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Holiday Inn Ellesmere / Cheshire Oaks

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Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Holiday Inn Ellesmere / Cheshire Oaks
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Holiday Inn Ellesmere / Cheshire Oaks
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567 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (567)
  • Mar-May only
    (129)
  • Jun-Aug only
    (196)
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    (129)
  • Dec-Feb only
    (113)
All months
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed today NEW

Sister had her wedding here, we couldnt fault the staff, food or rooms. Only downside was bar prices (but fully aware its a hotel). Was able to check in from 2pm, and get drinks before wedding. Room where we was was lovley, clean and again staff couldnt off been more helpful.food was really good (set wedding menu), but fresh and... More 

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Glasgow, United Kingdom
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Close to Cheshire Oaks, the Zoo and Oulton Park made this the ideal hotel for our short break. Before our visit to the are reception called to check if we needed a cot or just a sofa bed for our toddler. They also took a note that we were arriving late and instructions so we could check in with minimal... More 

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perth (the original Scottish one!)
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our latest HI stay, again for a short touristy/shopping break, and an enjoyable stay indeed. Two minutes off the motorway and surrounded by petrochemical works but a lovely wee oasis of calm in the most unexpected place. Our top floor view over the canal was a marked improvement on our usual bin/back yard outlook! A wee problem on arrival -... More 

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Leeds, United Kingdom
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a couple of nights recently. It's a bit out of the way but can't fault the surroundings or the staff. Rooms weren't the biggest but had what you need and expect from similar hotel groups.

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Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

This hotel let's down the holiday Inn branding Myself and my wife stopped here for our first wedding anniversary We chose this holiday inn due to the location and the scenery surrounding the hotel Our room had coffe stained walls , a bath which didn't hold water due to broken plug , a mould stained duvet cover , and windows... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have just returned home having stayed at this Holiday Inn last night, had a lovely stay. Rooms are immaculately clean. We had dinner in the restaurant which was was fab. Adam our server looked after us extremely well. Breakfast was faultless. All staff are a credit to the hotel. We will definitely stay there again.

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North Yorkshire, UK
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose this hotel for a one night stay given its proximity to Chester and Cheshire Oaks. We hadn't realised that Chester Races were on, and additionally on arrival at the hotel we discovered that there was an evening wedding "do", so when we saw that our room was just adjacent to the lift on the 2nd floor we feared for... More 

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Rugby, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located near motorway junction near Ellesmere Port. Ideal for exploring Chester zoo (nearby) and Cheshire Oaks outlet Retail Park (if you like outlet clothing). No frills hotel with polite friendly staff. The room we had was slightly bizarre as it had a type of open wardrobe on each side of the bed which served as bedside tables. It meant... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear yelsmek, Thank you for your review following your recent stay at the Holiday Inn Ellesmere port / Cheshire Oaks. I'm sorry to hear that you were not happy with the bedroom type that you were allocated. I hope that this will not deter you from staying with us again. We do only have a few of these room types... More 

Leeds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was my home for a week on business. The stay was very comfortable, the hotel is located on the canal and was close to the shopping outlet at Cheshire Oaks. The staff were all very good and helpful dealing with a multitude of different requests and last minute change. They managed to find a birthday cake with about... More 

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Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Beltabout, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you found the Hotel to be comfortable, you enjoyed the location and you found the staff to be helpful and accommodating. I'm delighted to hear that you would stay with us again and we would... More 

Manchester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended a wedding and reception held here. For the most part the Inn did a good job. A problem arose with the main course of the wedding breakfast, which had been covered with pepper. I personally didn't mind it but my partner and other guests struggled to finish it. Another problem happened when the promised house Dj didn't do... More 

Was this review helpful? Yes 1
Michelle M, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 9jen, Thank you for your review following your recent stay and the Wedding you attended at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm delighted to hear that you liked your stay, you enjoyed the Wedding and felt that the Hotel did a good job. The main course at the Wedding you attended was Chargrilled Chicken with a... More 

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