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All 9 Crewe hotels

The Crewe Arms Hotel

Nantwich Road, Crewe CW2 6DN , England
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76%
Ranked #6 of 9 hotels in Crewe
A recent review
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  • Reviews (52)
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52 people have reviewed this hotel

Traveler rating
    16
    24
    4
    1
    7
See reviews for
8
12
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel on a coach trip. We were all pleasantly surprised. We stayed half board excellent value for money. The staff were so kind and helpful and couldn't do enough for us. The rooms were clean and tidy with tea and coffee facilities. Breakfast was great, lovely selection of cereals, full English Buffett style. Would stay here... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for your great review, the team are delighted that you enjoyed your stay with us. We hope very much to welcome you back again in the future. Kindest Regards Tracey Molyneaux More

Andover, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just spent three nights at the Crewe Arms and was pleasantly surprised. When I looked at the hotel on the website before my visit the hotel looked very dark but on arrival I found that the hotel was being renovated. However, my room had already been upgraded and was very pleasant with plenty of hanging and draw space.... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Many thanks for your great review. Yes the bed are all new and we have had a great many comments on just how comfortable they are. The bar and lift will all be completed within the next three weeks leaving only the restaurant then to be done. I am so pleased that you enjoyed your stay and I will take... More

Barnsley, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked into this hotel for one night 8th August. The hotel at the time of arrival was undergoing some improvements on the ground floor area. Don't let it put you off as the staff are friendly and our room was very relaxing and comfortable. Had a very good nights sleep. Went down for the breakfast which was very nice. Buffet... More

Was this review helpful? Yes 1
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you so very much for your great review. We do hope to welcome you back again soon. The refurbishment is due to be finished in three weeks, when the ground floor will look fantastic. Thanks once again. Kindest Regards Tracey Molyneaux More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was told by the staff that The Crewe Arms Hotel serves the railway community for a long time. It even has a special tunnel in the old day for the Queen to walk in. Today, it has transformed with ongoing renovation. The room has got a fresh look and a slumber bed that will make you sleep like a... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Mark, Thank you ever so much for your fabulous review, the team are delighted that you enjoyed yourself so much. We look forward to welcoming you back again soon. Kindest Regards Tracey Molyneaux More

halifax
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is going through a refurbishment and i am sure it can be very annoying to the staff, but nothing was too much bother and the breakfast was good,the meal on the saturday night was excellent and went back for seconds.i have a stayed in this hotel before and the rooms have been refurbed to a nice standard.this hotel... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you so very much for your fabulous review. We are all delighted that you enjoyed your stay with us and very much look forward to welcoming you back again next year. The refurbishment continues but is all due for completion Mid-September. It has been tough on the staff however it will look fabulous when finished and well worth the... More

Newcastle-under-Lyme, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I too attended the function on the 26th July. seems strange to me that no one else have a bad word to say about the event. This person is nothing but a prize idiot whom i suppose had a tongue in his/her head so therefore was able to voice there "complaints" at the event. If the dog turned its nose... More

Was this review helpful? Yes 1
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for the great review. The Crewe Arms and it's staff so enjoy accommodating you all for the Town Criers weekend. We all have so much fun and the atmosphere is always fantastic. We are delighted that you will all be back next year and hope to see you at Christmas too. Thanks again your comments are... More

1 review
4 of 5 stars Reviewed July 28, 2014

I logged on to this siite to leave a review and was shocked to read the comments of a previous visitor to this site and I feel I must contradict these. The hotel is in the process of renovation, so is less than perfect. However, the bedrooms are really well decorated and comfortable. The restaurant is perfectly adequate and the... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you ever so much for your great review. We are all delighted that you had such a great stay and look forward to welcoming you all back again next year. More

Huddersfield, West Yorkshire
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

How can anyone say anything else, ok there is refurbishment going on but you get that in London Hotels, but it did not make any difference to our pert of Town Criers over the last weekend. The room was great, the food was amazing and plenty of it, and the service was second to non, and at our Gala Dinner... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you so much for the fabulous review, we are all delighted that you enjoyed your recent stay with is. JP has booked again for next year and there may even be a Xmas get together too. We look forward to welcoming you back again soon and thank you once again. More

UK
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

Made a booking for our monthly girls get together, arrived to find an empty reception and nobody to greet us. Only signage was an a4 piece of paper for the restaurant. When a member of staff did show up, they were not aware of our booking and so had to make a table up for us. When we were eventually... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

I do apologise that we did not have notice of your booking when you visited the hotel a number of weeks ago, however I did speak to you, as did Tina. The car park ticket has, as agreed, been cancelled. More

Stoke-on-Trent, U.K.
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 27, 2014

I went to a function there. The Hotel was apparently undergoing refurbishment but it had not yet reached the room where we were - paper starting to come off the ceiling and walls. When asking for a glass of wine we were offered a bottle which obviously was the cheaper option. We agreed but then were told that there was... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

I was most surprised at your review relating to the Town Criers Weekend. I have received many thank you cards and notes along with some reviews on this site thanking us for a fabulous weekend. In fact the main organiser has re-booked for 2015 and in addition to this has asked if we can accommodate the whole group for a... More

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Additional Information about The Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN , England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $$
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Also Known As:
The Crewe Arms Hotel England

22 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Official Description (provided by the hotel)
A traditional 61 bed roomed hotel offering both bar and restaurant along with 7 meeting/conference rooms. The bar is open daily serving food from 9am - 9pm. All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's. Undergoing a major refurbishment Jan - June 2014 ... more   less 
Number of rooms
61

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  • At what time does the pool open each day?

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