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Lodore Falls Hotel

Certificate of Excellence
, Borrowdale CA12 5UX, England (Formerly Hilton Keswick Lodore)
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1 room 1 guest
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Lodore Falls Hotel
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1,413 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (484)
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English first
  • All months
    (1413)
  • Mar-May only
    (367)
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived after a long walk around the lake. Sat down in the main bar for our favourite scones which we love at the lodore. Before tucking in we were overpowered by terrible music which I can only describe as strange euro pop or one of those cheap CDs bought when an establishment does not want to pay the licence fee... More 

Was this review helpful? Yes 3
Preston, UK
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The service we received having our afternoon tea on arrival didn't create a good first impression, as they seemed to have lost our order. The room was lovely and we were upgraded to a lake view. The dinner was good, albeit quite plain food, and the service professional. Breakfast service was very good. Fabulous location with beautiful walks. The gardens... More 

Was this review helpful? Yes 2
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Coming from Cumbria but now living in Manchester the iconic ladore falls was always a hotel I wanted to stay in so as part of our anniversary weekend we booked the Friday night to stay there before moving to the borrowdale just down the road.. On arrival we were a little disappointed with the lady on reception she was rather... More 

Was this review helpful? Yes 11
Nottingham, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Lodore Falls hotel over Saturday 15th August from which we arrived earlier than the check in time of 3pm when the room would be ready. We were looked after wonderfully by the reception staff who kept our bags and also allowed us to use the Leisure facilities before we checked into the room which we were... More 

Was this review helpful? Yes 2
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘JamieG’ Thank you for such a wonderful review, we are all so pleased you enjoyed your short break with us and look forward to welcoming you back. Many thanks Matt Collins General Manager More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked using a Travelzoo voucher, and upgraded to a lake view. I emailed ahead of the visit to ask whether I could have a balcony and when we arrived, we had a lovely room with balcony. Check in was friendly and efficient. There was a wedding on and the bar was heaving but we were served eventually although the... More 

Was this review helpful? Yes 4
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘sukithecat’ Thank you for your review, please except my apologies for the disappointing dining experience following your most recent stay. I will investigate your comments with the Head Chef and Restaurant Manager to fully understand the shortfalls and work with them to develop the consistency and quality that I expect. If you dine off the 5 course menu you... More 

Stafford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived early Friday evening and first impressions were mixed as we were totally ignored at Reception for a good 5 mins whilst phones rang and were answered before us! That said when we were finally acknowledged the receptionist was extremely helpful and my email about rooms on a higher floor had been seen and rooms had been allocated on... More 

Was this review helpful? Yes
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘shasld’ Thank you for taking the time to write a review following your recent stay with us at Lodore Falls. I’m pleased you enjoyed all aspects and I appreciate your feedback on the bikes. Being new I haven’t tried them out, but on the back of this will address all your comments regarding the organisation, servicing and preparation of... More 

Saddleworth
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

The Lodore Falls hotel is in a stunning location near Lake Derwentwater and in front of the Lodore Falls. From the front aspect, the building looks very grand and beautiful. Spotting the hotel from our boat-ride on the lake, my husband and I decided to have morning coffee in the hotel bar area before heading off on our walk. As... More 

Was this review helpful? Yes 2
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘Debs W’ Thank you for your review. I’m so sorry to hear that you came away disappointed. I will share your feedback with the Kitchen and Bar team and carry out further training. All our Scones and dishes are made on the premises and I expect my team to bake on the day, it would be useful to know... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I and 9 friends visited the Lodore Falls Hotel and booked the separate Lodore House nearby for my Hen weekend in June 2015. It was spectacular! Lodore House is spacious, luxiorious and the views are breathtaking. We arrived and the fridge had been filled with fresh bacon, sausages, eggs, tomato's, mushrooms, eggs and milk. We had one chilly night and... More 

Was this review helpful? Yes
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘Katie H’ Thank you for your review it is so no nice to hear you enjoyed your stay in Lodore House in June, a nice option for those who like the benefits of a Hotel and Leisure Club next door but prefer self- catering. We look forward to welcoming you and your friends back soon. Many thanks Matt Collins... More 

Gateshead, United Kingdom
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Lodore Falls for two nights to celebrate our friends' wedding. The location of the hotel is absolutely stunning. Being right on the lake's edge with a beautiful view out over Windermere, this hotel certainly has a unique selling point. I could have looked out over the lake all day, especially as the weather was very pleasant. Parking... More 

Was this review helpful? Yes 1
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘Simon M’ Thank you for your review following your recent stay, I am sorry to hear that you received a surly service on breakfast on one of the mornings but pleased you enjoyed all other aspects of your visit. I will meet with Jonny and his team to further discuss breakfast service to ensure that we are flexible and... More 

Immingham, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended a wedding here and was disappointed. The staff were very hit and miss especially the bar staff who I had to ask for something to put my sons wedding cake in. I had to repeat myself before he understood me and then it took him ten minutes before he fetched me a small bag to put half a tier... More 

Was this review helpful? Yes
GMLodore, General Manager at Lodore Falls Hotel, responded to this review

Dear ‘Lanie93’ Thank you for your review, I’m sorry to hear there were aspects of your visit that were not up to our usual high standard. I will feed this back to the relevant Department heads and ensure the relevant team members go through further retraining. Once again please except my apologies, should you wish to stay in the future... More 

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