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Holiday Inn Express Dunstable

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London Road, Dunstable LU6 3DZ, England
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Holiday Inn Express Dunstable
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Holiday Inn Express Dunstable
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355 Reviews from our TripAdvisor Community

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Traveler rating
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    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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South East
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

From the moment we arrived it went downhill. Had a disabled room on reserve with a carers room next door with easy access to room through interconnecting doors. This is what was booked! On arrival find the rooms are two doors apart. Hotel claimed to be full but managed to get moved to interconnecting rooms but had to give up... More 

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London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here last year and the service standards are slipping. This is a new hotel with good standard of clean rooms, comfortable beds and furnishings. The rooms have good soundproofing from outside noise and aircon. Check in was efficient however the rest of the service was not that great. Breakfast on Sunday morning was disorderly with clearly not enough... More 

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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel and lovely staff, would love to take the bed home with me. Staff were really entertaining and joined in the fun with our lot definitely stay again. Need to sort the wifi and the kitchen door both need to be sorted as the door squeaks and the coffee is awful. Staff made our stay.

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Blackwood, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Aside from the fact the postcode isn't quite live yet and it does tAke you a few minutes down the road, it is pretty accessible and easy to find. checking in was easy and I was greeted warmly. The room was lovely and spotless! The cleaner/maid was very thorough and always replaced any missing tea/coffee that was usd. The food... More 

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New Port Richey, Florida
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for three nights at this well kept hotel, with clean comfortable rooms. Enthusiastic friendly staff could not be more helpful. There is a free buffet breakfast serving both hot and cold food which was replenished regularly

Was this review helpful? Yes
HIEX-Dunstable, Guest Services Manager at Holiday Inn Express Dunstable, responded to this review

Dear Marc M, Many thanks for taking the time to write a review on your recent stay here at the hotel in Dunstable. We are so pleased to hear your comments regarding the enthusiasm of our team members. It is our aim to deliver this enthusiasm every day. We look forward to welcoming you back to our hotel again soon.... More 

Warwick
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed last night at this hotel, excellent value, spotless, staff very friendly and efficient. Rooms spotless again, plenty for room. breakfast excellent, I would recommend this for everyone. Only 10 minute walk to dunstable town centre where easy bus, train route to a luton to get to airport or central train station to london, Milton Keynes. Well done to the... More 

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HIEX-Dunstable, Guest Services Manager at Holiday Inn Express Dunstable, responded to this review

Dear WardieP, Many thanks for writing a glowing review of our hotel. We are so pleased to hear that you had such a positive experience during your stay, which of course, is the aim for all our guests to have. Our teams work tirelessly to ensure the needs of our guests are met on a daily basis and they will... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, very nice room, good food. Only there for one night but all in all a lovely stay. Staff very friendly on arrival, lots of space to eat breakfast, food was fresh and hot with a good choice.

Was this review helpful? Yes
HIEX-Dunstable, Guest Relations Manager at Holiday Inn Express Dunstable, responded to this review

Dear 11883, Thank you for taking the time to write a review about your stay here at Holiday Inn Express Dunstable. We are so pleased to hear you thoriougly enjoyed your stay and we appreciate your comments at all levels. We look forward to seeing you again soon. Kind Regards, Robert P Guest Services Manager F: Holiday Inn Express Dunstable... More 

Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've been here a few times now the hotel is in a great location, modern well decorated and the staff are exceptionally good, however the truly awful wifi (though free) spoils the experience for me. When I complained that the wifi limited me to accessing Google the manager told me that work computers did not like public networks I explained... More 

Was this review helpful? Yes 2
HIEX-Dunstable, Guest Services Manager at Holiday Inn Express Dunstable, responded to this review

Dear Davejstorer, Many thanks for taking the time to write a review about your recent stay at our hotel. We are so glad that you find our facilities and team members to be of a high standard and I will ensure that these comments are passed back to our team members. It is our aim to ensure all of our... More 

Reading, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At check in we were told lift was broken and I was asked if I could get to 3rd floor by stairs, having an achilles injury, large suitcase and 2 small children with me I was gobsmacked. Lucky for me a very nice man interrupted and found a room on the ground floor for us (thank you). The room was... More 

Was this review helpful? Yes 2
HIEX-Dunstable, Guest Services Manager at Holiday Inn Express Dunstable, responded to this review

Dear Sharon H, Many thanks for taking the time to write a review about your recent stay here at the Hotel. I am really pleased to see that you had a great experience here with us, and it was actually myself there that sorted out a ground floor room for you. It was unfortunate that both our lifts broke down... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here in May as we were visiting the Zoo the following day. The hotel is very quiet, the staff are very friendly and the rooms are very cosy considering the price you pay. The location is very good if you have a car, however we were told that to walk into town takes less than... More 

Was this review helpful? Yes 1
HIEX-Dunstable, Guest Services Manager at Holiday Inn Express Dunstable, responded to this review

Dear NirvanaMee, Many thanks for taking the time to write a review on your recent visit to the Dunstable hotel. We are so pleased that you and your partner had a very pleasant stay here with us. Your comments about your funny experience at reception brought a smile to my face, and I will ensure the comments are shared with... More 

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