fantastic stay .. staff couldn't do enough for you.. spar treatment brilliant would stay again . the food was excellent as well .. fantastic birthday treat ..
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- Hall Hotel Crewe
- Crewe Hall Hotel

fantastic stay .. staff couldn't do enough for you.. spar treatment brilliant would stay again . the food was excellent as well .. fantastic birthday treat ..
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I stayed here for one night for work, and as you drive in, you do see the magnificent building which is Crewe Hall. I was disappointed that I was not staying in the old part of the building, but rather the new part - which is an exceptionally long way from the reception!
Nonetheless, the rooms are comfortable with ample...
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Dear AussieNat24,
Thank you for taking the time to review your recent stay with us here at Crewe Hall.
We are looking into ensuring that every single aspect of our guest experience is as positive as possible and so I have asked our Maintenance Manager to look into your observations with regards to the heating in your bedroom as we...
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Following a recent illness my wife and I were hoping for a pleasant weekend away at a good hotel which from its own publicity should have happened but the promised dining experience was lacking. There is only a brasserie in which to eat and the menu is functional but not flexible. If I was staying overnight on business then it...
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Dear Alan B,
Many thanks for taking the time to write to us with your comments and feedback with reference to your recent stay with us at Crewe Hall. I was sorry to learn that you had been disappointed with elements of your stay with us.
I have forwarded your comments and observations to the relevant heads of departments, in...
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Recently had a weekend break at Crewe Hall. I have to say probably the best stay I have ever had at a hotel.
The hall itself is beautiful.
We had a room in the Modern part of the hotel and it was excellent, very spacious, clean, with a very comfortable bed and well equipped bathroom.
We ate at the hotel...
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Stayed for two nights on a work function and the hotel is lovely. I used the pool and spa facilities 3 times in the two days I was there and was really impressed by them. My room was well equiped and spacious and had everything I wanted. On the first night we went to the restaurant and were told there...
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Dear VFBirch,
I would like to thank you for your review on your recent stay at Crewe Hall.
I am glad to hear that you felt the leisure club was well equipped and bedroom comfortable and that the staff most helpful.
On investigation it appears that the Brasserie serviced more guests that were originally anticipated on the evening of your...
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Hard to knock. Great facilities, nice rooms in either the new wings or old building. Magnificent setting, superb gym/health club etc.
I'd argue the restaurant menu is a little limited, especially if you stay there there quite often and don't fancy steak but that is about my only criticism. Good breakfasts too.
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Dear Goz007,
Thank you for taking the time to write about Crewe Hall Hotel and for your comprehensive review of us. It appears that you thoroughly enjoyed yourself. We look forward to your return.
Kind Regards,
Mart Louwerse
General Manager
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Our spa break at Crewe Hall certainly represented value for money. The food was top quality and there was no end of choice. The spa treatments were also excellent, I had the face massage and back and neck massage. The Spa staff were very friendly and helpful. Perhaps the Health Club staff would benefits from going on the same customer...
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Dear Fieryfreddie,
Many thanks for your kind review about Crewe Hall; your treatments, our team, the service and the choice available for dinner. It is appreciated.
I will be sharing your comments with the team and I look forward to welcoming you back in the near future.
Best regards
Mart Louwerse
General Manager
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Stayed just for 1 night on business and this hotel is beautiful. From the moment you turn into the driveway you know it is of good quality. Stayed in the new part of the hotel which was very nice, little hard to find the room at first as lots of corridors. Brasserie meal was delicious and service was very good....
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Dear Superarabs,
Many thanks for taking the time to write to us with your feedback in reference to your recent business stay with us at Crewe Hall. I am glad to hear you enjoyed your time at the hotel and making the most of the facilities on offer.
I will share your comments with the team and I hope it...
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having been given a voucher for afternoon tea we visited yesterday.The staff were very attentive and the tea was lovely,including sandwiches scones cake and a small but tasty eton mess. Overall a lovely experience
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Dear Betmic,
Thank you for your recent review on TripAdvisor with regards to your recent visit to Crewe Hall. The team have undergone first class training with Twinnings to ensure that all guests receive a complete ‘Afternoon Tea Experience’ and have recently been ranked 8th in the country by the AA for Afternoon Tea.
I will be sharing your comments...
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We stayed at Crewe Hall recently as a birthday treat.
It really is the most magnificent building with fantastic ceilings and fireplaces.We payed a little extra for a large room in the old part of the hotel which was great,complete with a four poster bed.
All the staff were very friendly as usual with the Q hotels.However on both nights...
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Dear billyblake,
Thank you for your recent review on TripAdvisor with regards to your stay at Crewe Hall. I am glad to hear that overall you enjoyed your stay, I was however concerned to read that there were a couple of issues that occurred.
We are looking into ensuring that every single aspect of our guest experience is as positive...
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