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Rookery Hall Hotel & Spa

Certificate of Excellence
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Main Rd | Worleston, Nantwich CW5 6DQ, England
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Rookery Hall Hotel & Spa
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1,314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rookery Hall Hotel & Spa
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2011

Rookery Hall was the hotel where we decided to hold our mums surprise 60th birthday party. We wanted something very special and very personal and Rookery ticked all the boxes for us. From the moment we decided to book the room for the party nothing was to much trouble, the communication between Earle, Heike and myself was 2nd to none,... More 

Was this review helpful? Yes 1
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, Thank You. What a super way to start our week. A 60th birthday celebration is a very special event indeed and we were honoured to be the venue of choice for such a party. I will speak to the whole team and pass on your sincere thanks as requested and what a superb team we now have. When there... More 

Manchester, England, United Kingdom
2 reviews
5 of 5 stars Reviewed November 27, 2011

We were married at Rookery Hall on 18th November 2006 and In that time have had two boys, so have only made it back for an anniversary visit on one prior occasion, so were very much looking forward to this past weekend. I would like to let you know the fantastic service, hospitality and warmth that was shown to us... More 

Was this review helpful? Yes
Gwyn J, Manager at Rookery Hall Hotel & Spa, responded to this review

Thank you for your feedback. We value our guest comments and they assist us in improving our standards and quality of service which we provide. I was delighted to read your feedback about the team and the quality of the food. We continually review our standards in order ensure that high standards are maintained at all times. Regards, Gwyn Jones. More 

Manchester, England, United Kingdom
2 reviews
5 of 5 stars Reviewed November 27, 2011

We were married at Rookery Hall on 18th November 2006 and In that time have had two boys, so have only made it back for an anniversary visit on one prior occasion, so were very much looking forward to this past weekend. I would like to let you know the fantastic service, hospitality and warmth that was shown to us... More 

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Happy 5th anniversary once again, we are thrilled you chose Rookery for you special break. Thank you so much for the wonderful feedback, this type of specific information is invaluable to us. I am personally very proud of the fantastic team we have here and I will be passing on your feedback to the whole organisation. Guest care is... More 

Nuneaton
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 22, 2011

Arrived at the Rookery Hall Hotel and Spa and was impressed with this old house and grounds. We arrived at check in at 2pm too be informed our room was not yet available and advised to sit in the bar until the room was available. Enjoyed a relaxing beer in the bar and returned to Reception a hour and 15minutes... More 

Was this review helpful? Yes 1
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, Thank you for your review of our hotel. We are sorry you had a delay in checking in as we said this was due to the late departure of the outgoing guests. I am glad the team kept you informed and offered refreshments and that when you did go to the room it was of a high standard. Thanks... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2011

Everything about our stay exceeded our expectations from the setting to the friendliness of the staff. Would love to go back and can highly recommend to anyone.

Was this review helpful? Yes 1
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, We are delighted you found the hotel amazing and thanks for telling the whole of trip advisor. I was personally also very happy to hear you comments on the team, menus and our upgraded June four poster junior Suite. Great to hear you will tell your friends and come back soon Kindest regards Stephen More 

Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 21, 2011

Have just spent a Saturday at Rookery Hall with an overnight stay for my birthday (60+). Staff were efficient and friendly and the room clean and functional with a television in the bathroom. The pool was excellent, though like other similar hotels, it was open to non-residents resulting in a noisy period when too many children were present. Overall the... More 

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, Thank you for reviewing Rookery and for providing some good feedback. We are glad you found out tean efficient and friendly, this is something we are proud of. We do have some members of our health club and at special listed times allow residents and members children to swim, these times as I have said are restriced. The price... More 

North Wales
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 20, 2011

Thoroughly enjoyed one night break with meal in the restaurant. Staff are outstandingly pleasant and helpful - nothing was too much trouble, Hope to return soon.

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, Thank you for choosing Rookery for a second time and we are delighted it was as good as the first. We hope the third is even better! Kind regards Stephen More 

Halifax, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 20, 2011

we visited rookery hall for two nights in november 2011. the hotel was amazing, resaurant delivered us mouth watering menus, staff werfe kind, courteous and respectful, suite (june) was fantastic. would definately go again and will recommend to all our familiy and friends.

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, Thank you for a great review. We are delighted you had such a great stay and you found the hotel amazing. The food in the restaurant, I agree, is of a very high standard. We have just spent some time on improving June and so are glad you found it of good quality Kind regards Stephen More 

nantwich
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2011

excellent accomadation,the staff were so helpful and attentive without smothering you.the maids and management all had a smile and a greeting.the accomadation was impeccable and so clean with all you could think of.we had a fantastic time

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Your few words say it all and we do thank you for them. We are so glad you had a fantastic time and enjoyed our special hotel, its team and its facilities. Kind regards Stephen More 

England
Top Contributor
107 reviews 107 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed November 16, 2011

Went to stay for wifes birthday treat.I did say it was her birthday and a box of choccies and welcoming card was in our room on arrival.Nice little touch. One of the things you notice with good hotels is how do staff conduct themselves? Well managed and trained staff do what they do with what appears to be little effort,and... More 

Was this review helpful? Yes
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello, We all are delighted to receive such a positive review and I am delighted you felt the hotel is well managed in all areas. Recommendations from loyal guests are so invaluable and we really do appreciate what you have done for us. Attentive team is so important especially when that attentivness is naturally delivered. See you soon and thanks... More 

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