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Champneys Henlow

Certificate of Excellence
Coach Road, Henlow SG166DB, England
Hotel amenities
Champneys Henlow
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Henlow
Certificate of Excellence 2014
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1,038 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

excellent quality of therapists, food of a v high standard, beautiful setting, windows in our premier room could have done with a clean! Yoga teachers very experienced and great at balancing class between newbies and experienced yoginis

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Bradford, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Mixed views on this place. Our first experience on the Sunday night in the restaurant was not good - 1st 3 choices of wine were not available, service basics were missing and at breakfast the next morning. Service in other parts were good - hence then average score. Food generally good, triple room in main house was lovely but hall... More 

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Senior Contributor
38 reviews 38 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at 9am only to find we weren't on the list for treatments today .... Obviously a mistake made by the person I booked with ! However the staff were able to book us in. My daughter and I had the top to toe day which was very relaxing. The day started with tea and coffee in the reception... More 

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bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your complimentary feedback following your top to toe spa day spent with us at Champneys Henlow. I am sorry to learn that there was an error in the booking of your day but am very glad that our team were able to rectify this efficiently for you. I am pleased that you appreciated our welcome refreshments and... More 

Welwyn, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I visited the spa as a day guest. I found good facilities and a wide choice of treatments most of which I thought were overpriced The staff were professional and welcoming, however I felt the whole place was in need of a face lift.

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bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your positive and helpful comments following your spa day spent with us at Champneys Henlow. I am pleased that you found our facilities to be of good standard and that you enjoyed our range of treatments available, I do apologise that you felt the prices are too high. I am glad that you found our team to... More 

Bedford, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

On a mother and daughter break, gift from my daughter for my birthday . After I read the reviews I was a bit concerned but having stayed here not sure what all the bad comments were about ! Had a lovely stay. food excellent. Room lovely not like the pictures more like a premier inn hotel room but comfortable all... More 

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bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your positive review following your mother and daughter break spent with us at Champneys Henlow. I am pleased that you found meals during your stay to be of excellent standard and found your bedroom to be comfortable and clean. I am glad that you found our exercise classes to be well organised and punctual and further that... More 

Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I have never written a review before but I have just got back from a really stressful weekend at Henlow. This was a Birthday treat paid for by my family, we arrived at 2pm on Saturday as directed but staff seemed immediately overwhelmed and there was a que out the door. My stepmum fell over bags left in the lobby... More 

Was this review helpful? Yes 1
bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your constructive review following your recent experience with us at Champneys Henlow. I am disappointed to learn of the issues you came across during your break and that you left us disheartened. I would very much like to investigate the matters mentioned further and look toward a resolution for them and would be grateful if you would... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a suite with 3 of us sharing which was huge and very grand. From start to finish we had an amazing time. We went for my friends 40th birthday, stayed one night (Sat) although it felt longer. We booked a couple of treatments aporox £60 each and went to a few classes which was fun. The food is... More 

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bibou21, General Manager at Champneys Henlow, responded to this review

Thank you very much for your positive feedback following your short break spent with us for your friend’s Birthday at Champneys Henlow. I am pleased that although your visit was brief it felt much longer and you all thoroughly enjoyed your time with us. I am glad that you found your treatments to be of high quality and partook in... More 

Swindon
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

What a great place with great facilities although my visit was sadly not as great as it could have been but let's start with the great bits. I stayed over night and the the facilities were fantastic the room were nicely decorated and well appointed to a good 4/5 star hotel standard. The pool was amazing with room to actually... More 

Was this review helpful? Yes 2
bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your complimentary and constructive feedback following your recent overnight break with us at Champneys Henlow. I am pleased that you found all our facilities to be fantastic and your bedroom to be nicely decorated and well appointed. I am glad that you particularly enjoyed our swimming pool finding it suitably large for swimming lengths and that you... More 

Naxxar, Malta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for a week with some friends during a special offer 2 for 1 week. Activities are well organised and varied so you can have a good mixture of relaxation and exercise. The setting is also beautiful. The room was fine except (even the WIFI) that they were doing some refurbishments in the corridor at the time and sometimes it... More 

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bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your positive feedback following your recent week spent with us at Champneys Henlow. I am so pleased that you found your week to be good value and well organised and that you and your friends found there was a good mix of activities organised for you all. I am glad that you appreciated our beautiful surroundings and... More 

London
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful relaxing stay. It's a beautiful building in a lovely setting. Excellent facilities especially the swimming pool The staff are friendly and helpful especially the restaurant staff and therapists. The food is delicious and healthy. Can't wait to go back.

Was this review helpful? Yes
bibou21, General Manager at Champneys Henlow, responded to this review

Thank you for your positive review following your weekend break with us at Champneys Henlow. I am so pleased that you found our resort to be so relaxing and beautiful. I am glad that you found our facilities to be excellent and in particular our swimming pool. I am pleased that you found all our team to be friendly and... More 

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