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Holiday Inn Ellesmere / Cheshire Oaks

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Lower Mersey Street | Centre Island, Ellesmere Port CH65 2AL, England
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Holiday Inn Ellesmere \/ Cheshire Oaks
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646 Reviews from our TripAdvisor Community

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South Yorkshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just had a family 1 night stay over in Ellsmere Port and went to Chester Zoo. The hotel was easy to find and the staff were excellent. We had breakfast (help yourself) and it was top notch with an excellent selection available for the ultimate full English. We also had evening meal at the hotel which came quickly and was... More 

Helpful?
Thank 999chewy1975
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 999chewy1975, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you felt the hotel was easy to find, you enjoyed your Dinner and Breakfast in the restaurant and you felt the staff were excellent. I'm sorry to hear that you had problems connecting to the... More 

Southam, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Me and my partner recently visited here for our joint birthday celebration. The hotel was in a nice location with ample parking. All the staff we met were friendly and took the time to chat to us. We had previously mentioned to them that it was for our birthday, upon checking in the room there was wine and chocolates, this... More 

Helpful?
Thank gina w
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Gina w, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you found your bedroom to be nice and comfortable, you enjoyed Breakfast and felt there was lots of choice and you felt that all the staff you met were friendly. I'm delighted to hear... More 

Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Had two nights in this hotel and can't really fault. Good car parking. Good check in / out. Had room service twice and it could have been better but it did the job. Nice hotel with great location. Will use again

Helpful?
Thank Andy W
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Andy W, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear you had a good stay with us, check in and check out was efficient and you enjoyed the location of the hotel. I'm sorry to hear that you felt our room service could of been... More 

Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with 2 X 9 year olds, rooms very comfortable with room, despite having 2 X king size beds in our room. Has a leisure club just outside of building with small pool, gym area and sauna. Clean changing rooms and free water machine. They do use this pool for swimming lessons too making to pool even smaller. Breakfast... More 

Helpful?
Thank Nicky1nonly
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Nicky1nonly, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you and your family had a comfortable stay with us, you enjoyed the location of the hotel and you enjoyed the leisure facilities. I'm glad to hear that you thought Breakfast was lovely. I hope... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is set on an island at the boat museum so there are great views and you can watch the swans gliding past and cormorants diving for fish whilst tucking into the buffet breakfast. The room was spacious and clean, and the staff are friendly and eager to help.

Helpful?
Thank Fiona F
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Fiona F, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear you enjoyed the location of the hotel, you found your bedroom to be clean and spacious and you found our staff friendly and eager to help. I hope that you will return to stay with... More 

Chorley Lancs
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and modern hotel in a really nice location and very handy for Cheshire Oaks and Chester. The most pleasant Staff I have ever encountered in any hotel, from check in to room service bar and restaurant, nothing was too much trouble, a credit to the management and a special mention to Fran our server in the restaurant who... More 

Helpful?
1 Thank 1stltdido
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear 1stltdido, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear you found the hotel to be clean and modern and you enjoyed the location of the hotel. I'm delighted to hear that you found our staff to be pleasant and you felt as if nothing was... More 

Winchester, United Kingdom
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical holiday Inn, accommodating staff, lovely location in the old docks, comfy room although sadly had issues with bath & shower which meant I could not turn off water completly at the taps and could not get shower to come on. Just be aware parking by hotel is limited although they do have an overflow 1 4 min walk away,... More 

Helpful?
1 Thank Wendy j
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Wendy j, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a comfortable stay with us, you enjoyed the location of the hotel and found our staff to be accommodating. I'm sorry to hear you had a problem with the Bath & Shower... More 

Immingham, England, United Kingdom
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a bit off the beaten track but the setting is very attractive. The rooms and common areas are well maintained and clean. Bar is a little small but even though we were told that the hotel was completely full it did not become so full that it was an issue. absolutely every member of staff we interacted... More 

Helpful?
Thank Christopher G
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear Christopher G, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you enjoyed the location of the hotel, you felt your bedroom and our public areas were clean and well maintained and you found our staff to be friendly and helpful. I'm delighted to hear... More 

Marsden, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stopped here for one night and would be quite happy with the hotel either for business travel or if visiting nearby attractions. there is free parking at the hotel (although the car park was quite busy) and there is a pool and gym that can be used for free and wasn't overly-busy. Rooms were modern, spacious and clean.

Helpful?
Thank nathanwatson
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear nathanwatson, Thank you for your review following your recent stay at the Holiday Inn Ellesmere Port / Cheshire Oaks. I'm pleased to hear that you had a comfortable stay with us, you found our bedrooms to be modern, spacious and clean and you enjoyed the facilities. I'm delighted to hear that you would return to stay with us for... More 

Las Vegas, Nevada
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for s week in December whilst visiting family everything from start to finish was perfect. All the staff were great with a special mention to Denise on breakfast who was really helpful with things to do in the area. The breakfast was of a high standard and our evening meal was top notch.

Helpful?
Thank minipeachbiiatch
Michelle W, Manager at Holiday Inn Ellesmere / Cheshire Oaks, responded to this review

Dear minipeachbiiatch, Thank you for your review following your stay at the Holiday Inn Ellesmere Port / Cheshire Oaks in December. I'm pleased to hear your stay with us was perfect, you enjoyed your evening meal in our Restaurant and felt our Breakfast was of a high standard. I'm delighted to hear that you felt all the staff were great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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