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Chimney House Hotel

Congleton Road, Sandbach CW11 4ST, England
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Chimney House Hotel
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Chimney House Hotel
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365 reviews from our community

Traveler rating
    77
    105
    76
    55
    52
See reviews for
59
136
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58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wirral
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Booked on a Groupon by my wife as a birthday treat - I looked up reviews and found they were at the opposite ends of the spectrum - a 'marmite' group of reviews - if you will. This made be even more determined to be objective and after the stay I feel I have some valid notes and new information.... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We booked into The Chimney House Hotel as it looked good but with hindsight, we should've slept in the car. Very nice lady on reception cannot be faulted or blamed for anything wrong. Our room was very cold as the radiator didn't work (or the heating was turned off at 10:20pm), no hot water for a shower. We were given... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was meant to be a romantic getaway, unfortunately a few issues meant it wasn't the best. On arrival staff lovely, first room had broken bathroom light, we were moved across the corridor, room smelt musty/damp don't know when it was last used but then my husband found a crawly of some sort on the bed and an infestation of... More 

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Derbyshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A clean Very Small hotel with no amenities other than a small bar (with very miserable barmaid) and the restaurant. Bedroom was fine with nice view, but the 'double' bed was VERY narrow, unusually small for double bed. Nice place if you want quiet break with nothing to do.

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Hartlepool, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

Visited this hotel with my partner and while the hotel was adequate, it was clean and room was a fair size the restaurant was a disaster. Booked for 8pm on a Friday to find four choices for starter, main and dessert, not a huge choice. I was told the rump steak was off they had run out, down to three... More 

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This was a lovely little hotel, with lovely food and lovely staff. We booked on a groupon deal and thought it was really good value for money. The hotel was very clean. I would have given this a higher rating had it not been for a few 'small' issues we had. The bed in our room was not a standard... More 

Was this review helpful? Yes 1
Redditch, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed here on Saturday 21st March. We had bought a groupon voucher and upgraded to an executive room. We had a lot of trouble from the reservations team before our stay. They phoned to tell us we hadn't shown up for our stay a week before we were due to arrive. We also emailed beforehand to... More 

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Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We came here for afternoon tea and it was lovely. Food was very good, and plenty of it. Hotel was lovely and clean. However, the staff were pretty terrible. When we asked any questions they were completely uninterested, as if our presence was an inconvenience to them! Not once did they come over to see if we were enjoying the... More 

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Birmingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed here a few weeks ago with friends, everything was good, We were all happy with our stay, I want to COMMENT on other COMPLAINING COMMENTS from MOANING CUSTOMERS, IF YOU WATCH THE TV PROGRAMMES ON HOTEL STANDARDS, some guests are unbelievably too eager to complain about anything , there is nothing to moan about at the Chimney House... More 

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Prestatyn, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for my husband's 30th birthday with a Groupon voucher. When I booked with the hotel over the phone, I explained that it was my husband's birthday and asked for one of the hotel's nicest rooms. This wasn't a problem and the lady on the phone sorted that for us. When we arrived we were checked in by... More 

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