We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Ellesmere / Cheshire Oaks

Certificate of Excellence
Hotel website
Hotel deals
Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Ellesmere / Cheshire Oaks
Professional photos View all
Browse nearby
Holiday Inn Ellesmere / Cheshire Oaks
Add Photo Write a Review

564 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    252
    226
    61
    14
    11
See reviews for
179
164
18
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (564)
  • Mar-May only
    (129)
  • Jun-Aug only
    (193)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (113)
All months
Leeds, United Kingdom
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a couple of nights recently. It's a bit out of the way but can't fault the surroundings or the staff. Rooms weren't the biggest but had what you need and expect from similar hotel groups.

Was this review helpful? Yes
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed yesterday NEW

This hotel let's down the holiday Inn branding Myself and my wife stopped here for our first wedding anniversary We chose this holiday inn due to the location and the scenery surrounding the hotel Our room had coffe stained walls , a bath which didn't hold water due to broken plug , a mould stained duvet cover , and windows... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just returned home having stayed at this Holiday Inn last night, had a lovely stay. Rooms are immaculately clean. We had dinner in the restaurant which was was fab. Adam our server looked after us extremely well. Breakfast was faultless. All staff are a credit to the hotel. We will definitely stay there again.

Was this review helpful? Yes
North Yorkshire, UK
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose this hotel for a one night stay given its proximity to Chester and Cheshire Oaks. We hadn't realised that Chester Races were on, and additionally on arrival at the hotel we discovered that there was an evening wedding "do", so when we saw that our room was just adjacent to the lift on the 2nd floor we feared for... More 

Was this review helpful? Yes
Rugby, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located near motorway junction near Ellesmere Port. Ideal for exploring Chester zoo (nearby) and Cheshire Oaks outlet Retail Park (if you like outlet clothing). No frills hotel with polite friendly staff. The room we had was slightly bizarre as it had a type of open wardrobe on each side of the bed which served as bedside tables. It meant... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear yelsmek, Thank you for your review following your recent stay at the Holiday Inn Ellesmere port / Cheshire Oaks. I'm sorry to hear that you were not happy with the bedroom type that you were allocated. I hope that this will not deter you from staying with us again. We do only have a few of these room types... More 

Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was my home for a week on business. The stay was very comfortable, the hotel is located on the canal and was close to the shopping outlet at Cheshire Oaks. The staff were all very good and helpful dealing with a multitude of different requests and last minute change. They managed to find a birthday cake with about... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Beltabout, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you found the Hotel to be comfortable, you enjoyed the location and you found the staff to be helpful and accommodating. I'm delighted to hear that you would stay with us again and we would... More 

Manchester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended a wedding and reception held here. For the most part the Inn did a good job. A problem arose with the main course of the wedding breakfast, which had been covered with pepper. I personally didn't mind it but my partner and other guests struggled to finish it. Another problem happened when the promised house Dj didn't do... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 9jen, Thank you for your review following your recent stay and the Wedding you attended at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted to hear that you liked your stay, you enjoyed the Wedding and felt that the Hotel did a good job. The main course at the Wedding you attended was Chargrilled Chicken with a... More 

King's Lynn, United Kingdom
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here after an evening at the Chester races. When we booked the price was reasonable. The rooms were light and airy and really clean. All guess kept the noise down which does not always happen. The staff were friendly and helpful. We did not stay for breakfast as it was £10.95 per person which I think is rather... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Kathryn L, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you felt our accommodation rates were reasonable, you found the bedrooms to be airy and clean and you had a quiet nights sleep. I'm delighted to hear that found our staff to be friendly... More 

Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Really and truly terrible service. I arrived on a business trip that evening around 6:30/7pm I had been up since 4:15am. I was tired and wanted to eat in the restaurant and have an early night, ready for another day of work in the morning. I was traveling with 2 other colleges, we had 2 rooms between us and i... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear RickyRelaxo, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that you didn't enjoy your stay with us and about the problems you encountered. I would be very grateful if you could please contact our General Manager Mark Tasker at the Hotel direct on 0151 356... More 

Sheffield, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here several times visiting family in Birkenhead, as it is nicely placed for Cheshire, Chester and surrounding areas. Very close to Cheshire Oaks Shopping Center, within 2 minutes drive approx. The Hotel is excellent, very nice friendly Staff, and Excellent food both in the Restaurant and for the All you can eat Breakfast. The Indoor Swimming Pool... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear morgan_i2, Thank you for your five star review and wonderful comments following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you find our Hotel to be a credit to the group, you find the rooms to be a good size and clean, you enjoy the location of the Hotel and the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
Dining (17)
Viewed
Pool/beach area (1)
Viewed
View from room (16)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (8)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ellesmere Port
2.8 mi away
Woodcote Hotel
Woodcote Hotel
#1 of 5 in Ellesmere Port
4.5 of 5 stars 211 reviews
2.4 mi away
No photo provided
Premier Inn Wirral - Childer Tho...
#1 of 2 in Childer Thornton
4.0 of 5 stars 239 reviews
2.9 mi away
Brook Meadow Hotel
Brook Meadow Hotel
#2 of 2 in Childer Thornton
4.0 of 5 stars 250 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Mercure Chester North Woodhey House Hotel
6.0 mi away
Doubletree by Hilton Chester
5.0 mi away
Crabwall Manor Hotel & Spa
Crabwall Manor Hotel & Spa
#1 of 2 in Mollington
4.0 of 5 stars 717 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay