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Crewe Hall

4.0 of 5 Weston Road, Crewe CW1 6UZ, England
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Certificate of Excellence 2014
Crewe Hall
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Crewe Hall
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1,211 reviews from our community

Traveler rating
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    346
    117
    56
    25
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158
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Okay, this is a little long, but hope it helps! Some aspects of this hotel stay was great and unfortunately, some parts not so. We stayed here as a treat for my birthday and had booked in for the weekend spa, with breakfast, lunch and dinner included. Our check in was fine and Laura was very helpful (even organised our... More

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear sparklyboo Thank you for your detailed feedback regarding your recent stay with us at Crewe Hall. I was most disappointed to hear that the service you received during your recent visit to us varied greatly throughout your stay. Please accept my sincere apologies for the lack of attention that my team showed during certain aspects of your time with... More

Middlewich, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

immediate impressions as you drive up are fantastic. The building is imposing and beautiful. This is spoilt by the number of cars parked haphazardly. There is a lack of signs pointing to the parking areas and makes it difficult to drive through. The interior of the old building is again impressive and makes a wonderful backdrop for weddings etc, made... More

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Elliedill Thank you for your recent review. Please accept my apologies that we did not meet your expectations on this occasion and I appreciate your comments regarding our beautiful old hall. As I'm sure you can appreciate maintaining a property of age requires an extensive and ongoing maintenance programme. Our team endeavour to ensure the building is maintained accordingly... More

Liverpool
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When arranging Dinner Bed and Breakfast in a country house hotel you have certain expectations. Pre dinner drinks in a cosy bar followed by dinner in a traditional oak panelled dining room. You will experience fine food, practice the gentle art of conversation and perhaps enjoy the warmth of an open fire. Well that isn't how they do things at... More

Was this review helpful? Yes 7
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Mindstore Thank you for your review regarding your stay with us at Crewe Hall. Please accept my sincere apologies that our Brasserie did not meet with your expectations. I have shared you feedback with our Executive Chef and Brasserie Manager so that they may investigate in further detail with their teams. At Crewe Hall we are proud to operate... More

Winsford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As the Father of the Bride, this has been a truly awesome experience for me and my family. From the moment I drove through the main gates the hairs on the back of my neck tingled and I knew this would be very special. I walked through the entrance and looked around the Historic Old Building, reading the history on... More

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Reggie A Thank you for your recent review. I was delighted to read that your daughter's wedding met with your expectations. It is always a pleasure to recieve such wonderful feedback, I will be happy to share your comments with my team. We hope to have the pleasure of welcoming you back to Crewe Hall in the near future.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We got married here and we enjoyed every single moment of our day. The preparation was easy, no fuss (thanks Kate for helping us). On the day, we were looked after extremely well and the Hall never fails to impress people with it's stunning architecture, gardens and little nooks and crannies. The rooms were fantastic too - especially worthwhile upgrading... More

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Whiz-pa Thank you for your recent review. I am delighted that your special day was a memorable one and that you have lots of great memories to treasure. My congratulations to you both. Please do come and visit us again soon as we would love to welcome you back to Crewe Hall. Kind Regards James Turner Operations Manager More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would definitely return to Crewe Hall, not only because of the great location, or the wonderful spa, or the always smiling staff, or the fancy brasserie available on site, but also because of the comfortable, cosy room that had pretty much everything I needed. The free wifi proved to be invaluable too - it never failed me when I... More

Was this review helpful? Yes 2
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Ben_D_LDN Thank you for your recent review. I was pleased to read that you had such a wonderful stay with us. I'm sure my team will be delighted to hear that they looked after you so well. I do hope we will have the pleasure of welcoming you back to Crewe Hall in the near future. Kind Regards James... More

Birmingham, United Kingdom
Top Contributor
104 reviews 104 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful Building. Gorgeous entrance, library and chapel.There was a wedding on while we were there so it was extra special.We started off in new wing but found our room very small and dark which was disappointing as we had paid extra for an upgraded Q Star room which we had occupied at other Q hotels and found to be lovely.When... More

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear charlielouisa Thank you for your recent review. I was delighted to read that your stay on the whole, met your expectations. Having reviewed your detailed feedback, I will be certain to share your comments with my management team so that they may review the necessary adjustments for the benefit of our future guests. Thank you for your feedback, it... More

Top Contributor
126 reviews 126 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice old building with a beautiful reception area and chapel. Rooms in old house are atmospheric. Modern wing is anodyne, dull, identikit and horrible. Restaurant serves over-described pub grub. Bar is like a bus station waiting room. No real ale! Staff, though, are very friendly.

Was this review helpful? Yes 3
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear PT5 Thank you for your recent review. Please accept my apologies that your recent stay was not entirely to your satisfaction. At Crewe Hall we are proud to be able to offer both modern and traditional facilities to our guests. I was glad to read that you enjoyed our Old Hall and that you found my team friendly and... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our stay was terrific. 2nd visit and would be happy to make a 3rd. Stunning main building steeped in history! I urge you, explore, look around and really search the old building. The new building where we stayed is clean, staff are friendly,and spa facilities are up to scratch. Enjoyed our stay

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Connell V Thank you for your recent review. I was delighted to read that your return visit to us was equally as good as your first. It is always a pleasure to receive such positive feedback. I look forward to welcoming you back to Crewe Hall for your next visit. Kind Regards James Turner Operations Manager More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit to Crewe hall and it lived up to everything our 1st visit did (although our room was a lot smaller this time, after a free upgrade last time!) We requested a room in the new part of the building to be handy for the brasserie, pool and rear part of the car park for getting... More

Was this review helpful? Yes
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Additional Information about Crewe Hall

Address: Weston Road, Crewe CW1 6UZ, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall England

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