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Holiday Inn Ellesmere / Cheshire Oaks

3.0 of 5 Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Certificate of Excellence 2014
Holiday Inn Ellesmere / Cheshire Oaks
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Holiday Inn Ellesmere / Cheshire Oaks
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499 reviews from our community

Traveler rating
    221
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    56
    11
    8
See reviews for
161
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • German first
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English first
  • All months
    (499)
  • Mar-May only
    (98)
  • Jun-Aug only
    (174)
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    (129)
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Belfast, United Kingdom
Top Contributor
86 reviews 86 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here a few times and the location is good for the ferry and Cheshire Oaks. The rooms are fine although a lick of paint would make a difference. Despite being the venue for a wedding, the noise was limited and we slept well. There was an issue with no hot water on the first morning there but was... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Adele B, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the location of the Hotel, you found the setting to be pleasant and the location is convenient for your needs. I'm sorry to hear that there was an issue with the Hot... More 

Stratford-upon-Avon, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here recently on a business trip. Been here a few times before over the years so more or less know what to expect. Hotel is nice and tidy with rooms in good order. Reasonably typical Holiday Inn details. I'm a Priority Club member so I stay in quite a few Hol Inns. What let this stay down was the... More 

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Fuzzbox100, Thank you for your review and feedback following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you find our Hotel to be tidy and the rooms to be in good order. I'm sorry to hear that you found the Receptionist that was on duty at the time you checked... More 

Ellesmere Port, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

on 19 th of december 2014 i and a group of friends went to the h inn for a christmas meal ,the table was beautifuly dressed and layed out ,when the starter arrived it was piping hot and the service was excellent ! the main meal was the same hot and very tasty .the dessert was also tasty coffee and... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear lilian g, Thank you for your review following your Christmas meal at the Holiday Inn Ellesmere Pot / Cheshire Oaks. I'm delighted to hear that you and your friends had an excellent evening, you enjoyed your meal and the food was served hot and was tasty. I'm glad that you liked the table decoration and you found the staff... More 

Falkirk, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel at least 6 times a year for the last 5 years. Why has it taken me so long to tell the world of this great hotel? The staff are a pleasure, the hotel is immaculate, the surroundings are quaint and relaxing for such an industrialised area, the food is tasty and the breakfast is... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Ewan29 Thank you for your wonderful review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted to hear that you enjoy staying with us, you enjoy the surroundings and you find the staff to be a pleasure. I'm pleased to hear that you enjoy the food at Hotel and you find the Hotel... More 

Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed the night after visiting Santa and his Reindeers in nearby Cheshire Oaks on 22nd December 2014 (Santa was next to the Blue Planet Aquarium), and a spot of last minute Christmas shopping with our six year old son. The Reindeer sanctuary is well worth a visit by the way, and excellent value. Checked into our room around 3.30pm, which... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 430BH, Thank you for your review and recommendation following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the location of the Hotel, the facilities and that your bedroom was spotlessly clean. I'm delighted that you enjoyed your evening meal and breakfast, you found the staff to be friendly... More 

London, England, United Kingdom
Top Contributor
65 reviews 65 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you're planning to shop at Cheshire Oak Designer Outlet, this hotel is very good. Only 5 mins drive away. If you come during sales season, try to be at hotel early because they will be busy and run out of parking space. You would have to park across the bridge. Hotel is basic 4 stars hotel so could not... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear KimWee_13, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port. I'[m glad to hear that you enjoyed the location of the Hotel, you found the Hotel to be clean and the staff to be friendly. I hope that you will stay with us again when visiting the area and we look forward to... More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are just recovering from our lovely stay at the holiday inn Cheshire oaks . We arrived New Years eve for the over night stay and dinner dance we have been several times before and can't fault the event or the stay over. The staff are really friendly and go out of there way to help. Can't wait for next... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Ann Charles D Thank you for your review following your recent stay a the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted to hear that you had a good stay with us and that you enjoyed our New Years Eve Gala Dinner. I'm pleased to hear that you found our staff to be friendly, nothing was to much... More 

Pontypridd, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here Sunday night as our usual Hotel in Liverpool was fully booked, this Hotel is only twenty minutes by car into the centre of Liverpool and five minutes by car to Cheshire Oak so thought it was a good base to stay the night before moving onto our usual Hotel in the City. Nice find..... Lovely location just off... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear DANA2530, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I will pass on your feedback to all of the relevant departments in order for us to improve our service. I'm pleased to hear that you had a good nights sleep at the Hotel and you enjoyed your Breakfast. I'm... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

After long day got to hotel tired. -30/12/14. Receptionist was great. That is it for positives. Bed was hard and dreadful. Window had permanent condensation - not double glazed; hence noise was noticeable. Dead fly on windows, burn marks on bin (pics taken) and quilt was like a slice of ham. Tried to complete their online feedback form - surprise,...... More 

Was this review helpful? Yes 1
Michelle M, General Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Christine C, I would be very grateful if you could please contact me at the Hotel (0151 356 8111) so that we can discuss the comments in your review. Many thanks Mark Tasker General Manager More 

Dundee Scotland
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great hotel ideal for Cheshire Oak shopping.....arrived around 11pm to find no car parking spaces....a resident said he had parked on the corner the night before...I ended up doing this on both nights....hotel staff were friendly....nice touch having breakfast looking out onto the barges....

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear sillyhilly74, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that there were no car parking spaces available at the Hotel when you arrived. We do have up to 100 parking spaces, some in front of the Hotel with two over flow car parks just over... More 

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Additional Information about Holiday Inn Ellesmere / Cheshire Oaks

Address: Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Phone Number:
Location: United Kingdom > England > Cheshire > Ellesmere Port
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ellesmere / Cheshire Oaks 3*
Number of rooms: 83
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Also Known As:
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port
Ellesmere Port Holiday Inn
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port

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