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All 2 Alderley Edge hotels

Premier Inn Alderley Edge

Congleton Road | Wilmslow, Alderley Edge SK9 7AA, England
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Ranked #2 of 2 hotels in Alderley Edge
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  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    43
    49
    25
    15
    14
See reviews for
17
61
12
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
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English first
manchester
Top Contributor
54 reviews 54 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Happily managed to book a £29 room here. The staff were lovely and the room roughly on the standard for this chain, same bed, same bathroom facilities, same clothes storage, you know you're in a hotel in this chain. There were a few downpoints, the door handle/lock was dodgy and could do with replacing, the room thermostat was locked and... More

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Room was sparse, furniture old and worn with no doors on wardrobe, room noisy. Price was high. Friends stayed in different branch and paid less than half of what we paid and they had a better room too.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Alderley Edge, responded to this review

Many thanks for your review. At Premier Inn we endeavour to offer the best value quality stay and we consistently monitor our rates to ensure we are competitively priced. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations your feedback... More

Travelers are raving about these Alderley Edge hotels

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited this Premier Inn this weekend, Stayed Friday and Saturday was in the area for my nephews wedding. My sister in law had booked 10 rooms for some of the wedding party. Very helpful staff, who offered additional clean towels on the morning of the wedding, told us to ask for anything we needed,and could not have been nicer. The... More

Was this review helpful? Yes
Spirit P, Guest Relations Manager at Premier Inn Alderley Edge, responded to this review

Dear Wembley446 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the De Trafford who would like to thank you for your positive feedback. We hope to see you soon at the De Trafford. Kind regards, Guest Services More

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night staff could not have been more helpful. Room clean and lovely comfy bed with plenty of tea and coffee. Bathroom large and clean. Excellent breakfast served by helpful cheerful staff. We got a very good deal and it was worth the money

Was this review helpful? Yes
Spirit P, Guest Relations Manager at Premier Inn Alderley Edge, responded to this review

Dear mjdon Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the De Trafford who would like to thank you for your positive feedback. We hope to see you soon at the De Trafford. Kind regards, Guest Service More

Murcia
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This is so far from normal Premier Inn standard. Room I had was a disgrace. It was so cramped, how the hotel has the cheek to sell this as a double room is beyond me. Shower old and awful. Won't be going back. This is not the first time I have stayed and each time the room has been substandard.... More

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WhitbreadHotels, Online Customer Service at Premier Inn Alderley Edge, responded to this review

Thank you for taking the time to review your stay at our hotel. At premier Inn we endeavour to improve standards and meet all our customer’s needs please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you... More

Rushden
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014

Not hot water for ages in sink Bathroom door that nearly knocks you out every time you enter Damp on the outside wall that looked terrible and needed to redecorate before letting the room again Holes in the bedsheets

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Alderley Edge, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed July 22, 2014

Our bathroom was not cleaned by the staff. They had taken the dirty towels and not replaced with clean towels. No toilet roll replaced. Shower gel empty on arrival and then not replaced. Bathroom fittings falling off the wall. Very noisy from the traffic outside the room despite closing the window and bathroom room (which was not ideal due to... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Alderley Edge, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More

Top Contributor
60 reviews 60 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed here on a Thursday just as a stopover en route to a short break. We only paid the £29 room only fee as part of one of Premier Inn's £29 room promotions, although I always find it hard to find one on the appropriate night for such a price, although this time I fell lucky as our further... More

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derbyshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 14, 2014

Stayed at the Premier Inn Alderley Edge on the 12th July, with my partner, greeted by Patty who had just started her shift, mubbled away whilst using the computer, I thought she was talking to me but alas it was her collegue in the small office, we eventually did sign in, a smile would have been nice. The room was... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Alderley Edge, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More

UK
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 27, 2014

From the moment we entered the reception area we were greeted by courteous staff. Tracey,thank you for your assistance and lovely smile. Twin room clean and beds comfortable. Buffet help yourself breakfast was to a very high standard and relaxing. All cereals branded names,fresh fruit salad. Full breakfast good quality and well presented. Lovely thick bread to toast,not thin supermarket... More

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Additional Information about Premier Inn Alderley Edge

Address: Congleton Road | Wilmslow, Alderley Edge SK9 7AA, England
Location: United Kingdom > England > Cheshire > Alderley Edge
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Alderley Edge Hotel Alderley Edge

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Amenities

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Number of rooms
25

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