As most revues say, it is a bit dated, and warm. The breakfast was okay, lots of choice, staff were okay, but got knarked because we all drank in the Ford Social Club (next door) only £1.50 a pint. In fact they didn't even open the bar for the Saturday night as they assumed we would go next door, they... more

I stayed here with my partner in a double room for one night early September. On entering the hotel to check in the blonde receptionist carried on with her work head down and didn't acknowledge me for 5 mins, even though I was stood right in front of her! The room was basic and clean although a little run down.... more

we stayed here for one night and would have not stayed longer. The room had an unpleasant smell, the bathroom was mouldy and the bedding did not look particularly clean. In the morning there was no hot water and we waited three quarters of an hour to have a luke warm shower. On querying this when settling the bill the... more

We found The Hillcrest to be a very friendly and welcoming hotel in a nice area.The corridoor to the rooms was pretty hard to find . The rooms was clean and comfortable with everything you need for a night's stay. The towel were a bit small but that happens in a lot of hotels these days . It could have... more

Cleaniness is the number one priority for any hotel I stay at - whether it be 1 star or 5 star - and I expect the owners or management of a hotel to have enough pride and respect in themselves and their customers to keep the premises clean. This hotel did not meet that basic standard - the bathroom displayed... more

we were staying at this hotel as we were going to a friends engagement party near by. The lady at reception was very cheerful and friendly. She booked a taxi for us for the evening and even asked the taxi firm what the cost would be to get us there. Absolutely wonderful. The room was lovely and had plenty of... more

After having read the reviews I was half expecting Basil Fawlty to appear. However give credit where credit is due the staff were very good. Upon looking at my non refurbed room outsidethe window was the services and plant piping , a new room was called for. This though busy, as we were there on a business meeting proved no... more

Arrived at the Hillcrest hotel early afternoon to be pleasantly surprised by a charming three star hotel. No air conditioning and due to the exceptional weather,the whole hotel was roasting,but i was greeted by a friendly receptionist who informed me that the hotel was quiet tonight so i could be upgraded to a suite. The room was very cute,with a... more

My boyfriend and I stayed at this hotel and found it to be very pleasant. I was a bit dubious about staying here after reading some of the reviews but since we were travelling as part of a travel offers programme, where we pay for breakfast and dinner and then get to stay for free, we didn't feel as though... more