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BEST WESTERN PLUS Pinewood on Wilmslow

Certificate of Excellence
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180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
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BEST WESTERN PLUS Pinewood on Wilmslow
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388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • All months
    (388)
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    (98)
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    (102)
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    (64)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here at the end of May on a park, stay and fly package. The journey was very relaxed to the hotel, sign posts were extremely helpful and the hotel is very easy to find, on arrival to finding a car parking space I was pleasantly surprised as the car park is huge with lots of spaces round the... More 

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Market Rasen, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The reception received on entering could not have been better. A natural smile and help was great. When I requested a brandy and ginger ale. There was not a brandy glass also no ginger ale available. Although it said special lager on the bar. There was no special lager. Where we sat down for breakfast which was by the side... More 

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Keith Thank you for your recent review in regards to your overall experience at the Hotel. I do apologise for the issues raised and I will certainly discuss your concerns with my Restaurant Manager who will act accordingly to ensure that these situations do not occur in the future. We do have very high standards throughout the Hotel and... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose the Pinewood hotel for our wedding service and reception. They offered an attractive package and this was proven on the day (28/6/14) by a perfect day, great suburban location, nice gardens, very attentive management and staff. Jump forward 12 months and to our 1st wedding anniversary visit to the hotel restaurant "Restaurant 180" , once again cannot fault... More 

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Tom Thank you for your wonderful Trip Advisor review in regards to your overall dining experience in Restaurant One Eighty. I am so pleased that you enjoyed the food and the service that you received and that my Team looked after you both so well. It was great to see you both again, where has the year gone.. Thank... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have just had the most amazing weekend at the pinewood. We held our wedding here, and we couldnt of picked a better place. John and hannah and the rest of the team was absolutely fantastic, and nothing was ever any trouble. if there were ever any problems we didnt know about it. John was so attentive and helpful from... More 

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Rebecca Thank you so much for your wonderful Trip Advisor review in regards to your overall Wedding Day that took place at the Hotel. It gives me great pleasure to read such kind and positive words and that you and your guests enjoyed every aspect of this special day. Your kind words go a very long way and my... More 

essex
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a couple of nights here this week, stayed in room 139 which was a King room. A spacious room with a very nice ensuite, we had all that we needed for our stay. The bed was very comfortable and the towels were lovely and flufffy. The room we had did not overlook the garden but not a problem for... More 

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your positive feedback in regards to your recent stay at the Hotel. I am so pleased that you enjoyed every aspect of your stay and that you found my Team lovely, who went the extra mile. Thank you again and I look forward to welcoming you back to the Hotel in the near future. Kind... More 

Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Attended wedding at hotel, fantastic grounds, great wedding rooms. Very clean. Standard bar prices (expensive lol). Staff very freindly & accommodating. Easy to find. We had a twin room which was very nice, clean, great beds.

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for one night prior to holiday. All public areas newly refurbished but felt the rooms a little dated in comparison and had a few housekeeping issues with the first room allocated. Was upgraded and the new room was fine. Would probably stay again prior to flying from manchester!

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. I do apologise about the issues that you experienced initially and that you found your bedroom a little dated. We have only recently gone through a £1.8 Million refurbishment at the Hotel which consisted of 12 new bedrooms a new Lounge and Restaurant... More 

Durham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Book direct and get a great deal. Stayed the night before our flight. Good room and quiet. Facilities are fine and the staff very helpful. The hotel organised taxi to the airport came bang on time and 20 mins later at the airport front door. Worth considering.

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your positive feedback regarding your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I will certainly discuss your feedback to my Team. Thank you again and we will certainly look forward to welcoming you back in the near future. Kind regards John Scott General Manager More 

warrington
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel just lacking few easy fixes. Room was great with king size bed ,very plush with modern en-suite bath and separate shower.( no shower cap though) wife disappointed. Our daughters room had no heating as they had a problem with the central heating in one area of the hotel. After complaining they put a portable heater in her... More 

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your feedback in regards to your recent stay at BEST WESTERN PLUS Pinewood on Wilmslow. First and foremost I must apologise for the issues regarding your daughter’s bedroom heating, I will certainly discuss your concerns to my Maintenance Manager so that the situation can be rectified preventing other guests experiencing the same issues as you... More 

Accrington, Lancashire, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Once again we have had a really enjoyable break in this hotel, this being our THIRD VISIT to it during the past 8 months or so.and we will most definitely be spending lots more time with them as they always treat us like royalty which is really lovely.

Review collected in partnership with Best Western GB

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John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Veronica Thank you so much for your positive review in regards to your recent stay at the Hotel. I am so pleased that every time you have stayed your customer journey has been one to remember for all of the right reasons. Thank you again and I look forward to welcoming you back to the Hotel in the very... More 

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