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All 5 Newby Bridge hotels

Whitewater Hotel & Leisure Club

4.0 of 5 Hotel   |   Lakeland Village, Newby Bridge LA12 8PX, England
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Whitewater Hotel & Leisure Club
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Ranked #3 of 5 Hotels in Newby Bridge
A recent review
3 of 5 stars reviewed 2 days ago
mellin36 cumbria
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457 reviews from our community

Traveler rating
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    75
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64
248
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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cumbria
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

had a spa day with a friend, was very good found the therapists very good and professional at all times very relaxing and the treatments very good. only 2 things slightly spoiled the spa is the gowns given to use had a bad odour of cooking oil which is a bit unpleasant and the sofas in the rest room were... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Mellin 36, Thanks for taking the time to post this review and for choosing the WWH Spa. Your constructive comments have been noted and will be acted upon. We do hope to welcome you back again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked the hotel directly, and after liaising with Laura via phone and email I was extremely pleased with the package that she had put together for me. I explained to her that my partner and I were celebrating two special occasions, which turned in to 3, and she did everything to ensure that all our requirements were met. The... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Rajiv P, Many thanks for taking the time to share your experience you had with us on the TA forum and for this great 5 star review. We are pleased that you chose us to celebrate your special occasion(s) and that enjoyed your stay with us, particularly given the fact you travelled from London! As a thankyou gesture and... More

Northallerton
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great weekend visit here with friends,very friendly staff and the girls who look after the rooms were first class at there jobs,rooms very spacious clean and tidy. Bit slow though in clearing breakfast tables and they need to buy a new toaster,but all in all a very nice place and if you are looking for that special occasion... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Colin N, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you and your friends enjoyed your stay with us. A new toaster has been purchased! As a thankyou gesture and in the hope we... More

Lancashire
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were given the gift of a midweek melt down at the whitewater hotel,which included dinner with wine,the food and wine were excellent.the breakfast in the morning was beautiful and we sat at a table by the river such a lovely view.included in the deal were 2 spa treatments each,a hot stone massage and a facial.the treatment were excellent and... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed celebrating this special occasion with us. Congratulations to you on your Golden wedding anniversary. As a thankyou gesture and in the hope we... More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just come back from a weekend away, if you are looking for a relaxing weekend away, this is the hotel for you!!! The staff were very friendly and helpful especially Sophie who was very pleasant and helpful We had the family room which was very spacious, clean and tidy, plenty of choice at breakfast. The spa was very relaxing, I... More

Was this review helpful? Yes 1
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct... More

Cheltenham, United Kingdom
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here last week for work, the hotel its self is very nice the food is good too the only thing letting it down slightly is some members of staff, although some were more than helpful. I do think there needs to be a manager overseeing the staff, I stayed here for four nights and didn't spot anyone actually 'in... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Thanks for taking the time to post this review and for the obsevational comments. We hope to welcome you back to our hotel again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact the hotel direct and quote your TA pseudonym... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Just had the most relaxing weekend at the whitewater hotel, lovely location, great room, pool area spotless. Would like to give a big thank you to Nathan the chef as the food we had in the dolly blue bar on 2 evenings was delicious, the staff were all very friendly especially Sophie as nothing was too much trouble, the staff... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Many thanks for posting this comprehensive review and for the great 5 star score, we really appreciate this and your positive comments. We hope to welcome you back to Branston Hall again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact the hotel... More

Des Moines, Iowa
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A disappointing venue for an anniversary retreat. The food was fine, but the deluxe room, for which we paid GBP 200+per night was dismal to say the least. The room appeared clean until we discovered a previous occupants underwear in the dresser draw - what else hadn't they cleaned? Not the bed curtains apparently which we found were covered in... More

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I have just spent a blissful weekend at the Whitewater hotel. The staff were all friendly and approachable. Notably Sophie, in the bar downstairs and Nathan the chef. Fabulous food. Beautiful rooms and amazing pool and surroundings. A real treat. We are looking forward to a return visit. Fiona & Michael

Was this review helpful? Yes 2
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Fiona & Michael, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. Your comments will be passed on to those persons named in this whom I am sure will... More

Liverpool
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just arrived back from the whitewater hotel in newby bridge After a two night stay what a fantastic stay we had hotel is in in a lovely setting overlooking the river the rooms were lovely and spotless and very spacious .. All the staff were very friendly and helpfull . The breakfast was really nice staff were very attentive special... More

Was this review helpful? Yes 1
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It is always pleasing to read when guests have enjoyed their stay as that is all we aim to do! Your comments will be passed on to the team whom I am sure will appreciate the read... More

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Additional Information about Whitewater Hotel & Leisure Club

Address: Lakeland Village, Newby Bridge LA12 8PX, England
Location: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Whitewater Hotel & Leisure Club 4*
Number of rooms: 38
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Also Known As:
Whitewater Hotel And Leisure Club
Whitewater Hotel & Leisure Club Newby Bridge, Lake District

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