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Whiston Hall Hotel and Golf Club

Black Lane | Whiston, Cheadle ST10 2HZ, England
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Whiston Hall Hotel and Golf Club
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Whiston Hall Hotel and Golf Club
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107 reviews from our community

Traveler rating
    33
    26
    11
    8
    29
See reviews for
44
30
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (107)
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    (20)
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    (51)
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There are newer reviews for Whiston Hall Hotel and Golf Club
See the most recent reviews
Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2014

Stayed here last night after a visit to Alton towers after reading some of the reviews i wasn't excited about my stay as I booked several weeks ago but as I only booked one night I still decided to stay From arriving staff we're welcoming and showed me to my room It was clean but the TV was a little... More 

Was this review helpful? Yes 1
Wickford, United Kingdom
Top Contributor
125 reviews 125 reviews
16 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed July 2, 2014

Whiston Hall is a typical 'Golf' type hotel. The rooms are very basic but clean, with as many beds stuffed into them as possible. Reason: 4 blokes on a golfing weekend are quite prepared to bed down together to cut the cost of their break! Our travelling friends first comment was 'it looks like a hospital ward!' The 2 guys... More 

Was this review helpful? Yes 4
Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 2, 2014

My Husband and I stayed here at Whiston Hall for 1 night following a trip to Alton Towers. I began a list of points the second we arrived to which I will now add on here. * We booked a double room and quite obviously got a twin with 2 singles zipped together so I couldn't reach my overhead light.... More 

Was this review helpful? Yes 7
travelman10094, Manager at Whiston Hall Hotel and Golf Club, responded to this review

We are very sorry to hear you are un happy we have taken on board your comments, however we are fully booked and we realise we can not please every one but we endeavor to do our best..the biggest complaint we get is that we have limited availability for rooms to satisfy the demand. More 

Glasgow
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 30, 2014

Whiston Hall Hotel is a decent place to stay. I stayed here with my wife and some friends whilst visiting the Alton Towers theme park. The two fellows in charge are very friendly and helpful to your needs should an issue arise. The room we stayed in was minimalist but relatively clean (there were a lot of dead bugs and... More 

Was this review helpful? Yes 2
London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 29, 2014

DISCLAIMER: This is a review of the customer service (or complete lack of) we have received from Whiston Hall Hotel and Golf Club and not the hotel itself as we did not stay there in the end. This review is not based on hearsay but FACT. I am also aware having read some previous 'terrible' reviews, that the management will... More 

Was this review helpful? Yes 7
travelman10094, General Manager at Whiston Hall Hotel and Golf Club, responded to this review

I am unsure how to respond to this guests complaints we did our best to inform him of the overbooking situation but he continued with abuse to my staff and refused alternate accommodation..which my staff offered him 3 options.. it is sad when a guest decides to slur our great reputation..and should realise we are over booked for a reason.. More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014 via mobile

Whiston hall Is a great place to stay. I stayed here with family whilst visiting alton towers. The staff are very friendly and are very helpful to your needs. The room we stayed in was at very high standards and very clean. It wasn't your average hotel it was amazing. The food was great and tasted great and the staff... More 

Was this review helpful? Yes 1
norwich
Top Contributor
137 reviews 137 reviews
40 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 4, 2014

When you approach the hotel you are greeted by the Bentleys the entrance and reception area look great and Maurice was friendly and welcoming. The halls are decorated nicely and you think you are in for a treat. We then entered our room (room 1) and were a bit taken by surprise. The room looked sparse to say the least... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed April 4, 2014

I stayed here last weekend I came all the way from London and I really enjoyed my vist at Whiston Hall. I would highly recommend anyone to stay here its well worth the money the people are lovely,grate company and the rooms were very clean & high standerds Had breakfast and it was very nice too loved every moment staying... More 

Was this review helpful? Yes
Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 28, 2013

Stayed for i night on26th October on our way to Alton Towers. First thing the hotel did was take payment. If they'd waited till we checked out we might not have paid it was so bad. The room was basic. The bed was 2 singles stuck together and was very uncomfortable. There was a flyer in a drawer advertising "... More 

Was this review helpful? Yes 10
travelman10094, General Manager at Whiston Hall Hotel and Golf Club, responded to this review

I am also very disappointed to see this review, I was at the hotel when this guest visited..the first instance i saw was upon check in..the guest did book two rooms..they first said they had paid in full attempting not to pay..when my desk manager did inform them that the hotel policy was only a deposit was taken upon reservation... More 

stirling scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 16, 2013

Stayed in this hotel while visiting Alton towers! Ideal base! Our room was spotless clean & was a great size for us. Our evening meal was cooked fresh, and was delightful & was really well presented! Every request was met & staff really went out their way for us! Our cooked breakfast again in the morning was delightful!

Was this review helpful? Yes 2
travelman10094, General Manager at Whiston Hall Hotel and Golf Club, responded to this review

You were a absolute pleasure to serve and please come back what a lovely family More 

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