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BEST WESTERN Crewe Arms Hotel

Nantwich Road, Crewe CW2 6DN, England
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BEST WESTERN Crewe Arms Hotel
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BEST WESTERN Crewe Arms Hotel
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90 reviews from our community

Traveler rating
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    35
    9
    5
    10
See reviews for
13
23
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burnley
Top Contributor
80 reviews 80 reviews
30 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having just spent the weekend at the Crewe Arms we were very impressed.A newly redecorated hotel with the rooms of a very high standard.Best Western need to look at this hotel and blue print it through out its hotels.An old hotel that now has now been brought back to its former glory keeping all its charm that these buildings deserve.Extremely... More 

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Crewe
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We reserved a table for Friday evening, as it turned out, no need, as there was only us in the restaurant. It was like private dining. Our waiter was Adam, he was great. Very attentive and nothing was too much trouble for him. The food was good, value for money, the wine was also well priced. It's been a long... More 

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Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for the great review. We are all delighted that you enjoyed your meal here on Friday evening. I will pass your comments on to Adam who will be so pleased. The refurbishments have been well received by many guests. Let's hope that we will be welcoming you back again soon. Kindest Regards Tracey Molyneaux General Manager More 

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My review is a bit late as we visited for one night during June 2014 as part of a Harry Shaw coach trip. Overall the hotel was average and reasonable for the all-inclusive price of our coach trip. On arrival as the coach drove up to it the exterior of the building looked a bit gargantuan. It reminded me of... More 

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Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Many thanks for taking time to write a review on the hotel albeit 8 months after you stayed. You will be pleased to know that the whole hotel refurbishment is complete including the installation of a lift. We do hope that you visit again so that you can see the many changes first hand. Kindest Regards Tracey Molyneaux General Manager More 

Crewe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would like to thank every-one involved in making my party such a great night it was held in Sophias Resturauant perfect for 50 so guests the buffet was very good plenty to go round ,the perfect location for a party we stayed the night also some of our guests the bedrooms are lovely soft beds with white bedding plenty... More 

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Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

We are all delighted that you so enjoyed your birthday party here at the hotel. We received many favourable comments from your guests. We do hope that you will be visiting us again soon. Best wishes for your special birthday. Kindest Regards Tracey Molyneaux General Manager More 

Dornie Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2014

Two night stay December 19 & 20 2014. This hotel is now part of the Best Western group and over the past year has undergone a very extensive and tasteful update throughout the interior with further external updates to follow in the future. On arrival at reception I was greeted in a most professional manner and registration was quickly processed... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Many thanks for the fabulous review. We are delighted that you are enjoying the changes and that all aspects of your stay met with your expectations. We are so looking forward to welcoming you back again in the New Year. Best wished for Christmas and the New Year we hope you have a lovely time. Kindest Regards Tracey Molyneaux General... More 

Bradford, United Kingdom
1 review
4 of 5 stars Reviewed December 20, 2014

My wife and I are both originally from Cheshire so know the location and history of this Hotel, it is just a couple of minutes from the adjacent Railway Station and thus ideal for visitors travelling by train, as we were, to meet up with family and have a meal in the restaurant that evening. The ambience was good, the... More 

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Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Many thanks for the great review. We are all so pleased that you enjoyed your recent stay at the hotel. We sincerely hope that you stay with us again in the future when next you are visiting family in the area. Best wishes for Christmas & the New Year. Kindest Regards Tracey Molyneaux General Manager More 

Nantwich, United Kingdom
1 review
3 of 5 stars Reviewed December 13, 2014

We had booked in to the restaurant for Christmas Lunch, a group of twelve. The three of us were the first to arrive from our group, having given up on the car park and parked at the local DIY store, we decided to have a drink. Cheerful barman took order, lager and two Gin and tonics. Asked for lemon in... More 

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Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Thank you for taking the time to review the hotel after your lunch here last week. I explained on the day that our delivery was running late and did get someone to pop out to see if we could get some lemons for your drink, unfortunately the local store was also out. I did apologise for this on the day.... More 

2 reviews
5 of 5 stars Reviewed December 12, 2014

Had lovely meal at the Crewe Arms. Very good value for money (often lacking at this time of year) service was quick and nothing was too much trouble. A big thank you to all the staff and will probably be back next Christmas if not before

Was this review helpful? Yes
Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Many thanks for taking the time to review the hotel. We are all delighted that you enjoyed your Festive lunch last Thursday and we do hope to see you next Christmas but hopefully before too. Best Wishes for Christmas & The New Year Tracey Molyneaux General Manager More 

Newcastle
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 9, 2014

Firstly it must be hard for a business to patrol a car park when so close to a train station. It must be a pain in the neck for the management team and someone, somewhere, has determined that the current set up is less painful then trying to manage the car park manually. I stayed in late October for one... More 

Was this review helpful? Yes 2
Tracey M, General Manager at BEST WESTERN Crewe Arms Hotel, responded to this review

Dear Mr Hoey, Many thanks for writing a review after your recent stay. When you contacted me regarding a parking ticket this was dealt with and resolved immediately. As we are next to Crewe Station we have no option but to employ a Parking Management Company, as without this valued guests such as yourself would be unable to park. I... More 

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Additional Information about BEST WESTERN Crewe Arms Hotel

Address: Nantwich Road, Crewe CW2 6DN, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range (Based on Average Rates): $
Number of rooms: 61
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Also Known As:
BEST WESTERN Crewe Arms Hotel England

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