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Crewe Hall

4.0 of 5 Weston Road, Crewe CW1 6UZ, England
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Certificate of Excellence 2014
Crewe Hall
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Crewe Hall
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1,288 reviews from our community

Traveler rating
    703
    363
    124
    67
    31
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168
530
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200
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorkshire
Top Contributor
64 reviews 64 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars NEW

On entering the hotel I was fascinated, the decor was something special, each little area of the entrance could tell many stories, the rooms off the reception and the ceilings facinated me! And then..... The romance with this fantastic building was gone, this was spoilt from the minuite we walked into the new part of the hotel, the character was... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here last night for our friends wedding. It is a lovely place, lots of grandeur, I particularly loved the ceilings. We stayed in the new part, the room was spacious, clean and modern. The food prepared for the wedding breakfast was nice and prepared well. Breakfast was included in our room price and it was... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just back from a night at Crewe hall. Me and my wife stayed in the tower suite. After being showed to our room we had a look around and what an amazing place to stay. From arrival to check out the staff were polite and helpfull. The room was truly amazing and breakfast served in the top of the suite... More 

Was this review helpful? Yes 2
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Pete C Thank you for your review regarding your stay with us at Crewe Hall. I was delighted to hear that you enjoyed your stay with us and that you are planning to return. We look forward to welcoming you back to Crewe Hall. Kind Regards James Turner Operations Manager More 

London
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I constantly travel for business and sleep quality is important to me, which is why Crewe Hall was disappointing. I was put in the modern part of Crewe Hall which seemed poorly built. Throughout the night, I could hear the person next door sneezing (obviously not their fault but the walls were too thin) and people walking and talking in... More 

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CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear M H Thank you for your review regarding your stay with us at Crewe Hall. Please accept my apologies that we did not meet your expectations on this occasion. Should you wish to discuss your stay in further detail, please do not hesitate to contact me at Crewe Hall. Kind Regards James Turner Operations Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a fantastic couple of days at Crewe Hall taking in all it had to offer. Thoroughly enjoyed my time there; a mix of business and pleasure. Fantastic service from the staff, quality food and a very genuine feel about the while trip. Looking forward to the next visit hoping that it will be for a longer stay! Highly... More 

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Wilkeo Thank you for your review regarding your stay with us at Crewe Hall. It is great to hear that you had such a wonderful time with us, please do come and visit us again soon. Kind Regards James Turner Operations Manager More 

Basel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What can we say - above and beyond We arranged an after wedding drink reception plus canapes and onto a 9 course tasting menu for 10 people. From the moment we set forth in the hotel the welcome was warm and genuine. The post wedding drinks were served regularly with aplomb. Neils our Crewe Hall host was attentive and nothing... More 

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Ewa P Thank you for your review regarding your wedding with us. I am delighted to hear that your special day went without a hitch and I know my team will be equally pleased to read the lovely comments you have written about them. I hope that we have helped to make your memories of your special day all... More 

Manchester, United Kingdom
Top Contributor
67 reviews 67 reviews
10 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

We had our company annual awards evening here, which involved a three course meal, bar and disco in the Continental Suite, situated in the modern Annexe. I agree with the other reviewers, in that the annex is not nearly as impressive as the Old Hall, but I think I'd prefer a modern extension to a pastiched attempt to replicate it.... More 

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Lee S Thank you for your recent review. I was glad to hear that, on the whole, your experience with us was a pleasant one. Please accept my apologies that there were certain aspects of your stay that didn't meet with your expectations; I hope this will not deter you from visiting us again in the near future. Kind... More 

Manchester, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Having been to Crewe Hall before in 2014 and having had an amazing spa break, me and my partner were really excited to go back. However, in line with quite a few of the reviews I've seen on here, standards have gone downhill in the year since my last visit. We stayed on the Monday after Valentine's weekend and it... More 

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Lindsey B Thank you for your recent review. I was most disappointed to hear of your experience with us and I would be grateful if you would contact me at Crewe Hall to discuss your stay in further detail. Please accept my apologies that we did not meet your expectations on this occasion. Kind Regards James Turner Operations Manager More 

Telford, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Having originally made a booking for Saturday 14th February 2015 and paying in full over the telephone for an overnight stay with breakfast and evening meal I was somewhat surprised to receive a telephone message on Friday 13th at around 12.15pm advising me that I was eligible for a complimentary upgrade. The person who left this message continued in great... More 

Was this review helpful? Yes 1
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear gillwainwright Thank you for your recent review. I was most disappointed to hear of your experience with us on Valentines Night and I would be grateful if you would contact me at Crewe Hall to discuss your stay in further detail. Please accept my apologies that we did not meet your expectations on this occasion. Kind Regards James Turner More 

Liverpool
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on an overnight Spa Break with my daughter and 6 others for her hen party. I cannot praise the staff at the hotel high enough. On arrival the staff were so friendly, helpful and super efficient . The staff also in the restaurant could not have been more accommodating and catered for the need of everyone within the... More 

Was this review helpful? Yes
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear LiverpoolTraveller Thank you for your review of your recent Spa break. I was delighted to hear that my team looked after you so well during your time with us; I know they will be pleased to read your feedback from your stay. I hope the Hen had a magnificent time and I wish you the best of luck with... More 

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Additional Information about Crewe Hall

Address: Weston Road, Crewe CW1 6UZ, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall England

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