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Crewe Hall

4.0 of 5
Weston Road, Crewe CW1 6UZ, England
Hotel amenities
Crewe Hall
Ranked #1 of 9 hotels in Crewe
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756 reviews from our community

Traveler rating
    409
    225
    71
    38
    13
See reviews for
Families
105
 
Couples
320
 
Solo
16
 
Business
118
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Manchester
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

Myself and 6 other females went on a living social spa day to Crewe Hall on Friday 7th June. Tis is my 2nd time here and the staff were as they were the first time I visited, very helpful and polite. It was a great day out. Gym, which had he usual equipment, and was air conditioned. A good size... More

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See 2 more reviews by Bootcamp09 for Crewe
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 13, 2013 NEW

Hotel very grand as you drive up to it. The old part is very nice. I thought new part was to new and didn't fit in well with the rest of the building . Was very overpriced for drinks. There's lots of things I noticed at this hotel that needs improvement for example the Food Menu was a good price... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear LuvDine27, Thank you for your review. Whilst pleased that you enjoyed your stay I am most disappointed and really sorry that you found the service questionable. I will be sharing your feedback with our Brasserie Manager in due course. It is totally out of character for our team to be unhappy and I can assure you we regularly train... More

Douglas, United Kingdom
1 review
5 of 5 stars Reviewed June 13, 2013 NEW

Fabulous hotel would love to return. Spa treatments best I have ever had (I had a full body massage plus pre massage spearmint treatment). Only dissapointed I didnt stay longer arrived Friday night and left Sunday morning. Facilities are good everything you need to relax and chill. Just simply a beautiful hotel full of character, staff were very helpful couldnt... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear KFRutherford, What a lovely review. I am pleased that you enjoyed your spa weekend at Crewe Hall and very much look forward to your next visit. Kind regards Martin Heap Operations Manager More

Rochdale, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

The approach to this hotel is quite magnificent, being at the end of a tree-lined avenue set off the main road. Crewe Hall is composed of 2 parts, the old Hall itself with a history dating back hundreds of years, and a large contemporary block where most of the bedrooms are housed. The Hotel is about 10 minutes drive from... More

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Broadway, United Kingdom
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

Room and Hotel beautiful, in glorious setting. Food nice. Did not realise or know they did not have an Al La Carte Restaurant for such an magnificent old Manor House. Bistro style ok, but food was overpriced. Actually ran out of RIOJA wine !!! And LAMB !!! Which we both wanted. For a so called 4/5 star this is not... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear Karin60, Thank you for taking the time to review Crewe Hall. I am sorry to read of the issues you experienced during your stay. We open our fine dining restaurant, The Ranulph, monthly and details about this can be found on our website. It is unacceptable to not provide the food and drink for which we advertise and I... More

Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2013

The sun broke through the clouds on Thursday afternoon as we were getting ready to go to Crewe Hall for my son's wedding on Friday On arrival, the reception staff were freindly, polite and extremely helpful, expecially as one of the Porters found my Father a walking stick as he'd forgotten his own. This made such a difference to my... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 12, 2013

Had a lovely few nights stay here with my fiance. The dinner was brilliant - good food and good service. The afternoon tea was even better, a memorable experience! I had quite a few spa treatments, they were all good but the area of the treatments rooms is very small and the spa facilities are not the most relaxing. The... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear Amanda C, I am really pleased that you enjoyed your stay with us. Again, I am sorry about the delay in your room service and I am pleased that we dealt with this to your satisfaction. I hope to welcome you back to Crewe Hall soon. Kind regards Martin Heap Operations Manager More

Blackpool, United Kingdom
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 11, 2013

I stayed here to base myself for the BTCC motor racing at Oulton Park and it was brilliant. I had a very good quality room with quality fittings and design and is still in good order. I took the option for breakfast to the room very early so I could get to the circuit, and the roads are easy to... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear 186332Phil, Thank you for taking the time to write a review for Crewe Hall and welcome back. I'm really pleased that you found our location to be perfect for your trips to Oulton Park. We are conveniently situated from the M6 motorway and are within easy travelling distance of Manchester, Chester and Stoke. I very much look forward to... More

Cheshire
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 11, 2013

We enjoyed a two-night DBB at Crewe Hall. The staff were fabulous. Attentive and helpful. The hotel is lovely and it is worth exploring the inside as well as the grounds. We stayed in the older part which was nice. We liked the four poster which was very comfortable Windows would not open though. The food was below average the... More

Was this review helpful? Yes 1
CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear luvfoodantravel, Thank you for your review. I am really pleased that based on this experience you will return to Crewe Hall in the future. I am sorry that your dinner on the first evening was not up to our usual high standard and I do take confidence that our restaurant manager did all he could to ensure your second... More

Chester, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 11, 2013

I booked a 2 night B&B stay with Crewe hall, dinner on first night to attend a charity ball, this had prompted my stay. I contacted the hotel to see if I could swap dinner to the second night as dinner was provided at the charity ball, catagoric no unless I paid 41.40 to change to Sat. I understand the... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
June 14, 2013

Dear joannelucy85. Thank you for your review. I am sorry that you found us inflexible. I am unsure as to why you booked a special package and rate inclusive of dinner on the first night when you were already dining at the Summer ball however due to business demands, we were unable to move your special package rate to include... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(29)
  • Spa Break(25)
  • New part(17)
  • Old part(13)
  • Afternoon tea(10)
  • Evening meals(10)
  • Staff were friendly(10)
  • Leisure facilities(9)
  • New wing(8)
  • Room service(7)

Additional Information about Crewe Hall

Address: Weston Road, Crewe CW1 6UZ, England
Region: United Kingdom > England > Cheshire > Crewe
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Crewe
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall Hotel
Crewe Hall England

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Crewe Hall
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