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Macdonald Portal Hotel, Golf and Spa

Cobblers Cross Lane, Tarporley CW6 0DJ , England
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Macdonald Portal Hotel, Golf and Spa
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Ranked #4 of 5 Hotels in Tarporley
A recent review
5 of 5 stars reviewed today
741mariew Crewe,
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954 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crewe,
1 review
5 of 5 stars Reviewed today NEW

I was there for our company golf day. We were very pleased at the service given by all the members of staff. We were treated extremely well and couldn't fault anything. Great food, great service, lovely room. Fantastic, no compaints

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London, United Kingdom
2 of 5 stars Reviewed yesterday NEW

Staying here for three days with a golf society. Golf is good, drinks are expensive though you do get a 20% discount. Service so far has been poor, poorly trained Staff, they being too busy to cope. Yesterday it was 2.5 hours to get fed a three course meal. Tonight it was worse. Starting off it was the little things,... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed yesterday NEW

I booked this hotel for a spa day for my husband and his brother on fathers day! When booking this i was asked if i wanted to add a lunch to it for £15 each, which i did. When they arrived they went into the spa area, and just before their treatments they went over to the restaurant, they were... More 

Was this review helpful? Yes 1
Wilbarston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited in June 2015 with a group of friends for a midweek golfing break. Both courses were excellent, the hotel facilities were first class and the staff were friendly and attentive. Great venue for groups whether for golf, spa or both.

Was this review helpful? Yes 1
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had two nights here, found it so relaxing. The staff were really good and acknowledged you every time you were in their section from reception, bar, restaurant. This is plus a lot of hotels could do with . The grounds were extensive and beautifully looked after . We went swimming in their lovely long pool which was one of... More 

Was this review helpful? Yes 1
crewe
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a one night stay with the Portal through secret escapes.the executive room we stayed in was excellent,the three course meal included in the evening & breakfast was first class.The staff were very friendly & helpful making the evening special as it was my husbands birthday, especially Claudia who worked very hard throughout the evening & is certainly an... More 

Was this review helpful? Yes 3
Preston, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Went for a two day break with 11 others. Had heard really good reports of the courses and hotel. Good points; great location, golf courses good, single room having paid supplement very good. Most of the staff friendly and polite. 😃 Bad points; food average, dinner which was included was average. Breakfast poor some of party told lies about items... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights with 3 games of golf.The staff were excellent and could not be more helpful.My single room was superb in every way.breakfast and evening meal were both very good and the 2 golf courses were great for society golf.Not too difficult but a stiff test. Did not visit the spa but the pool and steam rooms... More 

Was this review helpful? Yes 1
Macclesfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Myself and 3 friends booked a spa break with afternoon tea and evening meal, The spa and treatments were exceptional and really relaxing and afternoon tea on the patio was lovely and we had ecellent customer service, The rooms were spacious and very comfortable, clean and well equiped and the views and grounds lovely. However the evening meal in the... More 

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GMMacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Guest Thank you for your review following your stay with us at Macdonald Portal Hotel, Golf & Spa. I am pleased that you enjoyed your stay with us overall and appreciate your helpful comments. I was sorry to learn of your disappointment with your evening meal as a few items had run out. Please be assured that I have... More 

Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 2 nights with a golfing party. Very impressed with the golf courses great condition with lovely views. The Spa in particular the pool was excellent. Service at the bar was very friendly but oh so slow staff struggling with the systems ,my soup arrived at lunchtime accompanied by a bread roll in the waiters hand ! Breakfast on Saturday... More 

Was this review helpful? Yes 1
GMMacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Guest Thank you for your review following your stay at Macdonald Portal Hotel Golf & Spa. I am sorry that certain aspects of your stay fell short of your expectations. I have addressed your points raised with my team and we have implemented more training in these areas. I do hope we get to welcome you back to Macdonald... More 

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