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Brockwood Hall

Whicham Valley, Millom LA18 5JS, England
Hotel amenities
Brockwood Hall
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A recent review
4 of 5 stars reviewed 1 week ago
peterandrewj Washington, United Kingdom
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Two night stay in a Windermere lodge , very comfortable accommodation ,clean and well presented , we did not use the restaurant facilities used the bat twice and found it very pleasant , when in the main house there was no sign of any manager or supervisor ,our lodge overlooked the staff smoking area ,which seamed to be constantly used... More 

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1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff and a beautiful clean cabin which had just been renovated. A few little bits just needed finishing off in our lodge but we were very happy with the overall standard. The pool was also clean and well looked after. We have already recommended to friends and family. Good work!

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Liverpool
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We visited Brockwood Hall with some trepidation - we had been offered a complimentary 2 night stay and it was obvious that we were going to be offered an opportunity to buy into a timeshare type scheme. However, the whole experience was pleasantly surprising. Indeed, we were introduced to the option to join the timeshare type club, but it was... More 

Was this review helpful? Yes
Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you so much for your review! We are glad you enjoyed your stay with us and appreceate you can see the potential in the property. By early next year we should have most of the refurbishments completed and we look forward to your next visit. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Set in lovely surroundings with good views of the area around. The staff were helpful and pleasant, the walks in the area are memorable. Units could do with a slight renovation, and the kitchen could be better equipped. Would like to visit again

Was this review helpful? Yes
Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you for your review and we are happy to see you enjoyed your stay with us. Very soon your lodge will be completely transformed and the much needed revamp will be done. We look forward to seeing you again. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a peaceful, serene and quiet weekend break, this is the place for you. About an hour's drive from the Lake Windermere and five minute drive to Millom beach, Brockwood Hall is tucked in a lovely setting. Drive through the mountains and get closer to nature. However, if you are on a short visit to the... More 

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Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you for your kind review, we are glad to see you enjoyed your holiday and will hopefully be seeing you again soon. I'm sure the peacocks will be happy to see you again. More 

Lymington, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My Husband, my Mum and I spent last week at Brockwood Hall and thoroughly enjoyed ourselves. We booked through RCI (time-share exchange company) and could immediately see the potential that the new owners (of 18 months) seem determined to take advantage of. The Hall is in the Wicham Valley in Cumbria which is just stunning - especially when the low... More 

Was this review helpful? Yes 3
Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you for your review and the valuable information given. We have been hard at work on the refurbishment of the resort and are looking forward to having it all done. We apologise for the lack of quality in the paperwork issued and have taken the measures to improve this as well as updated our information. Thank you for pointing... More 

Warrington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

The cabin was a nice space with adequately comfortable furniture, TVs and lots of hot water. The staff were generally pleasant and helpful, but there were a few flies in the ointment. The biggest problem was being informed on arrival that we had to pay for our own electricity. We were recommended to put on £20 and that we would... More 

Was this review helpful? Yes 2
Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you for your review and the feedback given. We are sorry that you weren't informed about the pre paid electricity but we do try to inform all of our guests before arrival. I can also assure you that the amount refunded was correct as the meters are frequently loaded with credit for housekeeping to clean the lodges. We are... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

My husband and friend and I have just come back after a week stay at brockwood hall and let me say it was the best place we have ever stayed at the lodge we stayed in was call grizedale couldn't of asked for a cleaner lodge... It was beautiful and had a hot tub for our use on the decking... More 

Was this review helpful? Yes 4
Brockwood L, General Manager at Brockwood Hall, responded to this review

We are thrilled to see you enjoyed your stay at our resort! It means a lot to us to see happy and satisfied customers so thank you for the great review and we hope that we will see you again. Thanks, from all the staff at Brockwood Hall More 

Nottingham, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 19, 2015

Just got back from a 4 night stay here. There is a lot of work being done on the lodges, and when it is all finished it should be very nice. I expected to see more people staying here as it is summer season.We stayed in Esk lodge a 4 berth lodge. It has had some modernisation, the bathroom looked... More 

Was this review helpful? Yes 2
Brockwood L, General Manager at Brockwood Hall, responded to this review

It's great to see that you enjoyed your stay with us at Brockwood Hall. There will actually be further changes and improvements to the lodge in the bedrooms and living room including new furniture and beds. We are sorry that the cleaning may not have been at the right standard but we are always trying to improve and getting feedback... More 

Manchester, England, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 10, 2015 via mobile

A fantastic spring bank weekend at this tranquil and serene place. It's so well hidden and tucked away the only thing surrounding it is peace and nature. If you are looking for a break with no distraction this is the place to book. The lodges surround the beautiful Hall and its ground and gardens are pretty. The staff are so... More 

Was this review helpful? Yes 1
Brockwood L, General Manager at Brockwood Hall, responded to this review

Thank you for the great review, we are really happy that you enjoyed our beautiful setting and wonderful staff. We aim to keep improving each day and hopefully we will be able to go one step further on your next stay. See you soon More 

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