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All 9 Crewe hotels

The Crewe Arms Hotel

Nantwich Road, Crewe CW2 6DN , England
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The Crewe Arms Hotel
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Ranked #6 of 9 Hotels in Crewe
A recent review
3 of 5 stars reviewed 3 days ago
MrKoala64 Lancaster, United Kingdom
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59 reviews from our community

Traveler rating
    19
    26
    5
    1
    8
See reviews for
9
13
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Lancaster, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed one night and found the hotel clean and my spacious room was comfortable. The hotel has been going through some renovations and my room looked newly renovated although the decor had a rather dated feel. The hotel is very close to the railway station which makes it convenient although you can hear trains passing by. I checked out... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you for the review. I was pleased to here that you had enjoyed your stay and would stay with us again. The new rooms have been very well received but I will of course take on board your comments. The renovations are due to be completed by 30.9.14 so I do hope that you will indeed return and see... More

stevenage
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights 6/7th September lovely clean room,slept really well,had lovely meal on the Friday night, lovely breakfast too,staff very good,although think my husband would of liked more choice of beers.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Many thanks for taking the time to review the hotel. I am so pleased that you enjoyed your stay with us. I have noted your comments regarding the beer selection and this will be discussed at our next management meeting. Thank you once again and we do hope to welcome you back again in the future. Kindest Regards Tracey Molyneaux More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My names Iain, I stayed for 4 nights last week. The hotel itself looks great and will be even better when the new bar/restaurant is completed soon. The room was also spacious, well looked after and had everything you'd expect. Having said that the best part of the stay was the staff, etremely helplful, polite and funny, which makes the... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Iain, Many thanks for the fabulous review. I have passed your comments on to all the staff especially the three that you mentioned. We are here to ensure guests are comfortable and welcomed and I am so pleased this was the case. We do hope to see you again in the future. Kindest Regards. Tracey Molyneaux More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Business stop over, mid week, booked on-line no fuss. On arrival the place was being decorated and refitted, not rally an issue everything was still working. Checked in, given my room, climbed the stairs only to find my room is in an area that has been closed off for decoration and re-fit (hmm) back downstairs, try again , had an... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Mr Moore, Please accept my sincerest apologies for the problems that you encountered during your stay with us last week. I have investigated all of your points and steps have been taken to address the issues. Once again I do apologise, the comfort and enjoyment of our guests is paramount and on this occasion we did not deliver. Kindest... More

1 review
5 of 5 stars Reviewed 1 week ago

My name is Mobola. I stayed in this lovely hotel for 2nights on a business trip. The staff were friendly and very helpful. Prompt attention to queries or complaints. Superb breakfast, wide variety to choose from. Spacious and clean en-suite room. I will look for the slightest excuse to stay here again. Great location- directly opposite the station. Well done.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for your fabulous review we are so pleased that you enjoyed your stay with us and look forward to welcoming you back again soon. Kindest Regards Tracey Molyneaux More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My names annie. I stayed at this hotel for 5 nights. And I just wanted to mention how amazing the staff was overall! Although Adam Bloar and the bar man Lee was outstanding! Adam has the most amazing mannors and I think you are lucky to have such an amazing worker on your team!!! Promote him ASAP!! Your lucky too... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Annie, I could not agree more. I am very lucky to have a fabulous team of staff who have worked particularly hard this year with the extensive whole hotel refurbishment. Comments such as yours make for an even happier team. I will pass on your review to both Adam and Lee who will both be delighted. Thank you once... More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Having only spent one night in the Crewe Arms we were more that impressed with kind , thoughtful and helpful staff. The rooms were very clean which made a comfortable experience and the food was more than we expected and made a tasty meal after a long day.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Sue, Many thanks for taking the time to review the hotel. We are so pleased that you enjoyed your stay with us and that the staff were all friendly and helpful. We sincerely hope to welcome you back again in the future. Kindest Regards Tracey Molyneaux General Manager More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the hotel on a coach trip. We were all pleasantly surprised. We stayed half board excellent value for money. The staff were so kind and helpful and couldn't do enough for us. The rooms were clean and tidy with tea and coffee facilities. Breakfast was great, lovely selection of cereals, full English Buffett style. Would stay here... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for your great review, the team are delighted that you enjoyed your stay with us. We hope very much to welcome you back again in the future. Kindest Regards Tracey Molyneaux More

Andover, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just spent three nights at the Crewe Arms and was pleasantly surprised. When I looked at the hotel on the website before my visit the hotel looked very dark but on arrival I found that the hotel was being renovated. However, my room had already been upgraded and was very pleasant with plenty of hanging and draw space.... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Many thanks for your great review. Yes the bed are all new and we have had a great many comments on just how comfortable they are. The bar and lift will all be completed within the next three weeks leaving only the restaurant then to be done. I am so pleased that you enjoyed your stay and I will take... More

Barnsley, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 11, 2014

Booked into this hotel for one night 8th August. The hotel at the time of arrival was undergoing some improvements on the ground floor area. Don't let it put you off as the staff are friendly and our room was very relaxing and comfortable. Had a very good nights sleep. Went down for the breakfast which was very nice. Buffet... More

Was this review helpful? Yes 1
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you so very much for your great review. We do hope to welcome you back again soon. The refurbishment is due to be finished in three weeks, when the ground floor will look fantastic. Thanks once again. Kindest Regards Tracey Molyneaux More

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Additional Information about The Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN , England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $
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Also Known As:
The Crewe Arms Hotel England

22 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Wheelchair access
Official Description (provided by the hotel)
A traditional 61 bed roomed hotel offering both bar and restaurant along with 7 meeting/conference rooms. The bar is open daily serving food from 9am - 9pm. All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's. Undergoing a major refurbishment Jan - June 2014 ... more   less 
Number of rooms
61

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  • At what time does the pool open each day?

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