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Holiday Inn Ellesmere / Cheshire Oaks

3.0 of 5 Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Certificate of Excellence 2014
Holiday Inn Ellesmere / Cheshire Oaks
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Holiday Inn Ellesmere / Cheshire Oaks
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488 reviews from our community

Traveler rating
    217
    199
    54
    11
    7
See reviews for
158
141
16
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
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    (488)
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    (98)
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Highly recommended. I stayed here with a friend and 11year old son for a weekend. The staff were really friendly and helpful, rooms were spotless and the breakfast was excellent - tasty and plentiful! Free use of the swimming pool, sauna and gym was an added bonus. We all slept well, quiet rooms with air conditioning helped with this. The... More 

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Huddersfield
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has everything going for it! My wife & I have just returned from a 2-night break at this hotel &, I must say, both of us were very reluctant to leave! The setting is beautiful: it overlooks the wharf & boat museum & has far-raeachig views over the River Mersey & beyond. The friendly service, food & comfort... More 

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Top Contributor
167 reviews 167 reviews
16 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here before many years ago. Must have stayed when it was quite new as it still looks the same. Nice and tidy and staff are pleasant. Has a nice although small pool and other leisure facilities. Breakfast has plenty of choice. With a nice view out to a canal basin where the local wildlife can be viewed from... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Danny748, Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you found the Hotel to be clean and tidy and the staff to be pleasant. I'm glad that you enjoyed the location of the Hotel and the variety at Breakfast. In regards to the maintenance issues... More 

Telford
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with two friends whilst on a shopping break to Cheshire Oaks. The hotel was very welcoming and the staff very pleasant. The bar was reasonably priced for a hotel and the restaurant served nice food, albeit a tad pricey. We all had a decent nights sleep. The rooms are kitted out well with hairdryer, iron and tea... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Wend37, Thank you for your great review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you felt the Hotel was welcoming and you found the staff to be pleasant. I'm pleased that you were happy with your bedroom, you found both of your bedrooms to be clean and you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Staff are excellent, venue is brilliant and food is superb. Have used a few times now for team events, and will continue to do so! The location is ideal for any event, very picturesque and calm. Staff could not do more to help.

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Jen Q, Thank you for your review and lovely comments. I'm pleased to hear that you are happy with the service that we provide for your team building and corporate events and I am delighted that you are going to continue using us in the future. We look forward to seeing you back at the Hotel again soon Kind... More 

Barmouth, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

stayed here after visiting winter wonderland and to go shopping the following day. Check in was as you'd expect. Hotel was very busy with lots of Xmas parties. Evening meal was very slow, expensive and quite poor quality. During the night a room a few doors down were having a massive party, woke my baby who was then up for... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Catrin N, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that we did not meet your expectations on this occasion and I am disappointed to hear that even after contacting the nights team that the issue regarding the noise was not resolved, we will be... More 

Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here this week. The room was large and replenished with towels etc daily. There was no free wifi in the rooms which would be the only downside of this hotel and the parking was an issue when i arrived late at the hotel every evening. The staff at this hotel are amazing. They were always friendly and nothing was... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Victoria w, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased that you had a good stay with us, you where happy with your bedroom and the service we provided. I'm glad that you found the staff to be friendly and nothing was to much trouble and I... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Came here with my partner Julia for a shopping break at Cheshire Oaks, which we chose for closeness and brand recognition. Staff were very helpful, could not fault them, on arrival or at the breakfast service which there was plenty to offer, both hot and cold. The room was of a decent quality, clean and tidy, which as it was... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear CBooth3290, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that the Hotels location was convenient for your shopping break and you found the staff to be helpful. I'm pleased that you found your room to be clean and tidy and that there was plenty to... More 

Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just got Married t the Holiday Inn . We had a Fantastic Day and Night from when we first set a Date the wedding Co ordinator Michelle kept us informed about everything and nothing was to much trouble . Excellent Venue .Food Brilliant .Service second to none . Well Done .To All That Made Our Day So Special.... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Karenmajor2010, Thank you for your fantastic review following your Wedding at the Hotel last weekend. I'm delighted that you had such special day, you enjoyed the food and the service that we provided. I'm glad you found the rooms to be spotless and comfortable and that you would recommend us to others. It was a pleasure working with you... More 

Wirral, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Wedding food was fab staff excellent ray manager was so attentive makes every thing feel really special so would recommend this hotel because of him so knows what is expected at the right times could ask him anything nothing was two much trouble x

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Shaz6411, Thank you for your review and lovely comments following your recent visit to the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the food at the Wedding you attended and you found the staff to be excellent. I will pass on your kind comments to Ray, i'm glad he made everything feel... More 

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Additional Information about Holiday Inn Ellesmere / Cheshire Oaks

Address: Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Phone Number:
Location: United Kingdom > England > Cheshire > Ellesmere Port
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ellesmere / Cheshire Oaks 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port
Ellesmere Port Holiday Inn
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port

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