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Crewe Hall

#2 of 9 Hotels in Crewe
Certificate of Excellence
Weston Road, Crewe CW1 6UZ, England
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Crewe Hall
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1,393 Reviews from our TripAdvisor Community

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Traveler rating
    756
    395
    134
    71
    37
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189
570
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Polish first
  • Any
English first
  • All months
    (1393)
  • Mar-May only
    (352)
  • Jun-Aug only
    (379)
  • Sep-Nov only
    (318)
  • Dec-Feb only
    (344)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The old part of the building is beautiful and it was great to have a drink in the grounds at the rear. The new extension is less appealing - ugly and poorly designed in terms of movement around inside - endless corridors and confusing layout. The gym and pool areas are fine. There are a lot os staff, some of... More 

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stoke on trent
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here as part of my partners 30th birthday celebration booked with bookaspa.com. We paid £155 each for lunch (we upgraded to afternoon tea for an extra £11.50 each), evening meal (£26 allowance per person), 50 minutes spa treatments each, bed and breakfast. When driving up the long, tree lined drive I knew this place was going to be... More 

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Worcestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

What a fantastic building! We received a very warm welcome and were directed to a room in the new part of the building. Everything we would expect from a Q hotel - very comfortable, good facilities, spotlessly clean. I loved the air conditioning which was easy to control. Food that evening was superb with very attentive service. The following day... More 

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Cheshire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

came here with the wife for a relaxing break , the room was lovely very clean and so was the rest of the hotel , really enjoyed our stay here , the staff were very welcoming and great at there jobs , will be saving t come again very soon

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West midlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The moment you approach Crewe hall you know you are at a special place. We stayed in room 3201 which was massive. The bed was extremely comfortable. The bathroom was also large with a deep bath. The buildings and grounds are amazing. The original parts of the interior are amazing, so unusual to have a small chapel. The restaurant, bar... More 

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Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights for our son and his fiancées wedding. On our arrival we were greeted by a lovely lady in reception who was most efficient and gave us a lovely room.. My husband and I had a feature room with a king bed, lovely furniture and the biggest bathroom we've ever seen. The wedding could not... More 

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Chester, UK
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing hotel. Just has everything. When you drive in you know you are at a special place. The exterior of the building is beautiful. The old part of the hotel is majestic - like Hogwarts! Some incredible carved panel walls, a chapel so quaint and the rooms are spacious and warm. Beds are really comfortable. Then into the... More 

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Sandy, United Kingdom
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
1 of 5 stars Reviewed 1 week ago

I had been on the Hotel's website for most of the day trying to book afternoon tea......but the website is so poor I was unable to do so. I decided to call the hotel this evening to make the booking instead. There was no live reception at 20.00hrs which I thought was strange and when I got through to the... More 

Was this review helpful? Yes 2
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Sandyman53 Thank you for taking the time to review your experience with us at Crewe Hall. I am most disappointed to hear of your poor experience trying to purchase vouchers. I can assure you that the problems you encountered are certainly not indicative of the standards we aim to offer. Since receiving your review, I have discussed your feedback... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked Crewe Hall for one night for a work trip. I had seen the pics online but it's way more impressive when you actually get there. The gardens are immaculate and the grand driveway add to the ambiance. Checking in at the main hall is a treat. It's like being at Downton Abby! I had a room in the... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Ben W Thank you for taking the time to write a review of your stay with us at Crewe Hall. It is great to hear that all aspects of your stay exceeded your expectations and I am delighted that you would recommend Crewe Hall following your experience with us. Please do come and visit us again soon. Kind Regards... More 

Caernarfon, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had booked a 1 night spa break at Crewe Hall and had a fantastic time. All of the staff were helpfull and the hotel was amazing - couldn't fault anything. We arrived on the Saturday morning about 11am and the room was ready. We got changed and headed straight to the pool. It was lovely and quiet. We had... More 

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear alannamr Thank you for your review. I am delighted to hear that you had such a wonderful time with us at Crewe Hall, It is always a pleasure to receive such positive feedback and I know my team will be pleased to read your comments. I am glad that you are considering a return to Crewe Hall and hope... More 

Hotel Review Summarization

What travelers say

  • New part(15)
  • Very good(12)
  • Spa Break(10)
  • Afternoon tea(9)
  • Staff were friendly(5)
  • Old building(4)
  • Poster bed(4)
  • Swimming pool(4)
  • Leisure facilities(3)
Questions? Get answers from hotel staff and past guests. Ask a question

399 photos of this hotel

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Room/suite (77)
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Hotel & grounds (111)
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Dining (23)
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Business center/function rooms (4)
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View from room (12)
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Bathroom (26)
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Other (131)

Management photos: Courtesy of the property manager

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Room/suite (4)
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Dining (3)
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Hotel & grounds (4)
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Pool/beach area (1)
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Other (3)
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