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BEST WESTERN PLUS Pinewood on Wilmslow

Certificate of Excellence
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180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
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1 room 1 adult
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BEST WESTERN PLUS Pinewood on Wilmslow
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483 Reviews from our TripAdvisor Community

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Cheshire, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

I've been to 3 functions over the past couple of months and felt i had to leave a quick review as each visit has been outstanding! I went with my family ( 18 of us including 5 children) on Xmas day and the whole experience was outstanding. The manager John gave us a private dinning room so the children had... More 

Helpful?
Thank Melissa R
Guernsey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

For me this was a great hotel in a great location.. Free car parking, and only 15 minutes from Cheadle/Gatley.. The lift isn't working at present, which was news to me upon arrival.. That said the staff were very helpful with luggage.. The breakfast was nice, a reasonable selection of hot and cold food stuffs.. The room I was in... More 

Helpful?
Thank Tilbilly
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear guest Thank you for your very positive feedback in regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I must say it is extremely encouraging to receive such wonderful feedback I will certain communicate you positive comments to the Team. Your comments in regards to the dated bedrooms are noted, we are looking into future renovation... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here Friday - Sunday as I was working in the area. Rooms fine, staff friendly but on the Saturday night I got no sleep at all. There was a very loud disco pumping out music downstairs until 1am....and I mean pumping it out. And from 1am - 3am I had people screaming through the corridors, banging on my... More 

Helpful?
1 Thank Beckie W
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Beckie Thank you for the opportunity to discuss your issues in more detail on Sunday morning when you checked out. I do apologise again for the inconvenience caused on this occasion and I will certainly communicate your feedback to my Team. Kind regards. John Scott General Manager More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We came to The Pinewood on Saturday 19 December 2015 for our Christmas Party. We arrived at approx 4pm and checked in at reception. Before we went up to our rooms we had drinks in the bar. Our rooms were lovely, nice and spacious, comfy bed and pillows, very clean and tea / coffee facilities. At 7pm we all met... More 

Helpful?
Thank MrsMonkles
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest First of all I would like to thank you for your fantastic review. It gives me great pleasure to read such kind and encouraging feedback about the Team and that your whole experience will be remembered for all the right reasons. The feedback from our Christmas Parties has been very positive generally with various organisers re-booking for next... More 

Shropshire
Level Contributor
224 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our third park and fly stay at the Pinewood hotel and was as good as on previous occasions. The charge includes accommodation, parking and taxi transfers to and from Manchester airport. The hotel is undergoing a major extension/facelift so there is a lot of scaffolding on the building. We were allocated an executive room which was of a... More 

Helpful?
Thank Shropshireskiers
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear guest Thank you for your positive feedback regarding your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. It gives me great pleasure to read such wonderful feedback and I will certainly discuss your positive feedback to theTeam. My Team and I are focused on ensuring that all our guests have an enjoyable stay and that their customer journey... More 

Belgium
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in the hotel for a few times in the last few months. Hotel has nothing special and is under reconstruction. Rooms are little oldfashioned and would be great if matrasses could be replaced. Feels like they have not been replaced in the last 20 years. Great bar and excellent breakfast. Very friendly service. I just book it because it... More 

Helpful?
Thank WimPetermans
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your feedback in regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. It is very encouraging to read that you received friendly service during your stay and you found the bar and breakfast excellent. It is very unusual that I receive negative comments about the comfort of our Guest Bedrooms however I... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here overnight in king size room. Was lovely room so spacious and very comfortable bed too. Lovely hotel and lovely reception staff. Nice filling breakfast too all fresh and yummy food. Definitely will be back again for the food and the lovely room too

Helpful?
Thank Liloujess
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear guest Thank you for your positive feedback regarding your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I must say it is extremely encouraging to receive such wonderful feedback and I will certainly discuss your positive comments to the Team. Thank you again. Kind regards Lucy Wilson Front of House Manager More 

Newbury, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The inside of the hotel is nice - smart restaurant and rooms. Lots of choice (hot & cold) for breakfast but beware that they clear away the hot breakfast food buffet a full half an hour before breakfast stops being served. You have to ask for a cooked breakfast then. Why not just leave it out until the end of... More 

Helpful?
Thank JessieO111
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Firstly I would like to thank you for your positive feedback regarding your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow I must say it is extremely encouraging to receive such wonderful feedback about the Team and I will certainly discuss your positive comments to them. In respect to the breakfast experience I can only apologise that... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2016

After my daughte's wedding on 30 Dec our extended family along with the grooms family decided to take in a NewxYears Eve dinner and Masqurade Ball at Best Western's Pinewood. What a fantastic atmosphere and enjoyed evening by all 15 in our party. The staff were brilliant - obviously the Manager recruits and trains well. Polite, going the extra mile... More 

Helpful?
Thank Douglas S
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Douglas Thank you so much for your wonderful and kind words in regards to your overall experience at the Hotel. It gives me great pleasure to read and share encouraging feedback with my Team and trust me they will be thrilled to have received it. As you rightly mention I have a very good Team who go the extra... More 

North Yorkshire, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

We stayed here the night before we flew to Lisbon. Weve stayed here before ,so new what to expect . The hotel is fine for that purpose, they are having some kind of refurb at the moment. We went to the airport by taxi , which was included in the price. Would stay again .

Helpful?
Thank anniebrown2015
John S, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dea guest Thank you so much for your review in regards to your recent stay at the Hotel. I will certainly communicate your comments to the Team. Thank you again and I look forward to welcoming you back to the Hotel in the very near future. Kind regards Lucy Wilson Front of House Manager More 

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