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All 1 Sandbach hotels

Brook Chimney House Hotel

4.0 of 5 Hotel   |   Congleton Road, Sandbach CW11 4ST, England
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Brook Chimney House Hotel
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Ranked #1 of 1 hotels in Sandbach
A recent review
3 of 5 stars Reviewed March 4, 2014
ChargingMonkey Barton-on-Sea, United Kingdom
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251 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Barton-on-Sea, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014 via mobile

I stayed at this hotel as a result of a party being held there. It was very good value for money at £70 for an executive room however the room furniture had seen much better days. The veneer on the bedside tables had peeled off completely in places and there were stains on the soft furnishings. I can look past... More

Was this review helpful? Yes 1
Luke K, Manager at Brook Chimney House Hotel, responded to this review

Dear CM. Many thanks for taking the time to provide feedback after your recent stay. I was pleased to hear your nice comments about some areas of our product and service, but I was sorry to hear you felt the receptionist showed disinterest when you brought the water pressure problem to our attention. Under new management recently, we are listening... More

Kells, Ireland
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 21, 2014

I spent 2 nights here as a Base for business meeting in and around the area. This Hotel could have it all, as its a charming building with an Old World look. However although the basics were covered to maintain their 3 Stars the detail was not. Cold Bedroom on arrival, so I had to turn on the heating, light... More

Was this review helpful? Yes
Luke K, Manager at Brook Chimney House Hotel, responded to this review

Dear Albert, thanks for taking the time to leave a review after your recent stay at the hotel. I have taken your comments on board and they will help me to improve the customer experience. We are genuinely working at making the hotel a friendly place to stay and I hope you'll notice improvements on your next visit. Many thanks More

Harwich, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2014

I have stayed at the chimney house a few times now and each stay has been a pleasure, warm friendly staff, excellent food, comfy clean rooms. I would most defiantly recommend a stay at this hotel whether on business or pleasure.

Was this review helpful? Yes
Luke K, Manager at Brook Chimney House Hotel, responded to this review

Dear Rachel thanks so much for your nice feedback. It's good to know when we get it right so your comments are appreciated. Thanks again and see you next time! More

Inverness, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 14, 2014

We stayed here for a night when visiting family in Sandbach. The Chimney house has always looked inviting from the outside but proved to be a huge disappointment and poor value for money. Prior to our stay we had just spent a couple of nights at two comfortable and extremely clean B & B's who served superb food and were... More

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Luke K, Manager at Brook Chimney House Hotel, responded to this review

Dear Kath, many thanks for taking the time to feedback after your visit. I was so sorry to see that you had a disappointing stay. I noticed that you actually stayed in October 2013 although the review was posted in January 2014. New management is in place at this hotel and we have addressed many of the issues you highlighted.... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 1, 2014

Stayed at this hotel for the night on NYE and can't say that we were particular impressed. We booked the hotel through hotels.com and it was £50 which I thought was quite good value for money considering we booked late and it was for New Years Eve. The hotel was nice on first impression. Large car park, the woman on... More

Was this review helpful? Yes 2
Sandbach, United Kingdom
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 14, 2013

Lovely setting, but needs a bit of TLC. Says ring for room service, but no phone in room! Room smelt of smoke,even though big sign on door said No smoking! Plenty of parking space and just off M 6. Dead fly in window was not what you expect to find. Wall paper needs sticking back to wall.

Was this review helpful? Yes 2
Nantwich, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 9, 2013

Visited for a Christmas dinner and disco with club we belong to but it was hugely disappointing. Nowhere to leave coats on arrival, asked to be seated by 7pm then waited 40 mins until 1st course was served with only a bread roll which could have been used as a torpedo to alleviate hunger! Starters uninspiring, main course not hot... More

Was this review helpful? Yes 2
Penrith, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2013

I have just returned from a 2 week stay at the chimney house hotel (minus the weekends). Week 1 - Room 22 First impression good. Staff friendly on arrival, quickly checked in. When I arrived to my room I was pleased, very spacious, modern bathroom, tea & coffee facilities, toiletries provided and a flat screen tv. Had to ask reception... More

Was this review helpful? Yes
Congleton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

Our visit was a gift from a relative. We were pleasantly surprised. We had a good pot of tea and the food though typical of an afternoon tea was excellent. The sandwiches were thoughtfully made with a selection of ham, smoked salmon and egg. The cakes were also well considered, small but delicious. A side dish of lemon butter and... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2013

Our room was a bit shabby needed the wallpaper sticking down and a slight mouldy patch from condensation by the window but the faulty light bulb was changed immediately and cheerfully. The room was very clean, the bed comfy and bathroom excellent so not much of a complaint. Breakfast best have had for a long time and the staff especially... More

Was this review helpful? Yes 2

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Additional Information about Brook Chimney House Hotel

Also Known As:
Chimney Hotel Sandbach
The Chimney Hotel
Brook Chimney House Hotel Sandbach, Cheshire, England
Address: Congleton Road, Sandbach CW11 4ST, England
Location: United Kingdom > England > Cheshire > Sandbach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Sandbach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brook Chimney House Hotel 4*
Official Description (provided by the hotel):
This Tudor-style building is in quiet gardens, 500 metres from junction 17 of the M6 motorway. It has free parking, a stylish restaurant, a bar and free Wi-Fi in the public areas.The brasserie-style Patio Restaurant is open for lunch and dinner. The Chimney House hotel also has a modern bar offering light bar meals and snacks.There are regular buses to Congleton, Sandbach and Crewe. Hotel Rooms: 50. ... more   less 
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