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Holiday Inn Ellesmere / Cheshire Oaks

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Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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1 room 1 guest
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Holiday Inn Ellesmere \/ Cheshire Oaks
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581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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    (581)
  • Mar-May only
    (129)
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Huddersfield, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely location alongside the canal and Waterways museum. The rooms are clean and spacious and have both a bath and a shower ,which I find a plus. The breakfast is buffet style with a good choice of hot food. All the staff are friendly and happy to help. The hotel is ideal for Cheshire Oakes (5 mins drive) Chester is... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear sue s Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a pleasant stay with us, you enjoyed the location of the hotel and you found your bedroom to be clean and spacious. I'm delighted to hear that you enjoyed the Buffet Breakfast... More 

north wales
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a lovely stay at the holiday inn, fantastic location for shopping at Cheshire oaks and day out in chester zoo !!. Lovely family room with a really comfortable double bed, and adequate double pull out bed for the kids. Kids loved the swimming pool and was great that we could borrow towels free of charge so we didn't have... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear glesni d, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a lovely stay with us, you found your bedroom to be clean and comfortable and you and your family enjoyed the location of the hotel and the facilities. I'm delighted to hear... More 

England
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were trying to work out how long we have been going to this hotel when in the area, we believe that its back to when the hotel was built, nearly every year at first sometimes more than once a year but its been a couple of years since we last visited. Hotel has not changed, clean rooms and good... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Eslick, Thank you for your fabulous review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you have returned to stay with us again and you felt as if they hotel was still as good as ever. I'm glad to hear that you find our bedrooms to be clean and... More 

Darlington, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here at the start of the week for 2 nights on a Chester zoo/Knowsley safari park family trip. This hotel must be one of the best I have stayed in, friendly staff excellent food and all at a really low price!! Good location for both attractions. Only negative was the pool was bit cold and then the air... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear pinkcobaye, Thank you for your fabulous review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted t hear that you had a good stay with us and that we exceeded your expectations. I'm glad to hear that you found your bedroom to be nice and clean, you enjoyed the food at the hotel... More 

Worcestershire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We received an excellent welcome at the hotel, staff were very friendly and helpful, our room had two double beds great for the kids, so they don't have to sleep on those awful put up beds, the room was spacious and clean with a lovely view, myself and my husband were really pleased, We booked a table in the hotel... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Luctg3103, Thank you for your wonderful review following your recent stay at the Holiday inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you and your family had a good stay with us, you received an excellent welcome when you arrived at the hotel and you found your bedrooms to be clean and spacious with a lovely... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights to visit the zoo etc with our children aged 2 and 3. The staff were amazing from the house keeping staff to the waiting staff. One member of staff even got our girls some bread to feed the ducks in the canal outside the restaurant! The food was excellent and the rooms clean. Would... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear matthewcocken, Thank you for your review and great feedback following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm glad to hear that you found your bedroom to be clean, you thought the food at the hotel was excellent and thought that our staff were amazing. I'm pleased to hear that you enjoyed the location... More 

Aberdeen, United Kingdom
Level Contributor
143 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a good stay here. First night was pants 👖 as I was in room 109 with constant noise all night long from fans. Night 2 was perfect in 206 peace perfect peace no noise 🍻 Great local Staff. Would be great to return!!!!!

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear onthebuses1969, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a good stay with us. I'm sorry to hear that you were disturbed by the fans outside your room on the first night of your stay but i'm pleased to hear that we... More 

Ipswich, United Kingdom
Level Contributor
149 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped off here for one night on the way home from visiting friends in Wales. Chance to shop nearby and relax in the pool. Most holiday inns are the same. Mother look the same, have the same menus and deliver the same quality. This one has all the positives of every other Holiday Inn with the added bonus of the... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Kev-B-Lin, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a fantastic stay with us, you enjoyed the location of the hotel and you felt that the staff were friendly, helpful and efficient. I hope that you will return to stay with us... More 

Chester, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a wonderful family weekend. Lovely staff, lounge, restaurant is just lovely. Rooms clean, tidy and comfortable. Location next to boat museum gives lovely views. It's a must go to hotel if you are looking for a relaxing, lovely base to explore the area.

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Pam4377, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a wonderful family weekend when you stayed with us, you found the bedrooms to be clean, tidy and comfortable you enjoyed the Restaurant and the location of the Hotel and thought that our... More 

London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely location and the hotel did not disappoint. It was clean with great facilities, good value food . Great for families to stay and well located for Chester and Liverpool however you may need a car as local transport is not nearby. Has a swimming pool open long hours and it is warm and clean

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Gill H, Thank you for your fantastic review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the location of the hotel, you thought that our bedrooms were a good size and you felt that the hotel was clean with good value food. I'm glad to hear that... More 

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