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All 5 Ellesmere Port hotels

Holiday Inn Ellesmere / Cheshire Oaks

3.0 of 5 Hotel   |   Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Ranked #2 of 5 Hotels in Ellesmere Port
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Paul P Pontypridd, United Kingdom
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455 reviews from our community

Traveler rating
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    49
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143
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pontypridd, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Attended a wedding party at the Hotel, on arrival the staff were very friendly & helpful, our room was spacious and very clean, with a power shower, The breakfast is well worth the money with an excellent choice on the menu, again supported by helpful staff The hotel is situated around a canal with barges old and new moored alongside... More

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Paul P, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you found our rooms to be clean and spacious and our staff to be friendly and helpful. i'm pleased that you enjoyed your Breakfast and the location of the Hotel. I hope you had... More

Dorset
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived Friday evening and checked into our room which was located at the front of the hotel. The room was clean warm and the bathroom was spotless. We went downstairs to the bar and had a drink, the bar lounge was fine as was the staff. Went up to bed and it was comfy with soft sheets, but then... More

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Nicky12, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oak. I'm glad to hear that you found our bedrooms to be clean and spacious and the bathroom was spotless. I'm pleased that you enjoyed the Breakfast and found the bed to be comfy. I'm sorry to hear that you were... More

Ellesmere Port, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We celebrated a Golden Wedding Anniversary today at the Holiday Inn Ellesmere Port. The staff couldn't have been more helpful from start to finish. Lovely room overlooking the canal, crisp white table linens and each glass polished before being put on the table. Everyone enjoyed their choice of meal. We were waited on by Josie who was very kind and... More

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Hevan1967, Thank you for your review and positive comments following your recent event at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed your Golden Wedding Anniversary celebrations with us and that you have also enjoyed other events you have had with us in the past. I'm glad to hear that the service... More

West Midlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed at this hotel at least 5 times previously whilst visiting Cheshire Oaks and had a great experience, this time unfortunately we did not have the same experience! On the plus side, the hotel is in a great location, and we particularly liked the sunny canal side views at breakfast. The air conditioning system in the room was also... More

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Caroline, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that you didn't have the same experience during this stay as you have had previously. All of the issues you mention in your review were reported to our maintenance manager following your stay and have now... More

Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wanting a night away/ short break on my own I chose to stay here. I arrived early, Quite happy to sit in the lounge with my book and a coffee. I didnt wait long. The room itself was absolutely spotless. Very simple, but very comfortable. I had forgotten my shower gel. But the one provided in the room was lovely.... More

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Jayne l, Thank you for your glowing review and comments following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you had a good stay with us, you enjoyed the location of the Hotel and found the bedrooms to be clean and spacious. I'm pleased you enjoyed your meal in our Restaurant... More

Exeter, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Staff were great, very friendly and attentive. Food was lovely and not expensive. Drinks price a little on the high. Room clean and tidy but bed was a put up bed that springs were okd and squeeked everytime you moved so not very peaceful night.

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear tricia s, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you found our staff to be friendly, helpful and attentive, you enjoyed the food and you found your room to be clean. I'm sorry to hear that you found the bed to be uncomfortable,... More

Austin
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Average value. The location is a bit difficult to find, but an interesting property. The water and boat views are unique. The staff was nice. The rooms are clean but a bit dated. Thin mattresses on bed and foldout couch. Low water pressure in shower. Overflow parking stairs are very slippery in rain/mist. Walk around rather than using the red... More

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Baruckj, Thank you for your review and comments following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you found our property in be interesting, the staff to be nice and our bedrooms to be clean. I am concerned to hear that you had a tumble on the steps in our... More

Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

was beautiful setting next to be boat museum. Room was lovely Restaurant and reception staff could not do enough for us and really made us feel welcome. Meals we had in the restaurant were served with a smile and beautifully presented on the plates. Breakfast was an absolute dream. would recommend this hotel

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Sharron S, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you had a good stay with us, you enjoyed the location of the Hotel and you were made to feel welcome. I'm pleased to hear that you enjoyed your meal and that you would... More

Colchester, United Kingdom
Top Contributor
60 reviews 60 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here before but some time since last reviewed. The parking can be an issue with people abusing dialled spaces and also parking on the double yellows which makes it difficult to pro sometimes. the hotel does not seem to do much about it, which can be frustrating. Reception is good with cheerful and efficient staff, the rooms less... More

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear David S, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that you had problems parking at our Hotel when you arrived. We do have over 100 parking spaces at the Hotel but sometimes the car park can get very busy. Next time you are visiting... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Travelled with my family last year to Chester and we found Holiday Inn at Ellesmere Port to be a great hotel, nicely located near the Cheshire Oaks outlet mall. The hotel had spacious family rooms, which is the one we got having 2 kids with us. The hotel has an indoor pool, which was good enough, since it kept the... More

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear JacDac888, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted the hear that you and your family had a good stay with us, you found the bedrooms to be clean and spacious,you enjoyed the location of the Hotel and the Children enjoyed the Swimming Pool. I'm pleased to... More

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Additional Information about Holiday Inn Ellesmere / Cheshire Oaks

Address: Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Phone Number:
Location: United Kingdom > England > Cheshire > Ellesmere Port
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ellesmere / Cheshire Oaks 3*
Number of rooms: 83
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Also Known As:
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port
Ellesmere Port Holiday Inn
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port

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