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Crewe Hall

4.0 of 5 Weston Road, Crewe CW1 6UZ, England
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Crewe Hall
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Crewe Hall
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1,264 reviews from our community

Traveler rating
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    358
    118
    65
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stoke-on-Trent, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend treated me to afternoon tea here, and I must say how lovely it was! The staff were friendly and welcoming- they explained what the cakes and sandwiches were and were always on hand to fill our teapots back up! The cakes were fantastic and the choice of tea was plentiful. The butler explained what each tea was like... More 

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Up North
Top Contributor
162 reviews 162 reviews
92 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for the weekend and pretty much took in all of the facilities the hotel had to offer! The pool is excellent for a hotel pool and the gym is really spacious, afternoon tea was the best we've had anywhere (to date..!), the room was modern, spacious and had everything you needed and the breakfast was plentiful and... More 

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Royston
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful building with many interesting features. Mostly rebuilt in 19th Century following a fire. Former home of the Crewe family. And it has a chapel! We stayed in the new extension in a spacious comfortable room. Very good night's sleep. Conference dinner food was nothing special. Magical place. Plenty of character . Imposing exterior.

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Keithrow Thank you for your review of your recent stay with us at Crewe Hall. I am delighted to hear that your stay, on the whole, was a good one. Please accept my apologies that the food during your event did not meet with your expectations. I would be happy to discuss this in further detail should you wish... More 

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I generally give places I visit a 4 star review as I feel there is always room for improvement but Crewe Hall, wow it ticks all boxes for me. I love going to places where staff make you feel welcomed, use their manners and are happy to serve you. From the reception team to the staff in the restaurant and... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear AClarkey1 Thank you for your review. I am glad that your recent stay met with your expectations and that you had a fabulous time with us at Crewe Hall. My team will be delighted to read your feedback. I hope you come and see us again in the near future. Kind Regards James Turner Operations Manager More 

Fareham, United Kingdom
Top Contributor
99 reviews 99 reviews
25 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I chose this hotel for their Gala banquet on New Years Eve and moved on to Loch Lomond on New Years Day. This hotel was spectacularly different and its central staircase and state rooms in the main house a quite stunning example of Victorian Gothic design. The hotel was decorated with lots of beautiful Christmas decorations and... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear RichardSFC Thank you for your recent review. I was delighted to hear that your experience with us on New Years Eve was, on the whole, a pleasant one. Your feedback is invaluable to us and such a detailed review will always help us to maintain and improve on our standards of service. We are aware that there have been... More 

Stockport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

lovely picture of the old Crewe hall, great looking restaurant, however what we got was very different. a posh premier inn at the back with a café style restaurant not what we where looking for got a look round the old hall but could not use it. Wrote to the manager and explained our disappointment reply " just ring me... More 

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear city0007 Thank you for your review. Firstly may I apologise that you have not received a response to your phone call. We would certainly never intentionally ignore any communication from our guests. At Crewe Hall, we are proud to offer both modern and traditional facilities in conjunction with one another. We do try to make this information as clear... More 

Stockport, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service from start to end. All staff we encountered went out of their way to make sure we had a relaxing stay. The food and cocktails in the Brasserie were great too. We thoroughly enjoyed our spa treatments and felt totally relaxed afterwards.

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear janplanet I am delighted to hear that you had such a great stay with us. I Hope to see you back at Crewe Hall in the near future. Kind Regards James Turner Operations Manager More 

Derby, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After celebrating NY at Crewe Hall around 3 or 4 years ago we decided to book again, well what a big disappoint this was, we were told the champayne reception would be served at 8.30pm when we booked and when we arrived we were informed that it would be 7.30pm (it was served at 8.30pm in actual fact, it seems... More 

Was this review helpful? Yes 5
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Michelle V Thank you for your review. I’m disappointed the event on New Years Eve didn’t meet your expectations and you are concerned the food maybe responsible for you and your party being ill. We are aware there have been other reports of illness within Crewe and the surrounding areas and we have been fully co-operating with the local... More 

Stafford, United Kingdom
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bedroom very clean enjoyed the spa.staff very pleasant in the brassie.not happy with the food on New Year's Eve very poor seemed to take ages.three of us where in the party and all of us have been extremely ill.

Was this review helpful? Yes 7
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Suki178 Thank you for your review regarding your stay with us on New Year’s Eve from which I note your concern that your subsequent illness may be attributable to your stay at Crewe Hall. We are aware that there have been some reports of illness within Crewe, Crewe Hall and the surrounding areas. We have been fully co-operating with... More 

Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Attended a business conference at Crewe Hall this week and was very impressed by this hotel. Kind friendly staff, stunning venue, beautiful room, excellent gym facilities and the food was superb! Being a coeliac is hard work when staying away from home but the kitchen and chefs at Crewe Hall were flexible, considerate and most accommodating. Even at meeting coffee... More 

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Rhian1234 Thank you for your review. I am delighted that you had such a wonderful stay and that my team looked after you so well. Good luck with the training for the marathon and we hope to see you back with us at Crewe Hall soon. Kind Regards James Turner Operations Manager More 

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Additional Information about Crewe Hall

Address: Weston Road, Crewe CW1 6UZ, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall England

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