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Whitewater Hotel & Leisure Club

Certificate of Excellence
Lakeland Village, Newby Bridge LA12 8PX, England
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Whitewater Hotel & Leisure Club
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576 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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  • All months
    (576)
  • Mar-May only
    (157)
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    (161)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (116)
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Coleraine, United Kingdom
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a lovely setting, however, we were really disappointed with the room. It was really drab, with a worn out carpet and very dated furniture. It was also at the front of the hotel which was quite noisy. I am not sure whether we were unlucky and the other rooms are of a better standard, but our... More 

Was this review helpful? Yes
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Sorry you did not enjoy your stay at the hotel. The rooms are all different and those overlooking the front of the hotel do not enjoy the same views as the rear (as noted in many traveller reviews on this site) But taking the view aside the rooms are generally well reviewed. Once again our apologies that this... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Considering the price of the rooms we have experienced much better elsewhere. Nice room with a balcony facing the river and the bathroom was spacious and clean. However we did not enjoy stepping out onto fag buts and ash which littered the floor of the balcony. Didn't bother reporting it as it was only a 12 hour stay, they had... More 

Was this review helpful? Yes
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Your constructive comments have been noted and will be acted upon. Thanks and Regards, Guest Relations More 

Doncaster, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a 2 night break along with my wife.Hotel is really nice with large spacious rooms which are very clean. To be a little bit picky the furniture is a little dated but not a problem.The rear of the hotel is situated on the river and has lovely views. The dolly blue bar is ok but after drinks we... More 

Was this review helpful? Yes 1
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for the positive comments. Should you decide for another return visit we will be delighted to welcome you back and as a gesture we will be able to offer you a 10% reduction to the best advertised rate if you call the hotel direct and quote your TA pseudonym. Thanks and Regards, GRM at WWH More 

Manchester
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

nice room lovely bathroom very clean excellent food and staff night porter also really great well worth it form start to finsih breakfast also very good lovely setting we didnt have best room as last one left but still great going back for comedy evening october

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Yvonne, Many thanks for taking the time to share your experience you had with us on the TA forum and for the great 5 star review. We welcome your comments and are pleased that you enjoyed your stay with us. As a thankyou gesture and in the hope you do visit us again in October, if you call the... More 

Morecambe
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic meal. Had a voucher for the Whitewater Hotel, what a lovely relaxing day. Thoroughly enjoyed our lovely lunch. Lovely views overlooking the river The staff were all lovely, would like to go back in the evening to the restaurant.

Was this review helpful? Yes 1
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Janette, Many thanks for this review and we hope to see you for a return visit to try the restaurant. Kind Regards, WWH team More 

Wakefield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Recently stayed in room 208 and I have to say I was quite disappointed with the room – Wish I could post pictures, it's a joke. 1) The view from the room was just appalling, also other rooms could look into mine and vice versa. 2) Only able to sit on the toilet at an angle due to the towel... More 

Was this review helpful? Yes
HRGuestRelations, Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear Paul M, Thanks for bringing these comments to our attention using Trip advisor after your stay. It is odd that we have never had a complaint about the kettle before and this has now been rectified, as has the shower, so really, thanks. The view cannot be changed but this is the cheapest room in the house so what... More 

Manchester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights over weekend, rang up last minute so didn't expect a particularly wonderful room or view but it was the opposite. A large, spacious room with a separate bed for our two year old and lots of space for him to run around in. Lovely view of the river too! The swimming pool and area is... More 

Was this review helpful? Yes 1
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Thanks for taking the time to post this review and for the positive comments. We hope to welcome you back to the Whitewater Hotel again, and as a gesture we will be happy to discount our published price to you by a further 10%. For any future booking if you contact the hotel direct and quote your TA... More 

Chorley, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here from 1st to 6th July and had a fabulous time! Also had the best of the weather! Our room was fabulously huge, with a four poster bed and a spa bath! We did upgrade as we wanted a river view and it was so worth it! All the staff were excellent, friendly and very welcoming and nothing was... More 

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It is always pleasing to read when guests have enjoyed their stay as that is all we aim to do! Your comments will be passed on to the team of the Dolly Blue whom I am sure... More 

hull
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights on a groupon deal, great location, very easy to find.staff welcoming and helpful.scenery is great, rooms spacious and spotlessly clean.good quality bedding and toileteries.we omly had breakfasts in hotel which was tasty and a good selection. Parking ok .we used the swimming pool once and was spotlessly clean.the setting of the hotel is amazing ,... More 

Was this review helpful? Yes 2
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to share your experience with us on TA and for the perfect 5 star score! It is always pleasing to read when guests have enjoyed their stay as that is all we aim to do! Your comments will be passed on to the team whom I am sure will appreciate the read... More 

Portstewart, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights in family room. Room was spacious and spotlessly clean. We stayed during recent heatwave and room was very warm, however the fan provided helped. Breakfast was good, serving all you would need - only downside was I had to let restaurant staff know they had run out of bacon, eggs and pure orange, rather than them being... More 

Was this review helpful? Yes 1
HRGuestRelations, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for choosing the WW Hotel and for the positive comments. We note the shortfalls you mention . Thanks for this constructive feedback. Should you decide for another return visit we will be delighted to welcome you back and as a gesture we will be able to offer you a 10% reduction to the best advertised rate... More 

Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Great value(3)
  • Steam train(3)
Questions? Get answers from hotel staff and past guests. Ask a question

233 photos of this hotel

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Bathroom (20)
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Dining (5)
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