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Premier Inn Crewe Central

#4 of 9 Hotels in Crewe
Certificate of Excellence
Weston Road, Crewe CW1 6FX, England
Hotel amenities
Premier Inn Crewe Central
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Ranked #4 of 9 Hotels in Crewe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Annette J Cornwall, United Kingdom
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89 reviews from our community

Traveler rating
    45
    31
    8
    1
    4
See reviews for
18
35
5
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cornwall, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Again had a lovely time staying here. Sarah and Charlotte both were very friendly and helpful. Our room was comfortable and clean. The breakfast and evening meal was fantastic, although the staff weren't as friendly as the staff at the premier inn, but it was a busy evening so I can imagine the weekend being somewhat stressing. Overall, a pleasant... More 

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear Annette J Thank you for taking the time to review your recent stay at Crewe Central Premier Inn i am delighted that your stay was a good one, Sarah and Charlotte will be delighted with your comments and feedback. I shall also pass your comments on to Jamie the General Manager of the Brockleback. Once again thank you for... More 

Crawley
Top Contributor
67 reviews 67 reviews
43 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our third stay at the hotel and whilst I'm delighted we now get free wifi I'm not so pleased that standards appear to be slipping. The Welcome we received was fine but for a double room to only have 1 teabag and 2 satchets of coffee seemed a bit mean, also the towels had seem better days, the... More 

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear Iris A A Firstly I would like to thank you for taking the time to review your recent stay at the Crewe Central Premier Inn. I am extremely disappointed to hear your stay was not up to the usual standards we deliver at Premier Inn. I shall pass on your feedback to the Housekeeping team regarding your room not... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Check in was hassle free the room was good quality for one adult and a child like any other premier inn the same good quality the only thing that could have been improved on it the fact that there was some noise from the noise from the cars passing by but not enough to disturb our nights sleep would stay... More 

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear sam g Many thanks for taking the time to write a review for our Premier Inn at Crewe Central. I am delighted to hear your stay was a good one and we look forward to welocming you back to Crewe Central in the future. kind Regards Michelle More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed two nights! Very friendly staff. Nice little place. Rooms clean, comfy beds and facilities just as expected. Freeview in room which is handy so can watch top gear on Dave in downtime 😎 Overall experience very good!

Was this review helpful? Yes 1
Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear DIMARIA7, Firstly i would like to say thank you for your kind comments regarding your recent stay with us at Crewe Central Premier Inn, We pride ourselves with our standards especially our 1000 pocket sprung Hypnos mattress, I will pass on your comments to the team and we look forward to welcoming you back to Crewe Central Premier Inn.... More 

Wellington, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 25, 2015

Small hotel and friendly welcome. However heating thermostat would not go above 23.5 degrees C so room was chilly. Asked receptionist if we should book a table for dinner at restaurant next door. Told that as it was a weekday it would not be necessary. However, when we went into the restaurant we were told there were no tables available... More 

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear Norman G Thank you for your feedback regarding your stay. I am disappointed to hear that your stay was not up to the usual standards that we deliver in Premier Inn. I have fed back the issues raised with my team. Our Reception is manned 24 hours and we have spare heaters available in the unlikelehood Reception are unable... More 

Thire, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015 via mobile

Wow, must be one of the smallest Premier inns in the country. Only 20 rooms, but that does not take away its charm. The reception staff were charming and friendly. All the housekeeping staff had a smile and a friendly word. They are all clearly a happy bunch, and it showed. I have to visit Crewe a couple of tomes... More 

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear Mandi172015, Thank you for taking the time to write a review. I shall pass on your comments to my team who will be delighted about your feedback. We look forward to welcoming you back to Crewe Central Premier Inn in the future. Kind Regards Michelle More 

Lincoln, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed 3 nights in this hotel. As with all Premier Inn hotels it was basic but very clean and was an ideal, centrally located hotel for our sporting event stay in Crewe. Brewers Fayre adjacent to hotel.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear Spireite2014, Thank you for taking the time to write a review about your recent stay. I am delighted to hear you found our rooms clean. I also happy to hear you found us to be in a convienient location for your sporting event. Thanks again for the review and my team and myself look forward to welcoming you back... More 

Island of Anglesey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2014

Booked for Thursday and Sunday nights with a charter train trip to Scotland in between. Value fantastic. £29 per night for a spotlessly clean and comfortable room with car parking for the time I was away included. Many people I spoke to on train will do the same in future.

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Crewe C, Michelle Pittem, Operations Manager at Premier Inn Crewe Central, responded to this review

Dear stans945, I would like to take the opportunity to thank you for taking the time to write a review about your recent stay at Crewe Central Premier Inn. I am delighted to hear that you enjoyed your stay and that you are recommending us to other people. I shall pass on your comments to my team who will also... More 

Cumbernauld, United Kingdom
Top Contributor
416 reviews 416 reviews
65 hotel reviews
330 helpful votes 330 helpful votes
4 of 5 stars Reviewed September 28, 2014

Just off a very busy main road and the main Royal Mail depot behind. This makes the surrounding areas around the hotel quite noisy. No air conditioning so you need to open window and hence, very noisy off main road and very noisy early morning when Royal Mail staff arrived on tbeir very early shift. Yes, great for trips from... More 

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Crewe C, Michelle Pittem, Operations Manager, Crewe Central at Premier Inn Crewe Central, responded to this review

Dear Keith J, I am delighted to hear that you enjoyed your recent stay with us at Crewe Central Premier. Thank you for taking the time to write this review. All our rooms are fitted with air cooling and there are instructions of use in our rooms. our reception is 24 hour if any of our guests have any issues... More 

West Sussex
Top Contributor
145 reviews 145 reviews
66 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed August 10, 2014

We had just spent £159 for a room at a well - known theme park (just the room and breakfast, no park tix and a pass holders discount) and for our next stop heading to Blackpool, already had our room here booked for £39. This room was twice the size and the beds were to die for! Thank you! Very... More 

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Crewe C, Michelle Pittem, Premier Inn Team Leader at Premier Inn Crewe Central, responded to this review

Dear aengusmum, Thank you for taking the time to complete a review about your recent stay at the Crewe Central Premier Inn. I am delighted to hear that your stay was a great one and that you found our new Hypnos beds with over 1,00 pocket springs comfortable. I shall pass on your comments to the team and also to... More 

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