We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Newby Bridge hotels

Whitewater Hotel & Leisure Club

4.0 of 5 Hotel   |   Lakeland Village, Newby Bridge LA12 8PX, England
Hotel amenities
Whitewater Hotel & Leisure Club

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Agoda.com Booking.com Orbitz.com
and 3 more sites!
74%
Ranked #4 of 5 hotels in Newby Bridge
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Davelaw13 Reading, United Kingdom
Write a Review

392 people have reviewed this hotel

Traveler rating
    169
    119
    64
    21
    19
See reviews for
53
218
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed as part of a weekend touring the lakes, Great location, leisure club was good, food was good. the room was mostly good but the overall feeling was of a hotel that with a little bit more care and attention could be great. Service was not great, there were some mix ups with my booking and the meals, whilst not... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 4 days ago NEW

The room was £160 a night and was clean, but dated. Not what you would expect in this day and age. We had booked a four-poster bed superior room, but when we got there they had only booked us a standard room. They tried to get us a room with a better view to compensate, but they couldn't get us... More

Was this review helpful? Yes
Yorkshire
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location, good facilities. Parking seemed to get a bit busy, maybe with gym users. Room passable, but a bit dated and small. NIce big bath, good selection of tea/coffee/biscuits. Breakfast good quality, but buffet one day and table service next day for some reason. The staff are mostly young and, although not unfriendly or incapable, need some leadership and... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Staying at the hotel currently, and very impressed with staff so far. Given an early check in, after a 4 hour drive, was very welcome! Internet wasn't working in first room, so staff member (Mel) tried several different rooms until I was happy. Top service!! Gym very good and views are fantastic. Will definitely be back.

Was this review helpful? Yes
Penrith
1 review
3 of 5 stars Reviewed 1 week ago

We had booked a spa day at the Cascades Health Cub inclusive of one 30 minute treatment each and afternoon tea. On arrival we were met with a young female receptionist, who although very polite, didn't appear to be staff, she was dressed in a hoody, scarf and trainers and didn't clearly represent staff. She explained there was complimentary tea... More

Was this review helpful? Yes
england
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is nice right next to a river. It's clean. But staff are terrible . They just seem slow and not intrested at All. Breakfast 1 day was table service n was lovely . Next day buffet style which wasn't as nice. The pool n gym are good. But sadly not much else near by to do.

Was this review helpful? Yes
Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Special thanks to Chris and the team for laying on a wonderful 30th Birthday Luncheon after this years AGM. The Owners Club and the Whitewater enjoy a very special relationship as partners at the wonderful Lakeland Village resort. Holiday owners of the apartments and cottages always enjoy the superb food and services provided by the hotel and leisure centre, this... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to write this review and for the 5 star rating. We are pleased the 30th birthday celebrations went well and those who attended enjoyed the event. The hotel will continue to strive to provide first class facilities and services to the owners and guests of the adjacent time share resort and the... More

York, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is nice and it's location is good, but there is a massive problem with staff. There were no waitresses available to show customers to tables when they were waiting to be seated in the restaurant. There was one barman who was very slow trying to do the bills and take orders and pour drinks and couldn't cope, 15minutes... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to write your review. We are sorry that your stay was marred by some service issues. The hotel and team send their apologies for the shortfalls you describe. Kind Regards, The Team at the Whitewater Hotel More

Seascale, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed overnight before launching the cruiser on the lake for the season. On arrival I was asked if I needed help with my luggage and given good information about the facilities. We made good use of the fantastic gym, swimming pool, steam room, whirlpool and squash courts. Had a top quality meal at the bar, all the staff we... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to write your review and for the excellent 5 star rating. We are really pleased you enjoyed your stay. As a thankyou and in the hope we might see you for a return visit, if you quote your TA pseudonym we can offer you a 15% discount off best available rates. Kind... More

Saddleworth
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked just a night for a relax. Rang the hotel for ideas on packages as the website wasn't clear. We were offered an executive room with a reduction Very disappointed the balconies are wasted, no chairs and feel very council building! Room ok. Leisure club and spa treatments fantastic . We ate in the restaurant and it was good BUT... More

Was this review helpful? Yes
pickle2014, Guest Relations Manager at Whitewater Hotel & Leisure Club, responded to this review

Dear reviewer, Many thanks for taking the time to write your reveiw and for the 4 star rating. We appreciate your response and feedback. As a thankyou and in the hope we might see you for a return visit, if you quote your TA pseudonym we can offer you a 15% discount off best available rates. Kind Regards, The Team... More

Been to Whitewater Hotel & Leisure Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Whitewater Hotel & Leisure Club

Also Known As:
Whitewater Hotel And Leisure Club
Whitewater Hotel Leisure
Whitewater Hotel & Leisure Club Newby Bridge, Lake District
Address: Lakeland Village, Newby Bridge LA12 8PX, England
Location: United Kingdom > England > Cumbria > Lake District > Newby Bridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Newby Bridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Whitewater Hotel & Leisure Club 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Orbitz, TripOnline SA, Travelocity and Priceline so you can book your Whitewater Hotel & Leisure Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Whitewater Hotel & Leisure Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Whitewater Hotel & Leisure Club to your Saves list