I have stayed at Champneys, Henlow on numerous occasions (previously always on "Traditional Week") and it is interesting seeing the different experiences other people have had. On previous occasions I did feel slightly as if I was on a conveyer belt, especially with the treatments. However, the most recent time I went (as part of a "hen weekend"), the treatments... more

I have been going to Henlow at least once a year for seven years and still think its great. I am shocked at the bad reviews. Every time we have arrived we have been greeted, our bags taken to our rooms and our pack given to us and gone through by a member of staff. There is also a map... more

I really don't understand some of the negative comments people have made. Have just returned from a 4-night break with my mother-in-law which was excellent and we met many other returning guests during our stay who, like us, have enjoyed several visits to Henlow. The Standard Rooms are very pleasant, modern and with good facilities. We didn't spend much time... more

This is the worst of the Champneys, I have stayed at all of them. Some tips if you decide to go. Thalassotherapy, this is a complete waste. If you want this treatment (at no extra cost) go to Nirvana Spa in Berks. This is made out to be some big deal by some lady with a white coat. All it... more

absolutely awful just came back from henmpw champneys and compared to other spas i have been to it was awful there is no choice for vegetarians and the pool area could be better they have a big pool but not much sitting space and the ladies changing rooms had no towels and no one was replacing the overflowing towels which... more

I have been to Henlow several times now and I find the whole experience wonderful. If you read other reviews don't be put off going. Yes, there are minor faults. Some (and I mean only some) of the staff could be more helpful. Yes some of the pool area needs attention. On the positive side the rooms are lovely, the... more

I don't live far from here, and my best friend and I go here once or twice a year, sometimes for a day, sometimes for two days/two nights. So it is very convenient, and if you get a special deal (buy one, get one free) then in my view it is good value. I do, however, agree with all the... more

After missing the tiny road sign for the Grange in Henlow we finally drove through a small housing estate to admire the grand house. However the "Luggage drop - no parking" sign by the front door together with the parking spaces for the directors signalled a lack of customer focus that I found disappointing. This was a three-day two-night package... more

My partner and I have just arrived back from a three day two night spa stay at Henlow Grange. Before I left I read with trepidation some of the reports on trip advisor, but I have NOTHING but PRAISE for the spa facilities, food, service etc. I have stayed at two other Champneys (Springs and Forest Mere) and would say... more