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Macdonald Portal Hotel, Golf and Spa

GreenLeadersSilver level
Cobblers Cross Lane, Tarporley CW6 0DJ , England
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Macdonald Portal Hotel, Golf and Spa
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1,269 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely hotel only downside we spent £50 on food & drink & was charged £5 for a tray! Breakfast we waited 40min yet when it arrived was wrong & I was told they had ran out and I wasn't given the chance to change which I think is very poor. however rooms were lovely & reception staff was very helpful!

Review collected in partnership with this hotel

Helpful?
Thank jennytoner
Bury, United Kingdom
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

we booked a Friday night prior to a spa day. The room was lovely, reception staff attentive and efficient. Dinner which was included in the rate was good but rather limited int eh choices. The restaurant staff were again attentive and efficient. Everything started to go wrong the next mornings service was poor and slow in the restaurant , our... More 

Helpful?
Thank hereandthere23528789
Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel and surroundings are fabulous, friendly staff, large comfortable bedroom with fantastic bathroom a lovely experience and will definitely come back with friends and make use of the spa facilities.

Review collected in partnership with this hotel

Helpful?
Thank Rita1859
walsham le willows
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Back in 2010 I wrote quite a scathing review... I would like to update that. A colleague booked us in here this weekend and had I realised I would have begged to stay elsewhere based on previous experience. How refreshing however to realise that quite clearly management have listened to the constructive criticism of fellow trip advisors and what a... More 

Helpful?
Thank fireblademist
Macclesfield, Cheshire
1 review
5 of 5 stars Reviewed 2 days ago NEW

keep up the good work!, i enjoyed my stay very much i wish'ed i could have stopped longer, so maybe the next time i will come i will stop longer as Tarporley is a nice area to vist with many select shops and resraunts

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Helpful?
Thank andyt209
Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Myself and my partner are in 30. We felt the hotel was very clean and comfy and we'll presented.However it did lack atmosphere and enchantment. The areas of bar / restaurant require updating and possibly improvement of music. The lack of a modern appealing cocktail/wine bar was a disappointment. The staff were very helpful polite and pleasant. We felt the... More 

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Helpful?
Thank ntimbo86
Wednesbury
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Lovely weekend everything was very well run staff very attentive and professional.... Cleanliness exemplary, food excellent, drinks were a little steep, but you expect that in classy hotels.... Grounds were excellent also.

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Helpful?
1 Thank cp157
Chester, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Utterly rubbish! Called spa more than 4 times to make an appointment -no answer each time. Called reception for them to pass a message onto them -still no response. Won't be booking that spa day for 4 now and definitely won't be going back or recommending 😡

Helpful?
Thank hellieb99
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Received a spa weekend as Christmas present and from the moment we arrived it was a disaster. Spa treatment times had been changed without informing us which meant we had missed them Service in the restaurant was terrible waited over half an hour for our soup to start only for it to be served cold!! Main was much better either!!... More 

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6 Thank Joanne_liz
liverpool
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night as review to forthcoming golf society visit. All ok but you need the 20pct group discount or drinks prices quite expensive. Food and service in restaurant in the evening good. A little slow at breakfast when you need prompt service especially if you have booked tee time or spa treatment. Suggest they invest in good quality hot... More 

Review collected in partnership with this hotel

Helpful?
Thank royandpauline
GMMacPortal, General Manager at Macdonald Portal Hotel, Golf and Spa, responded to this review

Dear Guest Thank you for your review following your recent stay at Macdonald Portal Hotel, Golf & Spa. I appreciate your constructive feedback which I will share with the team. We look forward to you visiting again soon. Many thanks Marc Smith General Manager More 

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