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Holiday Inn Ellesmere / Cheshire Oaks

3.0 of 5 Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Certificate of Excellence 2014
Holiday Inn Ellesmere / Cheshire Oaks
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Holiday Inn Ellesmere / Cheshire Oaks
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514 reviews from our community

Traveler rating
    228
    210
    56
    12
    8
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164
149
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79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (99)
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Wirral, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

As a solo female who is a regular in hotels across the world it was a delight to stay here. The service was outstanding as was the menu. The food was certainly not your average expectation, it was in fact, absolutely delicious. In all honesty, I was on business so never got to visit the surrounding areas but the welcoming... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly staff, excellent service, clean and perfect for an overnight stay after a day shopping. Felt safe as a lone female. Leisure facilities lovely and clean but a bit on the small side. Breakfast was good although warm pastries would have been nice. Overall a great overnight stay.

Was this review helpful? Yes 2
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 21virtual, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a great overnight stay with us and you felt safe in the Hotel as a lone female. I'm glad to hear you found our staff to be friendly, the Hotel to be clean... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was visiting Cheshire Oaks on business and stayed here for 2 nights. The locations really quirky being on an island in a series of canals. The hotels it's self is pretty tired and in need of a refurbishment but still relatively comfortable. The restaurant is adequate.

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Neil M, Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the quirky location of our Hotel and you found the Hotel to be relatively comfortable. I hope that you will stay with us again when visiting the area and we look forward to... More 

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After booking 2 rooms online at £81.10 per room for some reason central reservations thought they could charge me £284.20!!!!! Which effected my avaliable spends on my bank account this lasted nearly 2 weeks before Jessica and Claire from main reception sorted it out for me. But the hotel was clean the food was nice the staff very friendly. I... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Hill92, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear about about the problem you had following your booking with Central Reservations and the inconvenience it caused, I'm glad that we managed to resolve the issue for you once you arrived at the Hotel. I'm glad... More 

Rugeley, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nicely positioned, though parking near the main hotel is limited. Good for those using the Cheshire Oaks shopping outlet, or even those who want a to visit Chester and Liverpool. The rooms are a good size for one or two nights, though the bathroom is fairly compact. Good facilities (better if your an IHG member) and clean... More 

Was this review helpful? Yes 3
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear O-Thompson, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you had a nice stay with us, you enjoyed the location of the Hotel and found the rooms to be clean and of a good size. I'm pleased to hear that you enjoyed your Breakfast... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked in here for an overnight stay after a shopping day at Cheshire oaks. On arrival, shortage of parking spaces that we could find, but eventually got in. Entering the hotel, the receptionist was was very friendly and helpful. We had noticed there was a wedding reception taking place, which concerned us about noise levels, but we needn't of... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Julie A, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks I'm pleased to hear that you had a good stay with us, you found the staff to be friendly and helpful, the rooms to be clean, tidy and comfortable and you had a good nights sleep and were not... More 

Blackpool, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Brilliant location for Cheshire Oaks, stopped over 20th Feb, receiptionist was very helpful, room was very clean & beds were comfy. Loved the fact that we could use the gym & pool. Cost for three was under £60, we didnt have breakfast as we were heading to Cheshire Oaks. Over all our nights stay was just perfect - cant wait... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear liz1575, Thank you for your excellent review following your receht stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased that the location of the Hotel was convenient for your shopping trip, you found the rooms to be clean, the bed comfortable and you found the staff to be helpful. I hope that you will be back... More 

Senior Contributor
47 reviews 47 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

A low score...perhaps on another day would have been rated higher Decor quite nice (and appears new/fresh), staff friendly. I did not use gym/pool facilities. I stayed for two nights. Went down for breakfast and waitress wasn't sure if I was B&B or just room only. I wasn't totally sure as company booked it though in the past always is... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Mike C, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you liked the decor at our Hotel and found the staff to be friendly. I'm sorry about the confusion with regards to your bedroom rate. I will pass your comments on to the relevant... More 

Birmingham, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, perfectly fine for staying if visiting nearby Chester and Cheshire Oaks, I would even stay here and drive to Liverpool as it seemed close enough (maybe next time) Didn't eat here as was only up for the weekend...but the from was clean and comfortable, and check in fast efficient and friendly. Set by the canal/Port meant it was... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear boeingAde, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay with us and our location was convenient for your needs. I'm glad to hear that you found the setting of the Hotel to be quiet and relaxing, the room to... More 

Bangor, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

brilliant restaurant! Food was amazing. Staff were very friendly and helpful. Nothing was too much trouble. Quick and efficient service. Drinks were also very nice. I had a cocktail...lovely! It's not the cheapest when you look at the menu, however, when the food comes out it's worth every penny! The restaurant is very easy to find. Plenty of parking. And... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Leanne H, Thank you for your lovely comments and feedback. We hope to see you back at the Hotel again soon. Kind regards Michelle Monaghan Department Manager More 

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Additional Information about Holiday Inn Ellesmere / Cheshire Oaks

Address: Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Phone Number:
Location: United Kingdom > England > Cheshire > Ellesmere Port
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ellesmere / Cheshire Oaks 3*
Number of rooms: 83
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Also Known As:
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port
Ellesmere Port Holiday Inn
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port

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