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BEST WESTERN PLUS Pinewood on Wilmslow

Certificate of Excellence
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180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
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BEST WESTERN PLUS Pinewood on Wilmslow
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BEST WESTERN PLUS Pinewood on Wilmslow
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401 Reviews from our TripAdvisor Community

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Traveler rating
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • German first
  • Italian first
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  • Spanish first
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English first
  • All months
    (401)
  • Mar-May only
    (98)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (64)
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england
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Didn't like the fact that we were given the disabled room that was right next to the lift. We could hear all the noise especially at night when people were coming back late. The room itself is quite small but will do for one night's sleep. The bathroom is a wet room which I hate and with it being a... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. My apologies that you were not keen on the room that you were allocated. As you rightly mention this room is a Universal Accessible Room which is used on many occasions for guests who do not require a room that is equipped in... More 

Durham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night before flying from Manchester airport. Staff were extremely helpful, we realised we'd forgotten to print off a boarding pass, the hotel printed this for us. The room was clean and had a large comfortable bed. As we were flying early Saturday morning, we would have missed breakfast, the staff went out of their way... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Maddy Thank you so much for your wonderful Trip Advisor review in regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. It gives me great pleasure to read such kind comments about every aspect of your stay which I will certainly communicate to my Team. Thank you again. Kind regards. John Scott General Manager More 

Teesside
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quiet location and easy to access off motorway network. Close to airport but would need to arrange own transfer but can park own car at hotel. We were meeting friends who were flying in from Spain so had a couple of nights stay. The weather was dry and warm so able to take advantage of sitting on patio and enjoying... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear guest Thank you very much for your recent feedback in regards to your stay at Best Western Plus Pinewood on Wilmslow. Communicating positive feedback certainly is very encouraging for my Team and I as we do strive to ensure that all guests are looked after to a very high standard and made to feel welcome.. Thank you again and... More 

Stockport, United Kingdom
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for Afternoon Tea on a Saturday and couldn't have had better service! The staff were really attentive and helpful, made us feel very special. The food was great! There were only three of us and we ended up with more than enough sandwiches each, as well as about 5 scones/cakes each! We had to take things away with... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Tracey Thank you so much for your kind feedback in regards to your Afternoon Tea in Restaurant One Eighty. I am so please that you enjoyed the food and the service that you received and that you found the Hotel very clean and comfortable. I will certainly communicate your positive feedback to my Team. Thank you again. Kind regards.... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

This was booked for me as the hotel I was meant to be staying at was full. I'm very pleased it was. Very nice room in the old part of the hotel. Unexpectedly good meal in the restaurant. Not the usual fair at this price hotel. And very friendly staff to boot Happy bunny.

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Mark Thank you for your positive feedback in regards to your recent stay at the Hotel. I’m so pleased that you enjoyed every aspect of your stay and that you found my Team very friendly. Thank you again and I look forward to welcoming you back to the Hotel in the near future. Kind regards. John Scott General Manager More 

North Yorkshire, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel to be close to Airport for an early flight, but it was false economy as was too far from airport and added an additional £15 each way in taxi fares. As I had already travelled almost 2 hours from York to be near the airport, I was shocked that I had to endure a taxi ride... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. My apologies that you thought the Hotel was closer to the Airport than it actually is. The Airport is around 15 minutes away in a taxi obviously depending on what time you leave to go to the Airport due to traffic etc. We... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

An Executive Room had been booked and upon opening the door I was impressed. However it was a hot day and the room was stuffy and airless, despite a large free standing fan in the middle. A large bay window seemed to hold the answer, but the sash windows could not be opened, they had been painted up!!!! To stay... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your overall feedback in regards to your recent stay at the Hotel. As you have rightly mentioned the bedrooms do not have air conditioning so in this freak hot weather we do provide a fan in the bedrooms so that air can be circulated to make the bedroom more comfortable to stay in. In the... More 

Bologna, Italy
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My room was quite cheap but very small. From the door, the light come into the room disturbing me. The location is far from everything. If you want to add a breakfast, it is quite expensive. I had many ancilliaries such as hairdrier, tea machine and coffee maker.

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Guest Thank you for your feedback in regards to your overall experience at the hotel. I will certainly communicate your feedback to my Team. Thank you again. Kind regards John Scott General Manager More 

Belgium
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After an exhausting day I arrived at the Pinewood hotel. I chose this hotel particularly because it was only ten minutes (by car) from the airport. It was a very decent and hygienic place with a beautiful entrance. The personnel was also very friendly. They arranged me a shuttle taxi who would bring me straight to the airport in the... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Romana Thank you so much for your positive feedback in regards to your recent stay at the Hotel. It gives me great pleasure to read such kind comments and to communicate these comments to my Team. Thank you again and I look forward to welcoming you back to the Hotel in the future. Kind regards. John Scott General Manager More 

Haddington, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is set within a nice small grounds which are worthy of any walk. The rooms are of a good size, my membership free upgrade of course helped. We ate within the restaurant, which although the chateaubriande wasn't available, was fantastic. The meal was served well and was good value. The bed, room and bathroom were among the best... More 

Was this review helpful? Yes
John S, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review

Dear Gordon Thank you so much for your positive feedback in regards to your recent stay at BEST WESTERN PLUS Pinewood on Wilmslow. I’m so pleased that you enjoyed every aspect of your customer journey and I do apologise that the Chateaubriand was not available in the Restaurant. Thank you again and I will certainly communicate your positive feedback to... More 

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