Shap Wells Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
71%
Ranked #2 of 3 hotels in Shap
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Simoneb4u london
  • Overview
  • Reviews (441)
  • Photos (166)
  • Amenities
  • Q&A
  • Room tips (103)
  • Location
  • More
true
Write a Review

441 people have reviewed this hotel

Traveler rating
    159
    152
    77
    35
    18
See reviews for
66
194
21
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Swedish first
  • Any
English first
london
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best Western was on a private road, the hotel is quaint, the room was clean enough, there is a stream overlooking the hotel which was lovely, the hotel grounds have very lovely walks, but most important the very friendly staff. My boyfriend enjoyed his weekend away as a birthday present and we will go back again.

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your review I was very pleased to read you had a " lovely weekend break " at the Hotel. I will pass on your compliments to our very friendly staff. Once again thank you for your excellent comments. Regards Guest Relations Manager. More

Bridgwater, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My partner and I along with two friends stayed at this hotel as part of a Majestic tour from Sunday August 17th on a four night stay. We had a very enjoyable stay. The only problem we had, noise from the adjoining room, was dealt with by the duty manager swiftly and satisfactory first thing the next morning. The staff,... More

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your comments it is very clear you enjoyed your time at the Hotel. I was pleased to read we surpassed your expectations and I hope we have the opportunity to see you again in the near future. Once again thank you for your excellent review. Regards Guest Relations Manager. More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

2nd stay at the hotel, all staff are very polite and helpful especially the bar staff. The weather was awful as the tail end of hurricane Big Bertha was passing over. Instead of driving further to walk we just left the car at the hotel and headed of into the fells adjoining the hotel using the breaks in the weather... More

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your feedback on " another great stay " I was pleased to read it was your 2nd stay with us and you are already making plans to stay with us for the half term break in October. We look forward to seeing you again on your next visit. Once again thank you for your excellent review. Regards... More

Exeter, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed as part of a coach holiday. This hotel is approached down a long track and tucked into small valley in the fell landscape. Plenty of space to park out front. My room with it's gabled window looked over the car park and stream to the front. If you like wildlife you might be lucky enough to catch a glimpse... More

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for taking the time to write a review after your recent stay with us I was pleased to read that overall you had an enjoyable experience at the Hotel and you would stay here again. I have passed on your comments to the relevant Manager regarding the staffing issue you pointed out in your feedback. The Hotel is... More

London, England, United Kingdom
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My family stopped overnight en route from London to Scotland. We booked a family room which was ok (a double and a single bed; both beds were on the soft side), although the furnishings were a little dated. The surrounding countryside was lovely. We went for a walk to see whether we could see the red squirrels (alas they were... More

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your review after your recent stay at the Hotel I will of course share your feedback with the rest of the Team. Once again thank you for your comments. Regards Guest Relations Manager. More

Kirkham, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights recently. We loved the location, down a long driveway which makes you feel your in the middle if nowhere, not 5 mins from the M6 and Shap. We were able to drop of our bags earlier than check in, and with having a young son we weren't travelling lightly, so this was a great... More

Was this review helpful? Yes
kent, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

booked ahead, got a reasonable rate, great location, quiet, good value, good scottish breakfast , played table tennis in games room ! good location for exploring north + south lake district, plus easy access to motorway for our onward journey to edinburgh

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Shap Wells Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Shap Wells Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Shap Wells Hotel

Address: | between the A6 and B6261, Shap CA10 3QU, England
Phone Number:
Location: United Kingdom > England > Cumbria > Shap
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Shap Wells Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, BookingOdigeoWL, Hotels.com and Otel so you can book your BEST WESTERN Shap Wells Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Penrith
Penrith Best Western
Shap Wells Hotel

166 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
Hotel & grounds (57)
Viewed
Room/suite (25)
Viewed
Bathroom (16)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
View from room (6)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (17)
Viewed
Dining (1)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
98

Questions & Answers

Questions? Get answers from BEST WESTERN Shap Wells Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer