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Holiday Inn Ellesmere / Cheshire Oaks

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Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Holiday Inn Ellesmere / Cheshire Oaks
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Holiday Inn Ellesmere / Cheshire Oaks
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530 reviews from our community

Traveler rating
    238
    216
    56
    12
    8
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169
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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    (530)
  • Mar-May only
    (114)
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Milton Keynes, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights for our eldest sons wedding on Easter Saturday .The wedding service was held in a nice room that looked out onto the canal and boat museum. The wedding breakfast and evening were held also in a nice room the staff were excellent and during the day they kept coming round to ensure that everything... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Colher, Thank you for your review following your recent stay and your Son's Wedding at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay with us, you enjoyed the Wedding and the location of the Hotel and felt that nothing was to much trouble for our staff. I'm glad to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for my dads wedding on easter sunday ,staff were very attentive to any needs we had .Lovely clean room with a view of the boat museam .Would definitely recommend to anyone in the area or looking to have a wedding here .

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Rainnat, Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks and your Dad's Wedding. I'm pleased to hear that you had a great stay with us, you found your bedroom to be clean and the staff to be attentive. Thank you for your recommendation and I hope that you will return... More 

Staffordshire, United Kingdom
Top Contributor
50 reviews 50 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Enjoyed a great night here last week. Did not use the restaurant so cannot comment only rooms are good, quiet and great friendly staff? Did use the gym and whilst slightly cramped, clean, not busy with modern equipment. Would recommend

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Paul T, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks and for your recommendation. I'm pleased to hear that you had a good stay with us you were happy with your bedroom, you found it to be quiet, the staff to be friendly and you enjoyed the facilities. I... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had our wedding here on Easter Sunday absoloutely fantastic. Firstly we must say a huge thank you to Michelle our wedding planner from our first meeting we knew we would be in safe hands nothing is too much trouble and very quick in handling any queries you do have best at her job. The hotel has a lovely atmosphere for... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Rglgj, Congratulations on your Wedding and thank you for your wonderful review following your special day at the Hotel. It was an absolute pleasure working with you both and helping you to plan your day. I'm so pleased that you had the best day ever, you enjoyed the food and the atmosphere at the Hotel and felt that nothing... More 

London
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Possibly our tenth + visit and the hotel never fails to impress. We were greeted like old friends and every member of staff went out of their way to assist us. The disabled access room (111) that we had as usual is great for disabled guests, lovely wet room and a great view over the waterway & barges, very peaceful.... More 

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear SueColin, Thank you for returning to stay with us at at the Holiday Inn Ellesmere Port / Cheshire Oaks and for your fabulous review. I'm pleased to hear you had another great stay with us, you were made to feel welcome and you felt that our Locks Restaurant had improved. I'm glad to hear that you enjoyed your Breakfast... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a platinum member with ihg group who travels all over the UK, how refreshing to come across a hotel with such lovely staff.Everyone in this hotel goes out of their way to ensure you are genuinely cared for. The hotel is set just off the M53 surrounded by a canal...very peaceful. Well done to the management for hiring and... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Waynecupra, Thank you for you review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay, you found our location to be peaceful and our staff to be friendly and caring. Thank you so much for your recommendation and hope that we will see you back... More 

England
Top Contributor
89 reviews 89 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight on a shopping trip to Chester and Cheshire Oaks Mall. The hotel is located on an island with a boat museum, surrounded by canals. Lots of interesting things to look at and stroll round if the weather is kind. Because of location you would need to drive, I didnt see any public transport near by. Nearest restaurants... More 

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear PhilandPhylUK, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a very nice stay with us, you found ours bedrooms to be clean and spacious and you found our location to be convenient for your shopping trip. I'm sorry to hear your comments... More 

Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you fancy a nice weekend break, this is a very good hotel. Good rooms, excellent staff, very nice food in restaurant, not too expensive, gym, swimming pool, great chill out! Retail therapy available at nearby Cheshire oaks, nice boat museum to visit. Well done to the staff!

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Shirley K, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay with us, you enjoyed the location of the Hotel and felt it was well worth a visit. I'm delighted the hear that you enjoyed the food in the restaurant,... More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel, clean and comfortable and the food was excellent. Staff very friendly and helpful. Should perhaps have a "no dogs allowed " sign on the main entrance. When I was dropped off we had the dog with us and it was rather embarrassing to be evicted !! Otherwise an extremely pleasant stay.

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear lizziejane119, Thank you for your excellent review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that had a pleasant stay with us, you found the staff to be friendly and helpful, the Hotel to be clean and comfortable and you thought the food was excellent. I'm sorry to hear that... More 

Leek, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location ,next to the canal.Only stayed for one night after a day at Cheshire Oaks outlet which is a five minute drive away. the hotel is clean and the staff kind and friendly.The leisure complex is just across the car park.which we only used for a short time as the pool is a little... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Gjburgess, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay with us, you enjoyed the location of the Hotel you found the Hotel to be clean and the staff to be friendly. I'm glad to hear that you enjoyed the... More 

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