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Ibis Styles Crewe

#7 of 9 Hotels in Crewe
GreenLeadersSilver level
Emperor Way | Crewe Business Park, Crewe CW1 6BD, England (Formerly Ramada Encore Crewe)
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1 room 1 adult
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Ibis Styles Crewe
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459 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Based ourself in Crewe to visit Wrexham and Liverpool over the weekend. Excellent location near the train station with good links to the surrounding areas. Good value for money - 2 nights for £92 quid - advertising £89 a night when we were staying. Breakfast was poor in my opinion for continental - small selection Really good hotel in general... More 

Helpful?
Thank KarlandCathJohnson
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Very much value for money, nice warm clean rooms, and the staff very friendly and helpful. Breakfast could be improved as the pancakes were not the best, but a slight issue like that should not put you off staying there. They have a bright yellow pool table!! Go for it!!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Karl H
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

There is a vast difference between the online room price booked through the Accor website (£37) and the walkup tariff at £81 or more. So worth making the effort to book ahead. Staff are pleasant and helpful and the rooms have a fresh look since the Ibis makeover. The continental breakfast was adequate, and served between 6.30 and 11.00 am... More 

Helpful?
Thank Alan H
London, United Kingdom
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here whilst attending a training course for work. Spent 2 nights in the hotel. Good points - Staff are generally friendly without being too much "in your face". - About 10 minutes walk from Crewe train station. - Rooms and lounge area are clean and well presented. - Right on the doorstep of Crewe Business park which I assume... More 

Helpful?
Thank Andy W
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Dear Guest Thanks very much for taking the time to give this feedback. I have taken on board your comments and will share these with the team. I have looked into the issues with the shower and this was due to a thermostat not working properly, this has now been replaced, I apologise if this led to the temperature fluctuating... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The downside were mainly concerned with problems with the installation and/or with the design of the plumbing/sanitary-ware. The shower ran briefly hot when someone ran cold water elsewhere in the hotel; then it ran cold after that was switched off. This is a clear sign that the plumbing in the building is inadequate to cope with the flow demand. The... More 

Helpful?
Thank g10rgyr
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Dear Guest Thank you for your feedback. Please accept my apologies for the plumbing issues. We did have an issue with one of our water heaters which has now been resolved. Unfortunately we were unaware of this until guests brought it to our attention. I have taken all of your comments on board and I will pass your kind comments... More 

Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My heart sank a little when I was told I was booked into an Ibis, for some reason in my subconcious I had them down as below average hotel. What a surprise I got good well lit parking the most friendly check in I've had in years. Bedroom perfectly set out, free bottle of water and bed was very comfortable.... More 

Helpful?
Thank Milojh
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Gear Guest Thank you very much for this excellent feedback. It is always very nice to read such positive comments regarding the staff. I will pass these these with them and look forward to welcoming you back in the future. Kind Regards David Tucker More 

Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It seems from other reviews this hotel has had a make over. Its dead easy to find, good free parking and pretty decent wifi and continental breakfast thrown in. If you have stayed in european budget hotels they look and feel a lot like this. Given its recently refurbished the quality of finishings is not great. My bathroom door on... More 

Helpful?
Thank John B
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Dear Guest Thank you for your very constructive feedback. The issue with water temperature was brought around by a faulty boiler which has now been fixed. I do apologise that this effected your stay. I will be feeding back your review team and hope to see you again soon. Kind Regards David Tucker More 

York, UK
Level Contributor
389 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night - a Friday. Arrival in Crewe was by train and it took about 15 minutes to walk to the hotel. There is a car park at the hotel. I believe it is free for guests to use as long as you give them your car registration number. Our room was clean and warm (perhaps... More 

Helpful?
Thank Skeldergate
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Dear Guest Thank you for your feedback. It is nice to read that you would return to the hotel. Kind Regards David Tucker More 

Ayrshire, United Kingdom
1 review
4 of 5 stars Reviewed December 29, 2015

Used this hotel for a short visit to family. It is clean and the staff were all very friendly. There was a coach tour in on the last night and breakfast service the next day was hectic, best wait till they have all gone on their bus. Food was good and nothing was a problem for the staff.

Helpful?
Thank WestwayTF
DavidTucker1, General Manager at Ibis Styles Crewe, responded to this review

Dear Guest Thanks very much for your positive feedback. I am pleased to see that you enjoyed your stay with us and will pass on your comments to the team. Kind Regards David Tucker More 

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