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The Greyhound Hotel

#1 of 3 Hotels in Shap
Certificate of Excellence
Main Street | Cumbria, Shap CA10 3PW , England
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The Greyhound Hotel
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The Greyhound Hotel
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191 reviews from our community

Traveler rating
    97
    48
    25
    13
    8
See reviews for
28
91
10
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (191)
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    (46)
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    (67)
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    (50)
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    (28)
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Axminster, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Avoid this " hotel " unless you are desperate or have a deal Groupon or similar. Neglected premises- our room with both window catches broken, smallest "en-suite" ever with mould and dirt around tiles. Bedroom curtains sagging , principal lampshade old and askew with dingy lighting. Filthy windows in bedroom. Full bucket of wet cigarette ends on entrance from car... More 

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Axminster, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Avoid this "hotel" unless you are desperate or have a deal ( groupon or similar ) Neglected premises- our room with both window catches broken, smallest en-suite ever with mould and dirt around tiles , curtains sagging, an old central lampshade askew with dingy lighting and filthy windows looking out on to a flat roof extension and yard .Full bucket... More 

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Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff were very friendly, food was excellent, good sized portions. The sticky toffee pudding is delicious. The don't make their own they buy it from the guy who perfected it, Cartmel, also in the Lake District. Would have liked to have seen more choice for breakfast like vege sausages and grapefruit but food was all cooked well and served as... More 

Was this review helpful? Yes
jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your lovely comments, Glad you enjoyed your stay and the sticky toffee pudding! I will take on-board your other comments regarding improvement to the breakfast. Hopefully see you again soon More 

Bedford, England, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got the trip to the Greyhound from a Groupon deal. The original price, according to the voucher, was £280 and I paid £89 for the two night stay in a King Suite. I'd say that was a fair price and that's why I've rated the experience as "average". Had I paid the full asking price for this stay, my... More 

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Headcorn Kent
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night here when walking the Coast to Coast and I had booked specially as highlight, since we had so much liked it on our previous walk. I can happily say that it did not disappoint. Our room was huge and superbly appointed, with a wonderful bathroom complete with big fluffy towels and all the toiletries you could... More 

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jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your lovely comments, I am glad you have enjoyed your stay with us. Many apologies for the breakfast and service, we will take your comments on board as ways to which we can improve on. Hopefully see you again soon More 

Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What can I say about the greyhound hotel, well since our last visit its changed hands, gone are the steady hands of Derek and Keith, who nothing was too much bother for and understood the catering game, to what can only be described as food from the local supermarket, with prices to match a medium price restaurant in Manchester. From... More 

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jane c, Manager at The Greyhound Hotel, responded to this review

We have read your comments, as to say we do not get our food from the local supermarkets, as we use local suppliers for all of our food. As for your comment regarding our waiter now being a chef is not true, none of our kitchen team have ever worked here before for Keith and Derek. As for your information... More 

Blackburn, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a Groupon offer. We were very pleasantly surprised. The room was really big with an enormous bed and well decorated Our dog loved it too and she was made most welcome. The food was freshly prepared and very good with plenty of it. It was snowing whilst we were there but we were very cosy in... More 

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jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your comments, We are glad you enjoyed your stay here, hopefully we will see you and your dog again soon More 

Chester, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights on a groupon offer, and had a really good stay. The food was excellent and the staff couldn't have been more friendly and helpful. The room was huge, as was the bed (which was the most comfortable bed I have ever slept in)!! The level of customer service was exceptional, and I am already... More 

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jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your lovely comments, I am glad you have enjoyed your stay, hopefully see you and your dog soon More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 2 nights here on the groupon offer, my husband and I had a lovely time, our room (a suite) was perfect , the food was fantastic , we stayed over valentines weekend and booked in for a valentine dinner which was lovely, good price too ! staff were really friendly and helpful, would stay again, thanks for a... More 

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jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your lovely comments, glad you enjoyed your stay and the valentines menu. Hopefully see you again soon More 

Manchester, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent two nights at the Greyhound Hotel in Shap and couldn't fault it. The room (one of the suites) was well decorated and comfortable, the food was excellent and the staff were brilliant. This is the first time that we took our dog to a hotel and we found that she was made welcome, they even provided some warm... More 

Was this review helpful? Yes
jane c, Manager at The Greyhound Hotel, responded to this review

Thank you for your lovely comments, I am glad you enjoyed your stay and your dog enjoyed it too. Hopefully see you all again soon More 

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