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Holiday Inn Ellesmere / Cheshire Oaks

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Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Holiday Inn Ellesmere / Cheshire Oaks
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551 Reviews from our TripAdvisor Community

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    219
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (551)
  • Mar-May only
    (129)
  • Jun-Aug only
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    (129)
  • Dec-Feb only
    (113)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent meal and in nice surroundings for private dining, the Team Members were exceptional friendly & professional, we had a great meal for 10 persons to celebrate a work event, and reasonably priced would reccomend booking. Thank you for looking after us CP Party.

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Cheshire, England
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous!!! We had the conservatory for a family party for my husband's 60th birthday party. Room was beautiful. Staff, including Rick and Fran, could not do enough for us. Food, all three courses were lovely. Could not fault our afternoon here. 5 star treatment for all of us. Thank you Holiday Inn for a lovely afternoon.

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear JayMay60, Thank you for your review following your husbands 60th Birthday Meal in our conservatory. I'm pleased to hear that you had a lovely afternoon, you enjoyed the food and felt the service you received was five star. I'm delighted to hear that were well looked after by Rick and Fran and I hope that your husband had a... More 

Stafford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife, two daughters and I stayed here for one night due to attending an Acrobatics Gym Competition in Saltney. On arrival we were impressed with the hotel's location and the interior was pleasantly modern, clean and had a of a really good standard. Very clean and smelt lovely and fresh. the view from our Room 129 was stunning -... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Jono1971_11, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm happy to hear that you had a good stay with us you enjoyed the location of the Hotel and found the Hotel interior to be modern and clean. I'm delighted to her that you were pleased with your bedroom,... More 

Bristol
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed as a base for Chester and also a Chester Zoo visit - nice location by the canal and good views from the room and at breakfast. Parking a bit tight but there are plenty of overflow spaces. Decent size room although sofa beds are never ideal - requested extra duvets for padding for the children (although next time they... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Andrew B, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the location of the Hotel and you enjoyed the views from your bedroom and at Breakfast. I'm delighted to hear that you found the bedrooms at the Hotel to be a decent... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Well.... The Holiday Inn in Ellesmere Port is very much a place i feel i can come back to over and over again!!! The last time i was here was July 2014 for my sons wedding. The wedding wasnt held here but i had booked 6 rooms and one had been for the bride and groom. At a last minute... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Seeni1, Thank you for your fantastic review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted to hear that you were made to feel welcome from the minute you made you reservation at the Hotel and you felt relaxed during your stay. I'm pleased to hear that you found your room to be... More 

Liverpool
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 27, 2015 via mobile

The staff where helpful, and my son and partner used the pool in between day and nite time of wedding,and facilities where ok, the food was average, which was a shame, mine had clearly been left under the hot plate for a while, As veg was dry, and didn't say what was On the menu! but the price of drinks... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Louise E, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm sorry to hear that the food you were served during the Wedding you attended did not meet with your requirements , I will pass on your comments to our head chef. With regards to our bar prices, these... More 

New Milton, United Kingdom
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

As a regular visitor of this hotel it's proximity the the Canal and Waterways Trust's museum next door is what first brought me here. And where else could you watch a heron fishing whilst having breakfast!

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Wyn489, Thank you for your five star review. I'm pleased to hear that you a regular visitor to the Hotel, you enjoy our location and the views while you are having Breakfast. We look forward to seeing you back at at the Hotel again soon Kind regards Michelle Wilson Department Manager More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel was excellent,room quite spacious clean and comfortable, breakfast was very good staff very pleasant and helpful really nice having a swimming pool on site. Views from room very good overlooking canal from all rooms.

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear K7njj, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had an excellent stay with us, you found the room to be spacious, clean and comfortable and you found the staff to be pleasant and helpful. I'm delighted to hear that you enjoyed the... More 

Nottingham
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed here for two nights with my wife and two boys ( 8 and 11yrs). As usual great staff and rooms from IHG. We chose this hotel because of its position. We wanted one full day in Liverpool and a couple of days in Wales. This was perfect. 10 mins walk with kids to the train station where a £15... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear BigChrisNottingham, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you and your family had a good stay with us, you enjoyed the location of the Hotel and the facilities. I'm glad to hear that you were pleased with your room and the food in... More 

Hatfield, United Kingdom
Top Contributor
117 reviews 117 reviews
20 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed May 14, 2015

I only stayed here for one night while visiting the area on business. I arrived quite late in the evening. The room itself was a nice size, the bed was comfortable and the bathrooom shower was very good. I use my phone as an alarm clock and charge it overnight, so I was surprised to find that there are not... More 

Was this review helpful? Yes
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear JamesK1975, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you found your room to be clean, comfortable and to be a decent size. We do offer free Wifi to all guests in our Bar & Lounge area and if you are an IHG Rewards... More 

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