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Nent Hall Country House Hotel

Certificate of Excellence
A689, Alston CA9 3LQ, England
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1 room 1 guest
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Nent Hall Country House Hotel
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397 Reviews from our TripAdvisor Community

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Traveler rating
    210
    134
    33
    11
    9
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25
279
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yorkshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Booked two days in a four poster room with garden view via Booking.com. On arrival we were shown a pokey somewhat grubby room, freezing and without the view as advertised. When we complained we were immediately moved to a nicer room and informed that there were no rooms with a garden view. Later we discovered this was not the case!... More 

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Stirling, United Kingdom
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a special occasion after driving past on a number of occasions, it did not disappoint. On arrival the grounds are well kept with a large car park, with a stunning hotel front. The staff throughout the visit were friendly, helpful and very informative during the whole stay, especially the lads working on Wednesday night who couldn't... More 

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English in Scotland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jeanette and I have just returned from another most enjoyable 2 night break at this Hotel. The staff, as before, are really excellent, and Naomi continues to offer first class hospitality. We were given a room upgrade which was a nice surprise, including a luxurious four poster bed, and a bathroom which was larger than many hotel bedrooms! Food was... More 

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Guisborough
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife had a two night stay here and it is the second time we have visited. The staff, particularly Naomi and Kate, could not be more helpful and are very welcoming and friendly. The Hall is a great place to stay, very clean with good food and a good choice of beers. It is very well located for visiting... More 

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Lincoln, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great location, very friendly and helpful staff, excellent food and clean tidy rooms. The only reasons we have not given a 5 are because of the very creaky bed (we did not complain so they had no opportunity to do anything about it for us) and in some areas the interior is looking a little tired, however this... More 

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Liverpool, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We visited this hotel on a 5 day C2C cycle trip. A lovely country house hotel 5 miles outside of Alston in the Pennines. Bike storage was secure, warm and roomy. The breakfast was served in the large slightly impersonal room but the quality of the food was very good. The dinner was served in the bar and was of... More 

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Middlesbrough
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can only repeat what other people have said that this is a excellent hotel in a lovely location. . Stayed for 2nights on Groupon deal. Food and staff were excellent. Normally do not name members of staff but would like to give special mention to Naomi whose pleasant and efficient manner stood out. Excellent breakfast and bar meals. Used it... More 

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Preston, United Kingdom
Level Contributor
133 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed July 24, 2015

We booked for 2 nights on a Groupon deal which made is excellent value, The staff are so friendly and helpful. The could give customer care training to many other establishments. The hotel is in need of some TLC as are the grounds, but it is in a beautiful location and is very relaxing. The restaurant is only open Friday... More 

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Coventry, United Kingdom
1 review
4 of 5 stars Reviewed July 21, 2015

My wife and I stayed here a few weeks ago. Everything was extremely pleasant including the views and most of the service. The only unpleasant experience we had was with one of the front of house members of staff. He was extremely rude and didn't seem to have an ounce of customer service within him. Aside from this, we would... More 

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Ashton-under-Lyne, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 18, 2015

We have just spent three nights at Nent Hall and enjoyed every single minute of our visit. We have been before and even though it was two years since our last trip, it was like coming home. Naomi welcomed us like we were family. It was lovely. We had a beautiful suite which consisted of a large bedroom, sitting room,... More 

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