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Holiday Inn Express Crewe

3.5 of 5 Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
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Holiday Inn Express Crewe
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Holiday Inn Express Crewe
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184 reviews from our community

Traveler rating
    43
    65
    56
    15
    5
See reviews for
17
46
14
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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    (184)
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    (47)
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Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time with this chain. Had to carry luggage up stairs to reception - no ramp - not a good first impression! Room excellent but appears this hotel geared up for Chinese tour groups as everything also written in Chinese! At 0615 on a Sunday morning by banging and shouting from the Chinese group next door and on same floor... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Chrisdoncaster13 Thank you for your review. Its great to see your stay was a good one, We will look into the air conditioning in the rooms to ensure it works correctly. The Chinese group was only in for the one night and a complaint has been sent to the clients to inform them of what happened during their stay... More 

writelines36
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is not the norm of this brand as the hotel wasn't originally owned by IHG. So, the bathrooms are much better. However, mine was at the back of the room, meaning the bed was very close to the main door. This meant that I could hear everyone walking up & down the corridor (and it was only normal movement).... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Writelines36 Thank you for your review. Its great to see your stay was a good one. I do hope we can welcome you back in the future More 

Oxford, United Kingdom
Top Contributor
51 reviews 51 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great value priced business hotel with free WiFi. Comfortable bed, excellent en suite shower and light breakfast. No bacon but I only wanted and needed cereal. Very helpful staff. Only downside was my bedroom was far to hot and unable to control the heating other than using the AC which had no I'm-act at all. Window doesn't open very far... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Astonflyer Thank you for your review. Its great to see your stay was a good one, We will look into the air conditioning in the rooms to ensure it works correctly. I do hope we can welcome you back in the future More 

Maidstone, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 20, 2014

I stayed here in one large room with a big balcony. Room was nice but when I first went onto the balcony there was loads of fag butts left on the floor. Everything else was nice about the room and the cleanliness. If I was to be picky I think the carpet needs a good clean as loads of stains.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Crewe, responded to this review

Dear sorayah17, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More 

Maidstone, United Kingdom
Top Contributor
252 reviews 252 reviews
61 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed December 7, 2014

I love staying with Holiday Inn express, because they are so consistently good. The service is friendly and efficient, the rooms are clean and comfortable, and the breakfast is sufficient. They also got me a box of hummus and some soya milk for breakfast since I am a vegan. Would stay here again and highly recommend it.

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear TravelReviewer1983 Thank you for your review, We look forward to welcoming you back in the future More 

Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 29, 2014

For an express this was very good, it's ideal if you arrive by train as it's just across the road. The rooms are very clean and tidy. Nothing to complain about there. The staff are helpful and efficient. The food is what it is for an express basic things like pizza. But your close enough to go out for dinner.... More 

Was this review helpful? Yes 1
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Anonymous Thank you for your review. I hope we can welcome you back to the hotel in the future More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 of 5 stars Reviewed November 17, 2014

Arrived quite late in the evening. Room had no power and I was moved to another which had what appeared to be plastic pillow protectors. There was no kettle and the heated towel rail was not working. Service at the bar was indifferent and explained the short measures and too much froth down to 'it's been playing up'. Breakfast was... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear SRW1 Thank you for your comments, I'm sorry to read your stay was not to the normal standard. I have spoken to the team that was on to ensure that this does not happen again. I do hope that we can welcome you back to the the hotel in the future More 

Rhyl, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 2, 2014

Really good stay, out room was spacious and clean. Breakfast was good and staff were restocking the food when low. Would happily stay again. Staff were very helpful and friendly. I would gladly recommend the hotel. The train station is within walking distance too!

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear Tes S Thank you for your review. I hope we can welcome you back for another great stay More 

hadfield derbyshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 26, 2014

Hotel is very Art Deco from outside but inside very modern and clean. It's less than 5 minutes walk from Crewe railway station so perfect for us. We parked up in their car park and said to them we were going on a train trip the next day is it I'm to leave the car in the car park, it... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear katie675 Thank you for your review. It's great to see your stay was a great one. We look forward to welcoming you back in the future More 

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 16, 2014

On arrival at the hotel check-in was quick and easy. In the room there was a problem with the sink (the plug was stuck in the sink) but, as reception advised that there were no maintenance staff available they gave me a key for a room along the corridor and I moved. No fuss. Easy. The rooms were pleasant enough... More 

Was this review helpful? Yes
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Dear RedLenses Thank you for your comments. I'm sorry to read there was an issue with the sink and the breakfast. you comments have been noted and have been brought up with all staff. i do hope we can welcome you back in the future More 

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Additional Information about Holiday Inn Express Crewe

Address: Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
Phone Number:
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Crewe 3.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Crewe Hotel Crewe
Ramada Crewe
Crewe Ramada
Holiday Inn Express Crewe England

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