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Macdonald Portal Hotel, Golf and Spa

Cobblers Cross Lane, Tarporley CW6 0DJ , England
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Macdonald Portal Hotel, Golf and Spa
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Ranked #4 of 5 Hotels in Tarporley
A recent review
4 of 5 stars reviewed 6 days ago
Mary T Ulverston, United Kingdom
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984 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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  • All months
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    (279)
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Devon, United Kingdom
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed yesterday NEW

First the good bits (the reasons why this rating is a 2 and not a 1). The hotel has wonderful views and the rooms are comfy, clean and quiet. Amber. Now the rest... We arrived just before 1:30pm only to be told our room would not be ready and we had to wait until the 2pm check-in time. That's fair... More 

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Stoke-on-Trent, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

I went to a spa day with my friend on a Sunday, the day was great and the treatments very relaxing so I would not say not to go but my day was tarnished when it turned out someone had been in my locker and stole £30 cash from my purse. So far the management have been very unhelpful and... More 

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Ulverston, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Two nights with two rounds of golf. The Championship golf course is a long walk, and I would recommend a buggie. Rooms on the third floor are Much Quieter. The food was really good, and they catered well for members with allergies. Beautiful breakfast. If there is any criticism to find, staffing levels are low, and you have to be... More 

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Had a lovely spa day. The facilities were fantastic, the afternoon tea was stunning. The massage lacked in service though which was disappointing. My friend had a massage with a different colleague and thought it was great

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Windermere, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just returned from my second golfing trip to Macdonald Portal Hotel, Golf & Spa and will certainly be returning again. The Sunday night golf breaks are great value for money. The staff are very welcoming with attentive friendly service, if you have breakfast early as I do then service is not a problem if you are on the last minute... More 

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Aylesbury, Bucks, England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

It is quite hard for me to score this. The Hotel is really nice and the room Very comfortable and inviting, very well looked after, and with a really comfortable bed. The rest of the Hotel was equally spotless. The staff were all very pleasant and polite and seemed to work hard to please, but... I'm not sure if they... More 

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cheshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

beautiful place for a wedding but too many golfers. Car park was full. Difficult to find a parking space. Drinks expensive. Bar staff need to smile but breakfast staff were friendly and helpful. Need air con in rooms.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chester
1 review
3 of 5 stars Reviewed 1 week ago

Had a cocktail master class which the bar staff Konrad Fortini and Lauren Millington where excellent for, made the weekend. Shame about the duty manager Hayley Lane who was rude to us and the staff, then kept us waiting 40mins at 1.30am to sort a bill out, she was very unpleasant and told the bar staff that had been amazing... More 

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Was this review helpful? Yes 5
Lincolnshire, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a fire brigade national golf event over 2 days. The courses were good and the hotel complex was the usual high standard of decor,service and comfort that comes with spa and golf resorts. The only criticism are the extortionate prices for drinks at the bar.....at least dick turpin wore a mask!

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GMMacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Guest Thank you for your recent review of Macdonald Portal Hotel Golf & Spa. I am delighted that you had an enjoyable stay with us overall. With regards our pricing, Macdonald Hotels work hard to establish correct pricing bands that relate to the location of our hotels and also the prices that our competitors offer - I feel we... More 

Bristol,
1 review
4 of 5 stars Reviewed 1 week ago

We stayed to break a long journey up. Played on the Championship course, which was pleasant especially the back nine holes.Our room was very comfortable and evening meal was good. Pro shop staff very helpful.

Review collected in partnership with this hotel

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GMMacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Guest Thank you for your positive review following your recent stay at Macdonald Portal Hotel, Golf & Spa. It was lovely to read your good comments. We look forward to you visiting again soon. Many thanks Marc Smith General Manager More 

Hotel Review Summarization

What travelers say

  • Evening meals(10)
  • Very good(9)
  • Steam room(5)
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111 photos of this hotel

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