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Holiday Inn Express Crewe

3.5 of 5 Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
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Holiday Inn Express Crewe
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Holiday Inn Express Crewe
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174 reviews from our community

Traveler rating
    41
    60
    55
    13
    5
See reviews for
16
44
13
68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (47)
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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

On arrival at the hotel check-in was quick and easy. In the room there was a problem with the sink (the plug was stuck in the sink) but, as reception advised that there were no maintenance staff available they gave me a key for a room along the corridor and I moved. No fuss. Easy. The rooms were pleasant enough... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear RedLenses Thank you for your comments. I'm sorry to read there was an issue with the sink and the breakfast. you comments have been noted and have been brought up with all staff. i do hope we can welcome you back in the future More

Rayleigh
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived quite late and was greeted with an extremely warm welcome. Does exactly what it says on the tin,,, Low cost accommodation in convenient city centre location adjacent to train station. Rooms are a good size, clean and pleasant and bar is 24/7. Cant really fault it and offers VFM

Was this review helpful? Yes
CraigPearmain, Manager at Holiday Inn Express Crewe, responded to this review

Dear Philip C Thank you for your review, Its great to see your stay with us was a great one. We look to welcoming you back soon More

Braunschweig, Germany
Top Contributor
129 reviews 129 reviews
104 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Initially, I was delighted that our corporate travel agency booked me into the Holiday Inn Express for my trip to Crewe. I usually like this chain for its no-nonsense, good value approach. Accodingly, I have rated many of their hotels favourably on Tripadvisor. Not this time. My main criticism is the poor noise insulation. I woke up in the middle... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear braunschweigtraveler Thank you for your review. I'm sorry to read that you had issues in the hotel with noise. This hotel was a conversion and was not opened as a Holiday Inn Express when it was built. I have passed the comments onto the owners of the hotel to look into ways of sound proofing the rooms more. I'm... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying here on business, but this is my visit to the 'express' brand. Quite a new hotel that is refreshing clean and well presented. The room was immaculate and comfortable. A very large bed with a choice of pillows. Traffic and coffee facilities in the room (which you don't always get in other brands 'budget' options. I only encounterd two... More

Was this review helpful? Yes 1
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Glynbailey Thank you for your review. It's great to read that you stay was a comfortable one. The dinner menu is a limited choice menu as the Express hotels don't have the facilities of the full Holiday Inn Hotels. I do hope we can welcome you back to the hotel in the future More

Penzance, England
2 reviews
4 of 5 stars Reviewed September 16, 2014

stayed here for 3 nights on a leisure break, and was a little apprehensive after reading previous reviews, but the room was great, very spacious, and very clean,and very quiet, we were at the back of the hotel. The staff were very welcoming. the only gripe was that we didn't have glasses to clean teeth with, we used the tea... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear margerma Thank you for your review. The breakfast is a limited menu and that is down to the Express brand, This is so that every Holiday Inn Express Branded hotel offers the same breakfast throughout. We do welcome the feedback and it will be passed on to the Holiday Inn Express Brand Team to look at ways the breakfast... More

Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed here 12th-14th August for a working weekend. Upon my arrival the hotel did not have my booking (no fault of the hotel, booking.com hadn't sent it through) staff were more than helpful and sorted it out straight away and also told me it would be cheaper! Which was great. Staff were smart enough to put 2 and 2... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear PrincessMisery Thank you for your review. It's great to see the team managed to sort of the booking straight away. I do hope we can welcome you back to to the hotel in the future More

Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed September 6, 2014 via mobile

If I am honest I really wasn't expecting much as I was trying to keep costs down on a recent business trip, however, I was pleasantly surprised. I arrived and was given my room key, however, when I arrived in my room it was a twin and I had booked a double. I called reception and they asked me to... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear SimonR Thank you for your review. I do hope we can welcome you back to the hotel in the future More

Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2014

Its a Holiday Inn Express, but - not the standard layout. Apparently built as a Ramada, before changing franchise prior to opening, the layout is slightly more upmarket than normal. Very handy for the station - 5 minutes walk, just around the corner. Tesco opposite and McDonalds right outside. Breakfast was mixed. On the plus plus side - nice croissants,... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear ei3014 Thank you for your review. I'm sorry to read that the hotel ran out of croissants. I will speak to the team to ensure that the breakfast is fully stocked I do hope we can welcome you back in the future More

Linlithgow, Scotland, United Kingdom
Top Contributor
73 reviews 73 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 31, 2014

A friendly greeting on check in and a spotlessly clean room. Rooms are spacious and very clean / modern looking. Breakfast is not as good as it used to be a year or so ago - there is no longer any bacon, just sausage, Scrambled egg & Baked Beans (Alongside Cereals, Juices, Croissants Danish etc). It was a weekday night... More

Was this review helpful? Yes
CraigPearmain, Manager at Holiday Inn Express Crewe, responded to this review

Dear Colin H Thank you for your review. Breakfast has been changing over the last 12 months and unfortunately bacon was removed as it is not with in the brand options for breakfast. McDonald's has been a problem ever since they went to 24 hours, We have tried to fix this with the best we can but unfortunately we cannot... More

Coventry, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 30, 2014

We stayed here for 2 nights while attending an event at Oulton Park (about 20mins drive away). Check in was really quick and staff were really nice. The room was really clean, large double bed and lovely modern bathroom with walk in shower. Lots of car parking space. Our room was at the back of the hotel over looking a... More

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Jayne W Thank you for choosing to stay with us in Crewe. We are glad that your stay was a great one and look forward to welcoming you back for the next trip to Oulton Park More

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Additional Information about Holiday Inn Express Crewe

Address: Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
Phone Number:
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Crewe 3.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Crewe Hotel Crewe
Ramada Crewe
Crewe Ramada
Holiday Inn Express Crewe England

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