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All 5 Newby Bridge hotels

Whitewater Hotel & Leisure Club

4.0 of 5 Hotel   |   Lakeland Village, Newby Bridge LA12 8PX, England
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Whitewater Hotel & Leisure Club
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Ranked #3 of 5 Hotels in Newby Bridge
A recent review
5 of 5 stars reviewed 2 days ago
Granary Carlisle
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481 reviews from our community

Traveler rating
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlisle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked 7 rooms for my mother in laws 90th birthday.As it was a large family celebration it was a worry that all would be OK in the hotel. I did not need to worry as all the hotel staff were fantastic and went out of their way to look after us and make sure our two night stay was... More 

Was this review helpful? Yes 1
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Granary, Thanks for posting this review and for the perfect 5 star rating. We are really pleased you and your family enjoyed the birthday celebrations and that you chose to book them with us. We hope to welcome you back to the Whitewater again, and as a thankyou gesture we will be happy to discount our best available rate... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend (20 & 23) have just came home from the most wonderful weekend away here. I can not rave about our time here enough. This is the first time we have visited this area and the reception staff, one male in particular I didn't catch his name, was extremely helpful and was happy to answer any questions... More 

Was this review helpful? Yes 2
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to write your review and for the perfect 5 star score. It was very pleasing to read you and your partner enjoyed the birthday weekend and had time to explore the beautiful area we are located in; your comments will be passed on to the whole team. Sam is the man you... More 

Bradford
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Whitewater on New Year Eve and having been a little apprehensive due to some negative previous reviews were really pleasantly suprised. The Dolly Blue Bar/Restaurant served us with the best steaks and mixed grill we have had in a long time. Josh who served us was a credit to the place and couldn't do enough for... More 

Was this review helpful? Yes 1
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Richard F, Thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It makes a very pleasing to read. Your comments will be passed to the team whom I am sure will appreciate them as they do work hard to keep our guests happy. We hope to welcome you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We were welcomed by a very friendly and helpful receptionist, which set the tone for the rest of our new years stay. The staff could not be more helpful and nothing was too much trouble, the room were spacious and clean and our new years eve dinner although not the main new years eve dinner , could not be faulted.... More 

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Dale H, Many thanks for the perfect 5 star score! We are pleased you enjoyed your stay over NYE and that enjoyed the services we provide. Your comments will be passed on to the whole team whom I am sure will appreciate the read as they do work hard to keep our guests happy. We hope to welcome you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights food in the restaurant was 2nd to none on our 1st night and our room was comfy & clean would of preferred a river view but the room was very nice. We had a lovely quiet drink on both nights and a meal on our 2nd night in the Dolly blue bar this has a lovely... More 

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Jane H, Dear Carolyn, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It makes a very pleasing to read. Your comments will be passed on to the whole team whom I am sure will appreciate the read as they do work hard to keep our guests... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for New Years Eve and had a great break away with our friends. The room was clean, comfortable and spacious. We had our meal in The Dolly Blue Grill and the food was excellent. The staff were friendly and helpful and the drinks were reasonably priced. All in all very good value for money and we will... More 

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Tim Keighley, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel... More 

Wakefield, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from 2 nights at the whitewater hotel where we went for a family gathering to celebrate a birthday. The hotel and the staff worked hard to ensure our stay was enjoyable and allowed us to celebrate a 90th birthday as a large family group of 16. They set up a table in an area of the restaurant and... More 

Was this review helpful? Yes 1
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Richard F, Many thanks for taking the time to share your experience you had with us on the TA forum. We are pleased you enjoyed the family get together along with the services and facilities provided at the hotel. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct and... More 

Linlithgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 20, 2014

Attracted by the good rate offered for three nights accommodation compared to other AA 4star hotels in the Lake district. The room was large and comfortable, we ate in the dining room on one night and the other two nights in the Dolly Blue Bar, On all occasions we enjoyed the food with a good choice of dishes on the... More 

Was this review helpful? Yes 2
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Many thanks for taking the time to share your experience you had with us on the TA forum and for the 4 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct and quote your... More 

Ilkley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

We stayed in a four poster room 303. The room had incredible views of the river, with a large balcony. It was very clean and tidy, but felt a little dated. The lighting was a bit dim, the sort of glow you get from older low energy bulbs. This made it feel a bit dark. The theme continued in the... More 

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Many thanks for taking the time to share your experience you had with us on the TA forum and for the 4 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope we might see you again, if you call the hotel direct and quote your... More 

Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

I stayed for one night with my boyfriend and we really enjoyed our stay. I'm unsure if we were upgraded as we were placed in an executive double room when we had booked a double room - we were really impressed by the space and quality of the room. Some of the reviews had suggested the rooms were a little... More 

Was this review helpful? Yes 1
pickle2014, Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Thanks for choosing to stay at the Whitewater Hotel. Your constructive comments have been noted and will be acted upon. We hope to welcome you back again, and as a gesture we will be happy to discount our published price to you by a further 15%. For any future booking if you contact the hotel direct and quote... More 

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Additional Information about Whitewater Hotel & Leisure Club

Address: Lakeland Village, Newby Bridge LA12 8PX, England
Location: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Whitewater Hotel & Leisure Club 4*
Number of rooms: 38
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Also Known As:
Whitewater Hotel And Leisure Club
Whitewater Hotel & Leisure Club Newby Bridge, Lake District

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