Stayed for one night, booked thro Oxford Hotels central reservations line for the price of £54 for B&B for two and asked for a room with sitting area. After three attempts, the hotel manager finally gave us a room that was satisfactory. She was very helpful and went out of her way to satisfy us with suitable accommodation for the...
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I am extremely disappointed that you commented you were unhappy with the service you received in our restaurant & I am pleased you spoke with me about this during your stay. Your comments have really helped us identify some major shortfalls in our restaurant service & we have been able to address these training issues with our staff, thank you....