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All 3 Shap hotels

BEST WESTERN Shap Wells Hotel

3.0 of 5 Hotel   |   | between the A6 and B6261, Shap CA10 3QU, England
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72%
Ranked #2 of 3 hotels in Shap
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
HoneyPieLinda Bath, United Kingdom
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408 people have reviewed this hotel

Traveler rating
    148
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    32
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • English first
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English first
Bath, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decided to have an overnight stop on our way to the Lakes to make the most of our time up there. Hotel is set in the middle of nowhere, wonderful for a away from it all break. Staff were very friendly and helpful. Ate in the bar on the evening we arrived and were not disappointed. Breakfast was very basic... More

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Shrewsbury
Top Contributor
87 reviews 87 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located down a long open drive with a wood full of red squirrels on it's doorstep...it was a lovely oasis of peace and calm, it s characterful hotel which has an interesting history and does what it says on the tin...it's rooms are comfortable with all you need...hairdryer/t.v./kettle and en suite..sure some of the décor is a little obsolete but... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here 3months ago and loved it so much so we returned for another 2 night stay. The hotel is clean. The staff are so friendly and the food is tasty. The views are wonderful and the squirrels are amazing. We will be returning soon.

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julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for taking the time to write such a positive review. I will pass on your comments to the rest of the Team. I was pleased to read you enjoyed your stay and we look forward to seeing you back at the Hotel soon. Once again thank you for your comments. Regards Guest Relations Manager. More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Made an extremely last minute booking for a three night break(dinner,bed&breakfast) Had not stayed there before, so it was a bit of a gamble. However it turned out to be a bit of a hidden gem. Although the decor is eighties it is spotlessly clean, well appointed, with welcoming friendly staff, very good food with surprisingly generous portions. We will... More

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julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your review and your recommendations for other TripAdvisor readers. The location of the Hotel means we are about 4 miles south from Shap village so ideally guests travelling independantly would need their own transport. There are several National Tour Operators who bring coaches to the Hotel so this is also a way to visit the Hotel. We... More

Derby, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel as a last minute booking as we had free hospitality tickets for the World motor cycle trial Championship at Penrith, What a gem in the middle of the moors beautiful surroundings. ( we were a little dubious as we drove down a very narrow road ) Service was great, we ate in the bar as the... More

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julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your " Last Minute Booking " I was very pleased to read your excellent review after your recent stay at the Hotel and will of course share your comments with the Team. I hope we have the opportunity to see you again at Shapwells on your next visit to the area. Once again thank you for your... More

newcastle
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Lovely setting, staff very friendly. Decor a bit outdated but it is an old hotel. We have been here a couple of times now and will go back. Food is lovely and the staff are always really helpful. For what you pay you get a great deal.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your review. I was pleased to read your comments the fact you have visited us before and you intend to return is taken has a real compliment. We look forward to seeing you again soon. Once again thank you for your feedback. Regards Guest Relations Manager. More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The only reason I am taking one star or point away is we didn't have the view that most people have in their room. We ended up on an unlucky wing. Otherwise everything perfect. Staff brilliant! Location was close enough but far enough away from everything known to man. Still close to M6 though

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julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for taking the time to write a review after your recent stay at Shapwells. I was pleased to read your stay was " Worth Every Penny " I hope we have the opportunity to give you the same value on your next visit to the Lake District. Once again thank you for your feedback. Regards Guest Relations Manager. More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely surroundings. Very friendly staff. I stayed in the Pump House which is a smaller building just outside the main hotel. I understood this was because I was traveling with my dog. The staff couldn't have been more friendly on my check in. The lady on duty even popped out from the reception area to meet and greet Tess my... More

Was this review helpful? Yes
julian p, Guest Relations Manager at BEST WESTERN Shap Wells Hotel, responded to this review

Thank you for your review. Two words " Great Hotel " I am pleased you enjoyed your stay with us. The Bath House is an annex across the car park from the Main Hotel where Dogs are able to stay over with their owners. I hope we have the opportunity to look after you again when you visit the area.... More

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Additional Information about BEST WESTERN Shap Wells Hotel

Address: | between the A6 and B6261, Shap CA10 3QU, England
Phone Number:
Location: United Kingdom > England > Cumbria > Shap
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Shap Wells Hotel 3*
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Also Known As:
Best Western Penrith
Penrith Best Western
Shap Wells Hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
98

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