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Hallmark Hotel Manchester

Stanley Road, Handforth SK9 3LD, England
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1 room 1 adult
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Hallmark Hotel Manchester
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1,108 Reviews from our TripAdvisor Community

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Derby, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel recently and was very impressed with everything. I was particularly impressed with the receptionist, Katie, who was very friendly and professional. How nice to be greeted with a smile and a cheery greeting after a long journey. The hotel was immaculate and our room was exceptional. I would recommend that everyone who travels to the... More 

Helpful?
Thank Jeremy S
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Disappointing sandwiches average beer ran out didn't replace the barrel service in restaurant very poor and breakfast was cold and cup of tea was disgusting and the was very basic the picture on the website is very deceiving

Helpful?
Thank Neil D
Bridgwater, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

After having a problem with the first room we went to reception to tell them about the situation and although the hotel was full they were very helpful and changed our room.The next day they moved us to a executive room while we out for day,which was lovely.The food was excellent and service good all staff very friendly.The spa was... More 

Helpful?
Thank Kirsti2016
Chester, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was here for 2 days for a training course - The hotel staff are welcoming and the hotel itself is quite nice - rooms are very warm - Lift is a little dated (Maybe I should have used the stairs). There were plenty of refreshments for the break out sessions - Shortbread stars were yummy! Just as well they... More 

Helpful?
Thank jane d
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

For the new year my wife and me decided to join the spa / gym. At £72 a month for the two of us it was a big step but we thought why not. We enjoy the spa and gym and the staff are very pleasant, HOWEVER three times a week the calm and peace is shattered by swimming lessons... More 

Helpful?
Thank gail h
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here night before a long haul flight to NY. Never again, apparently there are many "themed" weekends. Pumping music when you're up at four really isn't the standard of "airport stopover" we're looking for. Not sure how, this is classed as a hotel, didn't sleep a wink.

Helpful?
Thank KippaxKid77
Leicester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was booked to capacity, which always stretches the staff. But they seemed to cope very well, even with our constant changes on requirements. Food is very good. Bar lacks a bit of character but staff were attentive. Bedrooms seem to be either freezing or red hot, so think the changing weather had given some problems, though they managed to... More 

Helpful?
Thank Tina R
LindaGregory, Manager at Hallmark Hotel Manchester, responded to this review

Dear Guest Thank you for your review. I was delighted to read that your conference was a success and you overall enjoyed your stay with us. I will certainly share your comments with the conference team. I was pleased to read we were able to move your room when requested, we do try where ever possible to meet guest requests... More 

Portchester, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in the hotel whilst on a business trip to the area. My room was a good size with a clean bathroom, large flat screen TV and a very comfortable bed. Plenty of tea and coffee sachets provided (I left a note for extra de-caf coffee which was duly provided) plus lush biscuits. The hotel also has an on-site... More 

Helpful?
Thank Linda C
LindaGregory, Manager at Hallmark Hotel Manchester, responded to this review

Dear Guest Thank you for your review. I was pleased to read you enjoyed your stay and found our team friendly and attentive. Please do try our brasserie again as we have many tasty, well portioned dishes. I have spoken to my chef with your comments I do hope to welcome you back to the hotel again soon Kind Regards... More 

Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Utterly disappointed. 4 years ago, we had visited the Hallmark Hotel for an overnight spa break and had what I thought was the worse experience ever. When we arrived and realised we had booked at the same place, we hoped it would be better as it looked like it was newly renovated. Initial impression, the Reception area was lovely. However,... More 

Helpful?
1 Thank kkl_lee
LindaGregory, Manager at Hallmark Hotel Manchester, responded to this review

Dear Guest I am extremely disappointed with this review and would like to offer my sincere apologies you were unhappy with your visit. If you would like to contact me at the hotel I would be happy to discuss your concerns with you Kind Regards Chris Wild Operations Manager More 

Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held our wedding here in July 2015. The only thing I can say is if you like the venue, make sure you speak with Lucy Allen. For the 24 hours we used the various rooms and facilities, everything ran seamlessly thanks to her attention to detail and knowledge of Events. Fantastic place for a wedding if you have 150+... More 

Helpful?
Thank Nakul M
LindaGregory, Manager at Hallmark Hotel Manchester, responded to this review

Dear Guest Thank you for your review. I was pleased to read your wedding last year went as planned and please be assured I will share your feed back with Lucy Kind Regards Chris Wild Operations Manager More 

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