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Chimney House Hotel

Congleton Road, Sandbach CW11 4ST, England
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1 room 1 adult
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512 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'd driven from London and damaged my shoulder and couldn't drive any further. This was the nearest hotel I could find. The room I got was amazing for the money. I hate the cold but was really comfortable and the bed was good too. If I'd known this was here I'd have stayed here the other night instead of the... More 

Helpful?
Thank Richard W
Stoke-on-Trent, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked last minute, receptionist on arrival was pleasant and first impressions of the room were good. The positivity ends there. The room was without hot water for the first night. When I contacted Reception to enquire about what was happening about it, I got a very gruff response. On the first night there was a wedding reception taking place, due... More 

Helpful?
1 Thank 948Sandra
Bristol, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my second stay here and it was not the best stay I have had, There were it would seem problems with the heating and hot water, my room (27) had no central heating working and the room was supplied with a convector heater which, did warm the room up eventually but the room was cold on arrival. the... More 

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1 Thank David P
Oxford, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On first look the hotel looks very good. However closer inspection reveals the fact that the decor etc is looking very tired. The manager seems to be the 'jack of all trades' sorting out room problems, taking dinner orders, serving breakfast to name but a few.

Helpful?
1 Thank Ian C
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on Saturday night and when booking in they asked for my debit card details as normal. When I checked the bank later I noticed they had taken £50 from my account. All good you would think, but of course when I come to check out they charge me the full room fee despite my protestations that... More 

Helpful?
1 Thank Totalimage99
Staffordshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We have used the chimneys for the last fifteen years , sadly it lost its way in 2014 due to very poor management. We missed a full year not using it at all ,due to poor meals ETC ,We were told it had new owners & has a good manager, So we decided one more go. New years eve 2015... More 

Helpful?
Thank john r
Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

I was recently at chimney house for my son and now daughter in laws wedding. Daniel and his staff went above and beyond to ensure that we had the best day ever, for us to remember. Food was excellent, the rooms were brill, and as. I am disabled Daniel went out of his way to make equipment for my bed,... More 

Helpful?
Thank Christine A
Stoke-on-Trent, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We booked for the Christmas lunch and the New Years Eve party night, following which we stayed overnight. We both enjoyed both events, we had stayed at this hotel previously, we both noticed a vast improvement on the accommodation, food and staff. Both meals were very enjoyable, the staff welcoming and attentive without being obtrusive. The double room on the... More 

Helpful?
Thank gerry2085
1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

We had our wedding at the Chimney House and I can not fault the service, the Staff, the rooms and the food, they were all excellent. The Manager Daniel couldn't do enough to ensure we had the best day and accommodated all our wishes. All our guests had a brilliant time and all complimented the food and the service. Thank... More 

Helpful?
Thank Vickey L
Isle of Man, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

We have stayed here on a number of occasions for business and pleasure and stayed in the newly renovated rooms which were beautiful. Each room was clean, spacious and furnished in a modern and contemporary style. On our last visit we had a drink in the bar, the staff are attentive and eager to ensure your stay is comfortable and... More 

Helpful?
1 Thank sara379
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