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All 5 Newby Bridge hotels

Whitewater Hotel & Leisure Club

4.0 of 5 Hotel   |   Lakeland Village, Newby Bridge LA12 8PX, England
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Whitewater Hotel & Leisure Club
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Ranked #3 of 5 Hotels in Newby Bridge
A recent review
5 of 5 stars reviewed today
R0062 Penrith, United Kingdom
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446 reviews from our community

Traveler rating
    196
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    73
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64
243
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Oldham, United Kingdom
1 review
1 of 5 stars Reviewed today NEW

Whilst trying to book a lovely day spa and room for our 1st Anniversary we tried to book the Pure Indulgence Package at £140 per person ( dinner ,bed and breakfast with 2 treatments thrown in and access to the spa facilities) . Upon speaking to the booking desk I was delighted to find that a room was available ,... More

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Penrith, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

What a find. I'm not sure why we've not been here before having been frequent visitors to two excellent local competitors. The restaurant food is really good; "hearty, tucky" food well prepared and very welcome after a day's exercise in the chilling autumn air. Great pool and gym. Rooms - quiet, cool and very comfortable. I do wish hotels would... More

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Dumfries, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Whitewater Hotel was everything that it said on web site. Our room was lovely with four poster and spa bath, the breakfast was buffet style which suited us, the leisure club was fab just what we wanted to relax and rewind it wasn't to busy and after a swim just chill out on sun loungers and the outside sun... More

Review collected in partnership with this hotel

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pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Caroline S, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel... More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were impressed with the whole experience of staying in this superb hotel. On arrival we were greeted by a friendly and helpful receptionist. The family room was large and very clean and comfortable. We were in room overlooking the river where we could hear the flowing water which was very calming. The food in the Dolly Bar was reasonably... More

Review collected in partnership with this hotel

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Maggie M, Dear reviewer, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! I was pleased to read your review saying you enjoyed your stay as that is all we aim to do! Your comments will be passed on to the team of the Dolly Blue whom... More

Borrego Springs, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The lead up to the stay was great, E Mails & booking very smooth & helpful. The day my daughter & I booked in the girl on the desk was not even at her station.When someone found her she was rude & unhelpful. We had upgraded previously by E Mail but the young woman on the desk said the room... More

Review collected in partnership with this hotel

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Anncody, I am really sorry to hear about your experience at check in. I will investigate this incident as this is really not the service we wish to refelct the hotel, and as you commented so well on the other areas of the hotel, this clearly let the whole side down. Once again apologies about this. If you are... More

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed for two nights at this lovely hotel. We ate in the Dolly blue bar - the food was delicious and the service was excellent. The staff in this hotel are a real asset. We requested a room with a river view but none were available. We had room 215 which was big, comfortable and had... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It is always pleasing to read when guests have enjoyed their stay as that is all we aim to do! Your comments will be passed on to the team of the Dolly Blue whom I am sure... More

Cumbria, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, friendly staff, just not much to do nearby you definately need your own transport, lovely pool area and the gym looked well equiped, would definately go back again restaurant was nice but we had to keep doors and windows closed as there was a lot of midgies areond the river rooms very nice they were clean

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Angela F, Many thanks for posting this review and for the great 5 star score, we really appreciate this and your positive comments. We hope to welcome you back to the Whitewater again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact... More

Oldham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a wonderful one night stay recently as a birthday surprise. We stayed in a family room which was a great size, very comfortable and beautiful views of the river. We had evening meal in the bar, again, food was very good and at reasonable prices. Breakfast was buffet style and there was plenty to choose from with a menu... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Thanks for taking the time to post this review and for the positive comments. We hope to welcome you back to the Whitewater again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact the hotel direct and quote your TA pseudonym... More

Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't stay at the hotel but with our experience at the spa we will definitely be considering this on our next visit. Our treatments on Sunday was superb, we had the mud rasul and a couples massage which was so good! The therapists that worked on the 31st were amazing (sorry I didn't get your names) it made our... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are really pleased that you enjoyed your spa and afternoon tea experience. As a thankyou gesture and in the hope we will see you again, if you wish... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed here for a night getaway and had a fantastic time. We had an executive double room, which overlooked the river and the view was gorgeous. The Jacuzzi bath was also a lovely surprise! The only negative aspect to the room was that the bedding was too warm for the summer months. Perhaps a lower tog... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Thanks for taking the time to post this review and for the positive comments. We hope to welcome you back to the hotel again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact the hotel direct and quote your TA pseudonym... More

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Additional Information about Whitewater Hotel & Leisure Club

Address: Lakeland Village, Newby Bridge LA12 8PX, England
Location: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Whitewater Hotel & Leisure Club 4*
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Also Known As:
Whitewater Hotel And Leisure Club
Whitewater Hotel & Leisure Club Newby Bridge, Lake District

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