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Whitewater Hotel & Leisure Club

Certificate of Excellence
Lakeland Village, Newby Bridge LA12 8PX, England
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Whitewater Hotel & Leisure Club
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567 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portstewart, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed two nights in family room. Room was spacious and spotlessly clean. We stayed during recent heatwave and room was very warm, however the fan provided helped. Breakfast was good, serving all you would need - only downside was I had to let restaurant staff know they had run out of bacon, eggs and pure orange, rather than them being... More 

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Blackpool, United Kingdom
Level Contributor
152 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a nice very quite hotel nestled in a picturesque spot next a river hotel overall good standard with excellent friendly staff.The downstairs DOLLY BLUE BAR overlooking river great spot nice friendly staff good bar excellent food.Which leads me to hotels problem on arrival we checked into room and looked at menu for restaurant a really good menu superb... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

First impression the hotel building and the area was amazing, that is why i booked, but when i saw the room everything changed, old furnitures, no fridge, no minibar, even no drinking water and it was well overpriced for what we got! Worst breakfast and serving i have ever seen, no choices for vegeterians at all, from the experience i... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff and excellent food in the dolly bar. Beautiful locations with excellent leisure facilities. Rooms clean and comfortable though a little tired and couldn't find any air con other than opening the terrace doors. Overall good and am staying again.

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We wandered lonely in our car Floating on high o'er A592, When all at once we saw a sparkling shower, Of Pine trees twinkling in neon Dolly Blue: Beside the river, ‘neath the trees, Next to foaming Hotel of Whitewater rapides. Behold! A shimmering sparkle of fairy lights Shining and sparking in Cumbrian breeze, Perplexing in erratic blinking through the... More 

Was this review helpful? Yes 2
Hebburn, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the cottage part of the Lakeland village but visited yhe main hotel for food and the spa. The staff are friendly and a great help and the Doly Blue Bar has a great setting on the waterfront to watch the wildlife. Only downside no internet in the cottages but apparently that is being rectified.

Was this review helpful? Yes 1
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou, if you call the hotel direct and quote your TA pseudonym we will offer a 10% discount off... More 

READING
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had the 3 course set menu. Arrived today, didn't want to go too far so tried the hotel restaurant. With the in laws and kids it was very comfortable dining. Really friendly staff "Frankie" was very accommodating. More importantly the food was outstanding!!I recommend the crab cake, so fresh with a fine shred salad. I had the fell bred beef... More 

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Lucy, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you and your family enjoyed your stay with us, in particular the food. As a thankyou gesture and in the hope we might see you... More 

Essex
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the villas as art of a timeshare exchange. A beautiful part of the country. Hotel facilities are good- can recommend. Staff are really helpful, food great. Leisure facities are must use. If you are looking to stay in south lakes, book here!

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct... More 

lancashire
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is our second time staying here, altho it was 5 years ago, and it was hard not to compare the hotel to then. The hotel is starting to look a little worn, but it didn't detract from the stay. What did was finding a nightie under the bed from previous occupant (moved bed against wall for our toddler), so... More 

Was this review helpful? Yes 3
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for returning to the WW Hotel and for the positive comments. We apologise for the shortfall you mention. Thanks for this constructive feedback. Should you decide for another return visit we will be delighted to welcome you back and as a gesture we will be able to offer you a 10% reduction to the best advertised... More 

Bewdley, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff and our room was lovely with comfortable beds. Dinners in the dolly blue bar were brilliant too. Used the spa for swimming which we really enjoyed. Would definitely go back as the hotel is handy for the Lake District. Found out that the hotel was the original dolly blue factory - if you can't remember these then you... More 

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience you had with us on the TA forum and for the pleasant review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct and quote... More 

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