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Crewe Hall

#1 of 9 Hotels in Crewe
Certificate of Excellence
Weston Road, Crewe CW1 6UZ, England
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Crewe Hall
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Crewe Hall
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1,299 reviews from our community

Traveler rating
    705
    371
    125
    67
    31
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170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
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Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Recently visited the hotel with my mum for a one night spa break. Have used this deal 3 times before-is very good value for money. Great food and good service.interesting building-gardens arent very special though. Comfortable rooms-just a few niggles-no hooks in bathroom, pool very cold and tiny jacuzzi, and air con/heating very noisy. But overall a great stay!

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Leamington Spa, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went to Crewe Hall for a works do with overnight stay, overall I found the hotel interesting being an old stately home so had some nice features, can see why it is ideal for weddings. I found the staff very friendly and helpful, food was good, drinks were pricey as you would expect in a hotel the only let down... More 

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Stoke-on-Trent, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

managed to get a fantastic deal for myself and 2 friends for a spa day and 2 treatments and sooo pleased we did. the staff at all time were lovely, it has a gym but I didn't use it, the wet area incs a pool, small jaccuzzi, steam room, sauna, plenty of loungers and it was kept nice and warm.... More 

Was this review helpful? Yes 2
Mirfield
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We discovered Crewe hall when we attended a corporate event and we both knew instantly that this would be the venue for our wedding. We were married at Crewe Hall 10 years ago, we celebrated our first anniversary there and have just returned from a wonderful relaxing weekend to celebrate our 10th,! We stayed in the Royal Suite , a... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The last three times we have had an overnight stay on checkout they have said we owe them money, where all charges had been settle up on purchase ie bar & restaurant. These are only were only small amounts upto £10 but if this happened to everyone they would make a small for fortune. On questioning these amounts they were... More 

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yoshi00
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for a business trip. I think this hotel works well for business or pleasure. I arrived very early on an overnight flight from the US and the receptionist was very accommodating in getting a room cleaned for me to be able to check in early. I was in the new section and the room was quite modern... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear yoshi00 Thank you for taking the time to review your stay with us. I was glad to read that on the whole your stay was an enjoyable one. Your feedback is appreciated as it allows us to maintain and improve our product and service. I do hope that we will have the pleasure of welcoming you back to Crewe... More 

Chelmsford
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful experience, arriving at this magnificent Jacobean Building, to be greeted with the words, "Good, afternoon madam, welcome to Crewe Hall." Then to be carefully welcomed by reception, checked in and escorted to my room by a porter. The room, in the new wing, was spacious, light and airy. spotlessly clean and comfortable. The staff from chambermaids, waiters,... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear chelmsfordwanderer Thank you for your review regarding your stay with us at Crewe Hall. I am delighted to hear that you had such a great experience with us and am looking forward to having the opportunity of welcoming you back to Crewe Hall in the near future. Thank you once again for taking the time to review your stay.... More 

Bristol, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we used the hotel to break the journey from Scotland to the west country and it's very convenient for the M6. We stayed in the old Jacobean part, which was lovely with our room on two levels connected by a wrought iron staircase. Strange that neither of the two (!) fully equipped tea trays are situated near a plug for... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear CMickell Thank you for taking the time to review your recent stay with us at Crewe Hall. I was most disappointed to hear that we did not meet your expectations on this occasion. I have shared your feedback with my management team so that they may, in turn, investigate your comments in further detail with their teams. Please accept... More 

Biddulph, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned home from a hen weekend at Crewe Hall... Having read some of the more recent reviews I was dubious about it being a relaxed weekend feeling pampered & waited upon. Prior to the weekend due to logistics we had all booked serperately for rooms, spending roughly £900... Several calls to the reservations line were disappointing to say the... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear TravelAround87 Thank you for taking the time to review your stay with us at Crewe Hall. I was delighted to hear that you had a lovely stay with us and that my team did everything they could to exceed your expectations. It is always a pleasure to receive such positive feedback. I have shared your comments regarding our Central... More 

High Peak
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hall. Amazing gardens. Hotel staff were exceptional. The food was spot on. Room and bathroom spotless and very comfortable. Spa treatments only fair and expensive. Spa staff and general service in the Spa very poor. All the staff at the Spa seemed very bored and not at all interested in the guests. More interested in theirselves. A fabulous hotel... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Plumptous Thank you for taking the time to review your stay with us at Crewe Hall. I was delighted to read that you enjoyed your time in the hotel and would like to thank you for your kind comments about the hotel team. Please accept my sincere apologies that your time in our Spa did not meet the same... More 

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