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Ennerdale Country House Hotel


Ennerdale Country House Hotel
Hotel class 3 of 5
Northern Lakes, Cleator CA23 3DT, England
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Traveler Reviews

64% Recommend
3.5 of 5 stars 26 reviews
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All (26)
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2 of 5 stars
TinyTyne 3 contributions
Tyne & Wear
May 5, 2009 | Trip type: Couples
0/1 found this review helpful

Stayed for one night, booked thro Oxford Hotels central reservations line for the price of £54 for B&B for two and asked for a room with sitting area. After three attempts, the hotel manager finally gave us a room that was satisfactory. She was very helpful and went out of her way to satisfy us with suitable accommodation for the... more

Management response from
OHIML, General Manager

I am extremely disappointed that you commented you were unhappy with the service you received in our restaurant & I am pleased you spoke with me about this during your stay. Your comments have really helped us identify some major shortfalls in our restaurant service & we have been able to address these training issues with our staff, thank you....

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4 of 5 stars
lazytraveller30 1 contribution
Scottish Borders
Apr 22, 2009 | Trip type: Couples

My husbankd and I stayed at the Ennerdale House Hotel Mid April this year. We have a lovely room overlooking the gardens and the Italian fountains etc., these looked a bit grubby when we arrived but during our stay they were cleaned and the difference was amazing. The hotel and been busy over the Easter Weekend and that was obvious... more

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2 of 5 stars
Maxineanna 2 contributions
Warrington
Apr 3, 2009 | Trip type: Business, Solo travel

First impressions were excellent. The entrance is lovely with fantastic decor. The receptionist was very friendly and welcoming. However, the room was a huge disappointment. It was tiny; I had to place a tub chair on the spare bed as there wasn't room for it. The bathroom was badly in need of updating; the grout was grimy and the silicone... more

Management response from
OHIML, General Manager

Many thanks for your comments. I have taken on board all your comments & spoken with the relevant departments & will use your comments when arranging future training.

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4 of 5 stars
MOVEDAWAY 12 contributions
BIRMINGHAM
Mar 9, 2009 | Trip type: Couples

Booked a few days away with hotel connexions and got this great hotel for £65 per night D/B&B for both of us.It's a lovely old building in the western part of the Lakes with beautiful grounds, we had a farmhose room and although the receptionist said we were ground floor it was but we had a balcony that was about... more

Good Value
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4 of 5 stars
270ambrose 17 contributions
Shildon
Jan 20, 2009 | Trip type: Couples
1/1 found this review helpful

We have just had an enjoyable weekend break at the Ennerdale Hotel and for people wanting "special offer " reasonably priced accomodation this fits the bill . We booked direct with the hotel chain for 2 nights b.b and felt we obtained good value for money .The standard rooms are comfortable with little noise and the usual ammenities expected from... more

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5 of 5 stars
Gezabee 1 contribution
Derby
Jan 9, 2009 | Trip type: Couples
1/1 found this review helpful

We arrived on a very cold Friday afternoon in the new year and were met by a friendly receptionist ' Kelly ' . We booked a standard double room at a very good price anyway, but were then upgraded to a suite with Jacuzzi bath !! which was a nice treat . I had requested a quite room when i... more

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5 of 5 stars
starrysonja 1 contribution
Glasgow
Jan 3, 2009

Just got back from a one night stay at the Ennerdale with my husband. Quite honestly one of the best nights I've ever had in a hotel. It was very warm and cosy as soon as we stepped in (roaring log fires) and a nice friendly reception. We upgraded our room to the bridal suite for just an extra £20.... more

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4 of 5 stars
ManorNorthYorks 3 contributions
North Yorks
Nov 12, 2008 | Trip type: Business, Couples

A lovely warm greeting awaited us when we arrived on a dark, cold and windy night - both from the 'real' fire burning in the entrance hall and from the staff. Although the hotel is a bit 'tired' it has character and the dining room and views over the garden are lovely. We thought the dinner was very good (although... more

surprised
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3 of 5 stars
jayeyeWigan 1 contribution
wigan
Nov 11, 2008

we booked a two night stay for my partners birthday.her sister booked the four poster room for her birthday present .the first surprise was it was let to someone else when we arrived.we booked a meal for her birthday on saturday night.they both ordered fillet steak.another surprise it wasnt fillet in memory of man.they said they had changed supplier.they should... more

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4 of 5 stars
hikermac 2 contributions
staffs
Nov 1, 2008
1/1 found this review helpful

We have just spent a long weekend at this hotel in Cumbria. We arrived in the most awful weather imaginable. A month's rain fell in 24 hours together with gale force winds. We stopped off in Cockermouth - in hindsight it may have been better to go straight to the hotel as by the time we made our way 12... more

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Ennerdale Country House Hotel Address

Northern Lakes, Cleator CA23 3DT, England