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Holiday Inn Express Dunstable

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London Road, Dunstable LU6 3DZ, England
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Holiday Inn Express Dunstable
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Holiday Inn Express Dunstable
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332 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Coventry
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

You dont book a room in a budget chain hotel and expect 5 star service, but the staff at this hotel have always been extremely good whenever I have stayed here. The rooms are the usual budget chain standard, without too many frills, but are always clean and tidy. The breakfast area is a little crowded and canteen like, but... More 

Was this review helpful? Yes 1
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear TommyDPS, Thank you very much for posting a review regarding your recent stay at the Holiday Inn Express Dunstable Hotel. All feedback received is used constructively to help us continually improve our hotel services and guest experience. I am really delighted your stay was a positive one and that we met your expectations. It was also great to hear... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely hotel, clean, modern and friendly staff. Good value for money. Only disappointment was the breakfast which was either continental or in a bag, the receptionist did ask us for feedback as it's something their trialing.

Was this review helpful? Yes 1
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear Hannah L, Thank you very much for posting a review regarding your recent stay with us at the Holiday Inn Express Dunstable. All our feedback both positive and negative is properly analysed to help ensure hotel services are continually being improved. It was excellent to read of your experiences with us; I am really pleased that you found the... More 

London
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

As usual, this hotel offered the usual high standard of Holiday Inn Express facilities - comfortable bed, flatscreen TV, decent shower - with the advantage of an inclusive breakfast. But what sets this place apart from other HIEs is the staff. They were very welcoming and efficient on arrival and throughout my staff each member I encountered was pleasant, keen... More 

Was this review helpful? Yes
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear Jane M, Thank you for reviewing your latest experience. It is very encouraging to read your feedback. I am delighted to hear your comments regarding our team. This feedback serves as great recognition for the team as we continually aim to provide service which is friendly but professional. The team and I look forward to welcoming you back at... More 

Essex
Top Contributor
82 reviews 82 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Situated on the A5 just outside Dunstable town centre this hotel is a great place to stay for a weekend. Whipsnade is few minutes down the road. Large free car park,well lit at night.Some spaces round the back have been reserved for the construction site company building across the road, but still enough room for a coach spotted there on... More 

Was this review helpful? Yes 1
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear EssexGrumpy34, Thank you for the fabulous review of your stay, the team and I are delighted to read that you had such a great stay with us. I am pleased that you found the room comfortable, Breakfast tasty and met your needs and found our team to be friendly and helpful. It is a great review and I'm delighted... More 

London, England, United Kingdom
Top Contributor
102 reviews 102 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over the weekend for a change of scenery. First impressions were "wow", and it lived up to this most of the weekend. Room had a spacious bed, large sitting area with pull out bed, TV, tea and coffee, and a good sized bathroom. Shower is a little quick on the temperature changes, but once you have set it... More 

Was this review helpful? Yes 2
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear GrumpyTart, Thank you very much for posting a review regarding your recent stay with us at the Holiday Inn Express Dunstable. All our feedback both positive and negative is analysed to help ensure hotel procedures are continually being improved. Delighted to read of your experiences at our hotel; really pleased to hear you enjoyed our in room amenities and... More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn as a brand have launched "express" as a slightly cheaper alternative and competitor to Travelodge and as such I think this hotel far surpassed those alternatives. As a one night stay or base to stay the site is more than adequate, the staff being friendly and very helpful. On our arrival in the evening, Daniel on the desk... More 

Was this review helpful? Yes 2
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear Hawkes81, Thank you very much for taking the time to review the Holiday Inn Express Dunstable Hotel. All feedback received is analysed to help ensure hotel services are continually reviewed and improved. It was excellent to read your review and I am really pleased you enjoyed your stay with us. All the team work incredibly hard each day to... More 

Bedfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every member of staff very friendly, happy couldn't do enough for me. Choice of breakfast slightly limited if staying more than few days, however no complaints. Dinner menu basic but again enough choice. My room very peaceful. Home from home, I would definitely recommend.

Was this review helpful? Yes 1
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear SandraDMcGhee, Thank you for taking the time to review the Holiday Inn Express Dunstable Hotel. All guest feedback is used constructively to continually improve our hotel services and ultimately guest satisfaction. Thank you for your positive comments relating to the team. All our team work incredibly hard each day to try and deliver a high level of service. Your... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here to visit my Auntie who has a terminal illness. My 23 year old son was staying in the room with me and on arrival to our room could only see bedding for the main bed, the sofa bed was my sons unfortunate bed for the night. The mattress was diabolical (springs with a sheet!) and the floor... More 

Was this review helpful? Yes
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear Jansalwayslate, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. I apologise... More 

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for just the one night and it was very nice. We stayed in a family room (teenage daughter) and she was really happy with how comfy the pull out bed was. The room was very clean and the shower was amazing, a nice big shower cubicle and very clean! All the staff were very nice and chatty.... More 

Was this review helpful? Yes 1
HIEX-Dunstable, Deputy General Manager at Holiday Inn Express Dunstable, responded to this review

Dear Suzanne p, Thank you very much for posting a review regarding your recent stay with us at the Holiday Inn Express Dunstable. All our feedback both positive and negative is analysed to help ensure hotel procedures are continually being improved. Really delighted that you found our team to be friendly and professional. Apologies that our breakfast offering did not... More 

Norwich, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We found this hotel to be a good price for the us (2 adults 1 teenager) and were really pleased to see free parking, Wifi and breakfast. The hotel was spotless, the staff very friendly and the room looked lovely. But oh dear......a double bed. It was so soft we fell into the middle and couldn't get out so we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Dunstable, responded to this review

Dear isiswebb, Thank you for taking the time to write a review about our hotel. I am very pleased to hear that our staff were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow us to apologize if some of our room amenities, noise levels and breakfast served may have caused... More 

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