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All 9 Crewe hotels

The Crewe Arms Hotel

Nantwich Road, Crewe CW2 6DN , England
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The Crewe Arms Hotel
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Ranked #6 of 9 Hotels in Crewe
A recent review
4 of 5 stars reviewed 6 days ago
counsellorIreland ireland
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61 reviews from our community

Traveler rating
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    27
    5
    1
    8
See reviews for
9
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had cause to stop here briefly whilst taking our son to Manchester Metropolitan University. It appeared to be getting redecorated and renovated as the gents toilet adjacent to the bar area was closed. We were not staying over but had a starter and main course from the bar menu which was tasty and pleasant enough. A big thank you... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for taking the time to review the hotel. I am so pleased that you enjoyed your meal with us. On Tuesday 30th September all the renovations will be completed so I do hope that you will pop in again when visiting your son. Thanks once again Kindest Regards Tracey Molyneaux-General Manager More

willenhall
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed at this hotel 0ne night sat 20/9/2014 part of a weekend package with travelsyle to coronation street on the sat and chester on the sunday . we cannot fault this hotel,nothing is too much trouble for the staff, they are all pleasant and helpful. all of the hotel has been renovated to a very high standard, the food was... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Leslie, Thank you very much for your fabulous review we are all delighted that you enjoyed your stay with us. I will pass on the comments regarding food to the Chef and all the staff concerned. Thank you once again and I do hope that we can welcome you back to the hotel again soon. Kindest Regards Tracey Molyneaux... More

Lancaster, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night and found the hotel clean and my spacious room was comfortable. The hotel has been going through some renovations and my room looked newly renovated although the decor had a rather dated feel. The hotel is very close to the railway station which makes it convenient although you can hear trains passing by. I checked out... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you for the review. I was pleased to here that you had enjoyed your stay and would stay with us again. The new rooms have been very well received but I will of course take on board your comments. The renovations are due to be completed by 30.9.14 so I do hope that you will indeed return and see... More

stevenage
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights 6/7th September lovely clean room,slept really well,had lovely meal on the Friday night, lovely breakfast too,staff very good,although think my husband would of liked more choice of beers.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Many thanks for taking the time to review the hotel. I am so pleased that you enjoyed your stay with us. I have noted your comments regarding the beer selection and this will be discussed at our next management meeting. Thank you once again and we do hope to welcome you back again in the future. Kindest Regards Tracey Molyneaux More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

My names Iain, I stayed for 4 nights last week. The hotel itself looks great and will be even better when the new bar/restaurant is completed soon. The room was also spacious, well looked after and had everything you'd expect. Having said that the best part of the stay was the staff, etremely helplful, polite and funny, which makes the... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Iain, Many thanks for the fabulous review. I have passed your comments on to all the staff especially the three that you mentioned. We are here to ensure guests are comfortable and welcomed and I am so pleased this was the case. We do hope to see you again in the future. Kindest Regards. Tracey Molyneaux More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Business stop over, mid week, booked on-line no fuss. On arrival the place was being decorated and refitted, not rally an issue everything was still working. Checked in, given my room, climbed the stairs only to find my room is in an area that has been closed off for decoration and re-fit (hmm) back downstairs, try again , had an... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Mr Moore, Please accept my sincerest apologies for the problems that you encountered during your stay with us last week. I have investigated all of your points and steps have been taken to address the issues. Once again I do apologise, the comfort and enjoyment of our guests is paramount and on this occasion we did not deliver. Kindest... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My name is Mobola. I stayed in this lovely hotel for 2nights on a business trip. The staff were friendly and very helpful. Prompt attention to queries or complaints. Superb breakfast, wide variety to choose from. Spacious and clean en-suite room. I will look for the slightest excuse to stay here again. Great location- directly opposite the station. Well done.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for your fabulous review we are so pleased that you enjoyed your stay with us and look forward to welcoming you back again soon. Kindest Regards Tracey Molyneaux More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My names annie. I stayed at this hotel for 5 nights. And I just wanted to mention how amazing the staff was overall! Although Adam Bloar and the bar man Lee was outstanding! Adam has the most amazing mannors and I think you are lucky to have such an amazing worker on your team!!! Promote him ASAP!! Your lucky too... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Annie, I could not agree more. I am very lucky to have a fabulous team of staff who have worked particularly hard this year with the extensive whole hotel refurbishment. Comments such as yours make for an even happier team. I will pass on your review to both Adam and Lee who will both be delighted. Thank you once... More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Having only spent one night in the Crewe Arms we were more that impressed with kind , thoughtful and helpful staff. The rooms were very clean which made a comfortable experience and the food was more than we expected and made a tasty meal after a long day.

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Dear Sue, Many thanks for taking the time to review the hotel. We are so pleased that you enjoyed your stay with us and that the staff were all friendly and helpful. We sincerely hope to welcome you back again in the future. Kindest Regards Tracey Molyneaux General Manager More

1 review
4 of 5 stars Reviewed August 25, 2014 via mobile

We stayed at the hotel on a coach trip. We were all pleasantly surprised. We stayed half board excellent value for money. The staff were so kind and helpful and couldn't do enough for us. The rooms were clean and tidy with tea and coffee facilities. Breakfast was great, lovely selection of cereals, full English Buffett style. Would stay here... More

Was this review helpful? Yes
Tracey M, General Manager at The Crewe Arms Hotel, responded to this review

Thank you very much for your great review, the team are delighted that you enjoyed your stay with us. We hope very much to welcome you back again in the future. Kindest Regards Tracey Molyneaux More

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Additional Information about The Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN , England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $
Number of rooms: 61
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Also Known As:
The Crewe Arms Hotel England

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