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Holiday Inn Express Dunstable

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London Road, Dunstable LU6 3DZ, England
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Holiday Inn Express Dunstable
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Holiday Inn Express Dunstable
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318 reviews from our community

Traveler rating
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    42
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    10
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85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check in quick and painless and the reception staff pleasant. The room was large and spacious and the bed reasonably comfortable although the mattress was a little soft and bouncy. Perhaps these mattresses are due to be changed? The bathroom was a good size but the shower temperature fluctuated rather too much for comfort, sometimes too hot and then switching... More 

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Salisbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in this hotel last night. I arrived at 9.45pm and was told they were no longer serving food (finishes at 9.30pm) which meant I went to bed hungry. I got up to the room which was clean and tidy but was absolutely freezing!! I I turned on the heating and had to leave it on all night. I... More 

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Hertfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

first time at a holiday inn, found the check in staff very pleasant and helpful, room was very big and very clean, best bathroom i have seen in a budget hotel, it looked very posh, came with shower gel and shampoo and dove hand soap, plenty of good quality towels, very comfy bed, heating worked very well, the fan for... More 

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Southend-on-Sea, United Kingdom
Top Contributor
82 reviews 82 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here before but must say things have grown even better. I was met by Robert on the front desk who switched me to a lovely, ground floor room with a wonderful power shower. The breakfast has changed. The idea is really good, with the opportunity to take away whatever you want in the bags provided. I had... More 

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Chard
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are most welcoming and made our stay pleasant. Rooms are fine but new breakfast menu didn't suit us. Wraps etc not as nice as previous eggs, beans etc. however overall this is still great value and we will be back.

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1 review
2 of 5 stars Reviewed 3 weeks ago

Came here last November and the breakfast was very good. Came back in March to find the breakfast had changed I must say what a diss appointment the bacon rolls they had in bags were horrible the bacon looked grey needs to stay how it was. The room was great as was hotel staff just a shame about the breakfast

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IHGCare, Guest Relations Manager at Holiday Inn Express Dunstable, responded to this review

Dear Busssssssss, Thank you for your feedback and for choosing our hotel again. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no matter how small, is taken... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very comfortable with a friendly and helpful staff. The inclusive breakfast is good but is due to change this week. We are staying there again at the weekend and I will provide an update. In fact this will be the fourth time this year, so it can't be bad. I have just seen a review about unruly kids running around,... More 

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Lancaster, United Kingdom
Top Contributor
90 reviews 90 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: * Clean * New * Comfortable rooms with air conditioning and good choice of pillows * simple and utilitarian * Great and friendly staff * 24hr staff service that is pleasant Cons: None really, holiday inn make a good effort to be a budget chain with a minimum good standard and the newer places really hold this to the... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is in a good location and is very clean and modern. However, room was chilly and literally took hours to warm up 2 or 3 degrees on the digital thermostat and the heating/air-con system itself was very noisy making it difficult to watch TV or sleep. Food isn't the best. Shame as the hotel looks great.

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IHGCare, Guest Relations Manager at Holiday Inn Express Dunstable, responded to this review

Dear ollytc, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding the air conditioning. We will address this concern. I assure you... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

On my entrance I have a single mum with 3 disobedient kids running around ask me if they have put me in temporary accommodation here as well because most of the people here are waiting for Luton council to re home them because she didn't pay her rent. The reception area was clean but the service was poor. The room... More 

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